Casa Marina Sosua Trademark by Wyndham All Inclusive: Amazing resort!!

Ok I was at casa marina from Jan 13-20 had a blast big shout out to @matteo’s his bar is awesome I got to watch my football 🏈 last weekend ❤️ it was epic!! Love ya Boston.. my friends at casa marina I love u so much u know who you are 💪🏼 ❤️.. “Carlos Santana”hahaha (Nick) all the staff are amazing as always from front desk to cleaners much respect 👊🏼 Ok Covid had my test on the 18th 930am got my results back 4pm that day (by email negative) felt relieved as most w [... read more]ould but I talked to the doctor Cesar when I went to get my hard copy of the result and he told me he has had only 2 positives after over 200 test in the past 2 weeks.. which means to me that casa marina is doing great 👍🏼 On the way home it was quick no delays before I could get to the Sun wing desk for check in .. first was departure tax $20 us for 7 days .. at the same place, was show your negative test results on phone or hard copy and passport for verification. Then Sunwing desk and security as always all the same all the way to the plane. Arrived at Toronto Pearson T3 declaration is now digital so is done at a Kiosk as u first arrive as most of u know.. the immigration they tell u which way to go and if u get a pink or green sticker of your passport (covid test is pink green is no test) Thru there is baggage grab it and see your way out then you get to the testing area.. it was fast, then I had to do a covid test at 8:45pm and got the results by email the next day 5:30pm (negative) Canada testers told me I had to Quarantine until my negative test arrived by email. I got it great trip !! Can’t wait to go back ❤️ Hope this helped 

Riu Palace Punta Cana: Best of the Rius

Great way to escape the covid insanity of North America. Very nice resort with excellent staff. Staff all vaccinated and masked . Masking required in food areas but otherwise normal life there. Grounds beautifully kept and good food selection. I have stayed at the Bavaro and Bambo, and of the 5 resorts on this property this is the nicest. We stayed on the top floor as to get ocean views. Excellent beach that is great for families. Definitly recommend this resort and I would return.

VH Gran Ventana Beach Resort: Exceeded Expectations

A wonderful 10 days at this resort and could not say enough great things about our time there. Greeted promptly with a very efficient and quick check in within 5 minutes of arrival, and were in our room in about in 20 minutes. The safety protocols were in full force during our stay and the majority of guests ( 95 % + ) followed all the small rules put in place for safety of guests and staff. The resort itself was spotless at all times with consistent cleaning all over the resort from the bea [... read more]ch to to the lobby, hallways etc. While the pool bar was not open there was 3 locations to pick up drinks throughout and executed flawlessly by a bartending crew that always had a smile on there face. The drink of the day was a big hit with a lot of people there The food was better the great !!! it would be putting an insult to all the chefs and cooks on a daily basis with a great selection of food at the buffet every night for everyone ( sorry if you complain about the food here ,you better give your head a shake!!) as you have to keep in mind that we are in a COVID situation and there are supply chain problems everywhere but the daily selection along with the theme nights selections were outstanding With limited guests there, a great shoutout to the animation crew to get people involved in the daily activities as they did there very best during the day and at night with the small amount of people there A special bonus every week is the manager of the resort Oscar Lora having a local Dominican dance celebration and an opportunity of meeting him but his incredible team from management to the everyday workers of the Gran Ventana While the resort was not running at full capacity the staff was and I know that just talking to other people there their would be no way they thought it would of been not just good but also exceeded their expectations also The beach was outstanding as was the weather from how clean the grounds were but like the pool never had to worry about finding a lounge chair at anytime of the day Since there are limited guests you will see the same vendors on the beach 4-5 X a day approaching you and a polite no thank you is all that is required, keep in mind that this their living selling things/products that they mean well and are always polite themselves An added bonus upon our trip was that the hotel is now doing PCR tests and Antigen in the hotel 6 days a week at a price that is the same as other outside locations ( PLEASE DO NOT use the medical center off site from the hotel, we heard and saw personally ,too many horror stories about test results from the medical center. The resort has absolutely no control over regarding false positive tests) All in all a great vacation and I am already booked for April 2021 for another 2 weeks at the same place

Excellence Punta Cana: Paradise at a friendly resort

The Excellence lives up to its name, with beautiful landscaped gardens, large beach, many pools and restaurants. The Magna restaurant at the Club is the perfect way to start the day, sitting outside and enjoying fresh fruit , French press coffee and a variety of breakfast choices. Be prepared for digital menus only, sometimes irritating to navigate.

Royalton Bavaro Resort and Spa: A beautiful resort

Stayed in the diamond club. Our butler, Francisco was amazingly efficient. He booked us at various restsurants for dinner every morning and helped with our every need. The room was well equipped and the service exceptional. The beach is a little weedy but beautiful. Recommend this resort for a grand holiday.

Excellence Punta Cana: Overall a wonderful experience!

Great food, pools and beach area was always so well maintained and clean, friendly staff wearing masks all the time, great restaurants and food was exceptional. Though lunch buffet has been temporarily discontinued due to covid (i think). Room service food is good too. Rooms were cleaned and beds made every day. Entertainment nightly was so fun especially the solo sax player created such an amazing atmosphere most evenings. Evenings can get a bit cooler and a cardigan is a good idea. So well man [... read more]aged. Highly recommend. 5 stars!

Dreams Dominicus La Romana: Beautiful beach

Great resort overall. Beach is superb you cannot go wrong. Room was ok. Food was not bad overall however i wish they had more options. Juan Carlos supervisor at the buffet was excellent, great work!!!

Ocean El Faro: Definitely a 5 star resort

We brought our 4 year old daughter to the Ocean El Faro and she loved the water park and lazy river. It was great to see actual lifeguards making the rounds, especially around the water park. The staff was enforcing COVID protocols well (gloves for buffet, masks at the outside bar/inside buildings). Beach doesn't have anything to slow down the waves so we couldn't swim there but the sand is nice and there are ample chairs and Bali beds. We went with the Privilege room and we glad we did. The r [... read more]oom was kept very clean and more fresh towels than I would have requested. Minibar with beer, spirits, pineapple juice and nuts was restocked daily too. We left a note for more water and the guy kept us well hydrated for sure! The room service was great (flank steak delivered to the room you could easily cut with a butter knife and risotto that was excellent too!) but we really liked the Privilege restaurant. Ate there every day for breakfast, did lunch and dinner once as well and it was great. My daughter is picky so a couple of times we asked for something different (nothing crazy) and they always brought us what we asked for. All the food we had was really good and the restaurants for dinner were good experiences for sure. You book your reservation on your phone, which is pretty neat. Having reliable wifi throughout the resort was a welcome surprise too. Like they say they do and I was like "ok sure buddy" but yes, they did. The resort is "long" so the walk from the beach to the lobby takes a few minutes. They do have shuttles going around but people I spoke to just used their legs, as I did. We would happily come back again!

Royalton CHIC Punta Cana: Positives and Negatives

Excellent Staff. The people at this resort were amazing. A couple of small issues with the resort but please stop advertising the "Dreambed". Our bed snapped and cracked every time we moved and the frame was made of cheap plywood. Pulled the sheets back on the final day and mattress was dirty. This resort is showing it's age with hand dryers not working, smelly bathrooms, etc. Food was generally ok but always overcooked at the buffet. Nice touches were: always having room key on your wrist (all  [... read more]resorts should do this), no cards required for towels, entertainment was generally very good and as mentioned all the employees were terrific.

El Beso Adults Only at Ocean El Faro: Amazing resort

I was quite happy with the resort. The grounds were clean. The beach was beautiful. We had plenty of chairs and we had drinks served on the beach which was great.The rooms were very clean, staff was amazing. All the staff at that resort were amazing to us. Loved all the restaurants, so much food to choose from. Super covid safe. We will be going back to that resort where they treated us so good.

Select Sosua Adults Only, Trademark by Wyndham All Inclusive: It was very nice

It was very clean and all staff were friendly. They were a little behind on having more snacks available throughout the day. The rooms were very nice and the air conditioning worked just fine. The pool was a very nice temperature and it as nice and clean.

Be Live Experience Hamaca Beach: Jesus take the wheel

My boyfriend and I stayed here January 2022, and will never return. The hotel room smelled terrible, the floor was gross, the bath tub paint was awful, the sink and toilet were broken. When we asked for a room switch they told us we would have to down grade. The staff either doesn’t speak English at all or only knows a bit. Mask rules are not followed, and the other people staying on the resort were rude, ignorant and arrogant. This was suppose to be a relaxing week away but was stressful an [... read more]d aggravating. Total waste of money. Everything costs extra. The only alcohol drinks included are ones that only have rum. Otherwise you are paying cash for everything. The staff always expect a tip, and will not treat you well if you do not tip for simple things like getting a drink. The pool was full of garbage, leaves, dirt, and bugs. The resort is in the middle of a busy area and there are constantly cars racing by, honking and causing disruption. Beggars everywhere who get too close to you. Do not stay at this resort. It is not a 4 star. The pictures are not realistic and it’s not worth spending your money on. I need a vacation from that vacation.

Bahia Principe Escape Aquamarine: Beautiful resort

This beautiful resort managed to make our stay feel as safe and normal as possible during a challenging time of getting staff and dealing with covid. The resort was very clean, the staff wore masks appropriately, were friendly, and were as helpful as possible even though many were new to the job. The beach area and beach buffet needed more staff to keep up with cleaning but this was also due to some visitors standards of cleaning after themselves, to be fair. It was very helpful for us to trave [... read more]l with my brother who could speak some Spanish. I would recommend this resort but would also encourage learning some basic language, use of translation app. We have found that people appreciate the respect of attempting to use at least polite phrases in their language.

Catalonia Royal Bavaro: Not too great

Resort was not as clean and taken care as should be. Not a lot of care during these Covid times. They were barely cleaning the tables between customers at the restaurants. We got Covid during our stay there. Food was terrible and often cold at every single restaurant. Service was also not great, slow and painful.

Catalonia Royal Bavaro: It was only worth it because we had an upgraded villa

Like the subject says, the best part of our stay was enjoying our villa. The customer service and food in the restaurants were generally sub par. Our orders were forgotten, or cold, etc. The food and selection in Cuba was much better - and that says a lot. The ups - the room (although it smelled of mold when we got there, didn't seem to be ready because our bath robes appeared the next day, the fixtures were broken (tub, the hand shower, curtains), the juice bar, the drinks were always gener [... read more]ally very generous. The live music was nice including the general ambience in the adults only side. Only complain here is guests/families, not respecting the adult only side and the staff didn't care to say anything either. But most of it was poor and we wouldn't go again... waiting almost an hour in the car to get to the hotel, the check in service was extremely slow, in fact, nearly everything at the desk was slow, including booking dinners.... the only decent food was that the buffet for breakfast. The Tapas place was so awful we left mid meal - the waiter didn't speak much English, after our first tapas dish we were asked if we were ready for dessert, we mentioned twice that we were waiting for the 2nd and 3rd selection. It finally came out and it was cold... like not even heated up. It was so bad, we just left. At the steak restaurant , the only reservation we were able to get was for 9pm. Our order was taken at 9:45pm after we said something. Honestly. They could use some help. The beach was just ok. Not great, and a lot of seaweed. We've travelled a lot - some fancy, and not. Been in some rough situations, and this one is closer to the bottom. The reviews gave me so much anxiety before the trip but I went anyway. I was glad I did because I needed the break and wanted a villa... couldn't find it elsewhere. So don't go with high expectations. Would I return? No.

Sunscape Coco Punta Cana: Disgusting resort

On December 23, we took the long-awaited vacation trip after 2 years of a pandemic. We chose the Be live Collection Punta Cana (rated 5 stars) to immortalize this moment. But unfortunately, as soon as we arrived at the hotel, our holiday nightmare began. It started with the room we were accommodated in, it stank of sewage, it was dirty, the bed was horrible, the elevator was punctured, rusty, the place was very dirty. We made the first complaint as soon as we checked the situation of the  [... read more]room, we changed rooms, we thought it would be a little better, but the nightmare continued, the bed was hard, the bathroom flooded, lots of mosquitoes. Again we asked for a change of bed, we arrived at the end of the stay (06 January) and the bed was not changed, even with several complaints made. Regarding the sanitary measures of COVID, the hotel is far from complying with them, at the reception there is no gel alcohol, people do not wear masks, employees wear masks below the nose, the rooms the hygiene team does not use alcohol. Restaurants are not sanitized with alcohol. We felt disrespected, we worked hard to have the dream vacation, but unfortunately that didn't happen. Can you imagine paying a high amount to be happy with your family and due to the bad service, bad hygiene mainly, no COVID protection measure for your 10-year-old daughter to acquire COVID and you having to extend the nightmare even more. In view of the situation, the hotel at no time was sympathetic to what we were going through. We were already weakened by so many complaints made and never resolved and we still had to give him positive with my daughter, where isolation caused us even greater psychological trauma. We paid more for stays that passed the initial period, I stayed on the first day of isolation in a room that was not working: TV, air conditioning and internet. Only on the second day of isolation did they solve the problem. We were offered room service and the food was terrible, just vegetables and protein for a sick child. Since then, I have gone to the hotel buffet myself to be able to feed my daughter better. On the fourth day, I asked for the room to be cleaned and they accommodated us in another neighboring room, the same one with a dirty sofa, only one room light working (room entrance light). Detail I’m still here suffering every day!

Marien Puerto Plata Hotel: Be live collection Marien Review

The staff, the service, the cleanliness of the resort, the rooms, the food, everything was amazing. It was my first time in Puerto Plata, but surely not last. Everyone was so friendly and ready to always help.

Senator Puerto Plata Hotel: Find A Different Hotel

The grounds and pool are beautiful. The rooms are hit and miss. The safe was not working, ants in the bathroom, grout build-up in the bathroom and flooding every shower because the bathroom floor was nearly a inch higher than the living space. No dressing gowns. Front desk was not really interested in the issues. The food was terrible and lots of time cold. We ended going to the Playa Hotel which is adjacent to eat, and it was much better. The cooks were wearing masks - NOT covering their [... read more] noses and a couple of times not fully placed. My daughter had her wedding at this resort - NO gift basket and no upgrade to their room, which is what we paid for. The front desk was made aware of these issues, and nothing was done to rectify the situation. The food placed at cocktail hour was literally one piece of hor deurve per person. Very, very disappointing I would definitely NOT recommend this hotel for anything

Bahia Principe Escape Aquamarine: Still a Great Resort

We vacationed November 27 to December 11. I've been reading reviews that are "2" and "4". Both apply in certain circumstances. Our 2 weeks there were early on in the reopening so there were some glitches with restaurant locations and reservations as well as supply of coffee, pop in the mini fridge, dearth of bathroom towels and consistency in service. But the grounds are in perfect condition - pools clean and well attended, lots of chairs and pool towels, the food is mostly good to very good [... read more] (with effort we obtained reservations for 12 of our nights). We especially enjoyed MEAT and the Indian restaurant; didn't love the Greek or Tequila. Our first room was not the upgrade to poolside and after the night of constant noise from the neighbouring hotel staff we asked to move but were told it would be an upgrade of $250 US. We decided to wait to see. After 3 days we showed the front staff the video we had taken of the music and noise at 3 a.m. Only then were we offered to move to another room on the same side of the hotel without an upgrade fee. We decided with 11 nights left to just pay the $ but were disappointed that option wasn't given to us on the first night. And speaking of upgrade costs - as is the case with "all inclusives" the attempt to get you to pay more begins the minute you get on the bus - it's like you're there for free and are meant to feel guilty if you don't buy more. The one issue I had is with the wine which is just terrible. They make their own and pour it into bottles. But to upgrade to something drinkable is minimum $38 US per bottle. To have wine with dinner every night would add $700 to our vacation!! Why not offer something drinkable? Or reasonable upgrade cost? We did meet people who had the false positive covid tests - this definitely added to stress levels over the week. Their stories are true. We were at Bahia Principe 2009 and 2010 - I would say the service is the same; language "barrier" hasn't changed. The resort is still very nice - not a 5* but a solid 4. And efforts were being made (example coffee makers in the rooms) every day to get things back on track.

Bahia Principe Escape Aquamarine: Awesome Experience

Our experience at Grand Bahia Aquamarine was fantastic this past holiday (Christmas to New Year). Grounds- The one thing you will notice is how many staff are constantly maintaining and cleaning the premises. The resort is spotless. Staff- The staff are super accommodating and friendly. This includes front desk, bar staff etc. We ran into zero problems. If there were any issues, it was probably due to a language barrier, which comes with the territory when traveling to another country.  [... read more] Food- The food was great! Buffet and Al a Cart were all on point. You should definitely look into booking the restaurants immediately upon checking in as they fill up fast. But they are very good which is why they fill up quickly. Restaurants and Buffet staff ensure everyone is wearing a mask and wearing gloves. It's was an awesome experience, and a big part of that experience is due to the staff, the cleanliness and their seriousness towards COVID and your safety. Obviously, everyone still has to use their common sense. But if there were any moments where I felt "un easy" it was always due to the people not taking things seriously, NOT the resort or staff.