Our stay at Krystal Grand Nuevo Vallarta was absolutely incredible from start to finish. The grounds are beautifully maintained, and every public area was clean and welcoming.
The rooms were fantastic—comfortable, modern, and a perfect place to relax after a day in the sun. Dining had a great variety and The Grill a la carte restaurant was delicious!
One of my favorite spots was the rooftop Sky Bar—amazing views of the sunset, a great atmosphere, and the perfect place to unwind. The adult-[... read more]only infinity pool overlooking the ocean was truly breathtaking and quickly became my go-to spot.
And of course, the beach… absolutely stunning. You can walk for miles along the shoreline, which made it even more special.
I would highly recommend this resort and would happily return!
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Breathless Cancun Soul: Beautiful ocean view
The room was beautiful and an ocean view,which was an upgrade. We were treated well with decent service. The food in the restaurants were also delicious. We were at the French/mexican and buffet. The room was very clean when we checked in. Maintenance was reasonable some improvement on general cleaning like floors/bathroom area could have been more detailed.
When we checked in I felt pressured with the sales girl Andrea. We hadn’t eaten and had an early flight. It was not the time for sales.[... read more] We just wanted to eat and nothing was available till 6:00 pm accept the coffee shop.
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El Cozumeleno Beach: Amazing snorkeling off of beach!
The beach is small but steps away. Our room was spacious, we had beautiful views off the balcony. The staff was friendly but not always attentive. The only thing I didn't like was the food. There were only two places to eat and the buffet was small. It lacked variety from day to day. The options were rather pathetic.
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Secrets The Vine Cancun: Had a great time
We had a shaky start since we arrived late (past midnight). Seemed to be no one around to greet us. There was only one woman at the front desk and they didn't get the email about our friend's milestone birthday, but they worked with us to help make things better and ensure we ended up having a fun trip. We particularly enjoyed the water aerobics with Emmanuel and Rodrigo, the salsa lessons by the pool with Rodrigo, and Angel was such a great server who took care of our needs poolside. Helen, Tam[... read more]ara, and Erika were also helpful in making things up for us and listening to our needs.
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Hotel Marina El Cid Spa and Beach Resort: Marina El Cid
Hotel rooms we very clean and well kept. Marina pool was definitely set up for children. Staff were friendly and helpful.
Was difficult getting reservations at the various A la cart restaurants, it seemed like they were limited.
Would definitely recommend to someone with children
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Secrets The Vine Cancun: Decent
The hotel itself was not large. The layout made it easy to get around.
Rooms:
Decent. Our first room had a leak near a light and this caused us to move to another room with a connecting door which we did not like because we could hear the people in the room next to us.
Service:
Front desk when we checked in was not warm nor welcoming. Even if our arrival was early morning the person should have been more welcoming. We also messaged the resort several times explaining we are celebrating our[... read more] friend's 50th and would have liked something special. We did not receive anything special until we asked for them to send up some thing two days into our stay. The front desk person said she would arrange something but it was not done. We saw many other doors on our floor with a ribbon/sash that said happy birthday, happy anniversary, congrats honeymoon. So, we were disappointed.
The entertainment staff were very good.
The food was decent. The italian and seasalt grille were the best. The breakfast buffet had variety. The asian and steak house were our least favourite.
I wish the next question below had a maybe option because I am not sure if I would recommend this resort. If there was an exceptional deal I would. But, if it was the same price as other comparable resorts I would not recommend.
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Dianne 246 -
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Ocean Coral and Turquesa El Beso: Great experience beautiful place
It was a great resort. We had a lot of fun. Everything was very clean. The room was very nice. Our trip was with a group of friends. I on the other hand would not pick a resort that big but for people that like a lot of space it was a great place. The entertainment was really good and the workers were very very helpful and very very nice
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Josie -
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Krystal Puerto Vallarta: Low Budget resort
Hotel very dated. The oldest of the Krystal’s Not a lot of greenery etc. we had superior ocean view. The view was breathtaking!! Very large delightful beach No fridge in room. Could not close bathroom door as frame was falling off. But shower was new and great. 1a la carte. Asian.reservations required. It was good. Italian à la carte you didn’t have to have reservations. Very nice. Buffett was good excluding the meat. We were told this is where other Mexicans like to vacation. We loved our[... read more] time in puerto Vallarta. Considered the hotel an adventure with open mindedness. The staff were so friendly and kind. It made our stay much better
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Josie -
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Krystal Puerto Vallarta: Low Budget resort
Hotel very dated. The oldest of the Krystal’s Not a lot of greenery etc. we had superior ocean view. The view was breathtaking!! Very large delightful beach No fridge in room. Could not close bathroom door as frame was falling off. But shower was new and great. 1a la carte. Asian.reservations required. It was good. Italian à la carte you didn’t have to have reservations. Very nice. Buffett was good excluding the meat. We were told this is where other Mexicans like to vacation. We loved our[... read more] time in puerto Vallarta. Considered the hotel an adventure with open mindedness. The staff were so friendly and kind. It made our stay much better
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Pamela -
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Royalton CHIC Cancun: Lovely and Lively Hotel.
The hotel is very elegant and has a great location which is close to shopping and also the bus stop. I enjoyed the gym and restaurants, especially the buffet. They also have a coffee shop that I visited almost daily. This is a busy, lively hotel that appeals to all ages (adults). I had a great time!
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PC / KB -
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Decameron Los Cocos Guayabitos Ramada: A fun, enjoyable and exciting 2 week getaway
Extremely enjoyed ourselves, the accommodations were dated which added to the authenticity of the area, but very clean and comfortable. Everything in our room worked including a free safe and fridge and the a/c worked perfectly. The area was fantastic for walking and commuting around, being right in town and all that goes with that and the access to the other 2 Decameron hotels really added an extra dimention to the
experience. The food In the buffet was really good and Fernando took great c[... read more]are of us, (excellenti) (also, loved the tequila ha ha!) we had lots of fun with him. The singing egg lady was always nice to see every morning. Pedro, in the alcarts was a fantasticaly friendly guy who had a great sense of humor and wonderful service skills, and we enjoyed the meals at both restaurants. Our chamber maid who kept our room spotless and maintained throughout our stay, ensured we always had everything we needed. The beach was beautiful (you could walk for almost an hour to the river which was wonderful. Even the beach vendors were courteous and didn't hound you. The ocean was calm and shallow to wade into and quite warm. All 4 swimming pools were glistening clean and great to cool off in. Bartenders were all nice to deal with, very friendly and extremely efficient and the beer was ice cold, perfect. Checkin was easy, checkout not so easy, at 6:15 am our arranged departure time, we found the front desk closed. Not sure if our ride to the airport was coming and no one to checkout with. We did get to the airport and all was good. All in all we would return to this resort as we had a wonderful time.
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Rox B -
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Riu Flamingos: Amazing vacation
The Reno’s are great lots of room everywhere you can always find a spot to hang out around the pools or the beach shade is an issue on the beach till the trees palm out but for $20 u can get an umbrella for the day The food is fantastic at the buffet as well as the steak house and the Italian service was great everywhere and the app is great if you need coffee beer or soda for your room they are on it right away And thank you tripcentral for the calls before and after our vacation to Mak[... read more]e sure everything went well very much appreciated
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Sunshine -
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Royalton Hideaway Riviera Cancun: Loved it here!
We thoroughly enjoyed our visit to this resort. The whole resort was very clean and well maintained. The service we received was exceptional! Very friendly staff everywhere we went. The food was great with lots of options. We particularly loved the coffee bar and gelato! What a treat! My husband and son made use of the gym daily. It was very well kept with lots of equipment. I participated in morning yoga and Zumba classes. All instructors were fabulous. The grounds of the resort are beautiful a[... read more]nd the rooms were very nice. We loved hanging out by the infinity pools every day. Another selling point was the resort’s proximity to the airport!
This resort has to be the best we have ever experienced. Being elderly we were concerned about the distances to walk but with the shuttle services were so
quick and accommodating; as was the
service for drinks and food. The people were so kind. We cannot say enough about the entire experience. I have to say an experience because the dining
areas and entertainment were exceptional. Valentin is a very elegant resort and we will certainly return.
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Catalonia Grand Costa Mujeres: Never disappoints - 4th visit
This was our fourth visit to the Catalonia, we can’t find better quality or value. The food is high-quality, smoked salmon in the morning, 5th avenue outdoor lunch, great à la cart restaurants for dinner.
A beautiful beach with very little sargasm, plenty of chairs, plenty of palm trees.
large beautiful room in building three, overlooking the pool. A beautiful terrace to enjoy a good book and a drink.
A wonderful entertainment staff offering yoga, Pilates, spinning at 10am. Salsa on the beac[... read more]h at 12 noon. Thank you Lucerno, Alen, Fabrizio.
Nightly shows in the theater, to wrap up a beautiful day.
A wonderful café that also offers Mexican chocolate, a real treat.
Most importantly, a very happy staff, which sets the tone for the entire resort.
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BrandonL -
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Planet Hollywood Adult Scene Cancun by Royalton: 7/10
We stayed at Planet Hollywood for 7 days in the adults only-section in March 2026. Overall, we would give this hotel a 7/10 rating.
The facilities itself were very good- great pools, lazy river, a movie theatre (shows about 3 movies a night) was fun and a 5 minute walk from the beach (where they cleaned the seaweed on shore daily, unlike other hotels we saw). They had lots more stuff available, but those are the things we used. One thing I found interesting was they close the pools at 7pm- w[... read more]ould have loved a late night swim (kidding of course, I know there staff had a lot of clean up).
Our room we'd give a 7/10. The bed itself was reasonably comfy, the sheets were razor thin (we requested an additional blanket and they provided), and the pillows were terrible. Shower pressure was also terrible. Our room was cleaned daily and our fridge was restocked with clean water, which was great.
The food in general, I'd give an average 5/10. First off, my girlfriend and I both got food poisoning eating at the hotel. It only effected us for one day, but still leaves a bad taste in your mouth. The all-you-can eat restaurant was not my thing, apart from the fruit (pineapple, papaya), which was amazing. Coffee was good, but be prepared to wait in line no matter the time of the day. The ice cream was also very good- caramel and cookies and cream were my favorite! We didn't love the Italian restaurant (Caccio e Pepe and Pizza were fine, but not spectacular). The adults only restaurants were much better- highly recommend making reservations here and eating breakfast here. I had a fantastic steak and seafood at one of them for dinner (just can't remember the name). The sushi was not my thing either, but the Hibachi was fun. Our chef was super engaging and its just a fun experience to do with the kids or your partner. Pool side- they have hot dogs, tacos, both hit the spot after a few and on a hot day. Make sure you book all your reservations as soon as you arrive- we had to book Hibachi a week out from when we got there (our last night).
Overall, I wouldn't say the food overall is horrible and some of the people we spoke to said they quite enjoyed it. However, when I go on a trip, I would love to eat amazing local food (which I didn't really get, everything felt Americanized) or something I can't get at home, and I just didn't get that here. Food is subjective so just take this opinion with a grain of salt. I'd recommend bringing a few snacks for late night because the ones available were sooooo expensive.
The staff in general were nice. I'd recommend bringing US dollars for tips, and tipping when you can. They try and push a time-share from time to time/the spa and the excursions, but I know they're just doing there job. Pool side entertainment was a lot of fun- gave you something to do while being in the water all day.
In terms of excursions, I'd highly recommend Isla Mujreres. One of the most beautiful places I've been (South side of the island on the golf cart and snorkeling in the most beautiul water I've ever seen). Deep sea fishing would have been great if we caught anything, and the waves were horrendous, but I think we were unlucky. Someone we spoke with caught 2 sail fish and a tuna! Both of these can be booked through the resort, which I also highly recommend you do.
Overall, first time at an all-inclusive, and was quite happy. If food isn't a big part of what you need in an all-inclusive, I'd recommend checking this place out given the price.
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Alli -
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Blue Bay Grand Esmeralda: So much fun!!
The grounds on this resort were impeccable and well maintained. The food was great, minus the seafood ragout. The steak house was superb, filet was cooked perfectly. The service was above board. The variety of the buffets was great! Our ac worked intermittently, but for the most part worked when we needed it to. The rooms and resort is dated, but clean and welcoming. Front desk staff was fantastic. Pool was a perfect temperature. They do what they can regarding the seaweed.
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Barcelo Maya Caribe: Great Resort
Good variety of food options, beach locations, restaurants, activities etc. Entertainment was great. Staff was amazing - best part of the location. The gymn was really large with a lot of options including fitness classes. The spa had a great cold plunge pool, sauna and steam room. Played mini golf for free a couple times, used the pickleball courts 1 day and the gymn every day. Great snorkelling with the turtles right off the Barcelo beach. We loved our stay. The only real[... read more] negative: 1 of the Cozumel snorkelling excursions was not worth it. Bus pick up at 5:45 am and returned around 4 pm and only had 1.5 hours of snorkelling + 1 hour lunch. The rest of the time was spent travelling. Absolutely do not recommend it just based on the itinerary. The brochure said 4 hours + travel and transfer time but it was more like 1.5 hours snorkelling, 1 hour lunch and 7.5 hours travelling and waiting around. Not worth it at all. Note that this is not a reflection on the staff that worked hard and kept us entertained to the best of their ability. It is more about a poor excursion plan with low value vs. what was advertised.
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Riu Flamingos: Good hotel but needs to work on some things.
The hotel was beautiful and very well maintained. The washrooms and facilities are always clean, staff checks on you to ensure everything you need in the room has been taken care of. In terms of the resort, there is always staff by the lobby ensuring the hotel is safe. There is programs for guest to do throughout the day and good entertainment at night. However, I have noticed a lot of people slipping because the floorings by the resort and pool area is slippery. This is supported by multiple we[... read more]t floor signs that has been standing in every corner of the resort, also multiple staff tries to dry the flooring by the pool area. Given this is a family resort, there are a lot of kids and elderly that goes here, my child slipped three times in the kids pool area. I hope something gets done with the slippery tiles as this is a safety concern (I am aware it’s newly renovated but the floors were poorly designed in the pool area) It was our first time and we were given a room on the first floor however, it was at the very end of the hall where staff goes so the noises were really bad during late and early hours as we hear things being dragged or staff talking to each other. This area of the hotel should never be given to customers because it is loudly uncomfortable. The food is great in the buffet area (chipotle), the steakhouse was great, so is agave. The ice cream parlor has a lot of good flavors. Sadly, Sakura (Asian buffet) has not met my expectations, from the yakisoba to paneer masala. The pecking duck looks and taste like a regular chicken barbecue.
Overall, I still like this hotel very much, I had a good time with my family & friends. We hope to come back again. Maybe request to be on another floor for a quieter stay and hopefully the hotel reconsider the slippery floors.
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Bahia Principe Explore Akumal: Perfect! Just what we were looking for...
Went to this resort with my 15 year old son during March Break and had a wonderful time. Pick up from airport was smooth but it is a bit of a hike to the hotel - about 1.5 hr - but we were aware of this so no issue, just something to keep in mind. Check in was seamless and welcoming. Our room was on the second floor and was newly renovated. Bar fridge stocked daily. The beds did not have blankets which I found odd but you could request them via the hotel app and they arrived promptly. Room servi[... read more]ce was also prompt. Very important to me was the number of sun umbrellas at the pool area. Lots and lots available. I did go out to the pool area every morning at 7:30am but just to enjoy the sound of the ocean and birds. Generally people did not come out to get loungers until around 8 or 8:30 and this was during March Break so you could sleep in if you want. Most loungers were taken by 9am. Lots of loungers by the ocean as well. They built a jetty which creates a calm area in the ocean. Seaweed is definitely present but they make a big effort to remove it. Servers at the pool and restaurants were lovely. Appreciated tips but did not expect them. There beach bars and beach restaurant were always quiet with no lines. The resort guests were mainly French and English Canadians. Some entertainment in the evenings. We did not attend many of the shows so can't comment but did go to the karaoke in the 'sports bar' and it was fun. Quiet resort. Not a party zone. Lots of seating in the evening in the main lobby where there was live entertainment and one evening they had the silent disco which was great for people of all ages! The buffet was clean and organized, good variety and generally restocked/refreshed frequently. The seating for the buffet was very nice and generally not overly busy which was nice so it felt relaxed and not chaotic. We did not go to the a la carte restaurants so can not speak to them BUT I highly recommend you load the app at least a week prior to departure and book your reservations ahead of time to avoid disappointment. The hotel app was also useful to know the activities going on each evening. There are trolleys available to take you to your room or to the other sister resorts. Resort is great if you are looking for something chill and relaxed with a friendly, quiet, non pushy atmosphere. The only drawback I can think of was I found there was a lot of traffic on the walkways - everything from trolleys, to pickups, to delivery vehicles, even a full sized dump truck passed me full of seaweed.