Club Kawama: We'd go again, but.....

Club Kawama is a really nice resort .. clean, great layout, nice restaurant and bar staff and chamber maids... excellent food, great entertainment!.... receptionists are a little off putting and reluctant to help, but in the end all was well. We were put in a room with 2 single beds and had a hard time changing to a room for a couple. We would go back again but only if we could book a superior room. It would have made a much better experience with an ocean view and a balcony.

Starfish Cayo Largo: We Loved it !!!

RETURNING to the pelicano hotel after 23 years (march 94) was quite a surprise.... The service given by any of the staffers was excellent... very courteous especially at the restaurant also in any of the hotel sections) The food was surprisingly good with many choices (Compared to other hotels i have been in ciuba) , Very clean rooms Out of about 30 beaches i have spent time on This was the most wonderfull beach i have been so far...

Roc Barlovento: Friendly resort

1st time at this resort. Food is good, BBQ at lunch near the beach is good & fun. Bacon every morning, fries at lunch & diner, always a choice of fish, pork, chicken & boeuf, vegetables include carrots, peas, potatoes, good dessert... The pasta cook is a show to watch when he flips the sauce & pasta in the buffet area. Staff is friendly (not so at Reception desk) but you have to talk with them don't be shy to ask. Lots of French speaking people from Quebec. Watch your beach towel some were  [... read more]taken by others. Some people put their towel on chairs around the pool very early in the morning but nobody uses the chair during the day... Nice beach with lots of huts. Lots of mosquitoes in the room & lobby. The ground is clean, toilet paper & hand paper towel on the resort - rare in Cuba. Location is right at the beginning of main street, easy to walk to the market and restaurants near by. I enjoyed my stay and would not hesitate to go back to this resort.

Club Kawama: Home Away from Home 😄

This was our 5th trip to Club Kawama. As soon as we step off the bus we are treated like family. We were able to get the room we requested. Over the years I have seen many improvements. It's a great location. Minutes to downtown. We were there from April 5 to April 13 and I am already planning my next trip to Club Kawama

Starfish Cayo Largo: Just What the Doctor Ordered

I stayed at the Hotel Pelicano last week and I didn't want to leave! The hotel is not the fanciest and the food is not the greatest but the beach is spectacular and the staff are wonderful. Everyone was very welcoming and attentive to my needs, which was what I was hoping for since I was travelling alone. There is an awesome 7-piece band that plays every day at the beach restaurant- the flute player in particular is talented beyond words. My room was comfortable and Letitia the maid did a great [... read more] job of fixing it up for me every day. The activities people were great fun, I played pool volleyball and danced with them every day. Wilfredo Jr. at the front desk was very kind, making sure that all my needs were met. I will definitely return to this little piece of paradise!

Roc Barlovento: Varadero

The good outweighed the bad. Food was very good and a large variety, the animators extremely pleasant and fun. A show every night. Close to the airport I consider this a plus. Beach nicest I've been to in Cuba. Negative is the mal-function in my room. Fridge, dim lights, no lights in certain areas to get to my room, no balcony, no decent view. No complimentary water battle asked 3 times.

Roc Barlovento: Amazing Food ,Service and View

The hotel was under renovation but the staff were able to keep the hotel clean and the noise to a minimum. The housekeeping staff were very efficient, friendly and made me feel very welcomed. The front desk staff were excellent and knowledgeable about different venues and shops. Don't believe every thing you hear about the food in Cuba . We enjoyed a variety of foods all seasoned to perfection. I would definitely stay at the Roc Barlovento again and as a bonus the guest they have come from all  [... read more]over world making it a most interesting vacation.

Starfish Cayo Guillermo: very tired looking resort

We were at this resort 5 times in the past, although it was 10 years ago, reception area clean, check-in was quick, staff very efficient with what they have to work with. First night the room was dirty, smelly, holes in the wall, you could open the door even if locked. We requested to be changed and they did the next day. Bungalow was fine, bed comfortable but air conditioner did not cool the room and we had set it at 15 degrees, did not help. Fridge even on high did not cool our water or so [... read more]da. Maid service was good, although the linens, towels had seen better days. Pool was fine although there was only one umbrella was shade, so you had to get up quite early to claim it yours. Food at the a la carte restaurant was average, food at the buffet, very limited choice and no change in seven days. The place needs to be renovated. Grounds were ok, although not many flowers. I enjoyed the locals very much. Lolitha in customer service could not do enough for you, even offered to bring her umbrella from home for us to use during the week we were there. She was a gem and I think that she put outs a lot of fires because quite a few people were disappointed with the place.

Starfish Cayo Guillermo: Very good resort

Everything is at it best. Better than in Florida with 3 times more expensive resorts than this one. Beech is also good.Only for swimming you need to go far way because the shallow area is over 100m.

Starfish Cayo Guillermo: Amazing Resort

There is nothing to complain about. Everything was perfect.Small quiet resort great for our needs. After a dozen holidays to Cuba we have now found our perfect home away from home.This was our second visit to this resort & hope to return again.We were in the Adults only section this year. Loved it & will request this again next year.

Starfish Cayo Largo: Great time at this resort!

This was our fourth time to Cayo Largo, first time in Pelicano. Comparing to the other resorts, I would say best and happiest staff, very relaxed atmosphere, good food and lots of options, the best beach, clean grounds, nice pool (no pool bar).

Starfish Cayo Largo: Hotel Pelicano - Value for the money. Excellent beach .

We stayed at the resort in April 2017. Great value for the Money. I would recommend the resort. Friendly staff, good food, I will definitely return. Please note: that Cayo Largo seems to be "the" destination for nudists. It didn't bother me that there were many nude people on the beach, however I heard from several fellow guests with children that had they known about the nudists they would have chosen a different location for their family vacation...

Roc Barlovento: Amazing Friendly Resort

Had the best trip again to this cozy resort. Rooms are clean, friendly staff, grounds were always clean. Great buffet with good variety of food, and bbq everyday was amazing. The beach is always beautiful and the new beach bar is a plus.

Club Kawama: First and last time in Club Kawama, Varadero

The hotel was very run down but our second room was clean although one of three lights was not working; fridge not working; and pillows were as flat as worn folded towels. We had paid for a Superior room but were first assigned a room was not in that category. On 3rd day got a new room since they lost the request made on first day. We only ever saw one gardener or outside maintenance worker...too much property to look after...untidy grounds and garbage..Even pool in mornings was littered with [... read more] plastic glasses. All the workers were lovely except one. Food was fine. The beach was beautiful but not maintained; often drinking straws, plastic glasses and cigarette butts everywhere..A small garbage can appeared on day 5 but that was not enough. We had to pay for bottled of water...first time ever in Cuba that it was not in fridge on a daily basis. Also had to pay 22 pesos for safe in room...absolutely ridiculous. No map of resort so after arriving at midnight we had no idea of layout the next morning. No beer served at beach bar or in lobby bar..dark ages. 3 mornings the lobby bar which had only 7 tables had no water for coffee. Poor layout of resort... . .No musical entertainment until day 7, 8 and 9. Such a disappointing resort but we lived on the beach. .. We did have electricity the whole 10 days and lots of hot water...unlike some people at other resorts. Every day we had an oil smell in our room from an oil refinery not too far away...very unpleasant. Confusion and chaos at Varadero airport...while checking in for flight.

Roc Barlovento: Beautiful Resort very friendly and best beach ever.

This is an older resort, small but very friendly, and clean. Grounds were always clean, and there were many upgrades done since my last visit. Rooms are clean, and if any problems arises, they are very quick to fix the problem. Food was good, and a bbq every day was awesome. Beach, as always beautiful, and clean. The new beach bar is a beautiful addition. The resort is located within walking distance to market and bank/banking machine, and good restaurants. Most of all, being a repeat c [... read more]ustomer, was greeted with hugs from the workers. As always, had a good trip, and look forward to going back to visit all the friends in Cuba.

Starfish Cayo Largo: Great value for the money

A 3.5 star hotel with 5 star personnel. All the employees work with a smile and are happy to serve you. The buffet was fantastic, especially the pasta bar at diner time and the pancakes in the morning. The lobby bar has great cappuccinos and Spanish coffees. We were there in late March so the grounds were dry and everything was clean. Our room was in good shape, everything worked. The beach was in good shape too. A bit windy so the waves were quite large with a couple of days of red flags [... read more]. The walk to Serena Beach was only a couple of hours and worth the walk. Just walk a bit farther and find star fish and conch shells. Great beach, I would estimate one of the nicest I have seen.

Starfish Cayo Largo: Dissappointed

Beach narrow and only two access points, but flour soft sand, ocean was un swimmable as it was to rough and pool had an algae problem that lasted all week. Food is bad even for Cuban standards (we have been to Cuba 12 times so we know of what we speak) if you enjoy hot dogs prepared in 3 different shapes to fill up room on the buffet then you will love it! thank goodness for deep fried frozen fries. Even the fish was cooked raw or over done to the point of it being so dry it was inedible, if you [... read more] go to the pasta station take your drink with you, there is usually quite a line up. Staff were not friendly and welcoming but not rude either. Customer service was definitely lacking. Hotel room was very clean and grounds neat and tidy except for the public washrooms that sometimes left a lot to be desired. I would not go back to this resort and know of many resorts that cost less and would give me a better experience. BTW Do NOT fly Cabana Air even if it is cheaper. We had 5 hour delay in Toronto (pilot problems) and 13 hour delay returning home (mechanical problems). We were thankful to land safely back home.

Hotel Villa Cuba: To "Be Lieve" or to "Be Alive"

Turns out it's neither. Cuba has chosen to Be Live as anything else would simply be fake. This is a simple yet huge resort. The hotel rooms are a lot nicer than the villas so Be Smart when booking. You will get variety with food but Be Aware it only applies to the location of the food. Be Generous with the staff and you will get more bang for your buck. Be tactful when walking over to the beach mini mines are abound. Be thoughtful and don't feed the cats. Be patient as things run on Cuba ti [... read more]me. Be amazed at the fun you will have.

Club Kawama: Club Kawama

Fantastic pool, accommodations poor ( room had an unpleasant smell, and shabby), food was iffy (actually was sick to stomach on airplane during trip home) (pasta at every meal, food if heated was barely warm, and by the time you got back to the table, it was cold). Staff very friendly, and to tell the truth, the only thing I am missing is the pool. Would not recommend Club Kawama to anyone!!!!

Roc Barlovento: Our Favourite Resort

Have been to Cuba over 30 times and have stayed at Roc Barlovento many times We find this hotel very clean, great staff and the better meals of many I have stayed in over the years in Varadaro. Fruit selection; coconut ice cream; baked goods and breads .Made amazing sub sandwiches for lunch with their tasty cheeses and cold cut selections. Have stayed at the 5 star newer resorts at the end of Varadaro but prefer the closeness of the beach.flea markets; restaurants; fishing etc. with this re [... read more]sort being only .three levels high.- no elevators or far walking. .Love the daily barbecue close to the beach if you simply want to put your cover-up on and remain outside under a great large hut. -next to the beach. We especially like the location. My husband loves to fish so he brings his retractable rod and simply walks across the road every morning to fish with the locals. The locals are very accommodating with giving /selling you shrimp for one peso as bait. If you would like a change and night out simply walk the next block to the right to Kiki's for great pizza. or the left across the road for lobster. One of the pools is being renovated and I am hoping that they consider putting steps in this pool - as this is an adult only resort. Many guests are older and I noticed a few struggling to get up the ladders in the larger pool. Many updated rooms with flat screen TV's. Our room was close to the lobby. .second level ..overlooking the pool. We did not mind...but the rooms around the pool can be quite noisy up until 11:00 with the entertainment close by. Entertainment was the best I have seen. I am also hoping that they re-open the coffee bar adjacent to the bar in the lobby...may have been closed due to the season as this takes the wait time off of the bartenders trying to serve drinks only Public Relations - Katia was amazing. A very sincere caring lady.. always wanting to make your experience great. Always seem to return to Barlovento due to all the above positives of this resort. My favourite resort in Varadaro at this time....