Ocean Blue and Sand: Amazing Resort!

We stayed at this hotel for 2 weeks in February and loved it so much we stayed again in April for another 2 weeks! The grounds are well maintained, the staff is wonderful and the food is really good! A special shout-out to Jesus at the Italian Restaurant, Junior and Melvin at the breakfast buffet and Dairy E, the sweetest girl ever! Also Johan at the outside pool bar made amazing drinks! We were well taken care off and we definitely go back again.

Ocean Maya Royale: Amazing stay

We are a group of 5 who went for a one week all inclusive vacation to this amazing resort/hotel. Had a fantastic time starting with the friendly staff to the succulent food to the luxury rooms, two large swimming pools, eco friendly grounds and the ocean frontage. There was plenty to do daily in the resort that our time literally run out before we could fully immerse in the whole experience all which it had to offer. We left with ideas of returning back in the near future.

Ocean Coral Spring: A Dream Come True

My son and I truly enjoyed our stay at Ocean Coral Spring. I surprised him with his first resort/plane trip for his 14th birthday. It was really important for me to feel safe knowing I was a single female travelling alone with my son and they did not disappoint. They were strategic with the room they placed me in, lower level, well light area, direct path to my room. The resort in itself is so beautiful, very clean (they were always mopping, cleaning the washrooms, picking up glasses/plates.) Th [... read more]e staff were all very friendly, respectful, asking if you were good or in need of something. The teen room was my sons favourite, with activities geared to his age (video games console, pool table). The food was sooooo delicious and various options. The ‘a la carte’ was a wonderful experience and easy to reserve online. There was plenty of activities throughout the day and night. We didn’t spend much time at the beach in itself because the pool itself was entertaining and with music, the bar (serves non-alcoholic drinks as well) and planned activities (pool volley ball, aerobics, dance lessons etc). Night activities were also plentiful and varied for adults and children. I don’t normally write reviews but reading reviews helped me choose this resort, so I figured I would pay it back. I am so excited to continue my travel experience with many more! P.S. It’s about a 30-40 mins drive from the airport.

Ocean El Faro: really nice resort

rooms were nice, all public areas were good and clean. the food was good. never went hungry. didn't spend anytime on the beach but the pool and staff were amazing! the shows were a little late but good. there was always something to do and the lazy river was amazing!

Ocean Blue and Sand: Fantastic Resort

The whole experience was wonderful from the food to the staff and everything. The entertainment staff was exceptional with their shows and their friendliness to all the visitors...I would highly recommend anyone to visit the Ocean Blue...I will be back...one small thing was the trolly cars as I am disabled so I waited quite a while for them so that's my only complaint...thank you again!!!!!

Ocean El Faro: Good resort Great people

It was a fun and big resort for family. Restaurant reservations are brutal (line up at 5 to get a spot in line to eat 2 hours later), buffet was okay. Pools were awesome, beach is awful but if you go off the resort to the left, the lagoon is beautiful. Entertainment was great, beach party was amazing. There is a baseball field just off the resort in front, bring some baseball gloves for the kids playing there and watch them play! Very talented. The people at the resort made it so much bette [... read more]r. Very friendly

Ocean Maya Royale: Great Resort with excellent staff and food

We loved the resort, it was smaller which was so convenient and super easy to get around or get services. The staff and the food was excellent. Seaweed was not great but they did the best they could. Would have preferred a King Bed but we made do. I strongly recommend for a mature couples who are looking to relax.

Ocean El Faro: Beautiful building, slow staff

We just came back April 22, 2023. The lobby is gigantic. Beautifully designed, rooms clean, food ok ( tasty but not many options). Washrooms clean and everywhere. Staff don't seem happy, service very slow. I believe they're understaffed. To reserve a restaurant, you need to line up to book same day which meant we were only able to book 2 restaurants out of 5 I think. To improve that, we need to be able to book via app, front desk, or pre book in advance for another day.

Ocean Eden Bay: Lovely resort

Service was amazing. Beach area small but food, choice of restaurants, atmosphere was great! Wish that the entertainment was outside vs indoors but the piano bar musician was amazing. Christine has a wonderful voice!

Ocean Riviera Paradise: Value resort

Overall amazing people great service. Beach is super full of seaweed. Sofa in the rooms are dirty bathtubs inside and outside of the room are dirty looking and not inviting. It's good for the value.

Ocean El Faro: Could be so much more

The resort is nice, pools are awesome but the beach is less than desirable. The service seemed way understaffed for a resort of that size. You have to wake up at 430am to get in line to make a reservation at sulfurs their Japanese restaurant to maybe get a seat when they come at 7am. All the other restaurants you have to start lining up at 5pm for when they open at 6pm to hopefully get a table just to show up at your reserved time to find every restaurant half empty “due to them supposedly  [... read more]only being able to seat at 50% capacity” their bartenders are very slow and do not like to acknowledge children. The resort could be so much better if they staffed it appropriately for its size. I do not feel this being a 5* resort but maybe a 2*

Ocean El Faro: Fun in the Sun

The hotel was clean, pools were clean. The lazy river was fun. The water park looks great for kids. I think they are having staffing issues. The restaurants(except buffets)were only half filled so getting in wasn't fun. I guess they changed their reservation process. There is no online booking. Had to stand in line early. Sometimes still only ate at 730pm or later. Ala Cartes open at 6pm. Seaweed is a problem and the beach has rocks on the shoreline. Nature is beautiful but if you like to swim  [... read more]at the beach that might be a problem. Overall it was still a good trip.

Ocean Blue and Sand: Ocean blue and sand

Hotel is clean generally. I was bitten on my legs extensively, so as my brother and we were in different buildings. I saw and killed bed bugs. Management took 2 days to do pest control. Activities were ok, accommodation is ok. People are very friendly. Food variety and availability was good The entertainment in the evening, gets only a passing grade. Bus shuttle to and from the hotel to the airport was good. If I was in my 20’s and didn’t travel much, I would say it’s good. But  [... read more]if travelled as much as I did, it only get 3 out 5 for all categories including value.

Ocean Eden Bay: Great local taste

We enjoyed our stay at the hotel. Interior decor in the rooms and restaurants is beautiful. Drinks is something that can be improved. Great music and lots of local charm. Rooms are missing robes but overall the experience is great. If you are looking for a relaxing stay with lots of local culture this place has it all.

Ocean Eden Bay: Amazing resort

We had an amazing time. No complaints. Rooms and restaurants were beautifully decorated. Service was excellent. Staff so friendly. Food was really good. Entertainment very good nightly. Large pool. Lots of chairs. Would definitely return.

Ocean El Faro: Would book again!

The hotel is beautiful and the staff is super friendly. The rooms were very clean and the staff always left us extra bottles of water, pop and beer when requested. The food was pretty decent. My 11 year old son struggled but he is picky. But he never went hungry. We really enjoyed the Italian restaurant, Steakhouse and Japanese a la carte's. The pool bar staff was so fun and friendly and made whatever you requested. We had a great vacation!!! If you spend the majority of your time in the pool, r [... read more]equest building 2, it is a perfect spot and close to the buffet, sports bars and entertainment. The beach is not great, but there is a nice lagoon right off to the side that was stunning!

Ocean Coral Riviera Cancun: Good resort - not for beach people

Ocean Coral is a good resort. To put this review into context, we were two couples looking for some R&R. We choose this resort because of the location, price and the variety of options. We were lucky (and asked for this in advance) to be put into the adults only section and upgraded to Privilege. While the upgrade wasn't overly expensive, it was worth it to us. We mostly hung out in the Adults only section and were happy for the peace. There were other options if you wanted a swim up bar, p [... read more]arty and had your kids but that wasn't our scene. It was nice to have an option for quiet and an option to party if you wanted. I found that most people respected the vibe in those areas. Except for those - and there are always a few - who play their own music loudly on the beach, by the pool etc.. seriously get headphones is it so rude. The food was ok. We had a mix of experiences from good to decent. Never really any blow your mind food. The buffet (both) was really bad at all times. Thank goodness for the privilege lounge but that menu got stale quickly and forced us to move around. Unfortunately not a lot of non buffet options for lunch. This is not a resort for beach lovers. It is very narrow and while you can't control the waves, it is really narrow and difficult to maintain so if you want to spend all your time on a lovely beach - go to Maroma. The gym is very small but functional. Here is a tip for those who upgrade.... you can book the water experience at the spa, free of charge, every day if you want. HELLO. They don't tell you that. We booked it 5 of the 7 days and it was an excellent addition to our holidays. Overall the trip was great, the food was decent but not spectacular, the pools amazing, the lobby and lobby bar fantastic, beach was nice to see and hear the waves. Overall this is an affordable, decent hotel. If you want a holiday with your kids, this may be the place for you. If you want to party at the swim up pool bar, you have that option too. Everyone talks about the beach chair challenge. It exists. Not for the beach - tons of options at all times. AT the pools 100%. At the swim up bar, if you didn't grab one by 7:00 you were out of luck completely. At the adults only pool, by 7:30. The butler is no help on this at all. You need to coordinate with the towel guy. The beds by the pool very difficult to get and you need to negotiate with the towel guy and basically pay him to get one for you. The butler was not really that useful - really only for dinner reservations, which I would encourage you to book day one. Do your research in advance and book immediately. To me the towel experience and the reservations experience is what takes this hotel down in the * category. Too complicated. Book a reservation, trust that we will return our towels, show up a restaurant and go for a drink when you have to wait 30 mins. They over think it and I get that reservations are important but there could be some accommodation for going with the flow a bit and for those who are willing to wait. One constructive comment would be is that there seems to be an overall lack of training and/or leadership with the staff. What do I mean? Well it is not instinctive to solve problems, to provide stellar service. It did happen on occasion but you can tell there is a lack of training and organizational culture at the hotel. To me this is a leadership/management role and is where other hotels like Excellence stand out among the rest. This can be changed, it doesn't cost money but it has to be a priority of the leadership and it doesn't seem to be. Would I recommend? Yes but go in with some managed expectations and know what is important to you before you go.

El Beso Adults Only at Ocean El Faro: 5 Plus except for the beach

This resort was amazing. The food the service was excellent. We enjoyed the Brazilian restaurant the most. The only negative would be the beach. Not a typical Dominican beach. A lot of rocky areas . There is a small cove next to the resort that was calm and sandy. It is a vacant property that most people used but you were not allowed to bring your chairs. Other than the beach this resort deserves the 5 star rating. Thanks to our agent Kevin Dupuis for helping us set this up

Ocean El Faro: Very large resort !

Grounds were very well maintained, room was nice, drinks were good, food average. Loved the lazy river. Was very surprised how busy the resort was and how many kids, the “quiet” preferred pool was full of kids playing, throwing balls etc could not relax in pool. Beach area was nice view but beach not walkable or able to swim in ocean. Service was slow. Having privilege was well worth having a butler to take care of dinner bookings and any other issues you may have had, also privilege restaur [... read more]ant at beach was much better service and great view of beach.

Ocean Riviera Paradise: Kid friendly!

We had a wonderful time at this resort, very kid friendly and fun. We would have loved to have seen the restaurant at the beach be buffet style, the wait was sometimes so long, but the walk to the buffet was too far to do multiple times a day with young kids. Having the train run more frequently during lunch time would have also helped this issue. Overall though, it was a well maintained and beautiful resort, with lots to do.