Bahia Principe Escape Bouganville: Amazing Luxury Bahia Principe Bouganville Hotel
The hotel ground and public areas are well kept. The pool, as well as the beach area are beautifully maintained by workers constantly cleaning the swimming pool ground; and, they are there raking the debris off the beach sand every morning.
Our room is very nice, just as it is shown in the ad. No problem with the maid making their daily round of cleaning and stocking up the fridge.
The buffet food quantity are ample, with good variety to please.
This hotel is a real gem.
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Private -
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Bahia Principe Escape Bouganville: Great Resort worth every penny!
Beautiful resort. Grounds well manicured and gorgeous. Hardworkng staff, excellent bartender in Santos at pool bar. Service was wonderful. Beautiful rooms, lots In mini bar. Enjoyed room service! Wouldn't change a thing!
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Private -
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Catalonia Bayahibe: Went with great expectations very disappointed
On arrival at this hotel the person at reception was only interested in updating our room from a Comfort one to Privileged only to find out over the phone there was none available. As it was not check in time we were told to go and have lunch. When we returned we were told to wait.........finally I went again to the desk, was handed an envelope with the room number. It was at the end of the corridor next to the lane way where all the delivery trucks
went by. We had to return to the desk for [... read more]our Towel cards, as we were told they would be in the room. No hot water. On Tuesday we met the Sunwing rep to complain about the water, nothing done. Wednesday we complained again and were told that at PEAK hours the hot water was limited I made sure that they would understand we did not take showers during this time. and kept testing the water temperature at different times to be sure. Ice Cold. The A/C did not work well either and kept going on and off all night, everytime it went on there was a loud noise and one could not go back to sleep. However we enjoyed the meals here and the beach no complaints.
Finally on Thursday they decided they would move us to the Catalonia Royal in Punta Cana. We arrived there on Friday , the bathroom sink in our Room was unable to drain so the cleaning lady called the Service man, 3 calls later he arrived and my husband was able to assist him with the problem
The Sea View restaurant was close to our room and went for dinner, please do not eat the Steak there, it was so tough and hard that we could not eat it. The next day we went for lunch and tried the Hamburger, well this was just as bad as the Steak dinner, one more try at night for dinner so we had the Salmon instead, which was very good. WE decided to try the Buffet at the Catalonia Bavaro and continued to have our meals there until our vacation was over. We enjoyed all of our meals there, no problems and very polite servers.
It would have been nice if the Sea View changed its menu, but it was always the same. However, on the BBQ night it was quite different and good but when I requested a glass of water, the waitress came with the plastic bottle of water and dropped it on the table.......no cup even a paper one would have been fine. I was very surprised as this was supposed to be the top of the line for your Hotels. It was difficult for anyone to understand us speaking English as we do not speak Spanish, French, German guess we picked the wrong place to visit.
The grounds of both hotels were beautiful even after a hurricane and management did a fine job keeping the place clean.
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Adam Forbeck -
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Dreams Dominicus La Romana: Dreams Dominicus La Romana
Had an excellent time visiting dreams dominicus. Grounds were well kept. Friendly staff and great food. Rarely ate at the buffet. However room service and the restaurants were fantastic. Beach was gorgeous and the room was very clean! Housekeeping staff was in daily to do a full cleaning of the room. We purchased the upgraded room to the master suite swim up tropical view. Although the “tropical view†portion was highly misleading. As we were staring at the main pool area and coffee shop. Se[... read more]veral palm trees to each side is hardly a “tropical viewâ€. I believe “courtyard view†would be a more accurate description for this rooms view. Still happy with the room but it was disappointing from what was expected or explained about the suite itself. I am not sure that I would have been as satisfied without the upgraded room as we used a courtesy room prior to departing and the features to the room were very dismal. A painful shower head in the general rooms was awful. The pressure was so strong we had to turn the water barely on and it was still painful. Would only recommend this resort, if you are seeking a suite. The bathroom in our suite had 2 rain shower heads and it was spacious and elegant. I would recommend editing the explanation of the view on this room as it is very misleading to consumers. However, I would recommend this to friends or family but warn them about the regular rooms as the upgrade is well worth the price. Included with the upgraded suite was the preferred club. I would highly recommend anyone to upgrade to the preferred club as the liquor selection is magnificent for Dominican and the private beach area is breath taking. Overall I would rate this vacation a 5/5 in relation to the resort. Although I was happy with the end result the description of the room may cause Trip Central or Dreams Dominicus some flack in the future for misleading/false advertising.
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Jonjon -
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Sunscape Dominicus La Romana: "You might want to check other restorts"
Hola, after been bounced twice from Cuba due to the hurricanes, we decided to try Dominican Republic, it was a quick discussion made, but went without doing are homework. The price was reasonable. Flew out Air Transat, love flying with them,
Got to the resort about 45 minutes later, at 12 noon, but could not check in until 3pm (they really should change there policy regarding check in and outs). Room ok, 3rd floor, the grounds were well kept, the food was ok, better than one country I could n[... read more]ame, (not).
I found that the staff are not as friendly, grounds keepers the same,the beach area, I guess due to the hurricanes had a bad odour, when eating at night a lot of bugs, not the best beaches I have been to. There was very little entertainment for all, learn to dance lessons, ball bouncing, trivia game, at night again very little, sit around one of the bars and listen to music, not they best place for families and children, there was excursions you could take, really think on that, yes went on the Sonia island tour, sorry not worth the price, waste of time. also if you happen to decide to go I would check with your Rep. the price might be different than the staff that roams the area. I know its there job and that's how they make there money too live.
The resort looked good, but no I will not go back. One other thing to mention is the money exchange at the resort wow be careful, Canadian dollar they take half, check with your own banks first.
I'm sorry to be negative on this resort, but for what you pay for, you should expect more. Oh last thing they lost some of are .luggage, from being put on the bus which I watched very carefully, and when we got off the bus someone has stolen it, we never found it we got the rep involved with other personal no luck, we check outside to see if it was discard in the ravine area no such luck.
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Private -
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Sunscape Dominicus La Romana: I'd come back!
We upgraded to VIP which was a great idea because the resort was crazy busy, especially when it came to the beach!!! So I was really glad we have a private beach. The resort was crazy clean considering the amount of people that were there. I'm not going to go through every category because everything was really good and there's nothing in my opinion that I'd change or suggest that they could change! I'd 100% go back or use the same Resort in other locations!
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Private -
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Bahia Principe Explore La Romana: Beautiful Resort..
Overall the resort was great. We paid 20.00 a night extra to stay on the Adult side..well worth the upgrade. The only complaint was the resturant bookings were very late..I booked all of them as soon as I got there. There was not much entertainment in the lobby bar. Thank god the guys from Halifax were there entertaining part of the week. All in all we were pleased with our stay. Oh the other thing was I tried t get info for the golf before I left.. that I did not get.
Thanks Gina
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Private -
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Bahia Principe Escape Bouganville: Good resort
Very nice resort.
Food at the buffet was very good, and the same for the main Don Pablo restaurant. However the Food at the Asian restaurant was awful.
The beach does not have the fine white sands, and even the ocean is not clear.
Friendly staff.
Over all a good experience.
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Private -
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Bahia Principe Escape Bouganville: Beautiful resort - fairly new. Well maintained. Lots of flowering plants but only a few in variety. A few mango plants. Overall clean and good ambiance.
About 3 year old resort. Well manicured and well maintained hotel grounds. Beautiful swimming pools and good access to the beach. Man-made beach - basically corals covered with imported sand. Not clear water and there was about 30 cm (1 ft) drop in beach level (underwater) about two meters from the shore line - caught many people by surprise. Beach walk was limited to about 1 to 2 km on either side. Lots of private / resort development ongoing along the beach front. We walked every day and excep[... read more]t for a few places, where the sand covering was shallow, the overall ambiance was good. Missed the blue / green water of Punta Cana.
Good buffet restaurants, good service and good food. Most service staff spoke decent English. Room staff - less so. Front staff - a little less attentive.
Speciality restaurants were OK - nothing outstanding. Stick to sea food. Keep away from the Sushi and Japanese cuisine (in the Asian restaurant). There were no lobsters, few scallops. Mostly shrimps and clams.
Took a day trip to Santa Domingo - Older guide (kept on calling us his family - every few minutes). Well versed but had problem with his English - perhaps French was better. Not worth the 75 US$ cost.
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Vikesworldorder -
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Bahia Principe Escape Bouganville: Great resort, poor Trip Central support
The accommodations were great, the staff was friendly and the scenery was beautiful. Our only issue was with Trip Central and their customer service when we had airline problems. Resort was great, but wouldn't use Trip Central again
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Scott -
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Weare Cadaques Bayahibe: Potential to be a 5-Star
We've been to a number of resorts, and this one has the most potential to be a 5-star getaway. The relaxed nature of this resort is mainly due to its small size, and for that you almost feel like you are a VIP for the whole duration of your stay. I'll break down a few important things to note:
Arrival: They wouldn’t let you check in until 3:00pm on the dot, so if you arrive early expect to wait around before you can get comfy in your room. Fortunately you can get something to eat at the buf[... read more]fet while you wait and take a stroll around the grounds to get familiar with the place.
Location: This is on a very nice strip of beach - to the left you can walk endlessly as there are no resorts that way (you can find yourself a good private beach spot). To the right you have an easy walk past other resorts, and there are some small shops on the beach where they try to hassle you to buy their paintings/nick knacks. If you’re flying into Santo Domingo, it’ll be about an hour and a half bus ride to the resort as you have to stop at a few resorts along the way (Cadaques is the last stop). This makes for a super long day of travel, so be prepared for that.
Rooms: Their “king sized†beds don’t meet Canadian measurements and would equate to a Queen size – a little disappointing when you first arrive if you’re expecting a giant bed. The rooms are small, but it’s really all you need – bed, mini fridge, washroom, desk, safe, closet. There’s not a lot of closet space or drawers (not really a dresser!!), so you’ll have to get creative with your space if you have a lot of clothing. The shower was okay, and there was no bathtub in the regular suites. One complaint would be that the throw pillows smelled funny, like they hadn’t been washed or changed ever. We also had little worm like bugs on the bed, toilet paper roll, and curtains (about 8 of them).. not sure how they got into the room but it’s a Southern vacation and you should expect such things. We let front reception know about this, and they had the sheets changed immediately. A few worms came back, but nothing too much to worry about. The maids are super friendly and will stock you up nicely if you ask.
Food: This is where there is a lot of room for potential. There are two main areas for you to get food: the buffet by the beach, and the a la carte restaurant in the lobby. I’ll break both of these down…
Buffet – There’s a small variety of food each day, generally with one good meat, some pasta salad, and breads. I could only find vegetables one day which was a huge disappointment if you’re trying to eat a somewhat ‘balanced’ meal. The HUGE problem with the food is that there are NO heating lamps or any methods to keep the food warm once they put it out. It gets cold extremely quick, so you need to be there right when the food is made or else it ends up tasting bland. The variety was the biggest disappointment, but no one in our party got sick from the food so that was a big plus.
Restaurant – hidden atop the lobby is a small restaurant with about 10 tables that can accommodate groups ranging in size from 2 to 12 people. You book your reservation on the morning of (we never had any issue finding a time). They rotate through 3 menus – Mexican, Italian and “Gourmetâ€. They never seem to know which menu it will be each day, but we figured out that they simply rotate these three options. The Mexican and Italian were actually both really tasty, but the gourmet was a little disappointing since it was basically all seafood (we’re not seafood eaters). They do have a small steak for the gourmet menu, which was decent. Each night we had the same two waiters, Jose and Frank – these guys are AWESOME and have a lot of fun with the guests. They certainly made the restaurant experience more enjoyable.
Comparing the two, I’d say to eat at the restaurant more often than not. There’s also a small sushi restaurant that doesn’t get much traffic – our friends went there one night and said it was excellent.
Swimming: They have two pools – one large infinity pool that sits in the middle of the resort that has a pool bar, and another small pool right beside the buffet/beach which no one ever enters because the location is so awkward (no one wants to swim right where people are eating..). The pool bar doesn’t receive much traffic, so you’ll get VIP service if you spend some time here. The infinity pool is very clean and great to relax in. I would suggest bringing a floaty device (tube, bed, etc) so you can relax and basically have the whole pool to yourselves!
The beach is very nice (as stated above), and there is a great dock to walk out on that has lounge chairs/shady area for you to relax on before jumping into the water. The water below the dock is only about 3 feet, so it’s shallow for anyone to swim in. There is also a man-made ‘coral reef’ to the left of the dock. If you bring some bread out by this area, you will be swarmed with stripy and needlenosed fish – a really neat experience!
Staff and Service: 3/4 of the staff were super helpful, friendly, and genuinely good people who want you to have an amazing vacation. They will take the time to figure out what exactly you are asking for, and be there if you need any assistance. The other 1/4 seems to not care about you, with slow service (waited on a coffee for 25 minutes!), or will try to hit on the girls in your party and stalk them outside of the washroom (super creepy). They don’t serve premium drinks, but you can make do with what they make for you. Most of the bartenders understand what you are asking, while some will just make you a drink that you didn’t quite ask for.
Overall: If you’re looking for a relaxing getaway, this resort is great. Cadeques only recently became an all-inclusive resort, so they are still working out the kinks on how to operate like one. One they fix a few bugs, it’ll easily become a 5-star resort.
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Ksteele -
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Bahia Principe Escape Bouganville: Great vacation
The resort was well laid out and easy to get from place to place. Two pools offer you a quiet day or a more entertaining day both with swim up bars. Overall we enjoyed this resort. Food was great. Rooms were nice, clean and spacious. Staff were great. Special shout out to Annabel and Luis. If there was a suggestion to be made it would be the service in the lounge/bars. The servers need to be more attentive, this is were there is room for improvement. I would recommend this resort.
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Private -
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Bahia Principe Escape Bouganville: Good vacation
Just got back April 23rd and had a very nice time. The resort was very clean and the people were excellent. Too bad for the weather having rain every day but still could be out around the pools. The only thing we did struggle with was the food. Could have been better. Fasuco the young lad on the resort was so kind to us and couldn't help us enough. Our flight on Transat as usual was excellent. All in all great vacation.
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Franzel -
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Bahia Principe Escape Bouganville: 7 Day Stay in Luxury Bahia Principe
This report is only for the Adult Luxury Principe Section
We have been a group of 12 plus 4 friends we got there on Sunday April.16.17 at 1pm, first impression very nice, Rooms are clean and nice, service very good, Pool time take a Book read and relax first day very good, Monday.17 good no water in the morning for a short time, power failure on and off but the day was ok, Tuesday.18 again no water for short time, but power of, on, of. Pool time Generator running from the morning till late aft[... read more]ernoon, Luxury Adult Principe if you was going to talk to someone you head to raise you Voice in order to hear (not acceptable you cannot relax or read) if we all would like noise, entertainment we could head booked to the no Adult section. Wednesday.18 same thin also Thursday.19 same thin even so I went to Management of the Resort and Air Transat we will talk to the top in Line Management, oh we will come back to you, give us your them Name room nr we come back to you (still Waiting) If you need to Run the Generator, close the Pool area for the time running or build a noise reduction Wall or open up Door to the back it may help to reduce the Noise. Tell the People a Generator is close by it may inter fair with your relaxation for you stay.
I am Business if someone would Complain about losing 3 days of relaxation Construction or Generator Noise, I would not say we come back to you I would be back and let them know or try to comfort them not taken the 20.000 plus Dollars for the Group to get there it so post to be Adult Luxury Bahia Principe.
All in our Group was saying the Beach Kids area are very good also the rest of the resource. Working Personal very friendly, helpful what the Management has to Learn from workers.
Adult area back pool I would not spent Money to get back there unless the changed it, but I doubt it, to Complain like I did they don’t care as long you spent the Money to get there.
Franz
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Private -
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Sunscape Dominicus La Romana: Good value but!
A little far from Santo Domingo but la Romana was 20 mi . Rooms ok nice bedding and cleaning staff were excellent. Free WiFi poor unless by pool at night. Don't waste money on Saona excursion unless you like 2000 people on a beach... Frank on the beach excursions is great orange hat . .Bartenders not friendly . ..rarely. Liquor quality poor..no coconut rum or rum cream. Pool and spa Jacuzzis dirty. Entertainment in lobby each night was great with a rock band on our last night. Shows exc[... read more]ellent. Not many English speaking staff or vacationers so not great for us.
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Private -
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Bahia Principe Escape Bouganville: Wouldn't go back!!!!!!!!!!!!!!!!!
The grounds were beautiful the staff were friendly but the food was not hot , the generator was running all the time in the quiet pool we were not able to get into the ala cartes and at the quiet pool the drinks were not good compared to the other pool. The rooms were really nice but friends in our group and no hot water for showers for 3 days some of them had a fridge that didnt work I would never go back I have been to a 3-4 star that was so much better than this 5 star. I also got really sic[... read more]k for 2 days that has never happened to me before in all the times I have travelled
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Doc 9 fingers -
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Bahia Principe Escape Bouganville: Very nice resort
Great resort, clean rooms and lobbies. Buffet food could have different selections daily and could be hotter, good overall tastes. Al a cart restaurants had good to amazing food. Gourmet restaurant had amazing steak, cooked to melt in your mouth perfection. Wifi was off and on. Power went out 2 to 3 times per day. Quiet pool had noisey nearby deisel engine running daily.
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Private -
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Bahia Principe Escape Bouganville: Good - 4 star
This is our fourth visit to a Bahia Principe Don Pablo resort in the last year. The Resort is what you would expect from Bahia Principe Don Pablo.
We stayed April 15-22 and stayed in building 53.
A few positives:
- meals at the Brazilian and Don Pablo a la carte restaurants were amazing - rib eye and tenderloin (Brazilian) and duck (Don Pablo) were some of the best we've had anywhere
- it is nice they have three pool areas - the quiet pool, the party pool and Jacuzzi pool right beside th[... read more]e beach
- the grounds and rooms are really well maintained and clean
- lots of lounges at the beach and pools and lots of shade protection
A few negatives:
- checkin was 1.5 hours late and they didn't seem to have the staff to handle room turnovers to make the 3 PM checkin time
- Some staff are excellent but others are almost non communicative
- they do run out of certain brands or liquors as well as mixes e.g. we could get cosmopolitans day 1 and 2 and then they ran out of cranberry juice and never had it re-stocked for the balance of our trip
- Internet, although free, is 'iffy'. Download speed is only .7 Mbps and up is 25 Mbps
- I would not recommend the seafood a la carte restaurant. The seafood is better at the buffet
- Booking a la cartes was difficult when we visited. I'd recommend jumping on the wifi when you arrive and book the restaurants using the Bahia app
- Power outages happen many times daily and only for about 60 seconds each time. The diesel generator is located near the quiet pool and ran for two pf the three days of our visit - it is loud and the fumes are unpleasant
- public washroom toilets are sometimes plugged but that is because guests try to flush tissue rather and put it in the garage
- the beach and ocean are fine but not the what you'd find in Punta Cana - just a heads up if you're a beach lover
Overall, another positive Don Pablo experience with a few hiccups. I would return.
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Robin -
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Sunscape Dominicus La Romana: Wonderful Resort!!!
This resort is absolutely beautiful......water features around resort....accommodate many wildlife features .....peacock....chickens....fish...turtles...ducks and other various birds....all friendly and love to be hand fed...nice walkways....beautiful landscaping.
Pool is large with swim up bar....entertainment all day long!!!
Buffet offers great selection....staff amazing!!!
All a carte restaurant's offer excellent variety.
Great evening shows...cirque de solei was Vegas quality!!
[... read more]Recommend the. Go cart and dune buggy excursions....great tour....lots of fun...excellent machines!!!
Would definitely go back!!!
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Private -
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Dreams Dominicus La Romana: Dreams Dominicus La Romana
Overall good resort. On the smaller size than most, but enjoyed that as its only a few minutes of walking from lobby to beach.
Nice size rooms, needs some maintenance which the resort is taking care of.
Beach & Pools were great. Food was ok, nothing special.
I would return to this resort in the future.