Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(786 Reviews)

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Deb q  - 

Verified Purchaser

Grand Park Royal Cozumel: Very relaxing

This my second time here and would go a third and fourth,. The rooms, service,location, pools, were amazing. The food was mostly very good maybe more alacarts would be nice and more beach chairs. My only complaint would be the walking paths are rough and rocky not the greatest for walling.

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Sandra1014  - 

Verified Purchaser

Allegro Cozumel: One week in paradise

We had an amazing time at the Allegro! The hotel was beautifully laid out, and the grounds were perfectly maintained. The staff was friendly, helpful, and we were always greeted with a smile. The beach was gorgeous. Our son had a blast at the kids pool. Beautiful family oriented resort. The food was delicious, with plenty of selection. BBQ everyday by the pool. We enjoyed our stay and hope to return!

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Private  - 

Verified Purchaser

El Cozumeleno Beach: El Cozumeleno rocks!

We had been here 4 years ago and decided to return for a week - we love Cozumel and the fact that this resort is so close to town made it a good option. It is only 10 minutes away from the airport as well - the beach is amazing, with fish swimming around you all the time, great for snorkelling. The service was great, drinks served on the beach, buffet food was always a good variety, and if you didn't like that, could order from the menu, they also offer room service for meals. There is a nice di [... read more]

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Diannev  - 

Verified Purchaser

Grand Park Royal Cozumel: Great resort in the middle of all the action!

This resort is a great escape for couples and families. The selection of food and quality was very good. We especially enjoyed the selection on the buffet that changed on a daily basis they had theme nights each night that consisted of TexMex Italian Caribbean Mexican and international dishes. The rooms for a very spacious and exceptionally clean we received great service when dealing with the front desk they were very courteous and very helpful. We really like the location for this resort [... read more]

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Julz0911  - 

Verified Purchaser

Occidental Cozumel: Well kept resort

The grounds of the reset are very well bushed in. Rooms looked like they had recently been renovated. It is a Smaller resort..depending what you are looking for and mostly older residents. The food was amazing but seemed to have to wait in line for 10 min some days just to get a table, espesually for lunch. The beach was not cleaned on a daily basic but still seemed to be okay.

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Xavier  - 

Verified Purchaser

Grand Park Royal Cozumel: Great experience !!

Hotel was very clean, friendly staff, food was very good, activities all day if you wanted, or relax by the 3 pools. Snorkling was included, amazing experience. If you leave the hotel grounds, be very careful of dishonest people. Almost got taken for by local gas station, filling rental jeep.

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Private  - 

Verified Purchaser

Occidental Cozumel: Beautiful location

Service was excellent, very friendly staff. Beach was very crowded due to a small beach area for chaise lounges. Difficulty getting chaise lounges in the pool area. The food was plentiful, although much of the same menu every day. Warning to avoid salesmen trying to sell upgrades re: taxi service from the airport.very clean rooms, good linens provided.

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Private  - 

Verified Purchaser

Allegro Cozumel: Allegro Cozumel

This is a very nice Hotel. The food and drinks were good. lots of pool and beach chairs for everyone. Entertainments during the day around the pool was good but could use more entertainments during the evenings. they have a nice pool for children. We really enjoyed our week.

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Private  - 

Verified Purchaser

Allegro Cozumel: Lovely resort!

What a beautiful resort, the grounds, beach, pools, rooms, food, and especially the people. It is not a large resort so getting around was easy and you didn't feel over crowded. It looked like a great place for family vacations even though we didn't have children with us. Great kids pool area. The other pool areas were very nice. Everything very clean and landscaping beautiful. The sunsets were gorgeous every night. The food was also very good, pretty good selection to choose from. The a la cart [... read more]

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Private  - 

Verified Purchaser

Occidental Cozumel: The hotel was beautiful and amazing

The hotel was beautiful and amazing in the staff at the concierge area were wonderful probably the best service ever including the service at the beach was great as well would highly recommend going to being the beach is beautiful

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Greg  - 

Verified Purchaser

Grand Park Royal Cozumel: different service

WAS nice a lot of walking with a bad back. Service was good the only catch was we had a 12 year old she was only allowed in one resterent. because she was a kid.MY wife got her necklace taken and bracelet taken from room

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Private  - 

Verified Purchaser

Grand Park Royal Cozumel: Great Resort

This was a great resort. The service was fantastic. Everyone was so friendly and helpful. The food was flavourful and delicious. The infinity pools were beautiful. The beach itself was small but the snorkelling was great. The beach fills up quickly due to it's small size and there are often cruise ship passengers that can pay to use the resort when the ship is docked for the day. There is not too much nightlife on the resort but the entertainment staff try hard and do provide some fun great show [... read more]

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Nick  - 

Verified Purchaser

El Cozumeleno Beach: Over all great spot

Overall rooms and lobby area need updated Art work. Rooms need updated top blanket. Lobby internet is weak. Lobby could use better lighting or raised ceiling if possible. Clean pools and grounds

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TTELLIS  - 

Verified Purchaser

Occidental Cozumel: Great Holiday!!

We thought the place was wonderful, people were so friendly and helpful and always had a smile on their faces, they worked so very hard and everything was so clean. Would recommend more help in the bar areas or even a waitress/waiter to come around taking orders in the evenings to relieve the line up at the bar and maybe more of a selection of food in the evenings, I never went hungry, but there was two evenings where I only had bread and deserts for dinner, the food was always good, though the [... read more]

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Private  - 

Verified Purchaser

Allegro Cozumel: Fun resort

Hotel was very very nice and beach is just great. Breakfast was great lunch was too dinners were hit or miss. Ala carts were great. beach was great clear water and service was very good. Music was playing all time happy place

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Private  - 

Verified Purchaser

Iberostar Waves Cozumel: Ok resort

This resort's food was great but rooms need to be redone. Very smelly with dampness. Pool was great. Staff excellent. We paid for superior but don't feel price reflected that. The wild life that was on the resort was excellent.

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FriendlyCanadians  - 

Verified Purchaser

Allegro Cozumel: Definitely Recommend!

My boyfriend and I visited from January 20th to the 27th and we had an amazing experience! We arrived late (11pm) and there was no problems getting checked in and getting situated in our room. The entire week, service was great and staff was always friendly and willing to answer any questions. The resort is very kid-friendly (we don't have kids), but we didn't find it to be overwhelming or annoying. If you're not a kid-friendly person though their partner resort Occidental is just down the beach [... read more]

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Private  - 

Verified Purchaser

Occidental Cozumel: Exactly what we were looking For

Very nice smaller sized hotel, looks like they cater more to adults, but can accommodate families. It was marvellous to laze by adults pool, see the bar across the pool from you, then you see your three storey group of rooms just beyond that... Food selection was very good, drinks were cold. Oscar was wonderful finding excursions for exactly what we were looking for. Got trapped into a time-share one hour talk that lasted three hours on our first morning there... Tell us sir what do you think of [... read more]

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TEDDY BEAR  - 

Verified Purchaser

Allegro Cozumel: LOVED IT

LOVED THE WHOLE HOTEL , ROOMS , FOOD , POOLS, BEACH. THE BEDS WERE COMFORTABLE MEMORY FOAM MATTRESSES. HAD A GREAT TIME THERE. MY FRIENDS GOT MARRIED ON THE TRIP AND THE STAFF BENT OVER BACKWARDS FOR THEM. EVERYTHING THE STAFF SAID THEY WOULD DO, THEY DID AND MORE. THE SUNSETS WHERE GREAT. THE RESORT IS NOT HUGE SO IT IS EASY TO WALK AROUND TO THE POOLS , BEACH.

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Private  - 

Verified Purchaser

Allegro Cozumel: Another Great Vacation at the Allegro

We have been to the Allegro before and we're excited to go back again. The recent renovations were lovely and gave the resort a much needed freshening up. The food has also improved and the buffet and a la cartes are all excellent. What makes this resort is the staff. They are friendly, attentive and work very hard to ensure you have an enjoyable stay. The rooms are beautiful and the new beds very comfortable. Love the new bathrooms. This is a very family friendly resort. My only critique wo [... read more]

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