The resort was in great shape, clean and small enough to enjoy, and the food in the restaurants are good. Waiter service on the beach was good but enough bars that you rarely waited for a drink. Beach was clean a great for snorkeling or just a nice walk. Shops across the street for the resort if you wanted to do a bit of shopping there or a 5 minute ride into town for a nice outing.
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Private -
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Las Brisas Huatulco: The feeling of classic Mexico
We had a relaxing stay. The beaches are beautiful and well maintained. The staff are genuine and always helpful. The rooms are built into a hillside giving you a beautiful view, but this requires a lot of walking. If you don't want to walk there is always a cart and driver available. The rooms have white linens and are clean.
The walkways do not appear as posh as some foreign owned resorts. They have some older concrete and if you are looking for the fanciest place you've been, this resort ma[... read more]y not be for you. The only other negative I can think of is that when we snorkelled the water was murky, however we were told by other guests that this condition didn't exist the previous week.
Off resort, the Huatulco towns felt genuine and safe. The merchants are not pushy, giving an overall pleasant experience. The Huatulco landscape is not completely green during the dry season and some trees actually lose their leaves like northern trees do.
If you get this vacation for a reasonable price, you should be able to enjoy a relaxing classic Mexican experience. Tripcentral.ca was very helpful as they customized our package for us.
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Park Royal Beach Huatulco: all round exllent hotel for the price!
we travelled with four adults all of us were over all very impressed how well hotel was run. We felt safe comfortable and lots of things to do in the area around the hotel. The shuttle that takes you from your room to lobby or beach works well.
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Davekaren2000 -
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Park Royal Beach Huatulco: Great resort
Very clean and well maintained resort with perfect weather if you like it hot. 32-33 degrees Celsius every day we were there in January. Staff were very accommodating and polite during our stay. Very enjoyable.
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La Isla Huatulco: not a resort
Good day
This hotel is simply a decent base for a visit to Huatulco not an resort ,we enjoyed what we tought to be a decent price and were suprised to find out many others went here the same period for way less .
Hotel is remote but within walking distance of most bays and taxi's are to be found everywhere at a minimum of cost.
Room was Spartan but clean , King bed was good , shower good , clean towels daily .
breakfast was decent , lunch at beach club good , dinner at Hotel , well what can[... read more] i say about dinner lol , we should be angry about that particular segment but seven days of perfect weather made us forgive them the fact that there all inclusive dinner just did not do it for anyone and i mean all Canadians there went out for dinner , this you can do in town and the cost is minumum .
service at the hotel is a laugh, some try but a decent manager could have this improved no issue within days , i know i have been in the hospitality service for over 40 years and this is an easy fix.
again its a decent hotel not a resort.
free shuttle to beach club worked fine and tipping 150 pesos daily [about 10 bucks] got them serving us with a smile.
food there was good ocean great and thier pool did the trick ,in need of some upgrades they are as it is starting to look a bit run down .
again we had a fantastic week knowing we needed a base to explore the area from and that worked out great
all the best
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Wayne -
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Secrets Huatulco: What a trip
We could not have had a better time anywhere. The resort was everything that our agent (Carol) at trip central told us about. The food was excellent, our room was so comfortable, then view was exceptional, the staff at Secrets were extremely friendly and just great . I would recommend this resort to anyone that is considering travel to a sun destination. Huatulco Mexico is a wonderful getaway and so clean. Thank you Trip Central and our agent Carol for making this trip such a memorable one.
[... read more]
Wayne and Kimberley Glibbery
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Don 1961 -
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Las Brisas Huatulco: Do Not Fly Transat!!!!!
Hotel was okay, beautiful beaches, it is older at about 35 years old (formerly a Club Med). The big problem in the attitude of Transat Air. One of the group did not have their luggage sent from Regina. Multitude of excuses given (there was a lighter in the checked bag so it was a security threat, it was shipped to Toronto, it was shipped to Regina, it will be here tommorrow) at the end his bag stayed in Regina and Transat made no attempt to send it despite all the excuses. VERY poor customer [... read more]service, but I guess the airlines can get away with it.
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Secrets Huatulco: excellent as always
service was only slow one day at the beach . thinking a change over is staff .
all very good . room service excellent as usual , rooms nice and clean and resort spotless .
As a returning visitor to the resort and area . Lots to do if you want , lots of relax if you want . Only once did the lobby staff seem a little pushy to attend a preferred club meeting .
trying to get you to buy into a preferred club , not a time share or shared ownership but a club. wanted us to bring our DL credit car[... read more]d and passport. we did not attend
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Fojo -
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Secrets Huatulco: GREAT HOTEL IT'S JUST AMAZING
They make u feel very special and important and just like all the AM resort no bracelet no reservation for a la carte and no worry for the towel it's definitely the best way to travel and the view is wonderful. We are thinking on going back because it was a very pleasnt and relaxing vacation!!! Thanks to all the wonderful stafff
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Private -
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Secrets Huatulco: Great Vacation!
We were at this resort from Jan 10 thru 24 2017. We have been to 2 other Secret Resorts and were initially somewhat disappointed in this one.
What we really liked was the weather.....hot! Our room was totally adequate but not exceptional. It was clean and maid service was very good. The food was also very good but not excellent. The buffet food was not served hot, more like warm, so we always went to a sit down restaurant. The staff was friendly and courteous.
What we didn't like was th[... read more]at only one restaurant had a ocean view and was relatively quiet and relaxing. 4 of the 6 restaurants were grouped together in what felt like a crowded area with a buffet in the centre. they were noisy and busy and we felt like just quickly eating and getting out of there. AT the pool one had to get up early and claim a lounge in order to get anything close to a pool. Some of the lounges were most uncomfortable and I actually had a very sore hip and back for a good part of our 2 weeks.
We will not be going back to this Secrets.
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Kevin -
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Las Brisas Huatulco: amazing resort
the resort was beautiful with lush gardens and great ocean views. the food was very good and the specialty restaurants were excellent. the people on the resort and in the towns were very friendly. would go back in a new york minute. shuttles where very quick when you called.
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Dreams Huatulco: Amazing Resort
The hotel was very clean and the service was impeccable. Our rooms we're cleaned twice a day which we have never experienced. The spa was fabulous very relaxing and super clean. The grounds were kept almost perfect each day. The food was very good big buffet and you had restaurants to choose from too!
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Johnspo -
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Camino Real Zaashila: Great resort
The hotel is 25 years old the service is great but the hotel could use a good face lift, the food could be a little improved all though they try to make your stay as pleasant as possible but over all it's still an 8 out of 10 there is no doubt will return in a flash.
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Themac-austins -
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Las Brisas Huatulco: Great getaway
The hotel was fantastic. The staff were all very friendly and worked so hard. There was a conference while we were there and they completely transformed the theatre section - in one day! We weren't inconvenienced at all by it. As other reviews mention, the place is hilly. We walked 90% of the time, but the shuttle system is great too. What a beautiful location. I'd suggest you learn to catamaran - we did and then went out every day for a bit. What a great view of the bay and all the reso[... read more]rts and residences. Beaches and pools were great - and you can't beat the weather in Huatulco!
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OshawaJane -
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Secrets Huatulco: Secrets Huatulco well worth it!
We were very impressed with this resort. It is truly a 5 star experience. The resort itself, grounds, pool, restaurants and beach, all top notch.
The alacarte specialty restaurants especially personified a fine dining gourmet experience. The staff throughout the resort were all very friendly and committed to our every need! Special mention goes out to Feliciano at the Mexican restaurant, Alma and Enrique at Castaways were fantastic and the manager Roberto was front and centre with the gues[... read more]ts and staff making sure everything ran smoothly and we wanted for nothing. Salvador at the Barefoot Grill was so sweet and efficient, always a big smile. We spent a lot of time on the beach and the most amazing young service staff person was Mardeli, who remembered our name, our drinks and was the most happy and hard working person I have ever met. She even had our drinks ready for when we got out of the ocean and we had not even ordered them yet! Very impressive. And everyone hustled, the service around the pools and on the beach was awesome.
Francisco was a busy man at activities, including leading aqua-fitness classes and MCg the evening entertainment. He was very animated and passionate and professional and fun.
Here are a couple of tips that we learned along the way, which you may or may not have read in other reviews-
-Bottles of water are often not available around the pool or on the beach until late morning so bring a bottle from your room first thing. Later you can request a bottle of water and cup of ice from the beach wait staff.
-You do not need water shoes to swim in the ocean here, beautiful sandy bottom, no rocks whatsoever, clear clean and warm water! However the sand on the beach gets very hot around 11-3:30pm, you should bring something to wear on your feet when walking on the beach to protect your feet.
-great swimming, a little rough sometimes, but we went in even when it was red flagged, but we were careful. If you walk around the cove to the left, there is a more sheltered area with calmer water if you prefer.
-there is coffee 'to go' set up at the Barefoot Grill around 6 - 6:30 am and outside the buffet. But don't forget Coco Cafe, just off the lobby, open 24/7 - all kinds of coffee, tea and bakery type snacks.
-speaking of coffee - although not in any menu in any restaurant, if you want espresso or cappuccino just ask for it, even in the buffet. The Mexican restaurant did a wonderfully impressive display of making Spanish coffee at our table, pouring firey liquid and all - again not on the menu, just ask.
-unlimited use of beach towels, which were plentiful and you don't have to do any silly signing them in and out.
-alacarte restaurants do not require reservations and you may visit them as often as you like during your stay. We usually went for dinner around 7:30-8:00pm and always immediately had a table.
-tipping is common here, and should be done - staff make minimal wages and rely on tips. There is an ABM machine just off the lobby and the front desk can exchange large bills for smaller denominations of pesos for tipping. Pesos and $1 US bills were most commonly used for tipping. They can also exchange Canadian or US for pesos at the front desk, just bring your passport.
-we used room service for breakfast twice. Food came within 20 or 30 minutes. Big thermos of hot coffee, easily 3 cups for both of us. You don't have to stay strictly to the menu either. One day all we wanted was coffee and two toasted bagels with cream cheese - no problem.
- I liked that improvements were occurring in areas I had read in other reviews that were an issue - one evening, we saw a whole supply of new lounge chairs arrive for around one of the pools. About 7:30pm each evening for about 4 nights in a row, an area of the beach was cordoned off, work lights set up and a whole bank of new palapa structures were being installed for more shade options on the beach, worked a few hours each night, we never heard any disturbing noises - it was done by the time we left - nice.
- there is plenty of shade to be found around the pools and lots of chairs. Plenty of umbrellas - if you found the perfect spot but not enough shade? Just ask and an umbrella will likely be found and set up for you. I noticed that the swim-up room patios each had two lounge chairs and two chairs/little table. Also, there was an umbrella outside each patio for shade - plus wait service too!
-one fellow told me that he went fishing on one of the boats/guides you can hire for a fee and his catch was brought to the concierge who arranged for the Oceana restaurant to cook it for their dinner that night. They cooked it exactly how he asked them to and it was served at the appointed time that evening. Cool.
-we took a taxi to the airport when returning rather than take the Sunwing bus. We were able to stay an hour later which gave us time to have lunch. Taxi cost 300.00 pesos, which is about $15, not including tip. Also, we arrived at the airport 2 hrs and 10 minutes before the flight was scheduled to leave (instead of 3 hours and 10 minutes before the flight if we took Sunwing bus) so we missed the lineups to check our bags, too! Also, spending one hour less at the airport and longer at the resort was great.
The weather in Huatulco the week of January 10-17, 2017 was sunny and 31c every single day. Reliably warm weather, little chance of rain is a big reason to come here - we don't need to spend a day or two in our room because of rain or cold weather - our vacation is too precious to put up with that. Huatulco guarantees us northerners the weather we crave. A beautiful corner of the world, I hope to come back some day.
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Holiday Inn Huatulco: Great location
Perfect location!
Clean rooms, great service at the beach club ( go early to get an umbrella) friendly staff. Book excursions on site with your onsite SunWing representative. A nice selection of food options.
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Dalia -
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Secrets Huatulco: Excellent relaxing oasis
I love the location, food, service, the staff and the rooms. No complaints except I did not want to leave. The best part you don't have to reserve for dinner, the rooms got cleaned twice a day, modern beautiful rooms, great food and amazing service. We stayed for two weeks and we did not want to come back. Beautiful nature and seroundings
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Pittster -
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Dreams Huatulco: Breathtaking resort
The resort was beautiful. Staff was all very friendly. The beach had great sand. A lot of excursions available. Beautiful place for a wedding. Close to town. Great bar just across the street. The entertainment was great to watch.
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Karalei -
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Barcelo Huatulco: Lovely staff and beautiful resort
We felt our two week stay was amazing. The staff was exceptional in every department. Management was also over looking the departments to make sure top quality service was provided. The food was very good. The rooms great but a/c never went below 21.5c. The beach clean and ocean awesome. The adult pool was great when guests followed the rules about not letting kids play in area. The life guards tried there best to control it. More signs needed around pool stating No Kids. One should be placed at[... read more] shallow end off pool where you walk into pool. This would help as the one on island of brush is hard to see, obviously from certain angles. Ricardo the manager we saw the most was wonderful. The only other improvement would be to have specific smoking areas by the pool. For those of us with health issues it would be a great comfort to know that smoking is in specific areas so we could avoid them. Free internet at resort would be an added bonus as all restaurants across the street provide this service. For as much as we pay for this resort it should be included in our package. The weather was unbeatable. Every day was sunny and hot. We loved our two holiday and will be back. The restaurants across the street had amazing food and great service. A nice break from the resort.
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BentMike -
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Villablanca Huatulco: Hotel Villablanca great hotel
This hotel has all that you need for a comfortable stay in Huatulco. Breakfast is fabulous with lots of choices, grounds are kept very clean and the staff are wonderful and helpful. You are in a central location as well.