We were very pleased with everything st Canta Del Sol. Was everything perfect no, but food was great, a la Cartes. awesome pools great, sun was nice and warm, staff awesome, food places open at night, bar service on beach and by pool. There was entertainment nightly.
No complaints as some hotels closed at 6 no food no bar
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Nancy04 -
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Krystal Grand Puerto Vallarta: Great Resort
We stayed at The Krystal Vallarta Hacienda from Dec 3-10th 2023. It is one of the best resorts we have stayed . The rooms are spectacular , well maintained and totally updated. The staff is all really hard working and very friendly. The food was really good , with a great variety,from sushi to steak .The breakfast bar was amazing with omelettes, fruit, pastries, and a variety of breakfast and mexican foods. If I had to say a negative , but did not effect us is there is never enough chairs for th[... read more]e pool,but that could be just the group of people at that time. This resort is highly recommended.
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Private -
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Decameron La Marina: Just lovely
Really sweet staff, wonderful Mexican family oriented beach,,, lots of happy children , moms and dads. The food was fresh and tasty! Not noisy after 10:00 pm,,, the rooms were clean and comfy… the view breathtaking:)
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Private -
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Decameron Los Cocos Guayabitos Ramada: Great resort
I have been going here for 10 years I absolutely love this place the staff is amazing a lot have become friends…I know it’s an old resort but was always kept spotless these past few years it has really gone downhill …I wish they would address these issues as you have a great staff ….it makes it hard for them when upper management doesn’t seem to care .. the rooms in building 1 could use some upgrades the curtains didn’t even cover the window and had big holes in it ….the shower heads haven’t bee[... read more]n replaced in 30 years I’m sure. All small things to do but nobody’s bothered….even these few small things would make a difference
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Private -
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Friendly Fun Vallarta: Nice resort
We really like this resort. Food is good with excellent selection and quality. Rooms are spacious and clean. Beds are typically hard Mexican quality. Tennis court is in good shape with afternoon shade.
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Private -
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Riu Flamingos: Very nice resort
Hotel is very clean and beautiful. The service is excellent. Plenty of food and it is taste. We had nice room and ocean view. Entertainment and shows are great.
The only downside for people who wants to swim in the ocean is , sometime, appearance of crocodile in the area. We lost two days waiting permission from authorities to swim in the ocean.
Experienced cash and jewelry theft from my room. Only received mediocre lip service in regards to the "investigation".
Quite disappointing as the resort was clean and beautiful and the food was great. Hoped for a better outcome.
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Private -
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Grand Decameron Complex Bucerias Trademark: Average resort a little old
Grounds kept nice short of help though room kept nice wifi was terrible only get in two places not in your room.trying to book a reservation is almost impossible two couples went down but couldn’t book for more than two dumb
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Wayne -
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Fiesta Americana Riviera Nayarit: Disappointed
I don't normally write reviews because everyone has different expectations and experiences. I do read the reviews but try to weigh the good with the bad and hope for the best.
So here goes, our experience was very underwhelming. The pluses were, the pools, grounds, the beach and most of the staff. The biggest disappointment was the food. I have been to 8 other all inclusive resorts in Mexico and can say this was honestly the absolute worst for food. I know we can't expect the same quality as w[... read more]e would at home but really, this was bad! The resort is generally in need of a good spruce-up. Stupid little things like, the closest doors wouldn't stay closed and we had to put a shoe in front of them. We couldn't get hot water in the bathtub after 10:00 PM, it also leaked and ran under the bed. The sink taps barely ran enough flow to wash your hands. Chairs at the buffet were missing slats on their backs, tables had napkins under the legs to keep them level. Lights down by the pools had broken glass surrounds. Some of the loungers down by the beach were broken.
I think the staff for the most part does a good job with what they have to work with. But this is not a 4.5 or 4 star resort. I'm sure it was in it's day but now, no.
As far as the Trip Central experience goes that was good. The only mix-up we had was with the airport transfers. I wasn't looking for WestJet vacation transfers (thinking it was Trip Central). No big deal we got it figured out and had no real issues getting to and from the hotel.
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Private -
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Riu Flamingos: Very Lovely Stay
Overall, this was a great place to stay on vacation! The food was very good, and the staff was (overall) very friendly.
Our only negative experience with the staff was on our first full day on the resort, we had a bird poop on one of our towels and when we asked for a clean one, we got a flat out "no" from the girl working at the towel bar. We explained that a bird literally just pooped on it and she was adamant "one towel per day" and we could exchange it tomorrow. My husband explained it wa[... read more]sn't usable and after some eye-rolling and grumbling, she handed a new towel. I understand some people may overuse the towel exchange, but this felt legitimate for a towel exchange and the attitude dampened our moods.
Other than that, the staff was phenomenal. Jackie and Maya at the Italian restaurant were FANTASTIC and an absolute joy.
The only room complaint was that our shower water was lukewarm.
The resort is well-kept and very clean. The staff are very friendly, and the beach view is outstanding. Sunsets are well worth the wait. Also, the coffee at the sports bar was a lovely surprise.
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Private -
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Marival Emotions Resort and Suites Riviera Nayarit: Excellent stay (and some not so excellent points)
We travelled to Marival for my daughter's milestone birthday. It was the first time to this resort. My husband and I occupied one room in the resort section, my two adult sons shared a room in the resort section and my daughter, husband and granddaughter had a one bedroom suite in the club section. The resort is beautiful, the service for the most part is excellent. The food in the buffet restaurant is not the greatest, edible but very bland with the exception of the turkey night on Thanksgiving[... read more]. The breakfasts in La Pergola were very good, much better than the buffet.
When we arrived, the check-in experience was not good. The line was long and the staff had difficulty allocating our rooms. Then the front desk ran out of room key cards and after waiting for 90 minutes to check in, we had to wait another hour before they found key cards!! Just very strange that a resort should run out of key cards! Then when we got to our room, they had mixed up our room with our adult sons' room. After changing rooms twice, we finally ended up with a very nice room overlooking the family pool and a view of the ocean. The balcony was nice. Our room was lovely with a very comfortable bed. The bedroom and bathroom were very clean and looked after very well.
We spent most of our time at the family pool and my granddaughter enjoyed the slides and just having fun. It was great that the beach is so close and easier to find lounge chairs on the beach. Hotdogs or hamburgers for lunch were good at La Bamba, followed by an ice cream cone.
Pro's
1. The Mexico fiesta was amazing. The food was so-so (excepting for the delicious churros, yum!) , but the atmosphere, the setting, the view and the mariachi band was fantastic.
2. The Michael Jackson tribute show was absolutely fantastic. Very professional and the lighting was amazing. Very impressive
3. Nice music in the Club lobby - we even danced. It was fun.
4. Honestly, the staff were amazing in all the restaurants and bars. We enjoyed aquafit every day and the pool entertainment staff were fantastic.
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Cons:
1. The usual story of people claiming pool chairs by draping towels over them and then not using them for hours. I know this is a pet peeve of a lot of people but it was particularly bad at this resort. There should be something that can be done about this issue.
2. Not being able to book restaurants for the same night. We arrived the day before my daughter's special birthday and couldn't get a reservation for any of the specialty restaurants and ended up eating not particularly good pizza. Because my daughter and son in law had a suite, they had the services of an amazing concierge who managed to get us two dinner reservations and my son in law managed to book one dinner reservation, but other than that we were stuck eating dinner at the not so good buffet.
3. My daughter needed to do laundry and some of the machines weren't working and it took a while to get someone to help. It took so long to sort out the issue that she missed out on dinner with the family.
4. The Kids Club was lacking and my granddaughter is a very easy child to please.
All in all, we had a very enjoyable week at the Marival Emotions
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Private -
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Canto Del Sol: Cheap and cheerful resort....
The Canto Del Sol came highly recommended to us by some friends who had stayed there many times over the years prior to Covid, so we were really excited to go there.
First of all, the good...
The resort has a really authentic Mexican feel to it - the resort is old and could definitely use some updating but the rooms, pools and buildings are kept extremely clean. Our room was a standard room - nothing fancy - no fridge or even a coffee pot, but the room was comfortable and clean. Our one c[... read more]omplaint about the room was that the air conditioner was noisy (so noisy that we had to turn it off at night because we couldn't sleep), but we did not address this with the management at all, so that was on us.
We understood that the resort had a time share, but you wouldn't know it.
Wifi was free and worked well in our room and in the lobby area. Pool and buffet access was sketchy.
The buffet had a good variety of fresh, tasty food (although after 2 weeks we were getting a bit tired of it). Most of the dishes tended to be Mexican type food, but hey, we were in Mexico.
The specialty restaurants had excellent food. Unfortunately, they tended to be hard to book. You were given a coupon for every 2 days at the resort....unfortunately, quite often we were told that the restaurants were fully booked and it was impossible to get a reservation. We were unable to use all 7 of our reservation coupons due to them being "full". However, not once in the six times we ate at the various restaurants were any of them actually full.
All of the staff were marvelous - cleaning staff, servers, pool bartenders. No complaints at all. Special thanks to Fernando, Pedro and Alex. You made our vacation special.
Now for the not so good...
The beach is not a nice beach. Be very, very careful swimming there as there is a very strong undertow. Also swarming with people selling things, but not aggressively - security made sure of that.
The snack bar by the ocean that is open for lunch is AWFUL. Extremely sub-par food. They serve hamburgers, hot dogs, pizza, etc. Do not waste your time.
We like to tip the staff for all their hard work and while we bought pesos in Canada, we didn't get enough small bills for tipping. This is the first resort we have ever been in where the front desk did not want to break larger bills into smaller ones. It's not like we were asking for currency exchange, simply breaking $500 peso bills into smaller denominations. We were rudely told that they were not a bank.
Even though this is an all inclusive, only 2 bottles of water were provided. Eventually we discovered that there were water dispensers in the hallways where you could refill them, but we were not told this. We were told that if we wanted extra water, we would have to go across the street and buy it.
And last but not least, the weddings..... During our 2 week stay, there were 6 weddings. Four of them had music blaring until the wee hours of the morning that was louder than a jet aircraft. Our room was in the back of the building facing the tennis courts and it was loud and clear even while wearing ear plugs. For this reason alone, I could not recommend this resort to anyone, nor would I stay there again. This was a complete disregard to most of the guests in the resort. It was terrible.
Apparently, the ownership had changed hands in 2022 and this information leads me to believe that they have perhaps decided to market more closely with the local market than tourists from abroad. This is, of course, their option, but I know that in future, my vacation dollars will be spent elsewhere.
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Robber -
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Samba Vallarta: Family friendly
This was my 6th year staying at Samba. I love the resort & the staff. Everyone is so friendly & helpful when needed .
The pool & surrounding grounds are so well maintained. The check in/ check out goes very well.
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Private -
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Fiesta Americana Riviera Nayarit: Good time here
Lots of pools. Warmer for children cooler for swimming. Not enough shade at the beach, great beach for walking, lots of large waves in the ocean. Shows are fire, acrobatic, Mexican, kereoke, a singer, no area for shows - on stairs only. Too much line up for restaurant bookings. Could be made way more efficient posting menu. Omelets in breakfast take too long /eSy to change it -kitchen staff have to walk through many times. - improve that area easily. Friendly staff. Small resort -one path from [... read more]rooms past pools to ocean. No work out gym but they had some classes to join.
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J & M -
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Friendly Fun Vallarta: Beautiful resort with some disappointments.
Have been there 6 times, this last time was with new management.
Beds replaced many loungers which left many people without a place to lounge
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Need more of assortment of genres of music.
Activity board, we were there 14 days & never saw an activity board until the last 2 days.
Food was warm at best at La Palmar Buffet.
Lacking activities, during day and night entertainment.
Had to redo our Door key/ Pass key 6 times.
Mirror in bathroom only.
Bar fridge , we ha[... read more]d to call everyday to get it refilled.
Everyone had trouble with their TV . A smart notice would appear / disappear approx. every 2 minutes. Frustrating.
Many other guests had the same complaints.
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Private -
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Fiesta Americana Riviera Nayarit: Wonderful staff
The hotel itself is fairly small and share grounds with vacation condos. Despite that, we found the pools were adequate--2 out of 3 heated--and there were many lounge chairs with umbrellas around them. We are 'beach' folks and enjoy dipping in the pool but sitting the days away watching the ocean--unfortunately, the beach only has a few palapa umbrellas so to secure any shade, one must go out early and put your towels on a chair. Not ideal. (there is no bathroom very near the beach and the one [... read more]that was closest was closed for 2 days so we had to go to the lobby) We liked the food--always found something enjoyable, rooms were fairly large and clean, a little entertainment in the evenings, fairly quiet atmosphere--best of all, the staff were friendly and helpful at all times--shout out to young Samuel, who took my hand whenever he saw me and ran after my friend to say goodbye when we were leaving--
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Liddy -
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Grand Decameron Complex Bucerias Trademark: Been before; will go again.
We've been to this hotel a few times. Our room was exactly as we hoped; oceanfront 3rd floor. Breakfast good. Love the salsa. Dinners only so so. Used Block 5 adult pool perfect. Staff great. Overall seems a wee bit tired. Would I go back? Yes.
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Private -
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Riu Flamingos: Great Food!
The Riu Jalisco was great!
There was an excellent selection of food places and the buffet had pretty much everything - always fresh.
There was entertainment every night - sometimes excellent (Michael Jackson) sometimes just so-so.
There were 4 elevators and it seemed only one was ever working. But the stairway was bright and accessible.
I would not recommend the Puerto Vallarta city tour at all. It was more geared to selling things (shopping, jewelry and tequila), and only saw 2 sites worth [... read more]mentioning - the church and the malecon. One could just take a bus and go to both places from one stop.
There were plenty of chairs at the beach & around the pools. I would definitely return!
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ScoToso -
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Decameron La Marina: Not for everyone but… Jen for older people
This is a Mexican vacationing resort so their are lots of nice Mexico. Service was amazing, struggled with employees speaking English and the rooms were nice. Looking for a party area please don’t come here, looking for relaxing low budget vacation come here
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Sabie -
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Krystal Grand Nuevo Vallarta: Not a great resort
The staff were all amazing. The food was very low quality and not alwaus warm.. The overall issue we had was the rooms. They are in poor shape and needs much repairing. The bathroom has a huge leak in ceiling and black mold. It start dripping on our second day. Our fridge never got restocked. We always had to ask for water and coffee. It is no where close to a 4 star. The only 4 star would be the staff