Riu Yucatan: sunshine galore

Rooms were good, resort was always clean and landscape was well laid out and well taken care of. Restaurants were fine the Italian restaurant was a favourite. The nightly entertainment could use some work.

Riu Ocho Rios: Great time at a great resort!

The layout of the hotel was great - we ate almost every meal with a view of the ocean. The grounds and facilities were also great! The beach was perfect and we never had trouble finding chairs on the beach. The food was amazing and the staff were friendly and helpful.

Riu Caribe Cancun: Travel Virgin

I bought this as a gift for my son and his girlfriend. She has travelled the world and this was his first trip outside of Canada or the U.S.A....they had a great time. The resort was clean with lots of food options. The staff was all very nice and helpful with information for off the resort. It was such a good experience that they can't wait to start planning their next trip.

Senator Puerto Plata Hotel: perfect again!!!

the short version: Third time there, food was awesome the staff was polite and efficient, the entertainment was fantastic, the grounds and beach were clean and well maintained, and the drinks were not watered down. I will be going again and again.

Senator Puerto Plata Hotel: great place to stay

i have bee going to the RIU Bachata for 2 years now and i would not stay any where else.The place is great right from the food to the hotel staff. they are all very friendly. the pool is great with 2 pools,its very clean. the beds are comfortable. i would recommend the RIU Bachata to anyone.

Riu Merengue: Loved this resort

Loved everything about this resort, food was great, staff amazing beaches. The only thing that was not up to my liking was the beds and pillows. That would be my only complaint. Loved how close everything was .

Sol Turquesa Beach: Riu Turquesa

Beautiful resort, lots to do. Great for runners, lots of hills and stairs. Great for kids, animal rides, catamarans, pedal boats, snorkel gear all included. Not good for strollers and very small kids. Close to airport.

Riu Flamingos: Beautiful resort, food has something to be desired

The resort was beautiful. Staff was amazing. Food was very bland. I had some chicken that wasn't completely done. 1st peice was really good, 2nd piece was half cooked. They had a good variety of fish but I don't like fish. More meat selection would be great. Loved the bread section, was amazing. A la carte restaurants were really good. Buffets need some work Rooms were very nice. AC worked great. Large rooms Beach was AWESOME. Loved the clear blue waters and sandy beach. Staff was great. So  [... read more]friendly. Wonderful staff Cuban people are awesome. Toke some tours of Veradero & Havana. Jeep safari tour was awesome. Got to see some real Cuban living. Gorgeous old cars. Took a ride in a 1929 ford. I love Cuba for the safety of it. You can go just about anywhere with out any concerns

Riu Santa Fe: This resort is slipping

This used to be one of our favorite places in Mexico but now like other Riu resorts they are dumping their room cheap to locals but of course there were very few locals in the Los Cabos area so they found the American University crowd, who's only ambition seems to be to get drunk and have a good time at no matter what the cost to anyone else! Sadly when the students arrive the quality of everything departs food becomes very poor drinks get weaker noise levels go through the roof and the pools un [... read more]tenable, sad to say we will not likely return, a shame, this is not to blame the students rather the Riu chains not being able to understand the needs of their various clients.

Riu Palace Cabo San Lucas: Everything you could want!

Beautiful property with all the amenities. The tour guides were awesome, very helpful and always available. Really good cleaning staff at work to keep the common areas well kept. Good food, good drink, good staff .... what more could you ask?

Riu Palace Peninsula: Impressive Hotel, First rate Food, Fun, Friendly..

Impressive Hotel, First rate Food, Fun, Friendly guests from around the world are all impressed with the unique architecture of this magnificent building... Amazing view of the peninsula. Most people would have no problem returning to this paradise in Cancun.

Grand Memories Varadero: The resort, over all was really good.

The over view was excellent. The location good security, the land scape was very was amazing. Really enjoyed the second pool where it is designed like it is among rocky cliffs with a nice setting and very good service Bar.

Riu Santa Fe: Great place!

Food offerings were great. I liked the buffet better than all the a la carts. Lots of pools and bars to choose from depending on your mood. Didn't have a problem finding lounge chairs most days. Staff were friendly and helpful. Nice walk along to beach to town.

Grand Memories Varadero: Great time !

The staff were amazing. There was always something to find to eat. The pool bar was so much fun and the adult section is very relaxing. The beach was like no other!!!! We met life long friends from all over Canada as well :)

Sol Turquesa Beach: Paradise!

Favorite place in the world! Staff treat you like family. Beautiful property and views. Lots of stairs but also easy to use paths without stairs or call for cart service. I'm very picky eater and I never go hungry. Can't wait to go back again :)

Riu Negril: Fantastic resort

This resort was wonderful, i travelled with my girlfriend and we were both happy with the stay. The resort is quite a ways from the airport but load up on red stripe at the bar outside the airport terminal and enjoy the scenic drive. Once there it was a fast check in and we were in our rooms in no time, our bags were about 10 minutes behind us. Beaches are great, jerk chicken is awesome. We got a taxi from the guys across the front gates to take us everywhere, ask for toni and say sean sent ya.  [... read more]He took us for a stroll down 7 mile beach, such a great walk and beer is sold for 1.25 at bars all along. We paid for a booze cruise at the scuba caribe shack cause the entire resort was raving about it and it was so much fun, an afternoon of snorkling followed by drinks, ricks cafe and a wonderful spot on the ocean to watch the sunset. Have fun!

Sol Turquesa Beach: Has gone downhill since it became a riu

I have been there three times & the last time was when it became a riu resort. I found that the quality of the resort went down in all areas. it was still nice & the people were the same & we made the best of it. I would go back when it becomes a real riu resort. We did meet some really nice people there that became friends & we are all planning another trip for next year. The one thing that relly bothered me was the people we befriended are Italian & they like to drink their wine. We went for a [... read more] lunch buffet after a morning of sun & fun & were told after a few glasses of wine ,that they were not allowed to serve us anymore wine. After complaining to the management we always had a full bottle at the table. It is a good resort for kids to go as they have lots of activity for them. As I said if this resort gets better , I would go again to see my friends from Cuba.

Senator Puerto Plata Hotel: Awesome countryside resort

Beautiful grounds, enjoyed visiting sister hotels all within walking distance. Beach was great and from what I understand has improved over the last few years. Beautiful caramel colored sand and no water shoes were needed unless you wanted to play in the coral at the far left hand side of the resort or walk chest deep into the water. We were 4 girls, all of which have travelled to Mexico, Jamaica, Punta Cana and Cuba. For the amount we paid which was under 1200 CDn (peak season), we were very im [... read more]pressed and would do it again. As for the 3 restaurants available, we enjoyed the steakhouse the best. Our steaks were tender and definitely tasted like steak. As for the buffet in the maiming dining room, it offered great outdoor dining with a fabulous view of the ocean and gardens. The food was Average for a 4.5 to 5 star resort but it had everything from roast beef to pizza. My only recommendations are: improve lighting in Italian restaurant, add more seafood to the menus and improve music played at the dance club. Both nights we visited, there were only a handful of people. Fortunately the bar located outside the lobby was fun, great staff and plenty of friendly repeat customers. My apologies for the long winded review. If you are considering this property, just call Trip Central and book it!

Riu Palace Mexico: Mexican Paradise

The grounds and gardens are beautiful and well-manicured. The cleanliness and attention to detail is really admirable. The rooms were very nice, spacious with comfortable beds and superb showers. We did not find the open concept in the rooms to be an issue. The only negative aspect about the rooms and our general stay at this resort was the slight musty smell in the rooms. They put us on the 2nd floor in the rooms facing the water fountains. I was told 3rd floor rooms don’t have that musty sme [... read more]ll. The food is incredible, we have stayed at all inclusive in Cuba and DR and I can say this is hands down the best. The food was changed on a constant basis with theme nights at the Don Julian, the large buffet dining area. Everything was tasty and well prepared for dinner. Breakfast items are vast with made to order omelets and eggs prepared in any style possible. If the dining options at the Don Julian become old, there are 4 specialty restaurants to choose from. There is a diverse choice of a la carte restaurants available. The Steakhouse was our favorite restaurant, had a great location next to the beach and the food was top notch. The alcohol is abundant and high end. We enjoyed watching the World Cup during our stay. The bar staff was constantly walking around ensuring everyone was OK for drinks and appetizers. Pool areas are clean, although we spent most of our time at the beach. The beach is amazing, surrounded by palm trees, white sand, clear/turquoise water. There was never a struggle to find a beach chair in the shade or sun. This is was my first time at a Riu Palace Resort and I shall return.

Riu Palace Cabo San Lucas: beautiful resort

The resort is well maintained and the service for the most part good to excellent depending on the service provided ie; our check in was fabulous, we wanted a change in room no problem and she even sent us a treat for Canada Day on July 1! Morning buffet service was very good with our favorite being Iris, she was so happy to provide a great smile and fabulous service. The rez process for the restaurants should be looked at, it very poorly organized and makes it difficult to make a reservation. T [... read more]wo bad experiences in the restaurants; the mexican had a wedding going on and we were not advised that we could not have a patio table, and we were no about to sit inside with the heat being what is was the restaurant was like an oven! The formal dinner the first week we were chased out of at the end of our meal, they even took our half filled wine glasses away saying they had another sitting. This could have been handled differently. We complained and the manager got us a second booking and the service was much better and we were not rushed at all. The restaurant was half empty on both occassions. The entertainment; they put a lot of work into it on a weekly basis however, RIU repeats the same entertainment year over year, maybe consider rotating every other year. Also no great place to dance for the mature crowd. That would have been nice.