Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12076 Reviews)

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Private  - 

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Ocean Coral Riviera Cancun: Bring the little kids!

Just returned from a week there with my grown kids and grandkids! We were so impressed with the cleanliness of the entire resort, and the friendliness of the staff, particularly at the Daisy Club for little ones. While we opted not to use their childcare services, the staff still befriended each of my grandchildren and spoke to them by name throughout the week! We attended the evening entertainment most nights (the Lion King show was our favourite) and again, appreciated the attention to the you [... read more]

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Private  - 

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Blue Bay Grand Esmeralda: It was ok.

The grounds were beautiful and the staff were friendly. The festival buffet was good. I didn't think the other buffet and snack bar had as much variety. The bed was very comfortable and we had very good sleep. Over all it was a pleasant stay but I personally wouldn't go again because the beach is almost non existant, room service is NOT included, you need to make reservations for the restaurants and they were almost always booked! Even if you show up at 730am. So we basically ate at the b [... read more]

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Private  - 

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Ocean Coral Riviera Cancun: Fair resort

This resort is over 10 years old. I booked a Junior suite for my family vacation and got a good deal around black Friday. The room is spacious but the furniture is kind old. The washroom sink was always clogged due to poor design. The washroom has a shower and a bath tube. The water temperature of the shower is not stable. So, we switched to the bath tube but there is no curtain to prevent water from spilling. So, we couldn't avoid making the floor wet and ended up calling room service. I am [... read more]

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Private  - 

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Barcelo Maya Grand Resort: One of the best resort out there

I think it was the best week I’ve ever had in my entire life the food was amazing the rooms were awesome with the most beautiful view you can ever had and best of all the people so amazing with you by doing what ever they can to help and make as comfortable as you can be... by far one of the best resorts I’ve ever been to

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Bahia Principe Explore Coba: nice and cozy resort

beautiful landscaping. Animals everywhere. I didn't like that you are treated like a 3 star resort customer unless your participate in their secluded customers and then they will treat you like a 5 star. Rooms are outdated but charming. short staff at all bar location, lucky that I don't drink alcohol. Staff are very nice a friendly. I will go again because I know what to expect and I believe the price is reasonable.

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Blue Bay Grand Esmeralda: Great stay

Really enjoyed our time at blue bay. Friendly staff, good food. Unfortunately water wansnt the tourquoise blue of past years but I suspect the seaweed bloom had a lot to do with it. Lots of workers on the beach daily raking and taking away to make it as nice as possible for the visitors. Tours were easy to book and well priced. Shuttle bus into town was convenamd safe.

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Private  - 

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Grand Sunset Princess: Amazing Service, Well-Maintained, Beautiful Resort

Wonderful resort! The grounds were lush and immaculately maintained. Service was spot on - never waited in any lines. Party if you want to party, chill if you want to chill. Entertainment staff not pushy.

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Melissa  - 

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Grand Sirenis Mayan Beach: Absolutely wonderful

This resort was wonderful. Lots to do, very friendly and helpful staff, awesome and spacious room. The lazy river and dolphin show was wonderful. Quite enjoyed our stay. The a la cartes were absolutely amazing. Did not want to come home. Thank you.

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Maria55  - 

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Barcelo Maya Caribe: Amazing Resort

Very clean and well maintained resort. Food was excellent and you never had to wait for anything as there was plenty of staff working to make sure all food trays were always full. Large selection to choose from. We had breakfast at the buffet daily and found so much variety. Something for everyone. Staff was very friendly and attentive. Plenty of beach and pool chairs. You didn’t need to go early to secure a spot. All and all it was a very enjoyable experience as this was our first time [... read more]

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Varsr59  - 

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Ocean Coral Riviera Cancun: Nice resort

Hotel was very nice. Rooms spacious and clean. Grounds very well maintained. Great staff. Friendly always with a greeting. Beach unfortunately was suffering from the sea weed this year but resort made valiant efforts to keep it under control. Would recommend

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Steph and Mark  - 

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Paradisus La Perla Adults Only Riviera Maya: Great resort

The beach was great. Food terrific. Very tasty. One of the servers, Eva, in the haddad buffet at breakfast was outstanding. Reallly friendly and always remembered what we wanted . Super friendly and cheerful. She works way too hard. Room was amazing. Only complaint was that the evening buffet was really busy with kids and coffee was hard to come by.

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Tom.h  - 

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Valentin Imperial Riviera Maya: Nice resort,

The main buildings were very nice and our residential building was very nice. The grounds were very well kept, awesome beach. The food was not as good. Cold and tough. The wait staff also was not as good. Very slow and we are still waiting for some things that we ordered at meal time. We were surprised that there was only 4 beers in the mini bar in the room. We don’t drink beer and room service would only bring 2 glasses of wine no liquor

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Asbert  - 

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Grand Palladium Colonial: Nothing less of amazing.

From the moment we stepped foot on the resort we were amazed. Beautiful clean lobby, attentive and friendly bell boys who greeted us right away. As we arrived early our room wasn’t ready but we were made to feel right at home by guest services. They explained everything and showed us a map with all activities and restaurants and pools. The grounds of the resort are also beautiful and clean. There are signs everywhere so you never feel lost. The pools are clean and deep which is a nice chan [... read more]

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Private  - 

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Dreams Riviera Cancun: Great vacation at Dreams Riviera Cancun

This resort is one of the better ones that we have stayed at over the years and we have been to many. Food great, service and staff very supportive and friendly. The room (deal of the day room) was comfortable. Only downside was that the buffet restaurant was closed for the duration of our stay, which we sometimes prefer rather than the more formal a-la carte restaurants. Also at times the pool and beach area was rather crowded, but then that is to be expected when travelling during peak sea [... read more]

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Private  - 

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Bahia Principe Escape Sian Ka'an: Amazing Value

Bahia Principe has really 4 conjoined resorts in the Mayan Riviera. Their is also Bahia Principe Coba-Tulum-Ackumal- Sian Ka' an is the newest and an Adult Only resort.. You have access to many choices of restaurants - activities - an amazing Golf Course and the list goes on. We found the room was fine & very clean, but the real highlight is the friendly great staff and the food & dining experience was outstanding. This was our 1st visit to Sian Ka'an -but we have been to this 4 site re [... read more]

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Private  - 

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Hotel Xcaret Mexico: Expect Adventure and Authentic Culture

Just returned from a week at the Hotel Xcaret. The room was magnificent and exceeded our expectations. We had arrived 4 hours late due to flight delays (mechanical issue and de-icing). The gentlemen who checked us in saw our disheveled and tired faces and changed our room to ensure we had a single, king bed. We ended up in a fabulous corner unit with a sprawling outdoor patio and Jacuzzi. The room service, maids, turn down service were all fantastic we always had ample amounts of shampoo, condit [... read more]

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Private  - 

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Iberostar Selection Paraiso Lindo: Top notch resort

Amazing resort, with top quality food Its very big and spread out though, so be prepared to walk a lot (or take the golf carts) Excellent gym facility also - we loved to start our day off with a spin class

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Private  - 

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Royalton Riviera Cancun Resort and Spa: Royalton Riviera Cancun Resort

When we got there and when we went to come back to the airport, our luggage was left in a common area, the front lobby. This I didn't like as anyone could put something into it. Sure enough, when we got home and unpacking our luggage, I found a big jar of almond cream and honey in the front zippered pocket, which was not ours. As ours was not the only red coloured suitcase, someone obviously had mistaken it for theirs and stuck their moisturizer into it. This could have been a lot worse if it  [... read more]

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Private  - 

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Selection Riviera Cancun: Absolutely worth 5 stars!!

We stayed at the Azul Sensatori Cancun for 7 days at the beginning of February. We had such a great time. It's a family resort but we requested a room closer to the adult side and that was what we recieved. We had an oceanview with jacuzzi on the top floor and the view was breathtaking. The room itself was very spacious and clean. The resort is on the smaller side so everything is a quick walk away. The pools are all right outside your room no matter where you stay. The beach is also right [... read more]

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Private  - 

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Iberostar Waves Paraiso Beach: Iberostar Paraiso Beach

We love Iberostar Paraiso Beach. This was our fourth trip to the complex; three to paraiso beach and one to paraiso del mar. We have always been pleased, hence our four visits. We were not impressed by Sunwing airlines. The seats were too tightly packed and they ran out of food on the way down. Ground crew taking us to our hotel were very efficient.

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