Samba Vallarta: Amazing resort with unbelievably delicious food.

I stayed here for a week in May and can honestly say it was one of my most enjoyable vacations. The rooms, the resort, especially the staff were all incredible. Bernardo was very helpful and always friendly. He made us feel very welcomed during our stay and went above and beyond to make our stay more enjoyable. The resort is still close enough to the city that you can go in to enjoy the local culture, but honestly the food here was amazing it was hard passing up a meal by being away somewher [... read more]e else. There's plenty of activities on the resort as well and the event staff was fantastic. We don't speak Spanish but felt very included in all the games, Angel was awesome and we had lots of fun playing volleyball with him. There's not much of a night life here which we were happy with since we had busy days and just wanted a nice resort to relax at night. We had a great time and I'd recommend this resort to anyone.

Tropicana Hotel: Very clean resort

One of the best maintained hotel grounds, garden and pool area in Puerto Vallarta. From the turtles to the flowering gardens, from the pool areas to the beach front, Tropicana is just stunning. Old style charm in the heart of gay Puerto Vallarta !

Riu Vallarta: Awesome !!

The Riu Vallarta is an awesome resort !! Just got back on Monday May 30 2022 and had a great time!!! The resort was very clean, had friendly staff, amazing buffet, and housekeeping was fantastic !! Every night had entertainment that was also suitable for kids !! I recommend booking here for all ages !!

Grand Sirenis Riviera Maya: Birthday Celebration

this was our 4th time to this resort and we were there to celebrate my husbands birthday. The CoVID protocols in place made us very comfortable. Masks were worn for employees in every area serving food and any other service areas. There was also Masks were also required for guests to enter the store and buffet, the a la carte restaurants masks weren't required. The service was fabulous. Our only disappointment was the housekeeping wasn't the best, coffee cups and glasses not washed, the beverage [... read more] fridge was not refilled daily and we had to request the water jugs several time to be refreshed. the beach was covered with the spargassum but the employees were working endlessly trying to haul it away, unfortunately the beach area was totally not swimmable. the pools and lazy river was so much fun! we thoroughly enjoyed our 2 week vacation.

Iberostar Waves Quetzal: Great experience

The hotel is well kept and expertly staffed. The rooms are immaculate and everything works. The beach is fantastic though the resort could do a much better job of clearing the sargasum like the other resorts seem to beat them at but not a deal breaker. The pool activities are well orchestrated and fun to participate in or watch. The jungle-walk as I called it is a path through the middle ground between the Quetzal and Tucan sides and id a fun experience, especially for kids. The howler monkies a [... read more]re a riot and the peacocks seem to own the place. It's all great! we would certainly return again.

Barcelo Maya Riviera: Our Favourite Resort

Stayed 2 weeks at Barcelo Riveria and the oceanfront rooms are modern, clean and spacious. The balcony is perfect for the view and to sit and enjoy breakfast from room service. The infinity pool is amazing roomy and refreshing. Lots of pergolas and chairs poolside and beach side. Always a nice breeze too. The al acartes convenient with varied menu items to please everyone. Top shelf liquor in the bar and plenty of chairs to sit outside and in the lobby to enjoy the entertainment. Planning to re [... read more]turn very soon! The Premium service was excellence.

Barcelo Maya Riviera: Barcelo Maya Riviera - Mexico

Barcelo Maya Riviera I hesitate to write a review as I don’t want this gem of a resort to be widely known (for purely selfish reasons). My daughter and I stayed at the resort from May 17 to 27, 2022. This was our second time at the Barcelo resort in Mexico, first visit was years ago. The Maya Rivera Adults only was AMAZING!!!! I can’t say enough good things about our stay. Service was exceptional, we got the premium level package and were so thankful for the room selection - no I am  [... read more]not saying the room number - haha. Thanks to management for hooking us up with the best ocean front view - wow! Pools are incredible, beach was clean and seating plentiful with shady spots. Drinks were yum with minimal line ups. The al a chart restaurants were terrific, our favourites were Japanese, Italian, and French - but really all the restaurant were 5 star. Loved the Fitness and Wellness (gym) facilities too. This is the place to be people!!! The service (wait staff, management, premium staff, housekeeping, and bartenders are top notch and so friendly. I will definitely go back without hesitation - and already thinking of booking again soon. Thank you Barcelo Maya Rivera - my favourite all inclusive ever (and I have been too many over the years). This resort may be the only one I go too in the future when visiting Mexico. Okay, don’t tell anyone else :)!!!

Ventus at Marina El Cid Spa and Beach Resort: Amazing Resort

The resort is amazing and will give 5 stars. The atmosphere and the ambiance is great. The staff and cleanliness again 5 stars. The food and the choices were awesome. The only thing I was not able to enjoy is the beach, because of seaweed all over the place. They do clean in the morning but you cannot swim. The odor is very bad. The rest if the resort is awesome. Will recommend..

Samba Vallarta: Amazing resort

My bf and I spent a week at Samba Vallarta. The food was absolutely amazing and the staff were very helpful and resourceful. Want to give a shout out to Bernardo specifically who was very helpful. He was fantastic and he always checked in on us. We had a fun time and made a lot of friends. One thing I noted was that the activities ended at 6 everyday so we were unable to engage in vball and other activities later in the night. Other than that it was great. However it does seem this resort is mo [... read more]re for families versus a young couple.

Riu Tequila: Great Resort!

Clean hotel and public restrooms, really good food, comfortable beds and pillows and nicely decorated rooms, friendly staff, good drinks, beautiful sandy beach and turquoise water. Wouldn’t even know it was a pandemic at the resort, which was slightly uncomfortable. Meaning the Friday night Riu party - super crowded & guests arriving by the bus load to the resort, the foam party at the pool - super crowded and foam being shared by everyone in the pool, the buffet was mostly self serve and [... read more] some guests were not very sanitary in the food area.

Barcelo Maya Palace: Beautiful property, views, and people!

This is our fifth time at the Barcelo over 25 years Most people we met from all over are repeat customers, saying it’s a beautiful place, clean, and consistent. Noticeable was less waste of items placed in rooms, clean surfaces, staff wearing masks, new staff polite, attentive. It appeared there was less staff but perhaps because the hotel was not full. Always could get a spot. No issues. Supper time Buffet was not as impressive but restaurants are good at the Palace. Family oriented, pa [... read more]tience as they do allow toddlers in the evenings at restaurants. Not able to take advantage of beach as much this week due to heavy Seaweed presence from super windy days. Barcelo is established sporting an expansive concrete boardwalk all the way across all five resorts makes for a nice walk parallel to the water to sandier beaches towards newer adult Riviera Maya hotel . It’s is a relaxing resort, well maintained-good value for the price!

Catalonia Riviera Maya: TERRRIBLE RESORT

DO NOT GO TO THIS RESORT!! It SMELLS SO BAD, service is terrible. Food is gross. A terrible resort , the smell wants to make you throw up, even getting this resort for free you should still not go waste of time and money

Bahia Principe Explore Akumal: Disappointing

This was the first time we have gone to this resort. I’ll start with the good things about Bahia Principe Akumal. The staff genuinely work so hard at making sure the guests enjoy themselves and make them happy. The biggest asset this resort has. Whether it was COVID related or just the owners not putting money into the resort but it was really run down. Upon check in we were told we had a room with two double beds, however the other staff said they are more like twins and he was correct. [... read more] We stated we requested a king and would really like that as we could not push them together (although the staff told us to do that, but a massive light sconce was on the wall, preventing us to do that). The next morning guest services said they had a king bed in the best building #66, first floor with ocean view. Gorgeous!! Smaller room and in need of repairs and updating. Within a few hours we noticed how humid and warm the room was. We called and asked for maintenance to come look. The man that came said there was a water block and fixed it. It wasn’t fixed. We waited a couple more hours and called the front desk again. They Told us to wait in our room and would send someone again. We waited 3 hours and I went to the front desk again and they gave me their direct number to call instead of taking the tram up there. Still wait in the room until they came back. Two more hours and no one. I called the direct number and no one answered. Again I went to the front desk and was told the supervisor would come and we still needed to be there. The entire day was wasted waiting for no one. The next morning (now day three ) I went again to the front desk and stated it was 33 in our room and very hard to sleep. They asked me to return to the room for a supervisor of maintenance. Instead I asked for a manager of guest services. Andreas the manager came to the lobby to listen to what what was happening. He asked me to wait there and he would sort. Within an hour he had another room one floor above the current and he and I would go see if any cooler. He came in our first floor room and stated how hot it was in there and we all went to the room upstairs which was cooler. About 10 degrees cooler. He said to pack again and he would be back within the hour to move us and give us our keys. We were now almost at noon, a half day gone, the full day before gone and on our third room in as many days. Extremely disappointing. The view was even more gorgeous and kept saying that was the one positive about it. The restaurants were all very good, even the buffets. One note though, they are not air conditioned, so many around us including us complained about the heat and how sweaty we all were. Air conditioning in 37 degree temps is a necessity in rooms and restaurants. There was no relief anywhere. The beach’s are all inundated with seaweed and the poor staff are working consistently for 12-14 hours a day to try to keep up with it and get rid of it. Mother Nature gets the blame on that one. We had upgraded our trip to the adult only section only to be told once there by other guests that any adult can use the adult pool and not pay the extra fee for it, as anyone could use the beach and pool anytime. The pool was constantly packed and no loungers or chairs would be available unless you went out at 6am and out a towel on the chairs. Unfortunate it was that overpacked at that pool. We used the middle pool at the resort a 5 minute walk from our building. Or we used the beach. We had a staff member from the Prestige group at the resort. (A time share type of service) She was pretty demanding and almost harassing each time we came to the lobby to go eat. One day she even knocked on our door to ask us to go listen to the 90 minute presentation about us buying into Prestige and pay half of what we paid this time. We had to be abrupt and tell he we were not interested at all. The trams are a nice touch when they make all 4 resorts available to use. They come every ten minutes and at big resorts that’s a huge plus. Overall this is not a resort I would recommend at all. They need to do major improvements to most buildings, upgrade their air conditioning and was not worth $4,000. We had gone to Barceló twice before but was not available this time. We met another couple who also had been to Barceló multiple times and couldn’t get a week there and stated Barceló was far more luxurious, a much nicer beach and gorgeous rooms and cold air in them. After COVID we really didn’t know what to expect and we’re so excited to go away. Disappointment after spending that much money is very unfortunate. Out of 10, we would rate this a 3.5 or 4.

Barcelo Maya Beach Resort: Meh

The staff at the hotel were amazing. The rooms were clean but the mini fridge was rarely restocked with the basics which was disappointing. The night life at the hotel was a huge disappointment and not much was going on. The seaweed was horrific. Did not even swim in the ocean based on how bad the beach was up-kept and used only the pool. They had multiple dump trucks attending the beach to get ride of the significant amount of seaweed daily. The gym on-site was fantastic! Food, me [... read more]h nothing special. Average at best. If your looking for a family resort this is not the place for you. Music selection at the pool bar had foul and obscene language, which was directly beside the kids pool. Minors were being served alcohol and puking in bushes creating a fantastic smell with the heat *eye roll*. Sometimes waiting for a towel at the pool took 30-40 minutes. Workers just walked away leaving a longline and frustrated people. We also did a boat tour with Adventures Cancun. Save your money. Food was something similar to a school lunch and the drinks were terrible. We were only permitted at the front of the boat and were only served drinks by one staff member. With 30 people on the tour you can imagine the wait times. Overall the resort was meh, I would not return.

Ocean Coral and Turquesa: Wonderful resort

Was very real looked after, food was amazing. The only thing l didn’t like was the fact it was so far from anything & the nitely entertainment was not anything to be excited about & not a lot of activities to do in the day time! The staff was very friendly.

Catalonia Grand Costa Mujeres: Love This Resort!!!

Amazing Resort!!! Cant wait to go back. And We just got Home on Monday. The Resort is just Beautiful. The grounds are So well kept. Very, Very clean. We stayed in the Superior Suite. On the 3rd Floor. The Rooms are large, Modern. View was beautiful. Pools are wonderful. The Staff all the Workers, are so hard working and friendly!! Entertainment all the time. I would Highly recommend !!!!

Riu Palace Costa Mujeres: Paradise on earth

We just came back from Riu Palace Costa Mujeres from a 1 week stay. The beach was amazing, only had seaweed for a couple of days. The food: The Buffet has an amazing choice, You can eat something different everyday. The a la carte restaurants are normal. The only exceptional was Krystal, fusion cuisine,We ate there 2 nights. The service is above average. Once You pick a spot during breakfast and lunch You get a regular server that gets to know how to serve You. Special shout to Marroquín, Nain [... read more] and Abdiel during breakfast and lunch and To Mari our server at the Krystal restaurant. For example I would look for the same server and have my coffee, beer, wine almost immediately. The Beach servers kept the drinks coming all day long, special thanks to Tommy, Canelo and Manuel. The cleanliness in the hotel was immaculate. Front desk services very attentive. You get what You pay for, some people complain about the quality of the food in general and for the price it’s hard to find a better quality price hotel. If You pay twice more You will find better quality food but You have to open Your wallet. I definitely recommend this resort and to have a better view of the hotel and the restaurants go to YouTube and look for video reviews, they helped Us decide choose this resort.

Ocean Coral and Turquesa: Worth the wait!

After two and a half years of waiting to feel safe enough to travel we finally made it to Mexico once again! Upon arriving at Cancun airport we were pleased to see a small transfer van which took us directly to Ocean Coral & Turquesa Hotel. Room was on ground floor which was perfect as one of our trio has mobility issues and the elevator does not work that well. All hotel staff wore masks at all times and the buffets required guests to mask and glove to choose food items. The food did not di [... read more]sappoint - lots of fresh fruit always and good variety. Once you figure out the reservation system on the app (you still have to call guest services for reservation code?? ) all four a la carte restaurants were great, especially liked the Italian and Japanese cuisine. Because the beaches were not walkable and the ocean devastated by the Sargassum seaweed in most of this area we never saw anyone on the beach and only a few brave souls in the water. They work so hard to try to manage this but afraid it is a losing battle. We so wanted to see the beautiful crystal clear turquoise water this area is famous for that we booked a tour via Sunwing rep to visit Isle Mujeres. This was one of the most professionally run tours and beautiful ways to see the island; catamaran trip and snorkling then to private beach & restaurant. The water was clear and pristine and lovely. Most staff at the hotel were so helpful and accommodating - maid service terrific. The bartender at the pool bar clearly could use help as he was doing his best to keep up with the party crowds requests that he just ignored anyone else at the bar. Always felt safe and comfortable at this hotel and for the first time in over 2 years didn't worry about Covid concerns.

Las Brisas Huatulco: Best service ever!

First and foremost the service was amazing. The staff were friendly and went above and beyond. The scenery at the resort was beautiful with the 4 beaches, mountains, birds, flora and fauna. We would go back in a heart beat. Thank you Natalie for helping us book this trip and thank you to all the staff at Las Brisas for your hospitality.

Royalton Hideaway Riviera Cancun: Wouldn't recommend

Pros- great staff Cons- terrible beach, short beach that is not long enough to go for a good walk, food was 3 misses for every hit. the hideaway is not as advertised. When you hear 'hideaway', you assume quiet and away from the noise. It is the exact opposite. Music starts at 7 am and goes until 10pm. Foam parties, balloon fights, drunken adults. Not at all the relaxing vacation we were expecting. Advisor said the beach was long and food was Excellent, which were my two must haves. Neither  [... read more]did the Royalton provide. I would have paid more for a better place and even reached out to the advisor questioning whether I should change. I should have listened to my gut, and trip advisor. I don't think my agent cared much about my concerns after booking.