Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Sherryndavey  - 

Verified Purchaser

Riu Palace Paradise Island: Great Resort

The food in the Bahamas was the best we've ever had including this resort. Everything was great except the beach had an undertone so probably shouldn't use....pool was nice but not overly large....Overall, not a bad resort but next time would maybe go to Cable beach area to stay because we do like to go into the ocean.

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Sherryndavey  - 

Verified Purchaser

Grand Memories Varadero: Great Resort.....but too big for Cuba!

The grounds were very well kept, people were fabulous, rooms were very nice, beach was very nice, the guy who sold fresh piña colodas on the beach was amazing....and the pool was one of the nicest I have been to!! The problem was that they kept running out of things....like Vodka..?...and Ice for drinks...?.....and food...?..... I don't think Cuba is capable of running a resort of this size.....especially in Veradero.....this is the second time this has happened to us in Veradero.....so, we pro [... read more]

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JulieandBrian  - 

Verified Purchaser

Senator Puerto Plata Hotel: Fabulous resort

This is our second time at this resort in Puerto Plata! The food was wonderful - lots of selection. Pool and grounds were very well maintained. The staff was extraordinary (trust me - I'm a tough critic). Upgraded our room to ocean view - well worth it. The only complaint we had was with the air conditioning in our room. Although the staff was attentive to the problem, it would appear that the air conditioning in general in the resort should be serviced or changed. 

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Mommy16  - 

Verified Purchaser

Grand Memories Varadero: Great resort for families and singles.

Riu Varadero was a great resort. The grounds are maintained beautifully, the resort is clean, the entertainment is exceptional, the beach is great with areas of sun and shade and the pools are perfect for everyone young and old. I did experience some issues with the air conditioner and plumbing in my room but the staff's response was prompt and courteous. After a quick look by a mechanic, they determined they could not fix the problem and quickly changed our room. I was travelling with my 1 year [... read more]

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Jleye  - 

Verified Purchaser

Sol Turquesa Beach: Love Playa Turquesa

This is our 4th trip back to Playa Turquesa. This hotel is very large and there is a lot of walking. Which is good after a lot of sitting. It's very well kept, and very clean. The rooms are large and well kept. We love it here. It's the people that work her that make this resort so amazing. If there is anything that you need just ask and they will do there best to accomadate. We have made some great friends and will return again. The beach is beautiful and the food it great. Our kids always ask  [... read more]

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Pataposa1  - 

Verified Purchaser

Riu Emerald Bay: Great Vacation

We booked an all inclusive vacation at Rui emerald Bay in Mazatland Mexico through Trip Central. We went in March for a much needed break and booked through Trip Central.ca. Very accurate description of hotel and resort and honest reviews and pictures. It was a very nice hotel and resort, and for the price was well worth it. Our room was clean and we had one of the higher floors with a great ocean view and very large balcony. The food was fantastic with all you need from a very well organized b [... read more]

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Jrb663  - 

Verified Purchaser

Riu Vallarta: Good place

A very good all inclusive spot. The best part about it was the staff, but everything else was great. The shows, restaurants, scenery.... it's the total package. I highly recommend this place to anyone going to Vallarta.

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Jpoi  - 

Verified Purchaser

Riu Santa Fe: Great Resort

Overall a good resort. The grounds were clean, rooms & dining areas clean. Friendly staff. Food was good, however my husband did get food poisining. So because of this we were not able to enjoy the trip as much as we wanted. Enjoyed the Baja coast

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Bowmanmi  - 

Verified Purchaser

Sol Turquesa Beach: Perfect vacation! (we had perfect weather too!)

Beautiful grounds (gardens and pools!!) & beach. The staff are super happy, friendly and helpful. Always something good to eat (remember their selection is limited and they're catering to different cultures). Highlights were having the person on the beach take us out on a catamaran and drop off us off at a nice snorkeling spot (close enough to swim back) - we took a paddle boat out to the same spot again later in the week and taking the scooter (cheap rentals right at the resort) into the market [... read more]

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Wendell  - 

Verified Purchaser

Riu Palace Peninsula: Stunning Resort!

Everything was top notch. The food at all of the restaurants was awesome. We stayed in the adults only section and it was a fabulous upgrade with a nice private pool and drink service at the pool. We will definitely stay here again.

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Chica99  - 

Verified Purchaser

Riu Santa Fe: Awesome resort

Completely different from anywhere we have ever been. Something for everyone at this place. If you can't find something to do here you should have probably stayed home. Huge resort with beautiful grounds and lots of amenities. great food and drinks. Friendly helpful staff. Clean updated rooms. A great place to stay. Would love to go back with a bigger group for a second visit. Recommend going on the whale watching expedition in the Zodiac boat for the thrill of a lifetime! The only negative thin [... read more]

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Mjagz1  - 

Verified Purchaser

Riu Caribe Cancun: Awesome resort and excellent service!!!!

I love staying at RIU hotels and RIU Caribe met my standards! The jospitLity was impeccable and the staff was sooooo accommodating . The food had plentiful choices , the day and nightly entertainment was super fun and the hotel was extremely clean!!! Highly recommend this hotel!!

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Crepebanana  - 

Verified Purchaser

Riu Yucatan: FIRST RIULAND EXPERIENCE!!!

Flawless vacation top notch entertainment and accommodation......Food fabulous not only in taste but in presentation as well. Staff remarkable everything positive....newly upgraded with bright cheery colours.....would definitely come back here.....

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Diva1978  - 

Verified Purchaser

Riu Palace Jamaica: amazing resort

Loved everything about it...would definitely stay at a riu again and recommend it to all my friends and familie.....can't wait to return ...friendly staff and always helpful. .and can't forget how great all the food and drinks were...

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Sarah  - 

Verified Purchaser

Riu Bambu: This was truly an amazing resort!!!!!!

Had an amazing first time trip to the Dominican Republic! The Resort, facilities and food were amazing. The staff were all very friendly. Had a great time and will return again! We got an amazing price from Trip Central as well!

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Spike  - 

Verified Purchaser

Senator Puerto Plata Hotel: Nice resort

My wife and I were looking to get away for a week together and this was a great place. We stayed on the resort the whole and we're able to decompress and relax. This is a very nice and small resort with beautiful grounds. The beach was great with lots of trees for shade and overall not too busy. Rooms were great and close to everything. The buffet was very good and we were very well taken care of the staff. The food at the a la carte was ok and it was disappointing that people could smoke at the [... read more]

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Aynsley  - 

Verified Purchaser

Riu Palace Cabo San Lucas: FANTASTIC TIME

We visited in December 2013. When we arrived at the hotel we were greeted with friendly staff and we had no problems getting to our rooms, the front desk staff was very efficient. The rooms we received was to be ocean view but only had 1/4 view of water and 3/4 of side of the hotel looking to a road way. We called down to the front desk to see if we could have a full view of ocean for I wasn't well and had to spend most of my time in room and they were very accommodating. Our next room was full  [... read more]

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Steveinnovascotia  - 

Verified Purchaser

Riu Merengue: We loved this resort

The grounds were outstanding. The food excellent. The employees very friendly. The beach was beautiful and is very long and roomy. We enjoyed the variety of excursions and the resort offered so many amenities. I would have loved to see more variety for the entertainment side, but the number of pools, bars and restaurants made up for that. I would recommend this resort.

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Slbaird  - 

Verified Purchaser

Riu Palace Tropical Bay: Beautiful resort

This resort was very well maintained including the best beach and water for cleanliness(no grass or rocks in water).The restaurants were very clean but the system for booking is totally outdated(standing inline at 7:30 am for the next day??) the only thing they need to do is add some bathrooms at or near the beach as you have to walk all the way back to almost the front desk!

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Billy61  - 

Verified Purchaser

Riu Palace Aruba: Relaxing time

Beautiful place, lots of restaurants and bars. Freddie in the main lobby bar is a fantastic ambassador for the Riu brand. Outside the resort is very secure and safe to walk about. The islanders are very friendly, so it made for a very relaxing trip. The older side of the resort could us some upgrading to the rooms and this to me was the only downside of our stay.

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