Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

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Blau Arenal Habana Beach: A Quick Getaway in the Sun

The hotel was beautiful and the rooms were better than expected. The bartenders and food staff were fun, cheerful people. The food was good and nobody got ill (which is a worry for some in the tropics). The beach is outstanding... soft sand, shallow, very warm water, no seaweed or critters that we saw. We took a daytrip to Havana on the hotel's shuttle and enjoyed the city. It was quite empty at the resort so there was plenty of room and chairs everywhere. We'd certainly consider the hotel [... read more]

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Private  - 

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Melia Las Americas: Magnificent Resort - Won't Disappoint

We have been to this resort 2 years in a row so far. The food is good (and not just Cuba good), the beach of course is beautiful, and the staff are amazing! Especially Jorge Vizcaíno at the pool bar in The Level. We stayed in The Level both times. The rooms are clean, large and modern.

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Private  - 

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Playa Caleta: good resort

the hotel wasn't busy but had a great time .its clean friendly staff .good bartenders. the international restraunt was very good .even had lobster there .I would return again .the beach is very nice .the food at buffet was average. the location is a little ways from downtown.

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Private  - 

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Grand Muthu Cayo Guillermo: Nice hotel

The hotel was really nice, beautiful lobby, lots of places to get a drink and get food. Staff friendly. Pools beautiful. The grounds and beach were also very nice. Rooms modern, beds comfortable. Could use more entertainment in lobby at night before show. Alacarte’s were tasty. Negatives were lines too long in buffet as it was poorly laid out. Not big selection of food there. Only had chicken once there. Need more waiters in lobby bar and snack bar as everyone lined up for drinks. The staff [... read more]

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Chris  - 

Verified Purchaser

Iberostar Origin Daiquiri: Iberostar Daiquiri - Cayo Guillermo, Cuba

The hotel was very nice and well kept. The staff were incredible! Everyone was so nice and gave the place a welcoming and relaxed feel. The beaches were beautiful, kilometres of soft sand, and a great place to get in the water and snorkel, swim or even do some diving (Coco Diving Centre was only a couple minutes walk down the beach, and those guys were wonderful to dive with, I highly recommend them!!) Overall it was just a great experience, we certainly look forward to going back! The only  [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: Alright resort!

This resort is definitely past its prime. When we checked in, we were given a room that had no A/C or hot water. Fortunately, the next day, we were switched to a different room. The housekeeping staff kept the room really clean, but getting clean towels seemed to be an issue. Also, the food was the same stuff every day, and there was no variety.

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Private  - 

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Paradisus Princesa Del Mar: Not a 5 Star

There was no vodka, gin, tequila, pop. No pasta, no potatoes. Butler service was not what I expected. We had to chase them and they didn’t listen to what we were asking. They say it was a shortage in Cuba however we found out that other resorts had all that we did not.

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Private  - 

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Occidental Arenas Blancas: Good Resort

Resort was not bad, a little tired. Probably needs a little paint.The employees are unbelievably nice and appreciative. Very polite and always had a smile. FYI they really would rather have Canadian money than US. The location is perfect. Steps to the beach and steps to the town of Varadero which has numerous restaurants, bars and shops, most of which are excellent for food and drinks.

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Private  - 

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Club Amigo Atlantico Guardalavaca: Wonderful Resort

We are going to this hotel for years and it is improving and renovating constantly. Our room had a walk-in shower because I’m handicapped. The staff is very friendly and greeted us with open arms happy to see us again. The food is good - we ate what is available and were always satisfied. At the moment they have 2 Specailty Restaurants (you need reservation) and the main Buffet Diningroom in the Hotel, there is the 24hour snack bar & Santa Maria snack bar. What we did not like is Sunwing  [... read more]

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Clyjo  - 

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Sol Palmeras: Awesome!

This was our fifth time in Cuba and fourth at Sol Palmeras. We absolutely love everything about this resort, which is why we keep coming back. An incredible, long beach that is exclusive to Sol Palmeras makes it an absolute jewel as there is always plenty of space, long chairs, and shade for everyone. As usual, the service was absolute top notch, as every staff member we met could not have been more friendly and helpful. Most people complain about the food in Cuba but we've never been disapp [... read more]

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Cassy  - 

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Sirenis Tropical Varadero: Good time at Sirenis Tropical Varadero

We are frequent visitors to Varadero. This was our first time at this hotel and we were not disappointed. The hotel is clean, the service is very nice. We highly recommend this place. Only for people with mobility, the hotel is a bit on a slope, so access to the water is mostly by stairs.

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Julie  - 

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Dhawa Cayo Santa Maria: Very nice resort!

That’s a nice resort with very friendly staff. The rooms are large and very clean. The landscape is very beautiful, the pool is very clean. The beach is amazing. It was great to be at the beach after the pandemic. There was missing a few things like pasta but we always had something to eat. I would go back!

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Private  - 

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Resonance Blu Varadero: Good service

The grounds and facilities were always well kept. One night, when I returned to my room, I did not have any power. They sent someone to fix it right away after I reported it at the front desk. They received beautiful new beach lounging chairs on the last day of my vacation. The cleaning staff were very friendly and efficient!

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The deceived man  - 

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Melia Costa Rey: Last time in cuba

We were all excited to spend 7 days in a good reviews hotel my wife and 6 years old daughter . 5/7days no water to shower Bad coffee and milk A la carte restaurant terrible Nice beach Alcool plenty They are so poor Will never go back

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Trygumby  - 

Verified Purchaser

Paradisus Princesa Del Mar: Amazing resort

Definitely a 5 star resort. My wife Beth and I have been there twice now in the last three years. Couldn't be happier with this resort. The people that work there are all so friendly and happy, eager to help the visitors. Especially the young lady at the Japanese restaurant, I believe her name is Yirenia, also the chef ( Rafael ). We had friends with us. We only came for 1 week, but next time will be 2 weeks. The only issue I had was the food, mostly pork and rice. I love pork and rice, just n [... read more]

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Barb  - 

Verified Purchaser

Playa Vista Azul: very nice resort

the staff were all helpful and the rooms were very clean and comfortable. Sometimes there was a shortage of toilet paper but we had brought some as this was a problem in other island resorts. The entertainment was really good and we definitely had lots to eat. the grounds were Immaculate, and the pool was beautiful. The Alacarte restaurants were difficult to get into unless you were vip but we managed to go to a few. we enjoyed our holiday at Playa Vista Azul

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Sandyfe  - 

Verified Purchaser

Melia Costa Rey: A beautiful location

I can see why this resort would have been 5 star in the past, and with a bit of attention it should be again. I understand it was sold in the past few years and unfortunately has fallen into some disrepair. The staff is lovely and hard working, the pools and beach are amazing. There were no shortage of beach chairs or space to spread out a bit. The buffet was decent and varied. But the guest rooms need attention. I am a woman who traveled alone and my room had no lock on the patio door and th [... read more]

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Private  - 

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Hotel Playa Coco: Love this resort

Visited from January 18 till February 2 every thing was good . Lots of food ala carte was fantastic I did Japanese twice My room was I'n building 9 oceanfront my housekeeper was a sweetheart Lily she always did a great job And .my favourite waitresses maria and yumisleidis were awesome all servers were great and jorge made my omlettes to perfection entertainment team out of this world Loiver,zambi,Daniel,eimy,Amanda Arianna,Jack kenia Alex,Chino, (,my eye candy jjj) Jenny little one my favo [... read more]

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Joann  - 

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Iberostar Origin Playa Alameda: Pretty

The hotel is pretty just needs some upgrades. The hotel staff were so lovely and accommodating from the buffet to the beach staff, always willing to assist however the front desk staff not so pleasant. Toliet paper was always missing everywhere on the resort

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WandaPaul  - 

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Melia Jardines del Rey: Pleasant Stay

The room was nice. Always had water and hot water for showers. The towels were never changed out for the week we stayed. The lobby was nice and clean with friendly staff to accommodate you. The public bathrooms were kept clean but periodically ran out of toilet paper. Beautiful gardens were well kept. The pool did have some algae on sides. There were food shortages in Cuba and it shows but they did the best with what they had. Overall it was a pleasant stay.

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