Senator Puerto Plata Hotel: Good quality for the price

Second time visiting this resort. Grounds are nice, food is ok. Was better the year before although there is lots of choice and no one was ever hungry . For the price the value is good, it's very clean and the staff are very friendly. It's more like a 3.5-4 star.

Grand Memories Varadero: Awesome Staff

Unfortunately half of the resort was closed when we were there at the end of May. What was open, was kept clean and the staff was always very atentive. One thing that did bother us was the wheel chair access bathroom by the pool area. We complained that the door was locked and we required access, however it was never fixed for the entire week we were there. Access to the International restaurant was not wheel chair accessable either. These things would have made it much easier for us.

Riu Merengue: Excellent Staff

The staff were great and very efficient and super friendly! The food was amazing with so much to choose from! The resort was very clean and well kept. The Steakhouse was delicious. I would go back to the resort in a minute.

Grand Memories Varadero: Fantastic Resort

The hotel was fantastic. The rooms were very comfortable and the staff were very pleasant and there were no complaints there. There were plenty of activities to keep everyone busy. We did do day tours to Havana and Matanzas. I preferred the tour to Matanzas. The tour guide, Sergio, was fantastic - Good sense of humour and very knowledgeable. Spoke Russian, Spanish and English. The food was good, although at times there were no plates in the dining area - probably because of the volume of people [... read more]. Overall, our stay was great and we thoroughly enjoyed ourselves. Would recommend this hotel to anyone wanting to go to Varadero.

Riu Palace Tropical Bay: Very Nice Resort

Amazing Beaches and pools, The staff was great, The property is clean and well managed. The day time entertainment was engaged and lively, some of the evening shows could have been better. The food had a nice mix... but could have been more local.. Really enjoyed the Jerk Hut.... Yummy!!

Riu Negril: All you could want and more!

We stayed at the Club Riu Hotel in beautiful Negril, Jamaica. It was our 25th wedding anniversary and we were treated like royalty with an upgraded room. Food was excellent as well as the staff. There is a fish sanctuary on the resort where you can see fish in their natural habitat. I have stayed at the resort 4 times now and will be going back in February. The bartender at the lobby bar entertains the guests with a beautiful voice. Check him out on YouTube. Remember, if you tip, you will get ou [... read more]tstanding service. The jerk chicken at the beach bar is awesome. A special hello to Aaron, our bell boy who is just the best and also to Kenneil, our breakfast server. Can't wait to go back.

Riu Palace Cabo San Lucas: "Amazing getaway destination"

Outstanding Hotel service, food , grounds, entertainment, friendly and always accomodating staff. Riu Palace is my destination of choice because of these qualities of what they deliver to their guests. I've always been treated with respect and never disappointed when I have any requests or reservations. I will be returning with my family and friends for years to come without hesitations. When it comes time to book a hot vacation, The Riu Palace Los Cabos San Lucas will be always be at the top of [... read more] our list ...... See you soon......

Riu Palace Costa Rica: Perfect holiday lication

A beautiful resort with great weather and wonderful people. Never better. Food was great drinks were well done and served continually. Trips to the cloud forest were long but beautiful. Love Costa Rica. We will defiantly go back to the palace

Riu Vallarta: Great resort!

Hotel is situated on a beautiful beach. Great for walking. Close to town for tours. While the hotel looks really huge, it is quite easy to get around. There are 2 pools, one for adults and one for children. At night the band plays in the centre and there is lots of dancing for all ages.

Riu Merengue: great spot to vacation

resort clean and well maintained.....beautiful gardens, clean beach, clean washrooms even on beach, good food and great service........this was our second time at this resort and we enjoyed just as much this time as the first

Riu Santa Fe: Beautiful Resort

Absolutely georgous resort. Beautiful scenery, with the mountains and ocean. Resort is located in a cove where the gulf of California meets the Pacific Ocean. Food was great on the resort! Buffett was delicious! Los Cabo was a great and fun city to walk around, try some authentic Mexican cuisine. Report was unreal will be hard to ever beat. Will be coming back to the Sante Fe for many years

Riu Negril: Older resort, amazing service

We were recommended this resort from a friend....well the location is awesome, the resort is older, smaller and purple!! Not our taste!! The room was small and well overdue for a renovation, and soon!! Everything worked and was comfortable and clean, but difficult to use hot water around 3-6pm daily. Not good when you're trying to ready yourself for dinner!! Mini bar in room was nice, vodka, rum, gin etc...and mix as well. Dinner reservation making was terrible, you had to go daily and hope they [... read more] had room, but if you did get reservations the food was fantastic and the service was impeccable. The entertainment crew was beyond amazing, they were friendly and funny, a really talented group of people!! The beach is not on the famed seven mile strip, it's in a bay and was very murky for most of the week....creepy, especially when it cleared the amount of stingrays would blow your mind!!! The beach was clean and lots of room....but no shade palapas, just trees in spots, so lots of no see ums....which bite, and are itchy!! Kids club we noticed was less than desirable, but the staff made the best of what they had....again it's the staff that make this place, always some kind of event or game or just fun to be had. Now the worst part was the pool...so small and people would eat and smoke and well hang in the pool by the bar all day....you know what that means....especially since there is only one bathroom in the lobby...even the restaurants had no bathrooms, you had to leave you dinner to go to the lobby to use the washroom!!!!! They had two small pools, one with a bar and one mostly for water sports, use the latter, it's much cleaner!! I wouldn't go back to this resort unless it was really cheap!!

Riu Vallarta: I loved this resort!

The grounds were always immaculate, the staff inside and outside were friendly and efficient, the buffet room was always well maintained, food always delicious and fresh. The room was very comfortable and always very clean.

Riu Cancun: excellent services

Very good enviroment with an excellent services. we enjoed entire our stay in the resort with a beutifull view. In the time we were there the hotel almost was full, but the service was so good that me and my wife all the time had filling that we are VIP in this hotel.

Riu Emerald Bay: Unreal Resort!

I thought this was by far the best resort I have ever stayed at. It was gorgeous, VERY clean, amazing pools (one adult only pool), and the food was spectacular. I am picky with food but it was amazing! The beach and service is also unreal, you will never have an empty drink in your hand. I would definitely recommend this resort!

Riu Vallarta: Amazing Resort

This was my second time staying at a Riu was a little nervous since my first experience wasn't the best..This resort definitely made up for the first time..Great staff, Food was good always something to eat..Beach was clean..Best times at the pool!!! Definitely makes me want to return to Mexico

Grand Memories Varadero: Excellent resort

A very clean well maintained resort We found the food to be very good and the rooms to be well stocked night time entertainment was great people were very friendly bar tenders were very helpful and the resort was five star in my books we plan to go back this winter

Riu Flamingos: amazing

this is a first class resort. Rooms, dinning, customer service and beaches are second to none. Staff go over the top for you to make sure you are having a great time whether you want an active or relaxing holiday...The area hosts many different activities for all ages. This is my favorite resort as we have been there 3 times and just love it there. Ceasar always makes it special....Just wish they would have you bring back the rolling keg of beer......

Riu Tequila: Great resort

The staff were always helpful and constantly smiling. The food was always good and well varied. The lobby bar staff treated us like friends and paid attention to the details. It was sometimes hard to locate beach chairs. The grounds were always kept clean.

Riu Merengue: Simply Amazing!!!

We have been going to the RIU Mambo every year for the past 11 years. My husband and I loved it from the first time we arrived and because of that, we continue to come back. We loved the fact that the "Mambo" was quieter and more quaint than the Merengue and Batchata however loved the opportunity to visit the other two. All the employees from washroom duty to the animation team, to grounds keeper, to pool maintenance, to maid service, to the bartenders, to the chefs/servers, to front desk to Hot [... read more]el Manager etc. are absolutely wonderful!!! The hotel is kept very clean, the grounds are well manicured, and the food is delicious! Everyone is very friendly, helpful, polite and always smiling while still doing a fantastic job even in the extreme heat! Although it has been renamed to the "Merengue", it will always be the "Mambo" to me. Sadly, my husband passed away 2 years ago but I will always continue to go to the "Mambo" to visit with my Riu Mambo "Family" because he would want me to!!!