Staff all try their best to accommodate everyone. Staff speak pretty good english.
Food is fine, remember why you are down in caberate the ocean and the weather.
Beach is great, take time to explore cabarete, it is safe and friendly
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Private -
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Bahia Principe Escape Ambar: Going downhill and only getting worse
Grounds are nice, clean and well maintained. Food ok if you like fish,chicken,pork or beef. Most buffet meals are overcooked. Roomservice was ok but they kept forgeting part of the order everytime. A la catre rest. M.E.A.T was ok, Portofina wasn't like in August, food arrived lukewarm to the table Cooking staff at las olas for breakfast wear the mask underneath their chin !!! Great protection against covid. Managing staff don't care about covid rules, told them on multiple occasions about people[... read more] in the buffet area with no mask or underneath the nose and they don't move to adress the problem. Beach was seaweed free but a bit rough. No service near the end of the beach. You have to be near a bar for beach service. Don't accept 69109 as a corner jr. suite, it's awful with all the truck noise and diesel smell. They moved us to 67317 which was excellent with a small oceanview and full poolview. Spa was very good but they cut back on alot of packages since August. Night entertainment with the singers (3 nights) was poor, one lady singer shouldn't even be there. Shows on the other hand (4 nights) were good to quite good. Some staff were friendly others didn't care. Definetly not a 5 star, more 31/2 at best. Companies whose staff rate this hotel 5 stars should be fired or sent to a real 5 stars hotel. Enough said, hope this review helped.
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Goldie -
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Bahia Principe Explore Esmeralda: Lovely resort. Great value.
The resort is spectacular with good entertainment. Restaurants were really good. Service was good except for room service due to the limited English. Beach,pool etc. we’re really good. The resort is very well maintained and clean.
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Private -
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Excellence Punta Cana: Resort Parallel to the Beach
Love the fact that the resort is relatively small and parallel to the beach. Ample beach lounge chairs so no need to wake up super early to reserve... There is plenty available all the time. The food is really good and the rooms are spacious and clean.
Note to consider: The beach flag is always RED meaning Danger. Therefore, for those hoping to swim in the ocean at your leisure, beware. You can "stand up" in the waves, close the edge of the sand but you can rarely go out and actually swim[... read more] since the waves are pretty strong and high.
This is our 2nd time at this resort and we love it. BUT, this time, I must admit that help and reassurances concerning getting our negative Covid test back in time were not handled with empathy. It was really late coming in. We had found the phone number of the clinic to enquire but the staff at the clinic only spoke Spanish and none of the Desk clerks were willing to take the call and translate for us. We had to wait. Were extremely worried. It finally got resolved but there seemed to have been a sense of "it's not really our problem.
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Richard -
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Select Sosua Adults Only, Trademark by Wyndham All Inclusive: Never again resort
1. We were assigned a room on the fourth floor with no balcony and no air conditioning for 2 nights. The temperature in the room was 31C. My wife slept on the floor as close to the door as possible.
2. I made a present of US$100.00 to change room to second floor. I’m 73 and expected to walk up 4 floors to a room…..not happening.
3.Food was adequate….COVID-19 protocols and testing were good.
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Private -
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Ocean El Faro: Amazing Resort
We visited the resort from Nov 19 - 26th. The resort was one of the best ones we have stayed at. The food was good and always had plenty to eat. Rooms and grounds were kept clean. Staff was amazing. Swim up bars are closed due to Covid but the entertainers do a great job of keeping things fun. We will be back to vacation at this resort.
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Private -
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Bahia Principe Escape Ambar: Amazing Ressort
Beautiful Resort, Amazing Beach, Wonderful Staff
Had a Great Vacation. Weather was Perfect. Beach Dinner was Amazing. Lobster was huge! Pool Staff Incredible…Thanks to Marlene and Desiree 💕
Hugh Thanks to Juan Carlos Valdemora who made it Perfect. This man goes above and beyond to make everything Perfect! 🥰
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Effie -
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El Beso Adults Only at Ocean El Faro: Loved it
Beautiful resort!!
I loved everything about it, except the beach area it was a bit rocky , I stayed on the el beso side where ppl were partying at the pool, room very clean with everything u need including a mini bar, coffee machine etc.. great view … worth going for sure!!â¤ï¸
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Alanna -
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Majestic Mirage Punta Cana All Suite Resort: Wonderful staff and relaxing environment.
I want to preface this by saying COVID changes all inclusive travel, so please keep that in mind and this review is based on that open minded thinking. Both my mom and I have traveled to a number of all inclusives, including a few others in Punta Cana. I can't speak to the family section at all. I will note if you are looking for an adults only, there ARE children, however only 2 of the 7 buildings allow children and there are a lot of adult only areas. I had originally looked for adult only but[... read more] I was happy with Majestic Mirage. Majestic Elegance is adult only, though not all club level. I HIGHLY RECOMMEND club level if you go that route.
My mom and I (72 and 38) travelled together for 10 days via WestJet and we upgraded to Premium. I highly recommend premium if you can swing it for the priority screening/check in/boarding, baggage, food and service. I can't go back to regular economy. The flight attendants are required to enforce the mask rule, please go easy on them. The attendants we had on 4 flights (Ottawa-Toronto, Toronto- Punta Cana and then back) were WONDERFUL! On the way back though they had clearly been having issues enforcing this rule and were frustrated. We booked a swim up suite in Mirage Club which is one of 5 adult only buildings.
Airport: Connecting at Toronto was pretty seamless, though coming back airport staff at screening at Toronto did not care at all about social distancing and rushed everyone together. Got off the place and through customs/luggage/etc in 15 minutes.
Check In: Was a breeze, individual check in in a waiting area with snacks and drinks. It went relatively quickly. Since we got to the resort around 4:30 our room was ready. There had a been a room change pre-arrival, the original room was what I had requested (interior facing swim up) but my mom was happier with the exterior. If you want to be close to the beach and the action, request buildings 4 or 5 interior. We were in building 5.
Room: Spacious, clean, comfortable bed, traditional coffee maker and nespresso. We took a container of milk from the buffet. It was kept well stocked in snacks and drinks. Air Conditioning wasn't great but not terrible. Musty smell went away after a day or two.
Butler: Alejandro was amazing. Your butler walks you to your room and shows you key areas along the way. We connected on whatspp and anything we needed I could just message him. Anytime he saw us he asked if we needed anything.
Club Lounge: At the end of building 5 and 6, as well as in the main lobby for families (and anyone could go in, I just never used it!), snacks and drinks. This is also where you get towels (there is no towel card, just ask!) and book covid PCR test (65$ each).
Food: Buffet Seaside (near the beach) has beautiful views of the ocean, it is buffet for breakfast and Lunch and a seafood a la carte for dinner. We aren't seafood people so we didn't try it. Main Buffet has slightly more options than seaside. Both are good quality though the food was fairly similar (except dinner at the main buffet) every day. The only 2 a la carte that require reservations are the Tepanyaki and French. Italian, steakhouse and seafood you can just walk up. I recommend if you don't want to wait to get there by 6:30 when they open. We tried all except french and seafood and I was happy with all. Snacks are at the lounges and sports bar is 24 hour (didn't try it). Room service was okay but things were cold by the time it got to the room. There is a good selection of food though. Coffee shop in the plaza is wonderful, I recommend the half and half, half frozen espresso and hot warm chocolate.
Drinks: Servers were available, I didn't go up to the bars much anywhere. Great bartenders. I recommend their drink, the Majestic. Frozen orange/coconut flavour with rum. They make delicious mojitos. The house Red was good, though I wasn't a fan of the House White. They did apparently have issues with their suppliers during covid.
Pool: Swim out suite was great with the bali beds. If you want a more secluded option, ask for the exterior room. if you want a party area, ask for interior. If you do not have a swim up suite and are a pool person there are plenty of bali beds and loungers.
Beach: Adult only areas, lots of entertainment during the day. There is seaweed, it is natural. They do their best in the morning to clean it off the beach but there is only so much they can do. The water is wonderful and there aren't many rocks going in.
Nightly entertainment: Plaza has live music from 7-9, nightly show is 9:30-10:30. Other than that, not much night life. This is a relaxed resort, not a party resort. Things were closed, other than the sports bar, by midnight. There is a disco in between colonial and elegance, not sure if it was open when I was there. The entertainment staff are wonderful and friendly and try to engage everyone.
The staff here work hard to make you happy, they were ALL wonderful. I could sing their praises all day. They were out of work for 8 months and are so happy to see travelers again. If you have issues they want to improve.
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Jamie123 -
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VH Gran Ventana Beach Resort: loved it here
stayed here november 16 to 23 2021. Really liked this resort! Although not much was going on due to the lack of people ( maybe 30% capacity?) like entertainment, games etc, enjoyed my stay so much! The room was a bit small, but did not go away to stay in a room, so that was no big deal as it was always clean and our girl Lidia kept our fridge well stocked with anything we asked for. The food at the buffet was tasty and got to try all of the al carte restaurants which were great. The staff i[... read more]s fantastic here! Joealisa in the vintage bar made sure we had everything we needed or wanted. Spent a lot of time at the beach- the reefs just off shore right in front of the resort made for some very nice snorkeling. Having to go for the covid test before returning to Canada was probably the only downer of the trip, but as the clinic was a minute walk from the front door of the resort no real hiccups there either. All in all a great stay!
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Kevicii -
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Viva Heavens by Wyndham: Relax away
The resort was smaller than I expected however the staff and service was incredible. Food was good and the resort Is very clean. They had entertainment every night. I would definitely recommend for some to come here
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Azi -
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Royalton Bavaro Resort and Spa: Excellent resort
My family and I were a group of 50 people came to Royalton Bavaro resort for 7 days. Almost everything was amazing the staff, services, shows, we really appreciate every and each person who works there from front door staff to the highest level. There are a few things needs to be improved including the cleaning, room services, more inclusive activities, nightly music at floor dance, etc. I want to specially thank Diosmaikel at the Buffet who went out of his way to try to get cream for my coffee [... read more]big thank you, the host Niuberi, room cleaners Mayra and Brenda. We really hope to c u all in the near future
Azi 16313
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Private -
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Bahia Principe Explore Punta Cana: What can I say...
What can I say?? We love Bahia resorts and as a 9 time guest we were quite excited to be going back to Punta Cana. This however, turned out to be our least favorite experience. We had issues at check-in, a crappy bed, and the food was just mediocre. We understand that some things may be affected by the COVID times however our trip was slightly disappointing to us. We have come to expect a higher standard from Bahia. Nothing that we experienced (or didn't experience) was enough to ruin our v[... read more]acation however it may make us reconsider which Bahia location we travel to next, if at all. The beach, grounds and pools are beautiful no matter what.
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Private -
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El Beso Adults Only at Ocean El Faro: Wonderful Vacation at El Beso
Had a great time at El Beso in November 2021. We were a group of 6 and all had different styles of rooms. We had a swim out, one couple had a regular room and the las couple had toilet issues and were upgraded to the roof top terrace. All the rooms are very similar in decor, just a big size difference with the roof top. The swim out we had was in building 17, sun all morning, it was perfect. The food was as expected, always something to eat. The only crappy part is that you cannot prebook [... read more]your a la carte restaurants. For Japanese you must get up at and be up there to book at 7am, all the others you have to wait in line at for 6pm. It’s a bit of a pain but we figured it out and ate at restaurants every night. The other option is to eat at the adults only restaurant at the beach. We did breakfast there everyday and they also had theme nights for dinner at 6:30pm or 8pm. It was great. A very nice feature is the lazy river. It is on the family side but a short walk from the adult pool. We brought our own tubes, good thing as they were very hard to find throughout the day. Overall the resort is well maintained and the staff are very friendly, we did not have any issues with service, we knew what we were getting into with Covid. Mikes Coffee was dynamite, a must visit place with lots of room to sit inside or outside. The airport leaving DR though was a gong show, make sure you also complete your departure declaration before you get in line, many people didn’t and they just shoved us to the back of the line. Finally made it through customs and made it on the plane 20 min prior to departure and did not get a chance to do some duty free shopping. I would definitely visit El Beso again.
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Private -
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Bahia Principe Escape Ambar: Great food, good staff, safe & clean
Great staff, amazing food selection,clean spacious room. Grounds are beautifully kept.
Pool got very busy and not enough chairs. Music too loud at pool & main lobby. Nice beach. It was great having access to the other resorts, especially when the pool got so busy & loud.
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Samcanada -
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Bahia Principe Escape Ambar: It use to be better
I wish I could say I got what excepted ,base on my last time I visited ,unfortunately, I did not .
The food verity is limited a lot of pork in the buffet ,I was looking for beef(stake) but it was offered only 2 days in my week stay. And in the buffet they run out of food fast for example ( grilled mussels was done so fast and when I asked for it, they say sorry finished,we don't have anymore ) .
We had few a la Carter restaurant to reserve for dinner and ,U couldn't reserve a in most of it [... read more] . We only could do 3 . And the meat restaurant was not that good .
My cell was stolen the last day before check out . And when I contact them when I went home , they said I should have contact the police before leaving the country ! Honestly ,I don't belive it I should delay my flight to look for my cell .
Before ,the servers use to approach u more often to ask u what do u want! Now u where lucky if one passes u and asks .none on the peach .
Overall, it was way better before.
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CouplesTravelling -
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Finest Punta Cana: You’ll love it!
Amazing service everywhere, great clean facilities! Top notch decor and food at all restaurants! All personnel wears masks and disinfection stations available everywhere! We loved every moment of our stay!
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Kitzu -
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Royalton Hideaway Punta Cana: Close to what it can be
Beach: not Cuba but good.
Food: good but not the variety you encounter at large resorts.
Rooms: standard, good but at 4 stars resorts we had jacuzzi in the bathroom or on the balcony, here just a shower.
The most annoying part was watching weddings, I mean people eating and dancing in the main plaza 8-11pm or by the pool (3 weddings in a week). In the rest of the days the same area is used for shows or just a nice outdoor Disco. Annoying! THIS CAN BE FIXED
I do not watch TV in vacation [... read more]but in the evening before dinner I opened it for news and some Latin music. It was frustrating to see the network buffering, loosing signal, flickering image, etc. This is not acceptable in a 5* resort. IT CAN BE FIXED
No lounges available at the beach or at the swimming pool, just talk to the beach guy or the pool guy and they take the towels of some lounges hold by people for hours.
Overall I enjoyed my vacation, staff professional and friendly with minimal exceptions. They did not ask but I have to mention the people from which we received an exceptional service: Jose at the beach bar, Ozuna at the pool bar and Sadeica at the main bar that - Thank You.
Have I been in better places in same price range? Yes.
Do I recommend this resort? Yes (already done so).
Do I go back? Probably yes, if the price is right.
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Private -
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Ocean El Faro: Nice Resort - Horrible Beach.
The resort itself was nice. The staff was pleasant, and my room was nice with no complaints. Resort sales staff were very pushy, the same with the vendors on the resort. The food was decent, not amazing, not horrible.
The PCR covid exit testing was a nightmare for those who did not bring a RT Lamp kit. There was a 2+ hour wait just to book your test, and then a 2+ hour wait to have the test preformed. Some had to go back they day they were leaving because they did not receive their t[... read more]est results.
The beach is awful. There are rocky sections where you can't even enter the water. the water is very rough, and everyone said it's because it's hurricane season. No it's a naturally rough beach. There is a rock breakwater the resort added to calm the waves, but it stirs up the sand. The sand is dirty with plastic and other garbage left by beach goers. If you are going because of the beach don't go. If you are a pool person, it's very lovely.
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Vi81 -
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Royalton Bavaro Resort and Spa: Great resort !
We had an amazing time at Royalton. Clean, spacious, friendly staff, great service. Beach area is all you need, no rocks in the water. Food 5 stars. Great restaurants and activities on cite.
Will be coming back !