Melia Las Dunas: Awesome Vacation

Well, first of all... it's Cuba - can't expect Canadian standards in a country without the means to create that sort of environment. That being said, our resort was beautiful, our room was acceptable, the food was decent, and the staff were excellent. We heard a lot of bad things about a resort a little ways down the beach having really bad food and no running water, but we never experienced any problems during our stay. We were placed in villa 51 (close to the beach and leisure pool, far away  [... read more]from everything else) so we had to do a little bit of trekking to get everywhere but luckily we didn't mind walking off the carbs and alcohol we were consuming. Great time - great staff - FANTASTIC BEACH. We would return in a heart beat just to experience the beaches again. Sadly it rained the last 2 days of our stay which cancelled an excursion, but Transat was awesome to deal with.

Sol Cayo Coco: Wonderful

First time out of Canada in 24yrs....it was all I was hoping for. Enjoyed my stay and can't wait to return to Cuba. Sol was lovely, seems to have the best beaches in my opinion on my beach walkabouts.

Melia Las Americas: Great resort

Everything was great but some of the serving staff staff were very unfriendly which put a downer on some of the dinners. The GM was very out going and helpful if we had any issues. Rooms were excellent.

Melia Las Americas: Beautiful

Very clean, beautiful location, great beach, very nice golf course The manager was always available to speak to and was very helpful and friendly! The only bad thing was the weather was bad and the pool bar near our bungalows and was only open a couple times because of that.

Sol Cayo Santa Maria: Beautiful beach, medium resort.

Grounds, rooms, public area needs TLC. From replacing and adding lights to cleaning beautiful tiles around pools. Food is OK. Resort staff is amazing! Missing a lot Cuban music! Missing also Creole and la Picua restaurants.

Melia Jardines del Rey: Good overall vacation with some issues

When we got to this resort our first impression was uncertainty, it felt a little 'disjointed' somehow. After a few days once we got the feel for it and figured out where everything was on this large resort it felt a little different but I am still on the fence as to whether or not we would return. This was our second visit to Cuba and our third all inclusive resort. CHECK-IN: Similar to what you likely read in other reviews, they did check in as a group and it was pretty organized. I liked the [... read more] idea, however when there is a big group sometimes I found it hard to hear what the staff were saying and had to clarify afterwards. We got there around 1130am so our rooms weren't ready, I was glad I brought a towel with me as you cannot get your towels without a room key! They told us our rooms wouldn't be ready until 3 or 4 but we were able to get into our room around 2pm. ROOM: This is a great feature of the hotel, I had high expectations based on the great reviews that I was reading before we came about the modern rooms and I was pleased. We requested a higher up room with a king bed and got building 2 , and happy our requests were met during this busy time. We had a shower only, which was too bad as I like my baths but no big deal. Our room faced the pool but we had some greenery for privacy which was nice. I would not recommend this building to anyone with small children or who is a light sleeper. One night I heard what must have been the disco at 2am, another night there was a party from 10pm - 1 am at the pool bar which felt like it was right outside our window! Other nights we could hear people partying but luckily still managed to sleep okay. The beds are a bit hard and by the last couple of nights my boyfriend and I were both complaining of sore backs when we woke up. We also lost water completely on 2 occasions, once at the beginning of our trip and our last morning before checkout - thank goodness we had showered the night before. Filling up the toilet with the dribbling hot water from the tap was not a fun time but we were left with no choice if we wanted to flush! The water pressure the first few days was awful more like a sprinkle, but seemed to get better as the week went on. Beware of sudden temperature changes in the shower! BEACH We didn't spend a lot of time on the beach. The first morning after we arrived I went down before 7am to reserve a chair, I hate doing this but our previous experience showed us that sometimes it is necessary if you want a place to sit! This is totally not necessary to do that early in the am at this hotel at the beach or the pool. Someone ended up stealing one of our towels and one of our friends towels, at a cost of 15 CUC this was not a great way to start our vacation. The beach has 3 rows of huts so LOTS of shade and no real reason to rush down super early for a chair, the sun comes up from the opposite direction so there isn't a lot of sun all morning to tan in. The one day we ended up going back up to the pool so we could tan better. The beach is also quite rocky so I highly recommend water shoes - however - our friends discovered an awesome spot where this isn't needed. If you don't need to be close to the beach bar, walk to the left side of the beach, past the boat launch and there is a little slice of heaven between resorts. 2CUC per chair for a day, but you get the good blue pool chairs instead of uncomfortable beach ones. The beach has no rocks we spent our last day there and it was amazing. Just beware there is no shade. I also highly recommend renting a paddle boat, such a fun time! POOL The pools are lovely, we stayed by the pool closest to our room which was also close to the big snack bar and supposedly the "quiet" pool. Great layout, very clean and we spent a lot of time here. There seemed to be a lot of big families or big groups who loved to party and be very loud at this hotel which was not our thing but throw in some earbuds and you are golden! The snack bar made the best drinks. FOOD I wasn't overly impressed with the main buffet food for dinner. It was good if you had patience to wait in a long line to get some fresh cooked meat or pasta. I would recommend more food stations or better managed food stations but this hotel definitely has a lot of potential. Breakfast was good, again, some line ups but the omelettes were delicious same with crepes/pancakes as well... lots of yummy pastries. The a la cartes were very very good as well. I got sick at one point with a stomach bug, not sure where it came from as no one else seemed to get it around me. As far as drinks, the lobby bar made great coffee and so did the snack bar. I had mixed experiences at the lobby bar with the alcoholic drinks, some were delicious others not so much. The snack bar had consistently delicious drinks, Papa Jr will set you up!! ATMOSPHERE/STAFF As usual in Cuba the staff were lovely and warm, we loved our server Yunier who always treated us wonderfully and we always made sure to sit in his section. Where the hotel has some room for growth the staff is amazing. The lobby bar was probably my favourite part of the hotel, big, open, relaxing and great entertainment every night. If I were to go back it would be for the lobby, the staff, and the little gem of a spot we found on the beach - these things were good enough to eclipse the other issues. BUGS This hotel is still being completed and there is a lot of standing water around - so there was a lot of mosquitoes (at least I think that's what they were..). I got bitten pretty much every day - some of the bites turned into big welts that would stay for a few days. Thank goodness I read reviews and brought after bite! We saw a lot of people with awful looking red bites all over their back or legs, thankfully this didn't happen to us but I wonder if it was sand fleas since we weren't at the beach a lot. All in all we had a good vacation with a few hiccups, I believe with a few adjustments that this hotel has a lot of potential. We are both pretty easy going people but for this review, the reason I gave 3 instead of 4 was just the number of little things that seemed to add up for us.

Zel Cozumel: Smaller but well run

Spent 10 days here to play golf across the road. Perfect location for golf. My only complaint would be that the lobby bar is closed when the pool bar is open. Lobby bar should be open for coffee in the morning and drinks from 11 to close. After 4 hours golfing in the heat it would have been nice to sit in the air conditioned lobby barprior to going outdoors and wait in long lines at the pool bar. Also make sure you get a tower room. We had to upgrade as not all rooms have refrigerators and coffe [... read more]emakers.

Melia Marina Varadero: Fabulous Resort

Absolutly beautiful resort!!! The al-la-carte restaurants were the best I've ever been to in Cuba. They ambiance and food were superb. The room was large and comfortable with all necessary amenities. The drinks at the lobby bar were lovely and I loved the Pina coladas and Spanish coffee. The grounds were well maintained and the marina boardwalk was beautiful to walk in the evening. The beach was a 10-15 min walk but the resort had a shuttle that picked you up. If you want classy place with great [... read more] food and drinks and respectful people, go to Melia Marina Varadero

Melody Maker Cancun: Good resort, customer service was not great

Had some issues upon checkout. Our flight was delayed and they would not let us use the facility to eat or get dressed. Not impressed with final service provided by Cesaer. The manager Jeanette was great. She was very accommodating and flexible.

Paradisus Rio De Oro: exceeded our expectations

we just came back from a week at this hotel, the weather was gorgeous all week, the food is wonderful, the ground is beautifully designed, very romantic place, the spa is piece of heaven. the lobby bar staff are wonderful as well the waitress every where, the A la carte restaurants are exceptional. I now know why so many couples are repeat clients, why change something so good.

Hotel Camino del Mar: Amazing resort !

We just came back a week ago.Vocation was wonderful ! MCG is really beautiful (a hope,that management will invest some money and will renovate hotel rooms)because it is very outdated .Service is great (we had problem with TV and it's been fixt with in cople of minutes)room was always clean .Food was good,a lot to try ,buffet was great. We arrived to MCG at 11 p.m and my husband was really upset,that we could not have a dinner,but next day he change his opinion ,most of his time he was fishing.We [... read more] had really good time and definitely I would love to come back

Melia Peninsula Varadero: The beach was the best part of our holiday.

We'd never taken an all-inclusive vacation before, so it was a new experience for us, and probably one that we wouldn't repeat. The best we can say is that the beach was nice, the grounds were pleasant, neat and tidy, and the staff were really warm and friendly. It was a cheap vacation.

Paradisus Rio De Oro: Still a great Resort

This was our 3rd time at this resort. We've tried other 5 stars in Cuba but always return to this one. The Beach, Pool and Grounds are breathtaking. The Staff go out of there way to make your vacation memorable. They are so friendly and accommodating. The accommodations, food & drinks are good (better then any resort we've been to in Cuba). Great value. Highly recommend this resort.

Melia Cayo Santa Maria: Poor Value for Money - Food Very Disappointing

Highlights were beach and pool bar. Food was very disappointing (ie. buffets and al a cartes). Rooms were ok. Service was generally quite good. Sports activities were a joke as there was never anything available and server in sports hut slept more than he worked. Never any fresh beach towels available for exchange. Not a good resort for families. Not enough amenities for kids and teenagers. Resort not good value for the amount paid.

Hotel Camino del Mar: Great Resort, Amazing people!

This resort is the perfect size, everything is central and doesn't require a lot of walking. The beach is incredible and the different colours of the water are mesmerizing. What makes the resort is the people who run it, they are so friendly and personable and make every meal very enjoyable. Guillermo, Tony, and Edel are great servers in the buffet, make sure you get to know them! The only downfall is the little bugs, bring bug spray with lots of deet!

Melia Las Americas: Amazing resort

This resort is absolute heaven. The staff are friendly and there are plenty of commodities around the resort that make your stay memorable. I've been to Cuba four times myself and this time it was my girlfriend accompanying me to this resort. Out of all resorts i can confidently say this was the best Cuba has to offer to date. There are three pools and the views are amazing. We stayed in a bungalow with an amzing ocean view. Waking up in the mornings was worth it. The maid was very friendly and  [... read more]left us beers and waters dauly. We even had a complementary bottle of cuban rum. There is a ping pong table and pool table for those interested. What I found amazing is that the boat rides (sail boat, kayak and paddle boats) were free as part of our stay. The staff on the beach are generally disinterested in beeing pushy when compared to other resorts but they do remind you of their offers extra to those included. Our stay would have been better if only for better weather and better service at the beach. I would have rated 5 stars but those are pretty big pluses for us when staying in all inclusive resorts.

Melia Las Antillas: Happy week.

Amazing resort, we enjoy the daily shows, the food was good and fresh, the staff very friendly, the Catamaran with dolphins tour was awesome , The only part they have to fix is the elevators. En general everything was good. Thanks

Melia Las Dunas: Great resort, decent service

Needs a renovation, service was not very helpful, no clean towels all week, poor plumbing in rooms, can't flush toilet paper??!! Rooms weren't cleaned very well. Beach was awesome though, food was decent for Cuba, pools were nice

Melia Cayo Santa Maria: Melia cayo santa maria

Nice place needs a bit of maintaining but still beautiful I would go back again hopefully next year Pool staff are excellent Rooms were clean fridge stocked daily Food wasn't bad in the buffet but a L A carte need some work

Melia Las Americas: Walk to golf each morning

Perfect location right on the golf course and on the beach. Rooms were clean but basic. Staff were friendly and accommodating for the most part but having a CUC in one hand at all times improved the service immensely. Food in Cuba is very different but you could find something that suited your taste and dietary needs. The Japanese restaurant was the best and would recommend making reservations when you first arrive. The ocean was beautiful, the onsite pools were very cold though.