Sandos Caracol Nature Resort and Water Park: Very nice resort

The resort was very clean, eco friendly which is important to me. Friendly//helpful staff, good food, nice rooms, pools nicely maintained, beach was nice and the entertainment was great. I loved that there were lots of wildlife free to roam the resort. My only concern was a few had been caged, and they didn’t seem to have much room or greenery etc (upsetting).. I hope this is something the resort considers to change. Example deer, few birds and farm animals. Overall a wonderful  [... read more]time

Ocean Coral Riviera Cancun: Excellent resort

I traveled with my elderly parents the last week in January 2019. When deciding on a resort I specified that I wanted a smaller resort with easy beach, pool and restaurant access and Nicole Deforest recommended this resort. We were extremely pleased with everything! Clean, friendly staff, excellent food, easy access. I would very much recommend this hotel.

Grand Palladium Kantenah: Great value

Stayed at the Grand palladium in Akemal January 2019.Very well maintained resort with lots of pathway options. Very safe feeling resort. Shows have been updated this year with a great dance troop providing entertainment. most nights. The paths through the mangroves are like a free eco adventure so slow down and pay attention. Food was plentiful with lots of choices. Rooms were lovely and the beach had good sandy areas and fish to see. especially late afternoon. Not a party resort.

Viva Maya by Wyndham: Nice resort.

Grounds very nice an clean, well maintained. Nice, relaxing public areas (especially the one by the main lobby). Clean rooms, but facial tissues Not provided! We would expect from this kind of resort complimentary fridge refill and free safety box. There was only one complimentary bottle of water per person upon arrival and empty fridge. Additional water available at high price in the lobby store. Standard buffet with No organic choices. Butter replaced with margarine. Dress code fo [... read more]r ala carte restaurants required on website but not enforced at all, same with kids age limitation posted on the sign at the main pool. On the positive side there were sufficient amount of lounge chairs around the pool as well as on the beach. So you could find the lounge chair even around 10 -11am. Staff helpful and friendly.

Grand Palladium Kantenah: Beautiful resort... very organized... clean and great service and staff #1

Would recommend to friends and family...will return. Great scenery Well kept... very organized & awesome staff & great entertainment we hope to come back next year. Beautiful beach & very friendly staff in every area .Pools are amazing & fun games, yoga & volleyball games to play . Want a special thanks to our pool waiters Lucy and Cesar 😄👍

El Dorado Seaside Suites: Disappointing, Read carefully.

Be careful when booking this hotel. We booked for the El Dorado Seaside Suites and were put on the Sensimar side which was the older and dated resort. We had to pay an additional 500 dollars to be moved into the proper room. Trip central has been poor at helping us resolve this issue. Disappointed and would be hesitant to book with Trip central again.

Platinum Yucatan Princess: Wonderful resort

This resort is just beautiful, well kept and very clean. We really have not one bad thing to say about this resort. Food was amazing at buffet and all the a la carte, along with the service. Staff is very friendly and helpful! Great resort

Barcelo Maya Caribe: Pretty much perfection!

The Barcelo may seem large but because it is made up by 5 smaller resorts put together, you have the benefits of accessing the other resorts' ammenities and the total beach is huge and offers different options from clear sand and water to coral for snorkeling. As well since it is in a cove, the water is somewhat calmer than more open areas. The food is exceptional including the buffets where fresh fruit, veggies and Mexican favourites were highlighted, and the a la cartes that are abundant and  [... read more]amazing. Beautiful grounds, cenotes to visit across the road, many activities at the resort made for an exceptional vacation. My son played volleyball everyday and we played tennis. Staff are kind and caring and hardworking. Unlike other resorts I never got the feeling any of the staff was looking for tips. And there was little to no waiting to get drinks and food. And unlike other Mexican resorts I've been too, this one I would like to visit again. The only downfall is the dolphinarium which is definitely unnecessary, sad and a black mark against an otherwise beautiful resort.

Ocean Coral Riviera Cancun: Beautifull Resort

Ocean Coral was a beautiful resort and the restaurants were very good. we enjoyed the buffet at Breakfast and Lunch. Lots of choices for 4 everyone. There are 4 omelet stations in the morning so the wait was very short. The waiter will even bring you Cappacicino or Lattes . We especially enjoyed the Blue Moon a la carte where the filet mignon was wonderful. All the staff at the hotel were friendly and happy to get you what ever you wanted. One down side was the liquor selection for the sta [... read more]ndard package, the rye was unacceptable(LDT brand or Less than Desireable Taste), CC was an upgrade but there were 4 scotch choices and 3 bourbon choices, once again catering to our US neighbours. I'm a rye drinker in the evenings. The drinks around the pool were very good. There was also lots of sparkling wine all day. The beach was very ruff and yes the seaweed is a problem but the staff works very hard to take it away every day. Lots of lounges and palapas. The pool deck is quite tight because of the amount of Bali beds that take up space so the lounges were close together but at least you got to know the people around you. The rooms were bright and spacious and the grounds magnificent. I don't think that the extra cost for the premium package is worth it the pool is very small and the bar is inside .

Iberostar Waves Quetzal: Another great Iberostar Resort

My wife and I came back from Iberostar Quetzal and it was great. Fantastic food, service, and the pool/beach was great. Nothing but a great experience. My only concern is with Sunwing and their lack of transparency with travel to and from the hotel. We ended up having to pay a lot of money to get to the airport on our way home because of the lack of communication on their behalf.

Blue Bay Grand Esmeralda: Great Place to Vacation

First time for us in Mexico and we could not find much wrong with the resort other then they don't have Blue Cheese dressing at the buffets. They could use a few more golf carts to move people around quicker. All the people were friendly and kind and spoke fairly good English. All areas were clean and well maintained. Outside the resort you have to careful as the place is running with ripoff artist. we got scammed for 269.00 usd for a ring that Westjet (bd) tours forced us to go into a jewelle [... read more]ry factory in order to get a free ride to 5th ave. where there is more of these robbers for miles. Had the ring checked out in Canada and its junk. I am not sure yet who is at fault for putting Senors in rooms right in between a bunch of Mexican University students who were on spring break and do not sleep. Up all night screaming and making a mesh, load music and noise until 5.00 am and then start all over again at 10.00 am. Our last night the Resort did move us. I would go back but not on any spring break.

Sandos Caracol Nature Resort and Water Park: Wonderful stay in the jungle

This was my third visit to this resort, and as usual, it did not disappoint. The food was delicious, the room clean, and the beds comfortable. The grandkids just loved the waterpark, and the adventurous adults enjoyed the slides too. I am interested in birds and bird watching, so I enjoyed all the jungle around the resort. I would encourage the hotel to start keeping its own bird list of what has been seen on the resort so that when they get visitors such as myself coming, they have a checklist  [... read more]of what to look out for readily available. I enjoyed the short snorkel trip in the Jade River, although it is a very short excursion. It gives a different view of all the mangroves, and the water is crystal clear. I would recommend this resort for people wanting a good holiday for a family.

Bahia Principe Explore Tulum: Great Resort

The rooms were very clean comfortable and very roomy with balconies The food was very plentiful great variety. We are vegetarian. We found that outside of Breakfast eggs there was not much by the way of vegetarian proteins during lunch or dinner. We felt that there could have been more tofu based lentils and soy beans based dishes Greek yogurt protein source. Other than thus defeciency for vegetarian diet it was very plentiful and had great variety The service was excellent very courteou [... read more]s and warm I will go back there in a heartbeat and recommend to my friends and family

Grand Palladium Colonial: Great resort

Our family loved this resort. It was nice and clean and the staff was all very friendly, we never lacked anything. We loved that the pool and the beach was close enough to walk back and forth to without having to pack up and go from one place to the other. And the lobby was such a fun experience in the evening, it was very comfortable to relax and play a few games or just have a drink and enjoy the band!

Barcelo Maya Caribe: Beautiful resort!

This was my second time staying at the Barcelo Maya Caribe in Riviera Maya. The grounds and common areas of this resort are beautiful and well maintained. The beach is very nice and if any sargassum appears, they work hard to keep it cleared up. I loved that there were so many palm trees on the beach instead of man made palapas. The pools are a few steps from the beach. I never had a difficult time to get a lounger at either the beach or pool all week. There are many parts I keep disc [... read more]overing here. Mini golf, haunted house, bowling, wave runner, water parks...the list goes on. They are building a zipline course at the outter edge of the resort. The resort is quite large, but always walkable. They do have a bus to take you between the sections, but it really isn't necessary if you are able bodied. We ate at 4 of the ala cartes that we booked from our allowed ones, and paid to eat at the Brazilian restaurant (Braza). It was good, but I don't think it was any better than the restaurants we ate at for free. Enjoyed the swim up bar at the Caribe section, although we mainly were at the beach. Loved the bartenders in the Maya Mall bar. Jaguar disco was fairly busy a few of our nights, but a bit too much techno being played. Lovely sized disco with go-go dancers up high. The only downsides to this resort would be that they don't include unlimited wifi for a 5 star resort, and just find little places to skim a little off the top. They try to make you use a credit card for everything extra instead of being able to use cash, so if you use cash, expect it to take a long time to pay for things. The staff work very hard and are all very friendly. I highly recommend this resort for families or for a couple looking for a quieter stay. I would suggest it isn't ideal for singles as there really isn't a lot of night life. Overall a very good stay at a top quality hotel.

Ocean Riviera Paradise: Loved Everything!

Beautifully manicured grounds, fast and efficient checkin at the Privilege area. Food and drinks were always exceptional, as was our butler, Paola. This is our 2nd time staying at he Ocean Riviera Paradise and we would go back in a heartbeat. Marco at the Privilege Beach area was amazing, always a smile in his face:) Endrick at Route 66 restaurant was friendly, funny and kept our drinks filled and the food came fast. The privilege upgrade was totally worth it!

Bahia Principe Explore Akumal: Amazing Resort

Just returned from a vacation at this hotel.The grounds were immaculate,the food was out of this world. The resort employees were always very nice and extremely helpful. Lots to do there and even though it is very large still very easy to get around. Would recommend this place to anyone and we will be returning in the near future. Can't say enough good things about this resort !!!

Paradisus Playa del Carmen: Beautiful setting

Nice &clean Good service The ground is green and lot of space to relax The room is cleaning at lease 2 times a days.the restaurants with reasonable food but the service is excellent all the time from my experiences

Blue Bay Grand Esmeralda: Fun Holiday

Went to this hotel from January 26, 2019 to February 2, 2019. Enjoyed my vacation. Positives were the building location to the beach and pool, very clean, great food and wonderful staff. Negatives were the room was dated (could use a face lift), beach was eroded and in need of repair, lots of seaweed, noise carried through out the hallways right into the room, entertainment was very lacking as was the Black and White and wild life critters running around the resort.

Barcelo Maya Colonial: Great week spent with family

This is a very nice resort. Very quiet and relaxing. We attended a wedding and it was beautiful. I would definately go back. I wasn’t a fan of the beach. But we fixed that by staying by the pool. One thing to keep an eye out on. Make sure you don’t book while Crash my Playa is on. It’s a huge party/concert. It’s just drunk people everywhere with nowhere to even sit. I’m happy this was only on the first day of our trip.