Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12076 Reviews)

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Private  - 

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Iberostar Waves Paraiso Beach: Good time

It was a good time, everything was spread out so lots of walking, lobby closed early every night. Good food, overall 3.5/5 would probably go back with better footwear. Staff was good to deal with, should be provided with a map of everything included including sister resorts.pool was colder than the ocean.

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Hotel has seen better days

The hotel itself was not what I had expected from the photos. It was actually quite ran down in certain areas. Our room had a bad musty odor. The ceiling started to leak on my bed in the middle of the night. Which continued until the ceiling actually crumbled down onto the floor and bed. They did switch us to a suite which unfortunately when I went to shower had overflowed over the entire floor and into the hallway and down the elevator. This had to be repaired also. The grounds were maintained  [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Place to be

I had a nice room, I liked the food and the staff were great. Lots of stuff to do and a nice beach to hangout on. It's hard to find hot sauces in the buffet for some reason. The sports bar could be open longer and karaoke could run longer.

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Private  - 

Verified Purchaser

Catalonia Royal Tulum: Great resort

We loved the small feel to the resort. The buildings are hidden behind the trees and the walk to the beach is just beautiful. The resort offers variety of cuisines and the food is excellent in all! You can relax in the spacious and cozy looking lobby or at the bar by the beach. The staff is very friendly and helpful.

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Private  - 

Verified Purchaser

JOIA Paraiso by Iberostar: Exceeded Our Expectations

The resort is beautifully appointed in guest rooms and communal rooms. Restaurants were very good except we did not like the Japanese one. We were kept waiting for 45 min. before they started cooking and in the end the food was over cooked. The staff is very well trained and most helpful. We had Star Prestige upgrade and was very good. Every day they asked if we were OK or could they do more. Although we did not golf we were told that the course was beautiful. You get a complimentary roun [... read more]

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Kaytlin  - 

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Grand Palladium Kantenah: Beautiful resort but..

Gorgeous resort with lots of pools, loved the flamingos! The beach was ok, lots of seaweed hard to walk the beach if that's something you love to do (also smelly). A lot of the resort staff had a hard time understanding English which was frustrating when trying to ask questions about the menu or even make a drink order. They also seemed to be short staffed the bars usually only had one bartender and it was busy and would take forever to get a drink. My parents had returned for the 3rd time to th [... read more]

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Private  - 

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The Fives Beach Hotel and Residences Playa Del Carmen: Resort OK

The hotel was good but I have been to better ones in the Mayan Riviera. Some disappointment in the meals ordered. Entertainment was limited, have experienced better, we enjoy dancing to live bands or even listening to live music. Maid service was good. Drinks were also very good with a good selection. Staff at the hotel were very accommodating and friendly. I guess we are fortunate to have experienced better. We went with a group of 14. Our preference is usually adults only but we went  [... read more]

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Pamela99  - 

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Sandos Caracol Nature Resort and Water Park: Great resort for families

This hotel is in the middle of a lush jungle type setting. Great for families with small children. Lots of activities and ankids club. The super saver rooms are furthest from the beach and do not offer wifi. Be prepared to upgrade your room if this is something that is important to you. Rooms have a large cooler for drinking water which was great!! No tubs in the room for bathing the littles though.

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Private  - 

Verified Purchaser

Grand Palladium Kantenah: Had a great time- Family friendly

This was a great spot for our family vacation with several generations. Clean, friendly, helpful, good food, lots of variety, so much space, lots of pools, nice beach etc. Would go back again and I'm not typically an all-inclusive type person. The only downfall was the distance from the airport, but that is also what made it such a nice place to be.

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Judith  - 

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Bahia Principe Explore Coba: Excellent hotel

Service is fast, dining food is excellent slots of choices kids friendly my kids enjoy the pool, lots of activities lots of restaurants service crew are amazing work hard nice bar very good hotel I will go back again

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Private  - 

Verified Purchaser

Grand Palladium Kantenah: Beautiful Resort, Adequate Food

Overall, the grounds were sprawling and beautiful. The staff were all extremely friendly and helpful. There was enough to do at the resort to keep us occupied. We loved the idea of adult nights only at certain nights of the restaurant. The only drawback is that the food was lukewarm at best and the quality varied significantly from different areas, with the restaurants at the White Sands Resort being significantly better.

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Private  - 

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Barcelo Maya Palace: A great family vacation place!

We went with our one-year-old and we couldn't be happier with how it turned out! The grounds were easy to navigate, the dining was exceptional, and the staff took great care of all our needs (Thanks, Juan Carlos, Carlos Santiz, Leyli Gomez, and Esmeralda Jimenez!). We loved the intimacy and privacy that the Palace offered and the dining options kept us entertained and full every night! Our little guy loved the kids park and the adult pool which he floated around in every day!

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Big D  - 

Verified Purchaser

Paradisus Playa Del Carmen Roulette: Great resort!

It was a great resort. We upgraded to the Royal Service and it was worth every penny! All went very smooth. For sure donthe adults only if you don’t want kids around. Bar service and food were excellent

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Private  - 

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El Dorado Seaside Suites: Great People & Food

This is a beautiful resort. the grounds are nicely kept and everything is very clean. The beach is okay and clean for wading in, but no the best for swimming. The ample amount of beach beds is a huge plus. The variety and quality of food is spectacular. The people who work at the resort are amazingly friendly and can not do enough for you.

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Private  - 

Verified Purchaser

Paradisus Playa del Carmen: Great Resort

I'll break this down by item: The Room - we had a Master Suite Swim Out Suite (I think) and it was great. The room was massive and provided all we needed. The pool it swam out to got no sun, however, and was quite cold, limiting the time we actually spent on the balcony and in that pool. So a neat novelty, but rather useless for my fam. Be sure to understand where your swim up is located (which direction it faces) but all those pools are the same temp. Also, we wanted to upgrade to the Family [... read more]

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Private  - 

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Bahia Principe Explore Akumal: Great Resort.

We really enjoyed our stay at the Luxury Bahia Principe Akumal. The food was great and staff were friendly. The resort itself was clean and well kept. This is a great option for an all inclusive style trip.

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Jennifer  - 

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Breathless Riviera Cancun: Great Resort

Most of the resort was excellent....there was a few things I didn't like. They did not have enough evening shows. Punta Cana Breathless had way more shows and entertainment compared to Cancun Breathless and the entertainers were more hands on with the guests. The fridge in the room was warm so nothing cold to drink which was not good we did ask them to fix the fridge but nothing was done. The power was out for over 3 hours on one of the days so going to the washroom in the dark was challenging.  [... read more]

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Private  - 

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Grand Sirenis Riviera Maya: Fun stay for our friends' destination wedding

The resort was clean and accommodating. We felt well taken care of and were part of a large group so we were never bored. The buffet food was not good, however the Japanese a la carte was delicious. If we had known how good it was, we would have booked that for each of our a la carte meals. All of the staff were friendly, particularly the bar staff in the pools. We spent the whole week drinking the Blue Lagoons and the Pink Lemonades. The pools were great, but the beach left something  [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: great fun to be had

front desk staff very helpful and informable- dealt with issues immediately if liking the ocean expect a little walk but worth it once there multiple pools to use at this resort Coba from entertaining to relaxing areas would go back

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Berley  - 

Verified Purchaser

Bahia Principe Explore Coba: Awesome time!

We had a wonderful time celebrating our 30th anniversary! 4th time visiting the Bahia chain, 1st time at the Bahia Cobs in the Mayan Riviera. Beautiful grounds, pleasant rooms, lots to eat and drink, many pools to swim in, and a lively beach. A little Ricky in spots but you can walk around them no problem as the water is so clear. We will definitely return!!

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