The Fives Beach Hotel and Residences Playa Del Carmen: Fantastic

Number one was the food! Exceptional! And the staff everywhere were welcoming and helpful. The grounds were spotless and the flowers were just starting to bloom. The pool activities like Zumba and aqua fit were a lot of fun and helped keep me active during my stay. Number two was the spa. As I was at the resort with my sisters, we took advantage of the free Transat spa activities like hot tub, steam room and sauna nearly every day, We also had facials and massages by very competent staff. The at [... read more]mosphere was tranquil and relaxing and the surroundings were very zen. Alex, our Transat rep helped us plan several trips outside the resort. We felt safe and well taken care of. There were tennis courts and lessons but I would have liked a few Pickleball courts. Yes, I would recommend this resort!

Grand Sirenis Riviera Maya: Decent Resort

We stayed in one of the newly renovated rooms, there wasn’t enough drawers to put away our clothing but the room itself was very nice and clean thanks to the amazing house cleaning staff. This resort was clean, staff was friendly, food was decent. The Japanese restaurant was outstanding, the best of the a la crate restaurants. The coffee was terrible, totally undrinkable I went into Palya de Carmen and purchased my own. The nightly entertainment was great, some of the best I’ve seen. Be [... read more]ach was good for sun tanning and swimming but not for waking; however the trails around the resort were lovely.

Bahia Principe Escape Sian Ka'an: Awesome Get Away

This was our second visit to Sian Kaan because we were very impressed the first time we visited. The resort is placed away from the craziness of the other Bhai resorts but close enough to sample all of the restaurants ( which are amazing) and of course the beach. The shuttle service is always running and its very simple to get around. The staff in every aspect is phenomenal - from front desk, cleaners, dinning room, shuttle drivers and bar tenders - all would greet you, smile and make you fe [... read more]el welcome. Highly recommend this hotel - great vacation....we will be back.

Unico 20 87 Hotel Riviera Maya: Amazing Resort

Everything about this resort was top notch...from the room to the grounds, the pools, the dining and especially the service. Our host was friendly, available and helpful. Even though it rained on our snorkeling excursion in Tulum, it still was an amazing and fun experience!

Blue Bay Grand Esmeralda: Nice place but not for young person

The hotel is very nice. Food in buffet and italian restaurant were really good. The staff was gentil and every thing was beautifull and clean. The only thing that I less liked is ‘’the americanisation’’ of the hotel... I felt like was in the USA. Ex: The buffet food, the music, the travelers, every employes was talking in english... It takes four days to have new water bottle in the room and they never change the sheets during the 11 days we were there.

Sandos Caracol Nature Resort and Water Park: Beautiful resort!

Lovely hotel for family with young children.Staff more than willing to help out with any concerns or questions. Loved the grounds with the jungle like feeling. Enough activities for everyone while not having to leave the resort. Great resort.! Excellent sports and entertainment staff! Shows were awesome!

The Fives Beach Hotel and Residences Playa Del Carmen: The Five Azul

My first all inclusive..... I was very impressed. The resort was very organized, clean, the staff was helpful accommodating extremely friendly. I have nothing negative to say. The food was exquisite, prepared to perfection. I highly recommend The Five Azul to anyone interested in an all inclusive.

The Fives Beach Hotel and Residences Playa Del Carmen: The Fives Azul in Playa del Carmen

This resort was beautiful. The rooms were spacious and comfortable. The beach was well kept and not rocky. However, the beach was very busy on the weekend because it is open to the public. The pools were immaculate. The best thing about the resort was the food. The Mexican restaurant was the best in my opinion. In fact every restaurant, even the buffet, was fantastic. The staff were friendly and helpful. The spa was beautiful and relaxing. Overall a great vacation getaway.

Blue Bay Grand Esmeralda: Good and bad

The Good- Service was great, premises were clean, lots of chairs on the beach and near the pool, lot's of wildlife to see, animation staff were great and many games to play, buffet was ok and restaurants were great. The Bad- Loud hallways, early door knocking from cleaning staff, no swim up bar, food poisoning on the last day that I'm still dealing with. At least 6 other people were sick throughout their trip that I know of. In conclusion I had a great time and for the price it was what was ex [... read more]pected but there are better hotels in the area (barcelo, palladium)

Ocean Coral and Turquesa: Very nice resort

Our second visit to Oceans. The best food we've found in the area. The staff is great, everything is clean, and a nice beach. Quiet areas and action areas, something for everyone. Bartender Carlos Cuevas made the best drinks at a little snack bar by the kids pool and Waiter Eduardo Ceurcia kept our glasses full while we were on the beach. At night Bartender Johnson kept us well entertained in the main lobby bar.

Occidental at Xcaret Destination: Family Friendly

We took our 7 year old and 11 month old for a week and we had the best time. There was so much to see and explore. The food was yummy and the staff was incredible. The sand at the beach is unreal. Our children could have spent the whole time there.

Barcelo Maya Caribe: Beautiful resort

This resort is very well maintained and spotless. We stayed at the Caribe resort. No problem getting a spot at the pool so you do not have to worry about putting towels on the chair. Be prepared to walk as there are 5 resorts on the site. We stayed in a Premium room which had two couches in the room and a hot tub on our balcony. The shower had a rain forest and hand held shower heads. The Spanish a la carte was very disappointing. Husband ordered his steak medium well and it was raw...heard the  [... read more]same complaints from other guests. Japanese and Italian a la cartes were amazing. Buffet was always good as well. Drinks are plentiful and beach is beautiful. No problem getting chairs there either. Lots of activities around the pool and free access to kayaks, catamarans, water tricycles.

Barcelo Maya Beach Resort: Amazing Resort

Can't think of one aspect of this resort that we didn't like. Everything was great. Very well maintained and beautiful resort. Loved that we could eat and play at all 4 resorts. Resort is great for couples and families.

Dreams Sapphire Resort and Spa: Great resort

We arrive early and rooms usually aren’t ready until 3pm, by the time we ate they had our room ready before 3pm which was nice. Great service from start to finish, resort was clean and well kept, Crews worked hard to keep the beach clean. Food was very good too, the only thing is they could use more beach loungers.

Bahia Principe Explore Coba: Loved it!

Great food, mostly awesome staff, plenty to do (provided you're ok with a shuttle to the beach or the night club). I would absolutely go here again! Live entertainment happen Ed every night with the animation staff being interactive and fun! Hotel was very clean and the grounds were beautiful!!

Paradisus La Perla Adults Only Riviera Maya: Great experience!

This resort exceeded our expectations. The rooms are spacious and well appointed. Royal Service option is a must! The private pool in the Royal Service location is beautiful. Never any problems finding lounge chairs around the pool or the beach. Shout out to Alfredo, Hector and Cristina at the Royal Service pool bar and Elias & Daniel at the pool concierge. The staff throughout the resort are amazing! We were very pleasantly surprised by the quality of food and enjoyed all of the a la carte re [... read more]staurants especially Mole (thanks Mario Peralta), Bana and Lapalapa.

Hotel Xcaret Mexico: 5 stars

Traveled Jan 14 for 4 nights, regretted not booking longer as 4 nights was not long enough to experience all there was to offer. Truly an amazing property! Food was great! Love the heated pool! The scenery was just breath taking. Would defiantly come back.

Bahia Principe Explore Coba: Great vacation!

We've just came back home from Grand bahia principe Coba (Jan 11-18, 2019). We are a family of four : 2 adults + 2 kids ( 6 and 8 y.o.). The whole family loved the hotel and will definitely come back again ( though I'm the person who prefers not to go to the same hotel twice). The hotel is huge. It's so large that you have to take the shuttles ( trains/electro cars) to get to the spot you need. All of us were so much entertained with this rides that we really loved doing that. We resided at Gr [... read more]and Bahia principe Coba but we were allowed to use all of the facilities of Grand Bahia principe Tulum as well. And vice versa, the residents of GBP Tulum attended any of Coba's restaurants,  bars, night shows, kids water park etc. So it actually means that when booking a trip to GBP Coba you get the better option having access to another big neighboring hotel and its facilities. The hotel grounds are gorgeous! Everything is blossoming and tidy. Lots of animals ( iguanas,  capybaras, raccoons, birds). The staff of the hotel is very helpful and friendly.  Everything is so perfectly organized ( events, or cleaning, or repairs, or gardening). You just see the result! The main buffet in GBP Coba is excellent! Such a great variety of meat, vegies,  condiments,  seafood! There is always something for your taste! The advantage of GBP Coba is its aquazone for kids. So most of the tourists with kids are concentrated there. Personally we preferred to go to the GBP Tulum as it had the beach area. Big pools everywhere,  but like I said we went to the sea. The beach is not the best one, but provided with lounge chairs, shade, bar and they constantly clean it from the weeds. So you can always find a spot for you there. The water is clear, the bottom is with stones in places, but there are also clean sandy areas and I had no problems stepping in. I attended a balloon party in Hacienda and then went to a disco there. Hacienda is the area (close to GBP Tulum lobby) with all of the souvenir shops,  disco, bars, casino, doctors office, pharmacy. The night shows were good. The kids mini disco was average. We resided in block 24 B. Our room #32422 (2nd floor) was good, always cleaned ( pics attached), everything was in a working condition, but I think it was always too humid in it. All of my clothes are wet by touch and my hair was always curly when I was in a room. The overall experience was great! It's one of the best trips ever ( I travel a lot). Will definitely recommend this hotel and will come back again if I have this option.

Blue Bay Grand Esmeralda: Good resort

Resort was nice. Food was good, buffets generally had the same things, but you could always find something good to eat. À la carte restaurants were very good. Maintenance of the building could be better, parts of the ceiling in one of the main areas was falling down after raining. Overall, for the price everything was good.

Iberostar Waves Quetzal: A family affair

Hotel had a lot to offer everyone in our group, from 5 years old to 75 years young. Food was consistently good, pool was beautiful and beach location exquisite. Larger resort than we have previously experienced so less of a community feel among guests and staff. But overall, the evening shows were breath taking and the experience was a good one.