Melia Peninsula Varadero: Favorite Varadero Getaway

The Melia Peninsula in Varadero is one we always return to- plantation style buildings, beautiful grounds, amazing staff who are so welcoming. I have been to many all-inclusive resorts, but the Melia is always like going home.

Paradisus Rio De Oro: Excellent Resort

The hotel is not new but renovated a few years ago and well maintained. The room was clean and well maintained. The balcony was great with ocean view. The staff were really great. The food at the buffet was very good, and diversified. The evening entertainment can be improved a little bit.

Melia Las Dunas: The Best

Rooms were big, nice bathroom. Beds and pillow comfortable Complex kept very clean staff helpful and professional. Buffet amazing!! beautiful beach, swimming pools spotless a bit cool. Really enjoyed the entertainment!!

Melia Cayo Santa Maria: relaxing

Great place to relax and enjoy life. Friendly staff. Older guest which is great not too much noise or drunk 20 yr olds. Beach is nice and clean lots of chairs. Beach staff are amazing drinks kept flowing.

Melia Las Dunas: Needs some work

We had a great time even though there were a few problems with the resort. We saw quite a few cockroaches and one very large one in our room. The rooms were clean but everything was old and falling apart. The toilet seat was broken and removed but never replaced. There was no hot water one day and the next day there was no water at all. On the last day the air conditioning stopped working. The staff at the resort were great, especially the waiter at the buffet was very accommodating and helpful. [... read more] The beach was very narrow but we still managed to find a spot every time and the kids had a lot of fun at the beach and the kids pool. The mini club was OK but had very few toys and was not really equipped to leave the kids, we stayed with them every time while they played in the pool.

Memories Cayo Largo: Great experience and very nice resort and island

Hotel is older but very quiet. Beautiful location. Beach is stunning and water warm. No issues with the food whatsoever. We've travelled to many resorts in the Caribbean and this is in the top 3 so far. We will definitely be back.

Melia Marina Varadero: Great Hotel

Great resort, all rooms have sea view, lovely staff, food is not wow but better than other hotels. If you like seeing old cars, this is the place you must visit. the whole country is like a museum for old Chevrolet and ford card which are maintained in an immaculate state.

Sol Rio de Luna y Mares: Another great vacation

I have just spent two weeks at Sol Rio de Luna y Mares and as last year we all had a great time. The staff is wonderful and very helpful. Our rooms were always kept clean and the amenities kept up daily. The grounds were also beautifully groomed which relaxed both my mind and body. We enjoyed our daily helping of fresh fish every lunch hour at the beach bar. The buffet also had a great variety of items (this is where we had breakfast and dinner). The night time entertainment was varied, interest [... read more]ing and fun. We were also there for their 24th Anniversary celebration and we had a ball that day, starting from breakfast to the train ride to all the other hotels with singing and dancing at every stop to the afternoon special activities, the whole day was made special. We only had one problem in the first week as a thunderstorm and lightning strike disabled some of the air conditioning units. They worked quickly to fix the problem and make everyone comfortable again. Thank you all again for a wonderful vacation.

Melia Jardines del Rey: amazing will go back

the staff of this hotel are amazing right down to the grounds keepers.always heard bad things about food in cuba but here the food was excellent.first time in cuba will be back soon.went in off season so hotel was not quite full, but still a good time.

Memories Cayo Largo: 16th trip.......will there be a 17th......

We have been to Cayo Largo 16 times, 14 times at Sol Cayo Largo and 2 times at Playa Blanca. Previously we went to Playa Blanca because of price, it was not worth the savings. This trip to Sol Cayo Largo, we were pleased to be back. The food was excellent, the beach was awesome. The rooms and overall resort property are nice, some evidence of tired in need of upgrades. Water was on and off for 5 days, an inconvenience especially when you need a shower. I suspect this is a problem with the island [... read more] water system, not the resort. Our reasons for 16 trips to this island were, the beach, the beach, the beach, the staff, the staff and the staff. HOWEVER, this time around we have noticed a change with some staff, notably in the pool and beach restaurants. Staff ignored serving us until we literally got out of our chairs to ask to be served. It seemed that unless they were tipped, no service. We often tip, but the service has to be earned. We are a quiet couple, but this was upsetting. Additionally, the front desk staff were cold, abrupt and did not seem willing to help. Many of the front desk staff were new to us, previously we had an excellent relationship with Alexander and Monica. On the plus side for staff, we met a new manager, Mercedes, she was Excellent!! She salvaged the dissatisfaction we had with the other front desk staff. Mercedes showed a keen interest in us, we were celebrating a 60th birthday for our friends and Mercedes was instrumental in making this celebration very enjoyable. We also met our very good friend Ossmonie (spelling??). He was the 1st person we met 16 years ago, we see him every year, he makes us feel special. Finally, the Las Dunas restaurant staff were all excellent, some old friends and new friends. Will we go back again......yes.......but we hope that the staff at the beach and pool restaurants will be coached on the value of customer service. Any other resort, we would not likely return.

Melia Jardines del Rey: Great resort

Overall a beautiful resort. Beach isn't great but still lovely to look at. We were without water two nights in a row so couldn't shower. Mini fridge was never restocked even though we always left a very good tip. I would still go back.

Melia Marina Varadero: Had a good time, but could be better...

The resort is generally welcoming and we did have a good time, however there were a few things that could be improved. When we first arrived, we found out that the lock to our room was not working, and we had to wait for the technician to fix it although we were super hungry. The room was not very well maintained, the garbage can in the room was broken, and the window over the bath tub doesn't close completely and had a slit in between. What's even worse is that there is no shower curtain at the [... read more] shower so I could see the shower area clearly through the slits from the room. Although this might not be a concern for couples travelling together, I went with my parents and this caused us a lot of inconvenience. The pool and beach were all right, not quite comparable to Mexico, but they served their purpose. The food was generally salty and not of very high quality, especially compared to other common vacation sites like Mexico. The water melons are literally unripe and white in color but still got served. One last thing is while we were there, the coffee bar didn't offer decaffeinated coffee even though it was listed on the menu. This was kind of disappointing to us as my family is quite sensitive to caffeine. The resort staff were all very friendly and helpful, so thumbs up for that. Overall, this is okay resort (although not worth 5 star definitely), but I would probably go somewhere else if I return to Cuba.

Sol Varadero Beach: Awesome resort

The service from the hotel was great from the time I got there the staff from the front desk to the lobby staff. The room service by the maids was great and very friendly and always asked if I needed anything. The cleanest of the whole hotel was great there where people cleaning inside and outside everyday. The staff at the restaurants were awesome they looked after your drinks cleared your plates and the food was fantastic everyday. The bar tenders were very good they always made sure I was tak [... read more]en care of when I needed a new drink and the wait time was on the amount of people at the bars. I look so forward to going back to this hotel again.

Sol Cayo Coco: would return

food a little disappointment,but great service beds and sheets need updating but very clean maid swept and mopped room daily overall the resort is in great shape all staff very friendly would return again when we save up some more cucs

Starfish Cayo Largo: Far exceeded our expectations!!!

Fantastic resort, fantastic staff, Spotless, would go back in a minute!! took a car around the island, marina area was a lot of fun, little shops. went to the turtle sanctuary which was really interesting.

Paradisus Cancun: Great resort, depends on room you get

Very clean, service is good but very average if you have a butler, they changed the administration and they were not even able to confirm my airport shuttle in time, lucky we went on our own 30 min prior. Bags sent late to room, breakfast 1.5 hours late, checkin took 1 hour and then 30 min more for bags, thus despite leaving very early we didn't get to do beach time until 4:30 pm. They gave us a basic room despite our luxury booking and then argued that it was the room they typically give, thoug [... read more]h it's my second time there. Coffee machines in room didn't work. On the plus side the resort very clean, food was great, the workers were very humble, maids, and all. Bell boys showed a little too money hungry as they argued to take my bags to the room despite us telling them not to , we were afraid to get them later and miss beach time on our first day, as it so happened. The resort is beautiful. The incense is strong, anyone with allergy beware it's all over the resort. The beach is amazing totally. Kids club is subtle. It's a quiet resort not for parties which I liked.

Melia Cayo Coco: Great resort

Everything was good. Resort is getting a little tired but they are improving some things. Italian and Cuban restaurants could improve there food. I found the food in the buffet was better in April than in November. All in all was a good vacation.

The Reserve at Paradisus Punta Cana: Wonderful week away.

The hotel and the rooms were excellent. The staff attentive, we never felt pressured to tip. Ovi our concierge was very professional, personable, attentive and helpful. The Master suite was more than expected, wonderful bed, relaxing hot tub and more space than most single apartments back home. Great selection of food with Lobster and Fillet on the Gabi Beach Buffet every night, did not make going to the restaurants a requirement. Beautiful beach even though mother nature tried to cover it in se [... read more]a weed every day. The resort was immaculate, clean and kind to the eyes. The gentle man selling the art work at the lobby flea market was wonderful, a respectful gentleman with nice wares! The one excursion we took "Zip Lining" was fantastic. Summary: Would return in a heart beat". A few "cons" that did not ruin the vacation but could be addressed: a few aggressive and rude vendors at the lobby flea market, and sometime s the wait for a glass of water or attention at the buffets was a little excessive.

Melia Las Dunas: Love it here

It's the people I keep coming back to, the service is impecable. The workers remember you from past trips and it seems that they go out of their way to make you feel even more comfortable. Shout outs to all of them, way too many to list

Melia Las Americas: Trip of a lifetime

The Melia Las Americas was beautiful inside and out. Staff was amazing, food was amazing, never seen anything quite like it and we are definitely going back. Top notch all the way. We made some really great friends there, including some of the staff.