Iberostar Origin Daiquiri: Loved every minute

Another amazing week at the Iberostar. Good food (as far as I know they ran out of pop, but that doesn't effect us as we are not pop drinkers.) weather was amazing, staff so friendly and the shows are amazing. Now the down side, there is a new (very green) manager who is not in the least bit interested in how happy his guests are. When speaking with staff, they are all not happy with him. He won't even speak to many of the staff, no good morning, doesn't know many by name. Which is really sad  [... read more]because you can feel tension when he is around.

Iberostar Waves Costa Dorada: Amazing resort

Resort is older but they are slowly working on it to improve it grounds are nice our room face the orchid garden food was always good and fresh bacon every day different themes nights beach BBQ and etc pool was good lots of activities to do if you want to condos are been builded next door noise not too bad from our room build 6 or 5 might be alittle worse

Iberostar Selection Esmeralda: Trip to cuba

Great trip would go back to the Iberostar selection Esmeralda the staff was amazing to my mom n I I definitely would return the beach was clean n we also found beach chairs to enjoy the blue green water

Iberostar Selection Paraiso Maya Suites: Fantastic resort and a wonderful vacation!

We spent five nights in April, staying at Iberostar Maya. The food was amazing, and there were tons of activities to keep us entertained and occupied for the entire stay! I would go back in a heartbeat! The ocean was windy, but we enjoyed jumping on the waves. The waterpark was wonderful for younger kids. We ate at a restaurant each night of our stay; the best restaurant was Greek "Lemon and Spices," followed by Asian and Seafood. The steakhouse was okay.

Iberostar Selection Esmeralda: Beautiful beach

The resort is far from airport. Unfortunately food shortages and not much food at all no eggs no pop. Bring a lot of snacks with you. Rooms where nice. Ac worked great. Staff was friendly. Grounds are beautiful. Beach is nice.

Iberostar Selection Holguin: Selection Iberostar Holguin

This hotel is well maintained, clean, and modern. The staff was polite and helpful. Shoutout to the trolly drivers and the kids club workers, they were amazing. The pools and kids area were great, always lots of chairs and places to sit. The ocean was nice and clean no seaweed. Unfortunately due to shortages in Cuba the food was a major issue. There was plenty of food but not many options. Pasta, for supper and lunch everyday, rice and fish also. Not much meat, no eggs. Only watermelon for fruit [... read more] and cucumbers and tomato for veggies. By day 7 eating was a chore and not very pleasant. The snack bar ran out of everything and were serving weiners on pineapple. This wasn't the fault of the hotel of course, it really showcased the state Cuba is in with shortages. Bring salt, ketchup, and any condiments you may enjoy. The only suggestion I have for the hotel would be the entertainment. It is a very quiet hotel, the pool entertainment was water Zumba, night entertainment was the same every night, no beach party or anything like that. Overall I would say 6/10 due to food shortages and lack of entertainment.

Iberostar Coral Esmeralda: Cayo Cruz

Just back rom 2 weeks at the Iberostar Coral adult only resort. Beach was much less wide than expected at high tide. Photos from the resort were taken at low tide. When low tide nice to walk. Unfortunately during our stay there was a lot of wind which brought in weeds which the resort was very slow to clean up. The palapas are very close together with 4 to a palapa so if you are just 2 it isn't private at all. We spent the majority of the time at the pool which was quite nice and much more  [... read more]private. As we are both swimmers the long 8 foot wide section connecting the buildings and 2 larger pools is perfect for doing lengths without bothering anybody. Water was crystal clear and zero garbage around. As the resort is fairly new the foliage is in the majority not yet mature but the gardeners do a great job keeping it nice and cleaned. Ate once at a restaurant but as we hate following a schedule on holidays we didn't repeat it. The buffet always had lots of food and the chefs did a good job in trying to change things up with what they had to work with. Have been to Cuba over 25 times so I know not to be a picky eater. The lobby bar was well stocked with more choice than the snack bar bar. The beach bar has no ice, never, go figure? No footwashing station when you come up from the beach and if you don't like wearing your sandals with lots of sand it is a long hot walk to the nearest station. Very little entertainment and no blaring music so we slept great. Bed very comfortable and bathroom nice and clean. Drive from airport longer than expected. 2 hours minimum. All in all we would go back.

Iberostar Waves Paraiso Beach: Not the Iberostar it once was......

As outlined in most of reviews I read, the following are rated by my standards of an All Inclusive Week: Property: excellent maintained and beautiful. Pool: Large and a great feature of the resort. Pool chairs were a problem for only half of the week. Food: Average. Buffet was very similar but did have a good variety of items. Went to the Italian for dinner one night, it was terrible. Went to the Smoke house one night it was very good. Buffet did have good service staff every time we wen [... read more]t. Tipping does help as we did. Towel exchange: Very good system and fast. Beach: Very good compared to most Mayan beaches. Value for the week: Below my expectations. I was here back in 2018 and I do believe the resort offerings have gone downhill. Room: Good. Dated but clean. Everything worked but its time to do some renovations. Check in/out: Great. Arrived late so were the only ones that checked in. Check out was very easy and fast. Concierge: Horrible. It reminded me of the time share bandits that usually hound you at the Cancun Airport. Must be on a commission or have quotas in the job. Very unprofessional for the Iberostar chain. Never really understood me when i indicated I wasn't interested. Shops: Pricing was ridiculous. Not sure why but it seemed that everything was overpriced and not of great value. I looked at a shirt and felt that the price was 4 times more than what it was worth. I did notice that suntan lotion was totally stupid in price. Make sure you bring more than what you need. Staff: Pool entertainers were great, front desk great and room cleaning was also great. I guess my only concern is a disappointment with Management. I really didn't feel like a valued Customer. No plans to go back to this resort. I might give Iberostar another chance down the road.

Iberostar Selection Holguin: A great vacation

Had a great stay. Staff were always greeting us and helpful. Very clean and well kept. Pools were always clean and maintained. Kids area was top notch. The ladies in the kids area had a great focus on the children. As did the lifeguards. Cleaning staff kept our room clean and we always had water every day. Top stars to all the staff and managers that work hard to keep the guests happy. As has been said about all of Cuba about the food. Yes the choices are limited. This isn't the staffs fault. I [... read more] ask everyone to remember this when you visit. It was good and well prepared.

Iberostar Selection Ensenachos: Beautiful beach!

The beaches were beautiful!! Ensenachos beach is a must! The room was clean but some amenities such as toilet paper were in short supply (I suggest you bring some). There were some food supply issues some days but we ate at the a la Cartes and the fresh cooked food at the buffet. I would go back to this resort!

Iberostar Origin Daiquiri: Beautiful Vacay

We thoroughly enjoyed our trip and stay at Iberostar Daiquiri, Guillermo Jardines Del Reyes. Expectations were absolutely met. No food or supply shortages. Staff were all absolutely Amazing. Always smiling and genuinely wanting to help and serve you. Our only feedback would be a better explanation of the wifi access/limits and a venue with some snacking food available 24 hours. Outside of that again it was a fantastic stay!!

Iberostar Waves Costa Dorada: Second Time Staying At Same Resort

Our first stay in Oct. 2023 was Amazing. Our second stay on April 08, 2024 was 3/4 amazing. We did not get a WELCOME BACK sign on our door. And when I told the front desk they had no idea it was our second stay. Over all we might return the resort is great for entertainment and there is Alot to do on the resort.

Iberostar Waves Costa Dorada: Wonderful resort

The grounds were impeccable. The resort is an older resort but the rooms were spacious and clean. Had some problems with a few things but the staff was quick to remedy them. There was a great selection of food so no one should go hungry as anyone could find something to eat. The entertainment staff did their best to put on a variety of different shows every evening and the activity staff got many people to join in the festivities .

Iberostar Waves Punta Cana: Wonderful resort!

The only complaint is that some of the food at the buffet was cold. At the Smokehouse, the brisket was very dry and tough but the chicken and fries were really good. Other than that we had a great time!! Loved the resort!! Staff was wonderful!!

Hotel Bella Costa: Fantastic Resort!!

We have been going to the same resort now for 15 years and this was the best week ever. First time back since Covid and there has been many changes at the resort. It is more accessible for disable people as they have put in ramps. The grounds have been renovated and looks amazing. The workers are amazing and very helpful. As for food there was lots and a great variety to choose from. Looking forward to going back next year.

Hotel Bella Costa: Fantastic Resort!!

We have been going to the same resort now for 15 years and this was the best week ever. First time back since Covid and there has been many changes at the resort. It is more accessible for disable people as they have put in ramps. The grounds have been renovated and looks amazing. The workers are amazing and very helpful. As for food there was lots and a great variety to choose from. Looking forward to going back next year.

Iberostar Waves Punta Cana: Thoroughly a great experience

We had a great time at the resort. The staff were helpful and the grounds well maintained. We had a couple issues however. First of all we weren't impressed with the food. Not a big variety and the meats were overcooked and fatty. After the second day I basically became a vegetarian. Also there was not any itineraries for us to know of things going on.

Iberostar Origin Playa Alameda: Nice, small resort

The best thing about this resort is the staff. I did not like the layout . I did not like the bar being in a separate room. The lobby is not a gathering spot. No day time entertainment, no bingo ect...

Iberostar Waves Costa Dorada: Great resort

As a third time visitor to this resort, I can assure you if you are a solo traveller you are absolutely safe there. One of my main reasons for going to this hotel. They continue to be smart and have the same person clean your room daily. Therefore, they get to know you and you feel more confident versus some hotels changing housekeepers every 3 days. The front desk etc does not sluff you off and speak fluent English. The hotel is small medium so easy to find things quickly. The food is good and [... read more] plentiful. The only drawback I found this year was them offering you a free massage if you attend a so called short introduction. Unless you are keen on investing into their hotel package offer decline. For 2.5 hours you will waste of your holiday. The first clue is when they ask your occupation. The other downfall is the quality of entertainment at night, however a bit prejudice after I saw what they are capable of that way in Jamaica. On a different note they are unbelievable in recycling and they are way ahead. Impressive. They have many repeat guests and their fan page is so helpful. You give a shout out and a guest will immediately reply. I highly recommend this. The main issue was people begging for Benadryl for mosquito bites. So please take that and mosquito repellant. You can't see the mosquitos so very tiny but they itch like crazy. Overall, I would return again, just annoyed that they weren't too upfront on the buy in process re hotel and the time it takes. Tourists are very friendly and helpful. Have fun, you will return!

Iberostar Selection Esmeralda: We didn’t make it

Water was out for days and when we arrived at airport we were told there that we were being taken to another hotel. We did not get to experience the Iberostar nor did we get the ocean view room we had paid extra for. We were taken to Ville Gale Paredon - on ground floor. Beautiful hotel and room, however and beach. Long lineups and food was just ok.