Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5690 Reviews)

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Riu Dunamar: Great Resort

Great experience. The resort was very clean. The rooms were cleaned everyday. The staff were always available to assist. The resort offered everything one is looking for in a holiday. I would recommend to a family with children. The pools and splash pads entertained everyone.

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Riu Flamingos: RIU Jalisco, Puerto Vallarta

RIU Jalisco is a nice resort. The decor is a bit dated for RIU standards. It will be undergoing a major 4 month renovation starting in August. We stayed for two weeks from Jan 3 - Jan 17. Check in was fast and easy. The staff are very friendly and helpful although not all speak English. The rooms are a decent size with two twin beds. Each room has a safe, mini bar and a mini fridge. The maids leave a 2 liter bottle of water each day. The rooms are made every day and the maids do a nice job w [... read more]

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Riu Palace Antillas: 5 star amazing!

We decided to try the elite club and it was worth it in our opinion, even though it was quite a bit extra We loved our room on the 16th floor. It had three sliding glass doors to a corner balcony. You could see from one end to the beach to the other. The sunsets were amazing. I think the best part of the elite was that you were able to make reservations at the specialty restaurants. We saw people lining up as early as 5 PM for the specialty restaurants that open at 6 PM. That’s not my kind of  [... read more]

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Riu Playa Blanca: Beautiful Resort

This resort is beautiful. The grounds are well maintained. Staff are constantly cutting grass and trimming trees and bushes. The dining room is beautiful. It’s very clean and staff are constantly setting up for new diners. The staff are very helpful and very friendly. Food is very good too with lots of selection. Great pools and sports bar. The shows are fine if you’ve seen them the first time, but they are the same shows for a number of years and if you’ve been there more than once, you wil [... read more]

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Riu Dunamar: Pretty nice! Great pool, good food, not great beds.

It was pretty good! The food was pretty good and the pools and beach were great. One of the servers at the buffet, Maria, was AMAZING! She was so happy and kind the whole time. The beds were very small and very uncomfortable though. The bathroom also had an annoying window where everyone could see you shower and the light would shine so bright in the night through it that we couldn't turn it on because it would wake everyone else in the room. They also didn't have blackout curtains so it was pre [... read more]

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Riu Playa Blanca: Wonderful Resort

Great value for money with excellent staff, immaculate facility and beautiful setting. Beach access is easy and beach is clean. Food choices are far ranging and there is something for even the most picky eater. We will book again

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Riu Playa Blanca: Great time at Riu Playa Blanca

This was our 3rd time at Riu Playa Blanca in Rio Hato The room was lovely with a king size bed and large bathroom with shower The entertainment was the same for the last 3 years, except they now added a lip sync and dancing show including Bruno Mars, Marc Anthony, Lady Gaga and Rihanna, as well as an Abba show. Both of these were a welcome addition and very well received.

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Riu Playa Blanca: Great value for Money

I'm not sure of the full facilities of this hotel, but notwithstanding the hotel rates five star. I do have one complaint and I'll get to that, but first let me tell you why I think this is a five star hotel. The hotel management is first class and this shows everywhere. The hotel is super clean. Public spaces, gardens and beach are immaculate. Everything works. We did have a problem with our room safe but maintenance was in the room and the problem fixed within minutes of the issue b [... read more]

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Riu Palace Cabo San Lucas: Huge resort. Well done.

The Riu Palace is the flagship of the three Riu resorts in Cabo. We stayed there Jan 9-16. The resort is well staffed and kept very clean. No problem finding a chaise at any time of day. We ate at the main buffet most days. wide selection of foods and well stocked. We tried the Gourmet and Steak a la cartes and were pleased with the quality of food and service. The a la cartes opened earlier than the buffet restaurant and were on a first come basis. The poolside grill was great for day sna [... read more]

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Shanko  - 

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Riu Reggae: great all inclusive

nearly perfect in my opinion. buffet was amazing, just wished it opened before 6:30 for dinner. staff ratio to guest was very high super clean at every moment just a few steps away from beach nightclub and nightly entertainment was great

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Riu Santa Fe: Riu never disappoints me !!

Riu is always a 5 star experience. I have been going on vacation for 45 years and have never been disappointed with the riu team. The resorts are very clean and updated. I have always enjoyed the food choices and the quality of food. I have not been to many other resorts but the riu. I went to the riu mazatlan last year for 2 weeks that place needs a upgrade. But I still enjoyed it.

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Riu Palace Aruba: Riu Palace

The staff were very friendly and gracious. The hotel rooms are dated and the north building is not in good shape. Daniel was incredibly helpful in accommodating our room needs and making our stay enjoyable.

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Riu Flamingos: Amazing resort and fun place to relax with your family

Both the swimming pools were really nice, resort was really close to the beach so not a lot of walking. Also attended the riu party which was really fun. Overall a great resort. The service and the staff were really nice

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Riu Palace Kukulkan: Beautiful hotel

The Riu was well-appointed, easy to get around. The staff were exceptional from the reception to housekeeping. They knew their job and did it well. Our room was kept clean and neat. I did find that the buffet was really lacking in variety. I like when there is a carving station or someone making fresh pasta. There were too many creamy sauces. The acoustic in the main lobby bar was so loud! Our room was beautiful accept that we heard the traffic on the main road. ( we were facing the beach).  [... read more]

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Riu Palace Punta Cana: Beautiful Resort

Beautiful hotel, service was great. Food was delicious. But unless you wanna be around 1 million children, this is not your place. The the people that vacation there are absolutely terrible! Very rude! not friendly at all. Was very disappointed. not to mention that I picked up a parasite there as well so I was sick the whole time. Maybe I'm not the right person to be leaving this review lol

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Riu Flamingos: Riu Jalisco

The resort is so perfect, especially the pool and the beach are my favourite part. Also, the entertainment is amazing, my friends and I enjoyed it so much. Therefore, the room also is so clean and comfortable.

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Riu Palace Aruba: Great resort!

The hotel staff was great. The rooms are a bit outdated. The dinner dining options need an upgrade. The buffet dining restaurant was great. Love that the beach area is so close. The hotel needs more beach palapas to service the hotel guests.

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Kinsey&Avin  - 

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Riu Cancun: Great time at Riu Cancun!

We stayed at Riu Cancun in January and had a lovely time! This hotel is 25 minutes drive from the airport. Upon our arrival we were greeted with a drink and the front desk staff were lovely. All food and drinks were very good. Buffet had lots of options. We never had to wait for a table and there was 6 in our group. We never felt un safe in this resort. Front desk staff let us know if we need anything that they will get it for us. "Riu Parties" were off our resort at the Riu Caribe down  [... read more]

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Denise  - 

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Riu Palace Cabo San Lucas: Very good

Had an awesome time. Food is amazing. The specialty restaurants are really good but the breakfast buffet is incredible. Staff are very friendly and helpful we had most amazing staff on our floor. Pools are warm and inviting. The bar staff are great and make every kind of cocktail. Very good overall

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Young Senior  - 

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Riu Montego Bay: Fun Resort

Despite being a very large resort, never a shortage of lounge chairs or dining spots. Great bar service and variety of beverages. Rooms are spacious. 5 pools so have choice of quiet or active. Downside, beach is very seaweedy & mushy bottom. Good entertainment, Riu Party is so much fun!

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