Secrets Playa Mujeres: A little to far off the beat and track

There is no real grounds area. Main restaurants too far away, have to take shuttle, when raining very unpleasant. Room was good only after moving twice. They do not offer single room rates. Beach fair as too much overgrowth around beach brought in animals and bugs.

Secrets Cap Cana: Secrets Cap Cana Resort and Spa

My husband I went here for our 15 Anniversary just last week and it surpassed all of our expectations! What a beautiful and romantic resort. The hospitality and service was incredible! Every single employee you come into contact with totally made the experience even better! The beach is cleaned daily and simply gorgeous. We did 3 excursions while there and they organized everything for us. There is so many activities offered and the staff really draw you in to having a great time. The f [... read more]ood was exceptional and almost too beautiful to eat. The evening entertainment was always exciting and different. Very talented people. This was the honeymoon we never had and we had high expectations and we were impressed on every level. Definitely will be booking with Secrets again! If we had to pick one drawback it was being in building one overlooking a new resort being built next door. So if you want a view, make sure you don't pick building one. Specify beach, pool or ocean view. But even that didn't dampen our stay in the least. Thank you to all the staff at Secrets Cap Cana for a honeymoon/anniversary that we'll never forget!

Secrets Aura Cozumel: Wonderfull resort

It was my third trip to Secret Aura, Cozumel. As alway the staff, the food and the beach were great. They take good care of you. The scubadiving is amazing (did it with Martin's dive shop). I will certainly return to the same resort (Secret Aura).

Secrets Akumal Riviera Maya: Everything You'd Want in a Resort

Secrets Akumal turned out to be as good as the reviews said; from facilities, to food, to service, to beach and ocean's water, to entertainment, were five star! We were an older couple (67) who prefer the more tranquil get-away-from-winter resorts and we were more than pleased to spend the week in the sun and fun of Secrets Akumal We will definitely return! A big thank you to all the hard working staff who made our stay a pleasure.

Secrets The Vine Cancun: Secrets The Vine was an excellent resort

The hotel was beautiful as was the service, staff and entertainment. We felt like royalty and no pressure to stick to schedules. There was plenty to do on the resort and meals were amazing. The only disappointment was the extended wait to get a table at the steak place. No reservations taken, first come first serve with no guarantee of a seating for dinner. The wait was in excess of two hours and our meal was served at 11:00 p.m.. The buffets and Sea Salt restaurants were our favourites. Shouts  [... read more]go out to many staff i.e. the Chef in buffet area who came out to greet us as well as Alonzo, Luis in the entertainment area around the pool, and Sergio our drink server around the pool. Everyone we encountered was incredibly helpful. We would definitely recommend the place to friends and family and return for a second visit. We thoroughly enjoyed our stay. Had an amazing time!

Secrets Akumal Riviera Maya: Beautiful Resort

This hotel is beautiful in every way from the spacious rooms, very comfortable beds with soft sheets, large balconies, beautiful beach which you can snorkel directly from, beautiful tropical grounds and delicious food. Two things wrong: public beach directly in front of the resort which opens it up to all sorts of people including screaming kids and crying babies, something you don't want when you go to an Adults Only resort. We are beach people, so spend all our time on the beach and had to l [... read more]isten to that most days. Some days it was quiet, but we were surprised to hear kids on the beach and that's when we found out it was public. Hotel has no control over that. The most amazing part was the ability to snorkel right off the beach, you would walk in to stunning coral reefs and very pretty fish and of course the sea turtles and stingrays. There were many. As well, we didn't appreciate the large corporate groups - gangs of people hanging around together in large groups being extremely noisy and obnoxious. It turned us off as we are a couple looking for quiet. We ate in restaurants and had to listen to these noisy people all the time. It was not pleasant except for the days we ate outside the restaurants. We didn't mind doing that if there were spots to eat outside. If you are young, a pool person, and like to party, you will love this place. It's perfect for you.

Secrets Huatulco: Great vacation

Love the hotel and this area of Mexico, for us we enjoyed much better the than gulf side of Mexico. Food, rooms, staff and hotel amenities exceeded our expectation! Great area of Mexico to travel beyond the resort, did a few trips into town and some surfing beaches always felt safe and local are very friendly.

Secrets The Vine Cancun: Great Resort with Views to Spare

We booked this trip on Debbie Maguire's advice and couldn't be happier. We were in the Junior Suite Ocean View (Every room has an ocean view though) and upgrade to the prestige club which also got us upgraded to Options plus with Transat (with Debbie's help) The resort was beautiful, the food was great and the service was at the level we've come to expect at AM resorts. We didn't really utilize the prestige club services (buttler service etc.) because everything was already top notch and provide [... read more]d. Thanks again Debbie for a great recomendation!

Secrets Puerto Los Cabos Golf & Spa Resort: Fantastic resort

Hotel was beautiful room were very clean service was impeccable. Food was delicious drinks were top shelf and nightly entertainment was fun. Beach was rough and not able to swim but you could walk to a swimming beach in 15 minuets. The only problem with this resort is that it is far from Cabo San Lucas and Cabo San Juan. Taxis are expensive to either town.

Secrets Huatulco: Beautiful Resort

The resort was beautiful and the grounds were breath taking. I have never been to a more beautiful resort. The staff were amazing and were always there to help. everyone went the extra mile. The staff need to learn a few more English words so that they can communicate a bit better but other then that it was awesome.

Secrets The Vine Cancun: Absolutely perfect!!!

Secrets on the vine was the best resort to escape and find yourself at the same time. Perfect everything!!! You have to go to the spa. The deep tissue massage was the best I have ever had. I had to book another before I left ! It was that awesome.

Secrets Royal Beach: Great Resort!

Loved this resort! Preferred is not necessary as the resort Is lovely without the upgrade. Would recommend this resort . Great service , food !! Rooms are large and spacious. We had room overlooking pool! Grounds are breathtaking and well mantained.

Secrets Huatulco: Not bad

This was our third time at this resort and we felt it was starting to look a bit tired. The staff are very friendly and attentive. Unfortunately we were given a room with two double beds, we asked for a room with a king size bed but they could not accommodate us.

Secrets The Vine Cancun: Beautiful resort

This hotel was stunning. The lobby, the restaurants, the rooms, the pools, everything was so nice. We really enjoyed the friendly staff, who were also quick to help or get you whatever you wanted. Nothing was a problem. The entertainment staff was a joy, especially Valeria. She went out of her way to deliver a fun Valentine's certificate and printed us a few photos that were taken of us on the beach. The food was also delicious with lots of variety. We ate in all the restaurants and can honest [... read more]ly say they were all fabulous. The only critic I would have is there should be a few more inclusive choices for red wine. The two offered as house wines were okay but I would have liked some variety without having to pay for an overpriced bottle of wine.

Secrets Royal Beach: Secrets

Good hotel great beach and a variety of restaurants. Don't select the tropical view as it is a view of the service road .we enjoyed our stay and would recommend to anyone. Rooms were dated but clean and well stocked

Secrets Huatulco: “Authentic Mexican “ location and a favourite, majority Canadians at resort!

Nice resort. Staff very pleasant, great asset. As a Secrets resort, wifi, no reservation restaurants is important and seller. English speaking main office here, also a relief, and very helpful managements response to our requests, it made our holiday Many Canadian return visitors indicates it’s a great resort. They claim weather is a big factor. Lots of restaurants, great rooms , compliments to house keeping for their great service. Also roomservice reliable. Our only concern was wi [... read more]th pool concierge, they need to handle the longer saving issue. It precedes them with guest reviews, and this perpetuates it’s continuation. They need a reasonable time to hold a lounger and enforce that, with random removals, and react to guest complaints with pool staff presence, non to be seen. Less than. At other resorts , where this was not a problem. Also suggest they not dispense towels after 4 pm, as this allows for early and over nite, even! Saving. This is what other resorts do and don’t seem to have this issue.

Secrets Playa Mujeres: Spectacular Property

We travelled to this resort in mid February and I can honestly say everything was amazing. From the staff being friendly and helpful, to great food all around to satisfy everyone's tastes to the clean resort that has people working on the cleanliness all day and I can't say enough about the entire hard working staff from when you first get there to the cleaning & service staff right to the entertainment staff to keep the guest entertained during the days and night.

Secrets The Vine Cancun: The shine is somewhat off our favourite Secrets

This hotel is still our favourite Secrets, but it was a little disappointing this time for two reasons. We stayed from Feb 10th to 17th celebrating my birthday and Valentine’s Day. The accommodations and food were excellent, but by the 14th dozens of 20 somethings from a company called Eight Eleven had descended wreaking havoc. They would have been much more comfortable at Breathless. We go to Secrets because it is an upscale adult venue and we always buy preferred. We don’t like screami [... read more]ng children, but screaming 20 something’s are almost worse. We are also UVC members are were told that we would always have access to late checkout. Secrets the Vine did not honour that commitment this time and made us leave the room at 1:00 even though our flight wasn’t until 8:25. Overall it was still an awesome holiday just a little disappointing due to these factors.

Secrets Huatulco: Awesome place! Most amazing views!!

The views were spectacular. The restaurants were amazing. The staff were excellent. All in all, this was a great place. Our only complaint, and it was not a huge deal, was the beach sand was more coarse than the finer sands of the Caribbean.

Secrets Huatulco: Fabulous

This was by far our favourite resort. Everything exceeded our expectations. The ocean was quite rough but you could sit under the cabanas on the beach and swim in the pool. Cabs were inexpensive and we felt very safe to go on adventures. We will be returning.