Absolutely Beautiful

This resort is absolutely beautiful, but a little large. The food was amazing, there are enough pools that getting a lounger was never an issue. It is walkable or ride the trolley cars, to your room, to the lobby or to the beach. Lots of seating in the lobby, and in the theatre for the shows. Kids pool and a couple whirlpool pools if you want someplace a little quieter.

Bahia Principe Coba

This is our 4th time visiting the Bahia Principe Coba /Tulum resort. This resort has everything you could possibly ask for. Beach is amazing - shuttle back and forth from hotel but you could walk if you wanted. Hotel itself is beautiful and has a lot to offer, wifi in lobby, buffett has wide variety of food to choose from and a la Carte are also top notch food and service. Pools are clean and a few small pools for quiet areas. Rooms are kept clean and room service is quick. I can not say enough  [... read more]good things about this resort. Staff are very knowledgeable and quick to help you if you need help. Great place to stay. We are going back in November 2016.

Awesome place.

We enjoyed our stay very much. The resort was very well kept , the grounds were well laid out, once we figured it out. Lol. Maps supplied were very confusing. Food was very good as well, but we have someone with us that had an aversion to onions and they were in everything.

Great reaort

Resort was beautiful but really big. A little far from the beach but lots of shuttles to get you there. Food top notch. Property nice and clean. Lots of alacart restaurants to choose from. Staff was nice and friendly

Fantastic Resort

The grounds are immaculate and so beautifully maintained. The staff are friendly and very attentive to your needs. The food is very good and although the beach is not the best it is not the worst either and the pools are wonderful.

Good and Bad

The staff were friendly - food was excellent. On the down side of our vacation, our trip was booked for 3 - when we finally arrived at our hotel our room was only set up for 2 people (it was like that all week- even after calling front desk and speaking with housekeeping). In our room was a bar fridge that was supposed to be stocked - again it was only stocked for 2 people. The night we arrived my daughter took a beer out of the bar fridge and it had already been opened and half drank - therefor [... read more]e housekeeping did not check the bar fridge correctly - also our bar fridge was only stocked twice the 8 days that we were there. Our shower in our room was completely broke - I called front desk 4 times before someone came to fix it (they came on the 4th day to fix it) - the knob you pull up to turn on shower was not attached - you went to pull up for shower and the knob came right off. Sadly my daughter had her cell phone stolen from the Disco 2 nights before we left - her phone had all our vacation pictures on it - 2s night before that she had her white hooded sweater stolen from the Disco - they really need to amp up their security - both myself and my 2 daughters are heart broken over the guys that stole her cell phone. We reported what happened but we will never see her cell phone again or sweater for that matter. The hotel stores were extremely over-priced - we paid 42.00 US dollars for 2 sun lotion (we are Canadians so we really got hit) - we bought a blow up chair for the pool - it was 24.00 US dollars (dollar store quality). A bag of Hostess Munchies chips were 11.00 US dollars and Chee-tos 9.00 US dollar . There was apparently extra activities to do on the resort - ride bikes, kayak but we never found them or was told about them .

Beautiful resort

The grounds were exceptionally well kept and everything was very clean. Nice restaurants with very good food. Staff was very friendly and hardworking. Resort was quite a distance from the airport and the rooms were a bit musty but clean.

Beautiful resort!

This resort is huge but so beautiful. It's very clean & they attend to your needs immediately. My only complaint would be that they only had 1 person at the swim up bar (1 at each side) & they could use 2,especially on the one side - it was quite often lined up. Great time!

Huge resort!

This resort is around 1.5 hours from the Cancun airport, but that wasn't that bad. The resort itself is part of a complex of 3 resorts Coba, Tulum and the Luxury Akumal. This one is not on the beach like the other two, but you can walk or take a shuttle to the beach or other resorts. The pools are about 4.5' deep which is good for standing around in or throwing balls etc... We went to the beach a couple times and there's a good spot without too many rocks between Akumal and Tulum. They have ins [... read more]talled large breakwalls that look like sandbags or huge rocks. These break up the waves. There are a couple small coves where there are lots of small fish that swim right up to you which is pretty cool. Some areas of the beach have lots of rock in them which makes it difficult to walk into the water, but if you have a mask and snorkel you'll see some cool fish. We were in the Family Master Suite which was two adjoining rooms. The main room had a king bed and the other room had two doubles for our daughters and the couch made into a bed for our son. The mini fridge was always restocked with beer, water and other supplies. Bathrooms were nice, clean and spacious. We were in unit 20 which is fairly close to the main lobby and the main pool, though for some reason the kids preferred hanging out at the other pool which was also close by. The bartenders at the pool bar got to know us and sometimes Rene made our drinks when they saw us approaching the bar before we ordered. Jose was a fun bartender and was always trying to get people to have fun around the bar. The food at the buffet was very good. The greeters gave everyone a squirt of hand sanitizer as the entered and everything seemed very clean. Decent selection and they had a couple stations for things like custom eggs/pastas etc... The A-la-carte restaurants were also good. We preferred the Japanese because we sat around the grill and the show was fun. Evening entertainment was good, especially the acrobatic show and the Michael Jackson show was very authentic. Would definitely recommend this resort and would return.

Fantastic Resort

Wonderful food, great amenities (water park, lots of pools) and consistently great service. Rooms were large, the Coba area of the resort was great as well as the beach. There were always shuttles to take you to the beach or the shopping area (which was huge). We did the dolphin experience at the resort. While ridiculously expensive, it was well done and we thorough enjoyed. We will be going back again for sure!

Awesome vacation

Spacious rooms, beautiful grounds, great food. Very helpful , polite staff. Shuttles every 5 minutes to the beach or other resort. Fast checkin. room service was fantastic, no problems. would highly recommend.

Great resort complex

We're very happy with BHP Coba. Staff are wonderful, accommodations comfortable, atmosphere fun. Ability to move between the different facilities means variety. We are having a great trip and recommend this hotel.

I would definitely come back!

This resort fulfilled my expectations. It was kept clean, there was constant maintenance of the grounds, pool, resort. The food was good and the a la carte restaurants were good (except for the Italian) and the service was outstanding. The public washrooms were always clean and there were plenty of them throughout the resort. The service and the pleasantness of the entire staff was refreshing and welcoming.

Great resort

Loved every thing about the resort. Staff was great. We just did not like the Mexican raccoon , type animal running around , getting on tables near main pool restaurant. The evening music and dancing was great.

Family friendly resort

Kids water park, kids club with caring staff and fun events (pinata party, treasure hunt, kid shows, etc.), clean, safe, amazing beach, delicious food and friendly staff. Lots to do at the resort for a family; no need for excursions.

Best All Inclusive Yet

We have been to several places in Mexico and this was easily the best one. Food, room, staff were all top notch. The buffet is huge, and had options for everyone...be prepared to gain some weight on your trip here. Pool bar was great...all alcohol was brand name, service was amazing.

Gran Bahia Principe Coba

3 stars for the beautiful grounds, buildings, overall service. Food was ok, Beds in our room were like sleeping on a hard floor, smelled like mildew. We were there for a Destination wedding, that was well organized 5 star.

Great place

Resort, food and staff were excellent, wasn't to crazy about the room but we didn't stay in it that much. Resort was huge however staff made it easy to get around. I would go back if I had the chance, it's a very kid friendly place but caters to adults as well.

Will think twice before going back

Was very disappointed in our stay this time,have been there before and really enjoy ourselves. Options plus was awesome. Always had to ask for washcloths and lotion. Plug in bathroom didn't work,either did phone. Asked for wake up call and baggage to be picked up the morning we were leaving and husband who is in his late 70's had to carry our luggage down 3 flights of stairs,then we dragged the luggage down the road until we found someone to help us. Good thing I was up early or we would have mi [... read more]ssed our bus back to airport,had to be in lobby at 6:45am not impressed at all.

Baiha Príncipe Coba

The resort was lovely. Beautiful grounds and main buildings. Shared spaces and rooms we clean. Pools were clean. Staff were continuously cleaning and maintaining but were friendly and unobtrusive. A la cart and buffets were fantastic. Concerns/problems were dealt with in a timely manner with courteous and helpful staff. Really the only Issues encountered were VERY hard beds (slept poorly-even my husband complained and he can sleep on almost anything) - we heard the same complaints from other gue [... read more]sts - that they could not help us with, we only received one hour of Internet per day free then you had to pay and we were required to pay a daily fee for a room safe which is essential. For an all inclusive stay we were rather surprised at these additional fees.