Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(4461 Reviews)

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Private  - 

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Club Amigo Atlantico Guardalavaca: Home away from home

Grounds & Puplic areas are well looked after & clean Room is made up every day & cleaned Main buffet restaurant and 2 ala cart food is good but you can’t be choosy. You eat what is available It is still a nice hotel for that price.

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Lou882  - 

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Iberostar Coral Holguin: Amazing Resort

Coral Level was by far one of the best in Cuba, the rooms, pool, beach and restaurants were extremley clean. The staff were unbeleivable with thier kindness!! The food was THE BEST we have ever eaten in Cuba, Gormet rest and japinese were both delish. The coral rest was on top of everything We will definately return!! Thank you Trip Central!!

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UIGE1956  - 

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Sanctuary at Grand Memories Holguin: Total disappointment

Stayed here from Jan.25th to Feb.1st. Good size room and the maid did a good job cleaning it, except for the AC that was extremely cold (unable to adjust temperature). Pool and grounds looked very clean. Stuff are very friendly..reason why we keep going back to Cuba. Food and drinks are not our primary reason to go to Cuba, but after around 20 visits, this was BY far the worst. No bread the first 3 days, no eggs all week, no wine all week, except for the specialty restaurants,(not Italian). Ver [... read more]

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P.bod  - 

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Sanctuary at Grand Memories Holguin: Beautiful resort

I must say the resort was absolutely beautiful very modernized and well maintained! They gardens very much lush , but I was a little disappointed with the beach lots of seaweed. They did have workers raking everyday though. I’m just not a seaweed person, otherwise it was amazing. My disappointment for this resort was I paid for adults only which provided butler service, you had to contact your butler if you wanted to speak to them . I have been to the same chain Sanctuary in Cayo Santa Maria whe [... read more]

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Private  - 

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Gran Muthu Almirante Beach Resort: The shortages are real

Nice grounds, very clean which was great. The beach is the nicest I’ve ever seen, and I’ve seen lots of beaches! Big rooms. This was my sixth time to Cuba so I thought I knew what to expect … nope. Very lacking now (post-pandemic). Food is minimal. You can tell corners are being cut, which is scary. No fries, pizza only some days .. I have a toddler so I was sort of banking on those things. Meal times are way too late. A la cartes restaurants were easy to get into and very good, so that was  [... read more]

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Cristina  - 

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Paradisus Rio De Oro: Needs Work

This is our 4th time there the grounds are still beautiful. The villa we stayed in was ok however the bathroom needs work. I prefer the bungalows. The buffet: I found a piece of wire in my mashed pumpkin which could have turned out very dangerous. It looked like it was from a bbq brush or something like that. The service at the beach restaurant was terrible I had to ask for our menus after sitting there for 15 minutes or more. Then I had to find the waitress to order our food. And they didn’t [... read more]

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Private  - 

Verified Purchaser

Playa Pesquero: Beautiful resort

Loved the staff, amenities, beach. Food shortages in place so don’t expect everything available every day. Consider bringing clothing and medicines for the locals. Would definitely return to this resort.

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RoRo  - 

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Club Amigo Atlantico Guardalavaca: A Lovely Week

This trip was our third experience in Holguin, and we have stayed at a different hotel with each visit. This hotel is a strong 3, but has the heart of a 5. It is tired but clean and they are working on restorations. The value could not be beat! We were in a villa #5112, with an ocean view. Our room just fine and the bed was very comfortable. The linens were thick and white, not dingy as can happen. Meals were better than most people here or there eat on a daily basis. Repetitive yes, if you’r [... read more]

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ThomasT  - 

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Aston Costa Verde Beach Resort: Great resort

We went to this resort the second time as we already liked it the first time. It has good internet, a nice beach with some cliff sections on the side that are great for snorkelling, really friendly staff, and good rooms. I know many complain about food, but we even had some great food. There is currently some shortage like eggs and even sometimes bred, but I think what they do with the rest was even better than last year and healthy. We ate a lot of cabbage/carrot/... salad, had wonderful scollo [... read more]

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Heather  - 

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Don Lino Hotel: Amazing Resort

The best, friendly staff and guests. Have been going for over 15 years and will be going back next year. Relaxing place and able to do a lot of things when I want to do them. Can't wait to return next year.

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Jogie  - 

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Iberostar Selection Holguin: Sunwing Rep & Doctors are unethical!

Customer service is really good at this hotel. You can be driven anywhere within the hotel grounds and even be driven to the good part of the beach. The beach front pictured in the display pictures is only good until about noon, then it turns into a shallow green lagoon. You’ll have to go over the bridge to the part of the beach where you can enjoy free water sports. They have staff there that will pull chairs out for you. If you don’t get a ride to that part of the beach it can be maybe a 5-6mi [... read more]

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Private  - 

Verified Purchaser

Grand Memories Holguin: Beautiful Resort

This resort was beautiful. The grounds and gardens were nicely kept. Our room was spacious and very clean. Towels were changed every other day. The bed was very comfortable. Overall layout of the resort was good. Staff was very friendly. Pools were kept very clean. If it wasn't for the food shortages, I would rate this resort a 4 star.

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Lori  - 

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Club Amigo Atlantico Guardalavaca: My home away from home !!

Many upgrades made around the resort , our room was in the tropical section , it was a good size with a great view and always kept very clean . Hotel staff are all amazing and go above and beyond to help you with your needs . I can't wait to return .

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Beautiful setting

Everything was clean, well kept, and staff were friendly and accommodating. However the situation in Cuba is definitely getting worse for the residents. Shortages are to be expected by visitors too, but there is no reason to complain. We had two days of no eggs for breakfast and there was no white wine for the entire stay. Many guests grumbled unnecessarily. This is Cuba today. Sit back, relax, enjoy what there is, and know you are helping their economy by tourism. We had a wonderful time.

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Private  - 

Verified Purchaser

Playa Pesquero: Amazing resort

The resort was massive! So much walking! Our experience was absolutely amazing! The first night we arrived at night, the room we were given was a bit far from the beach and it had a strong humidity smell; we told them about it and they accommodated us and switched our room to an absolutely great room closer to the beach and pool since we had 2 kids. The resort was super clean, the beach is absolutely wonderful, plenty of lounge chairs and space and the reefs for snorkeling was just an amazing ex [... read more]

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Cuba Lover  - 

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Paradisus Rio De Oro: Resort is declining

This was our fourth trip to this resort. We went there twice before Covid and obsoletely fell in love with the resort. The grounds are lush and beautiful, it was quiet and peaceful, the food was great with lots of selection, the staff were friendly and attentive. Then Covid came. We returned last year knowing that things would not be the same but we were committed to the resort and its staff. We were right in our assumption and there was a definite reduction in food selection but not in quanti [... read more]

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Private  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Resort was great as usual

This is always a wonderful resort with great staff. The main pool was under construction, however they noise was kept to a minimum and they have two pools so that didn't pose a problem. Rooms are wonderful if you are on the plus side (club) with very comfortable beds. Food was what you expect with current geopolitical conditions. I did two weeks in November and two weeks in January and find at the end of the second week the same meals are repetitive, however you never go hungry. What might be la [... read more]

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: OUTSTANDING HOTEL

Paradisus Rio de Oro is great, the grounds are kept immaculate, the food is really good at the buffet as well as the ala carte restaurants. The infinity pool is amazing. The staff at this resort are so accommodating they all went above and beyond to make our holiday great. We have been here many times and hope to return many more. We took a horse and buggy to Guardalvaca with Adrian, he took us through the village, stopped at the market and then he took us through a tour of his village. We ha [... read more]

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Private  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Amazing Dramatic Decline...

I know that entire Island of FREEDOM is in some sort of deep crises, but in the chipper resorts it is most obvious... I am a 15 years Veteran here, with 2 trips every winter... so I remember much better days, now it is Totally Terrible... I always praised this resort stating that it is "1,5 starZ hotel, 10 stars People & 11 STARS Beach", but now I have to take OUT that 1,5 and reduce it to ZERO... Marks for People & Beach REMAIN the same, so I will not write about that... this time was like in  [... read more]

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Private  - 

Verified Purchaser

Playa Pesquero: Fantastic Resort and amazing trip

This resort was fantastic, very clean, great staff always willing to help and make your stay the best possible. The beach was fantastic, awesome watersports always available for your pleasure. The room was very nice and cleaned everyday with fresh supplies, our cleaning staff were amazing! We were warned before our trip that we might experience shortages and we were expecting to be without many items according to some reviews we read on Cuba. I can honestly tell you that there was some shortag [... read more]

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