Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Fabulous resort

This place is great. The food is terrific, bread, eggs, fresh fruit and veg everyday. The ocean and beach are amazing. And the staff! Everyone is just lovely and they do everything to make the guest comfortable. I highly recommend. 4/5

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Charlie  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Will not be there any more

1, the food quality and option is a huge problem, even I knew there is a lack of food, but not think it is that bad. 2, the service is not acceptable, to replace the towel need me talk to the guess service 4 times 3, we lost some money in the room, I know it it my fault, I did not lock the code case well. 4, there are so many flys sharing the food. 5, only good thing is free wifi.

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: I would rate this hotel a 0

The grounds were average The staff was wonderful and accommodating The rooms were below average. This is the 1st All Inclusive resort without a stocked minibar... The food was horrendous, no flavor, no hot sauces available...and the same thing was served for Breakfast, Lunch & Dinner, every day, for 7 days. There was no variety.

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Brian  - 

Verified Purchaser

Sol Palmeras: Great Hotel & staff

We were extremely pleased with our stay at Sol Palmeras. From check in to check out we dealt with friendly and helpful staff. There were always lots of options to choose from for dining, bearing in mind that Cuba has had it's share of difficulties. We stayed in one of the bungalows which was clean, spacious and comfortable. I wouldn't hesitate to recommend this property as a vacation choice.

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Cgour  - 

Verified Purchaser

Club Tropical: Didnt feel like a holiday

I have taken so long to write a review, as I did not know where to start! I only.had 7 days booked. Arrived at my hotel (Club Tropical) at approximately 4:00PM. I noticed that thought of giving a tip, is somewhat expected. I have worked hard to get a trip to Cuba, even though I give a fair amount of gifts and money to the workers of the hotel and workers for the hotel (evening performers). I have no problem with tipping, actually - I encourage it!, but when it is expected of me ~ I just want [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: Love Cuba despite a few flaws

Overall, enjoyed stay Wifi spotty and unpredictable Room keys had to be reset 8-10 times Food variety greatly reduced post Covid. Fresh grilled fish amazing Rooms starting to look dirty and shabby. Sheets and towels were not changed during stay Staff helpful and pleasant A trip to Cuba is worth the few minor concerns

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Private  - 

Verified Purchaser

Melia Internacional: Outstanding resort

From booking with Danielle from trip central to getting on Sunwing airlines to arriving at Melia I cannot ask for a better experience. I have booked with trip central many times and let me tell you our agent is second to none fast service made the process of booking very easy. As for the resort well this is our third visit to the melia and in my opinion there is nothing else that compares in varadero cuba. From check in to check out first class. From the rooms to the bars to the food if you  [... read more]

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Scott F  - 

Verified Purchaser

Sol Palmeras: Great Resort

Great hotel. The best beach I have seen. Our room had just been renovated and had great A/C. The water pressure was really good. The only things I missed was a swim up bar and a bar near the beach.

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Canadian traveller  - 

Verified Purchaser

Starfish Jibacoa: Cozy Resort

Love this quaint little resort! It is very quiet here with all you need. Beach is great for snorkeling, and soaking up the sun. The rooms are dated but kept very clean by the hotel staff. The kitchen staff do their best with what they have and the wait staff are super friendly, especially when you are a returning guest. Only bad thing I have to say, is they are now letting locals come to the resort, which I don't have a problem with but they can be rude at the buffet line and greedy with th [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Good value for the price

This was our second time to this resort. The first time being 10 years ago. Definitely not in the same condition as back then. The rooms definitely need a refresher. Pillows were terrible and our refrigerator did not work. Pool was nice, beach was nice and the food was surprisingly very good for being Cuba.

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Private  - 

Verified Purchaser

Melia Varadero: Awesome Resort

Great resort, amazing staff, spectacular views and the food was some of the best that we have had in Cuba ( it was our 12th trip there ) Highly recommend it !! The only downfall to our trip is that it is not very a good resort is you want to use a scooter or a walker !! No access to the adult pool or go to the beach which would have been nice to be able to do !! We would rate it a 4****

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Private  - 

Verified Purchaser

Memories Jibacoa: Exceeded our expectations!!!

We have always thought that this resort looked interesting and had never pulled the trigger…. We’re so glad we did!!! The room was very comfortable and clean. There was ample hot water. The mini fridge was well stocked with water, soft drinks and a couple of beer. Nobody goes to Cuba for fine dining, but the food was very good with lots of choices. There is a bakery onsite and the breads and rolls are delicious!!! There’s a beautiful coral reef right off the beach, a mountain to climb with an a [... read more]

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Athar Zia  - 

Verified Purchaser

Selectum Family Resort Varadero: very good resort

very good food except meat. we guess that it is due to embargo. so no complain. dining service is slow in rush hours. Phone service is not working. We requested few missing towels but no response. Service to rooms is non existing.

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Private  - 

Verified Purchaser

Melia Las Antillas: An Exceptional Experience Every Time – Another Perfect Stay!

This was our 7th time visiting this incredible all-inclusive resort in Cuba, and once again, it did not disappoint. From the moment we arrived, we were greeted with warmth and professionalism. The staff here is simply amazing – always polite, attentive, and eager to ensure that every aspect of your stay is perfect. The resort’s service was top-notch as always, but this time, we especially noticed how much attention was given to the little details that made our vacation extra special. The food [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: Very bad resort

Hotel is run down. Washrooms are terrible. No toilet paper. No napkins. Room very dirty. No hot water. Phone in the room not working. It was a very nad experience. No spoons. Food was terrible. Bed sheets dirty.

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Nadine  - 

Verified Purchaser

Sol Palmeras: Highly Recommend

We arrived before check in so were not able to access our room but the staff were able to store our things. Everything is very close and we could easily walk to pool, beach, shops and restaurants. Staff were amazing and a huge shout out to Osiris the Customer Service Manager and Beatrice at the mojioto bar who are the BEST. You have to be early to the pool for a chair. A few days the pool could have been cleaned but water was clear and a great temp. A nice balance of quiet and activities happeni [... read more]

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Private  - 

Verified Purchaser

Hotel Los Cactus: Amazing small resort!

This resort is quiet, fun and most of all has the best staff!! And the best beach! If you are looking to relax and just have fun...this is the place to go. The rooms are older but clean, with working AC, and hot water. What keeps us going back? The friendly staff and just the best atmosphere! I would recommend this resort ?

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Lwys  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: A 3* at the most

The only 5* is the ground. Well kept and manicured. Entertainment was quite good too. 4* Food, although plentiful, was very repetitive. Bread was not available for at least the week I was there. I think the hotel could have bought some at a store? Some guests did exactly that. Squeaky and very old bed. You just sank in. Service is where I am confused. They look like they are still in high school. But you can see they have been trained. Let's hope for the future. I did meet some amazing pe [... read more]

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Private  - 

Verified Purchaser

Sol Palmeras: Amazing Resort

Just got back from 7 days at Sol Palmeras. Thoroughly enjoyed our stay. Resort was safe, clean, had great food choices at buffet, a la Carte’s were fantastic! Hard working staff always with a smile and Ola! Shout out to Osiris and Maria- great customer service- our rooms were spectacular! Special thanks to Jorge, Raime, Aescar, Armando and Adrian-lifeguard who kept us safe! Baristas were great! Definitely will return to Sol Palmeras! Ola to all❤️?Vivian and Barbie

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Tamara  - 

Verified Purchaser

Sirenis Tropical Varadero: Beautiful Resort

We had a wonderful week at Sirenis. We stayed in a junior suite in the main building. Our room was clean and spacious for the three of us. The staff, were all amazing. From the front desk, bell boys, housekeeping, bar and wait staff! They all made sure we had a great time. The food was really good! We ate at the Italian a la carte twice, and was great both times. You have to be at the lobby for 9am to book your a la cartes. The weather was nice, however lots of wind kept us out of the ocean most [... read more]

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