Our representative Teelah Brown made the best recommendation possible when it came to this resort. This surprise anniversary gift for my wife was beyond our expectations and the travel photos do not do the Secrets Huatulco justice. The oceanfront room views with mountainous terrain sunrise and sunsets were incredible. The rooms were immaculate for cleanliness and the layouts were perfect for anniversary/honeymooner couples to celebrate. All the restaurants including buffet food were excellent [... read more]with the service of a top rated dining establishments at home.The weather was sunny and hot the daily quiet walks along the resort only beach were amazing.The service personnel were incredible. Teelah, Thank you for your assistance with this wonderful trip!You and trip central have all my future travel business because of this experience.
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Laura C -
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Secrets Huatulco: Relaxing vacation.
As this was our 2nd time to Secrets Huatulco, we did know what to expect. Upon arrival we were put into building 3, but asked if we could change to building 5. They could not do it that day, but 2 days later. We really enjoyed our new room. Our room in building 3 had no coffee maker, nor were there the usual touches like flowers in the room, or rose petals on the bed. When we arrived to our room 5306 these touches were here. It is just the small things that can make a difference. Just cu[... read more]rious why the standard rooms would not have the same amenities? Our flight home was not until 6pm-pick-up from hotel was 2:45pm. Upon arrival we asked for either a late check-out or a hospitality room to shower before we leave. The hotel could not accommodate us until the day of departure. It would be nice to give an automatic late check-out for those flying later in the day.
All in all, this trip was exactly what we were looking for: good weather and a relaxing week and we got both! The food was pretty good-our favorite was the French restaurant. The steak was fantastic!
We will definitely go with Secrets again!
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Perry 56 -
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Dreams Huatulco: Outstanding
This was our first time at this resort and won't be our last, the resort is spotless and the staff are all very friendly. The food was great we mostly ate at the buffet and there was lots of choices, there is 6 pools 2 adult only which were very quiet and 3 regular pools and 1 kids pool all were excellent. The beach was beautiful and is where we spent the entire trip. The kids loved it you can swim with the fish and the waves were fun to play in. The beach staff was very good if you needed a cha[... read more]ir they would get one for you.the room was always cleaned daily and turn down service every day. Your fridge is filled every day with what ever you want. Very little bugs only a few wasps when you have a sweet drink, but tolerable.very happy.
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Worldtraveler -
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Barcelo Huatulco: Beautiful Location
The resort is lower end to what we are used to, but even so, they do it very well. The location is great. The weather can't be beat. There is ample shade at pool.
There is a great selection of foods. Sometimes a little cold. It would be nice if they had more than one grill station in the main buffet. This is a drawback to a small resort.
The rooms were nice. Shower only in room. No tub. The room was clean and always made up nicely.
It is an idyllic spot. The market vendors are kind [... read more]and not aggressive. You will feel safe in most spots. There is a homey, relaxing energy to the space.
There are a number of excursions you can take and it is easy to hire a private boat off the beach.
All in all it was very enjoyable and we will likely go back.
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Andie -
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Secrets Huatulco: Fabulous !
For the most part it was excellent. The room was a bit disappointing as the shower flooded twice into our room but the staff was very accommodating .. the grounds and hotel was immaculate. We truly enjoyed the stay.
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Private -
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Camino Real Zaashila: Relaxing vacation at the Camino Real in Huatulco
The resort is spectacular, rooms are very clean, food is good but must like to try something very different. Seafood, lots of fish, Mexican food from the region. The pool is nice and spacious, could use more chairs around the pool.
The beach is very clean and accessible, but again more chairs would be welcomed. Overall a nice resort for people who like to relax. If you are looking for existing nightlife, dancing, music, well go somewhere else. However if you would like to relax and get away fro[... read more]m a busy life, this is the place!!
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Laser -
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Barcelo Huatulco: disapointed
Had booked a room with a king bed and a view. What we got was a ground floor with double beds. When asked to upgrade we were told that it would cost $60.00 U.S per night. The staff was great, hotel itself was fairly small, the beach was good and the weather was also great. Don't know if I would go back just for the fact that when booking we didn't get what we expected.
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Private -
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Barcelo Huatulco: Excellent resort at a great price, except for the alright food
Hotel Castillo Huatulco: A relaxing vacation in a hotel located in downtown Santa Cruz, Huatulco
The Hotel Castillo is a wonderful place to stay if you are looking for a relaxing vacation. The hotel is an all-inclusive that is located in downtown Santa Cruz.
My husband and I had not travelled to Huatulco and had always heard such wonderful things about the town. We wanted a vacation where we could have easy access to the town & restaurants and the opportunity to explore the area. We did not want to stay in an all-inclusive that was located 15 – 20 minutes out of town. After readin[... read more]g many reviews, we picked the Hotel Castillo and we were so glad that we did.
What we liked best about the hotel;
1. Old world Mexican charm – an older hotel but very clean
2. Many locals stay here – it was really enjoyable seeing 3 generations of family travelling together and having a good time
3. The staff are genuinely friendly and provide exceptional service
4. Food was basic, very good… you will not go hungry. The fruit & vegetables were fresh, ripe and had amazing flavor, I could have eaten that alone all week (and I am not a vegetarian)! Eggs cooked to order and bacon were offered for breakfast every day (as well as other fare), the guacamole & salsa at the beach club was excellent as well as the fresh fish & clubhouse sandwiches. An evening barbeque was held in the backyard of the hotel on Monday night. Staff put a lot of work into creating a wonderful evening with linen covered tables & chairs and live music provided by a jazz duo. The food was a mix of Mexican and Canadian and the barbeque steak was really good. There was also an Oaxaca night held at the beach club one evening. Again, the staff put so much work into creating this special dinner & entertainment.
5. Beach Club – In my opinion, this was the best part of staying at the Hotel Castillo. The beach club is situated 2- 3 minutes away from the hotel when you use the shuttle bus. We had a leisurely breakfast at the hotel each morning and would arrive at the beach club between 10:00 am – 11:00 am and we never had any trouble getting a palapa on the beach…… and we were there for 10 days. The view of the water in the bay was amazing. Staff were super friendly in the restaurant and also provided drink service at the beach. There is also a large pool at the beach club. Lunch, either a buffet or an alacarte menu was available in the large palapa restaurant. There are other hotels in Santa Cruz that offered beach club services but in my opinion, this one was the best in town.
6. Hotel is located in downtown Santa Cruz and a short cab ride away to La Crucecita (30 pescos = $2.00 Canadian?). Excellent location.
The only down side to our vacation is that I came down with an infected tooth. The hotel concierge directed us to a dentist at the medical clinic in La Crucecita – which was a 5 minute cab ride from the hotel. Dr. Jorge Arturo Blanco Cordova was the name of the dentist and he was fabulous. He spoke very good English so that provided me a huge level of comfort. I visited Dr. Cordova three days in a row and he removed my filling to get the infection out, cleaned out the infection and put in a temporary filling until I got home. He also wrote out a prescription for antibiotics and Motrin which I filled at the pharmacy around the corner. The total cost for his services was less than half of what I would pay for one visit to a dentist in Canada. If you are in need of a dentist while in Huatulco, I highly recommend him. Here is his contact information: (located by the Town Square/Church)
Dr. Jorge Arturo Blanco Cordova
Central Medica Huatulco
Flabmoyant No. 205
Centro CP 70987
Bahias de Huatulco, Oax, Mex
Tel (958) 587-01-04, 587-07-43
All in all we really enjoyed this vacation because were weren’t constantly dealing with time restrictions (ie. Getting up early to get a chair by the beach or getting to a restaurant by a certain time for your seating). As far as I am concerned, the Hotel Castillo is a new favorite – a true gem – and we can’t wait to go back.
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Private -
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Park Royal Beach Huatulco: Waves, Birds and...Cumbia !
Interesting layout. The "terrace-floor" concept ( a trolley works as an elevator, taking people up and down from one level to the other) is definitively ingenious, but it is also a bit tedious. The personnel is very friendly, polite, the hotel is extremely clean and the food is adequate.
The only problem I found was the music on the beach (the management concept of "entertainment" ) which was playing INCESSANTLY , loud and VERY tiring. The "music" of the ocean, of the birds, of the nature was k[... read more]illed by this permanent sound track "offered" by the hotel . Too bad as the view of the ocean is magnificent.
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Travelnut -
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Barcelo Huatulco: Amazing place
This place is a hidden secret. Staff very friendly from housekeeping to reception and everyone in between. Rooms alway clean and bar fridge always full. Beach very clean (no seaweed ) . Went to buffet and restaurants both had very good choices and tasty food.
This hotel was beautiful! The scenery was breathtaking with an ocean view; excellent landscaping and colourful decor. The restaurants served first class meals right down to the Market Cafe which was buffet style. The bartenders were attentive and friendly and served name brand liquors including "grey goose" vodka for a delicious martini!! The weather was perfect for the duration of our one week stay...very sunny and hot!!
We would return to this location for sure...
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Private -
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Dreams Huatulco: Huatulco's beautiful and environmentally friendly resort
Hotel Castillo Huatulco: Some things good some not so good
Firstly there was some construction that we were not warned about. This meant that the outside space was not as attractuve or to useable as it would be normally. It's an Older hotel but has some nice qualities. Firstly, it's Clean, the beach club is great & the service and staff make the place special. The dining room and the lobby bar are a bit grim, they really need a major over haul. Rooms, although old too, are still bright and comfy. Food is not the best, only one dining room with limited s[... read more]elections, especially for North American folk. Area is great, very central to all the beautiful surrounding bays and a 2 minute walk to local swimming beach. Beach at beach club is not always swimmable but pool there is lovely. Area was very reasonable for cabs and the odd meal out if you have had enough of the buffet or limited snack menu. One night there was a fiesta and BBQ with dancers etc. on the beach, another night there was a special dinner in the garden area both nice touches. Singers/guitarists in lobby most nights. Loved Huatulco's laid back vibe and the fact that it is not commercialized like other parts of Mexico. Not a good spot for partners though, suited to families and a slightly older crowd. Great for snorkeling although not quite the same display as the Caribbean. Keep in mind it's way down south, so very warm, reliable weather. Will def go back but maybe to somewhere a little more updated.
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Private -
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Barcelo Huatulco: Amazing resort!
Amanda Garlough, thank you for another wonderful trip!
Hotel was very clean, awesome food & service. Beautiful beach & we were able to swim in the ocean. Entertainment in lobby bar in early evening, nightly shows! Weather was awesome! Would return to this resort.
Amanda, we will be contacting you for the next trip!
Thank you & yes we would love to win trip to Jamaica!
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Private -
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Las Brisas Huatulco: Las Brias
Amazing!!
We were there in March 2016 and all elements have gone from very good to EXCELLENT !!
An amazing relaxed true Mexican setting.
Will repeat many times
Laid back, great facilities and staff.
Only drawback is they want the review to be 200 characters....how many times can you say FANTASTIC!!!!
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Greatshadow -
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Dreams Huatulco: Nice place
Generally hotel was good clean and staff are excelent. Generally no waiting for drinks etc
Only issue was quality of food, not very good!
Overall weather is great, the people are very friendly.
Flight with air canada nothing to talk about at least they didnt lose our luggaga
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Debbie -
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Secrets Huatulco: Beautiful, relaxing vacation at Secrets Huatulco
Our group of 4 stayed at the Secrets Huatulco from Nov. 27, 2016 - Dec. 4, 2016. My husband and I have stayed at the Dreams Huatulco, twice previously. The secrets is beautiful. It is a very private, picturesque property, with spectacular views. Our room was great, very comfortable, save for the odd bug here and there. The staff cannot do enough for you. The only issue we ran into was the lack of Baileys at any of the bars. Guess it was the popular drink the week we were there!! The situa[... read more]tion was rectified in a timely fashion. The pools are in excellent condition, and spotlessly clean. The entertainment team was a lot of fun. If you wanted to join in, great! If you didn't, great! We visited the spa and the services offered were luxurious. We were treated very well, and enjoyed every minute of it. Our foursome took the Maxi City tour, for 4 hours, with Alfonso (Poncho) as our guide. He was a lot of fun and very very knowledgeable and proud of his city. We ventured over to the Dreams one afternoon just for a change of pace. In order to do this, you must see the Secrets Concierge for a day pass, and then upon arrival at the Dreams, give your pass to the Cocierge there for admittance. It was nice to see the vendors, and other things going on there. But you must get a day pass or you will not be able to eat or drink at the Dreams.
The food at the Secrets is wonderful. The a la Carte's were all excellent, with the Italian being our favourite. It was a wonderful, relaxing week away with great friends.
Keep in mind that there are a lot of stairs and steep ramps at the Secrets.
There are elevators, but I would not recommend this to someone who has mobility issues
Thank you to Marnie Savic of Tripcentral.ca She is an amazing agent who gives her full attention to the vacation you want and need!
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Private -
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Dreams Huatulco: Fantastic Resort
This was our second time staying at the Dreams Huatulco. Love everything about this resort. The weather is a guarantee. It was 30-35 everyday that we were there. We were treated very well by the Dreams staff. The room was spotless and cleaned up for us in the morning. Always had a new shampoo and shower gel, as well as a sunscreen. Never had to call down to get towels or refill the bar fridge. Also, no towel cards and no need to make reservations at the a la carte restaurants. Beach was be[... read more]autiful and the pools were fantastic. love this place. will be checking out the Secrets Huatulco as well.
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Private -
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Hotel Castillo Huatulco: Great vacation
Hotel Castillo is a small hotel which offers a high level of customer service.
The staff are all friendly and most helpful with any request made.
Our very clean 4th floor room had good a/c, a flat screen tv, in room safe and plenty of hot water.
The food was fresh with a good selection of Mexican dishes complimented with a wide variety of fresh fruit vegetables, breads and desserts.
Toast, bacon and cooked to order eggs compliment the tradition Mexican breakfast items.
The bartender[... read more]s make very good mixed drinks and they have both Montejo light and dark beer on tap.
The beach club is also very clean and offers a good variety of lunch items.
The beach bathrooms were always clean and never without soap or toilet paper.
The pool is very well maintained and provided loungers both under palapas and on the pool deck.
The hotel is centrally located within walking distance to the marina and many stores and restaurants.
5 pesos for the local bus, 7 pesos for a collectivo or 30 pesos for a private taxi into town.
The nearby Super Chey offers excellent prices on liquor and wine as well as a vast variety of food and other items.
Safety was never a concern while we were in Huatulco.
I would highly recommend this hotel for a true Mexican experience, in the Santa Cruz Marina area.