Krystal Grand Nuevo Vallarta: Great Stay at Krystal Grand Nuevo Vallarta!

We booked a Jr Suite Swim Out Dble Queen Bedroom and it was great! We had We had the Altitude Privilege access and that was great too! We checked in at a separate office / suite / lounge where we could sit down and enjoy some refreshment. We had great service from Josefina at the welcome suite! We could reserve all our diners for the whole week through the Altitude private access service! This is totally worth it. Our room was spacious and had all the amenities of a good resort. The swim out exp [... read more]erience is good too, it's more relaxed and calm so you can wind down for a busy day at the pool and beach! All the restaurants are good! The service was great the whole week: Alejandro at the breakfast buffet, Manuel at the main pool and Cesar for the entertainment! All in all, me and my family had a great time at Krystal Grand Nuevo Vallarta! Thank you to Sandra Taylor at TripCentral for an outstanding service! I will definitely call Sandra again! :-)

Decameron Los Cocos Guayabitos Ramada: A little disappointing.

I suspect the hotel is still recovering from the Covid downturn. The booking system for the 'a la cart' restaurant is on line but the hotel Wi-Fi is so spotty that even though we tried for 8 days there were no seats available. We were told to start trying at 1.00 a.m. when the app. opened for the day ahead. Lineup for the buffet supper (no alternative) started at 6.00 p.m. on the weekends and took 45 minutes to get to the front of the queue. When we were finally seated, the service and the foo [... read more]d were good. We chose to eat in the town when the resort was busy. Lineup to get a beer at the bar could take 15 mins. at times. The service was good but the bar is not big enough. Ocean was warm and calm but the beach is very crowded and covered in garbage at the weekends. Pools were clean and warm. Rooms were kept clean and tidy. Biggest irritation was the lack of quiet space. The entertainment volume, both on the beach and in the theatre, was painful at times. Many guests left the shows because of the volume.

Riu Flamingos: I'll Be Back!! Excellent Service! Amazing Value!!!

Hotel is clean, welcoming, ran efficiently and the grounds are very well maintained. Staff is courteous, friendly and very approachable. Pools are very clean; and the beach is wonderful with plenty of lounge chairs for everyone. We never had to wait to be seated for a meal at the buffet or the unique restaurants on site. Plenty of extraordinary food choices for all. My only request would be to have the night entertainment expanded ie: Elvis Presley or Cher or Tina Turner especially if you are s [... read more]taying for 7 days.

Decameron Isla Coral: Great stay

All the staff was very friendly and helpful. They were very patient with communication between the language barrier. The concierge was extremely friendly and was willing to help in anyway. Would recommend this hotel to others. Was a very basic hotel food was simple but very tasty. Hotel was close proximity to the town and shops.

Krystal Grand Nuevo Vallarta: Wonderful resort!

This resort is very nice. It's not huge, which makes it feel welcoming. The grounds are well kept, there are areas of lush vegetation throughout the property. Pools are great, I like that there are family friendly pools and adult only, I tried them all and it's a nice mix. Once again well kept, clean, and thanks to the efforts of staff not filled with plastic cups or spilled drinks. (It is the resort policy that guests use covered cups or thermos style cups in the pool...great idea!) One dr [... read more]awback is that even though it's resort policy that pool chairs are not to be saved, guests still do so. The staff tried in some occasions to enforce this, but not always. That's not their fault though, people should be more considerate. The food was excellent. While the buffet was on the smaller side, there was good selection of fresh, tasty dishes to choose from. I never made it to the al la carte restaurants as I was enjoying the buffet. The fish tacos were amazing at the snack bar. My room was clean and comfortable. The AC worked well, and the bed was comfortable. Good water pressure and temperature for the shower, because of the way the shower was situated, with no door, the water would spray on to the floor of the bathroom area. (That could be user error). My room faced the construction next door, but that wasn't really an issue as I wasn't in it during working hours except first thing in the morning, there's not much the resort could do about the property next door. Because my window faced the corridor I had to keep the drapes and screen closed or those walking by could see in, an inconvenience if you like to hear the ocean, but not a big deal. The staff was amazing!! Always friendly and helpful. Special shout out to Eugene, who goes above and beyond, trying to accommodate everyone's needs, working so hard always with a smile, a hola, and always checking if everything is okay! The crew doing games during the day and evening were fun and got people involved. The front desk, luggage porters, gardening, maintenance, servers, bartenders, security, kitchen, and cleaning staff were so hard working and accommodating, welcoming and friendly!! They're the ones that make this resort stand out, I've traveled quite a bit and the staff here are top notch!!

Riu Vallarta: Beautiful and clean resort

We were totally impressed with the healthy manicured grounds and the exceptionally lovely plants and trees. The weather was amazing and the ocean water was warmer than the tropics. The service was pampering making us feel secure and comfortable. Thanks for everything

Riu Flamingos: Good Resort

Excellent for family with kids! Everything about the resort is good value. Exception is the room needs a new makeup and the shower tray can be dangerous for those who needs assistance to get in/ out. Resort should provide a floor mat to avoid accidental slip.

Riu Vallarta: Nice resort, but....

We just came back from RIU Vallarta and overall it was an ok experience. I would call RIU resorts the "Carnival Cruise Line of all inclusives." The room we were given was called an oceanview but really should be called a PARTIAL oceanview. The air conditioning didn't work and we had to report it 3 times to the front desk before they moved us. The staff was super friendly and the highlight of the resort, but there were just too many things that bothered us during the stay to make it worth coming  [... read more]back. CONS: - only two air-conditioned spaces to escape the heat both of which were in bad locations - a lot of wasted space in the common areas - food was subpar - drinks were loaded with sugar - no shady spots in the pools - elevator was slow or not working PROS: - staff - lots of pools - beach

Grand Palladium Vallarta: Do your research

You need to do as much research as possible when you are spending a lot of dollars on a trip. We found that we were sort of held captive in the resort because the taxi fares from the hotel were inflated by a insane amount. We did not know exactly how far this resort was from the town of Puerto Vallarta or how much Taxis would cost on this coast. well they are incredibly expensive. Compared to other places I have traveled in Mexico they were four times as much and the number of passengers ra [... read more]ised the price. At least that is what the hotel told us when we asked at the desk. The other research to do is ask about the condition of the beach.. The one at this resort was some sand and rocks that were real foot and ankle scrapers.. The waves were high and not pleasant for youngsters below 8 years old.. Its really a surfing beach. The Hotel staff were really great and the food was very good although you needed to make a reservation for most of the restaurants between 9am and 11am if you wanted a seat in most of them. The ones without reservations were very good buffet style places.

Krystal Grand Nuevo Vallarta: Resort Review

We had an amazing time at the Krystal Grand. Food was delicious. Pools were clean and the infinity pool was breath taking. It is a great location if you like lots of action on the beach with quick access to horse back riding, sea doos, para sailing, banana boat rides messages and vendors going by with jewelry, hats etc. Our room had no balcony. The window looked out onto construction and the rooms were very small. Other people we met were in other areas of the hotel and they loved their roo [... read more]ms. The roof top pool/bar that opens at 5:00 pm had has an amazing view of the area.

Grand Decameron Complex Bucerias Trademark: Excellent affordable holiday

Comfortable rooms, great pools. We stayed in the adult only pool section that was close to the breakfast restaurant and the bar. There was an area designated for smokers. The food could have had a more upscale menu and variety however I never went hungry. Many repeat customers were there. It is our third time and would definitely return!

Plaza Pelicanos Club: Resort going downhill!

I have been coming to this resort for a few years. It has definitely gone downhill! The rooms are tired looking, some of the patio doors didn’t lock and the smell of sewer throughout the hotel was not nice. The pool was quite often dirty with straws and cups and other miscellaneous items in it. The food at the buffet was not of a good quality and all of my dinners were spent off the resort!

Grand Decameron Complex Bucerias Trademark: Exceeded expecations!

The service was incredible as the staff were so friendly and helpful (especially Lorenzo). The food was amazing, the drinks delicious, the views were beautiful, and we loved every minute of the time at the beach! The weather was very hot so it was great to come back from a day on the beach or wandering around Bucerias to hang out in an A/C cooled room for an hour or two before heading down for dinner. We will definitely be back again next year and highly recommend this resort to those who would  [... read more]like to escape the cold of Winter and get to know the very cool little town of Bucerias.

Krystal Grand Puerto Vallarta: Nice resort!

Our reservation was with Hotel but when we got there, they upgraded us to the Hacienda with a bigger room with two double beds, which was great. We thought this is good. It’s on the quiet, side, adult side it should be quiet. During the day it was good, but at night time they hosted many corporate parties for many of the locals. So it was very very very loud at night till 11 or 12 o’clock. The music was extremely loud and it was impossible to sleep even with earplugs, so was I impressed with [... read more] this no were not, and we made it known to one of the managers. Other than that the food was good the staff was excellent. We enjoyed our walks on the beach and it was very warm hot actually. Would we come back, probably not unless they can do something with the loud music at night like why do they have to have parties right in the middle of the courtyard with all those rooms around with other guests that don’t appreciate it.

Hacienda Buenaventura Hotel and Mexican Charm: Great location

Left and right you’re minutes away on foot from malls, shops and grocery stores and a short drive to downtown and Malecon. For a 3 star resort, food and drinks are great; all the staff and I mean every single one who works in this resort is incredibly polite and attentive. I think they are the main reason this resort thrives despite the hotel being old. Our room was clean but part of the ceiling was leaking, shower door won’t close well and shower water not draining well; this needs to be [... read more] addressed immediately. Overall, we are happy with our stay in this resort.

Grand Decameron Complex Bucerias Trademark: Great service!

Staff was very accommodating, moved me to a ground floor room because of Mobility issues. Service was great, meal service was great, food not so much. Several days the choices were so poor we left the resort to eat. Thai dinner was good. Japanese dinner was so bad we left halfway through. Overall a good experience, I will be back. West Jet people were great.

Tropicana Hotel: Great location not so great hotel

We stayed in their economy room which we will refer to as the dungeon The air conditioner at night would sound like a squealing plane so loud I recorded it and played it for them but would be fine during the day latch on the door had been broken off poorly kept room hole in shower ceiling. The hotel staff didn’t seem very happy that we were unhappy with our room told us the hotel was full yet walking around say loads of empty rooms the only positive was our maid super friendly and did a grea [... read more]t job also for a no smoking hotel staff was eager to hand out ashtrays by the pool and in the restaurant. At check in we had to request our wristband for our paid breakfast and were given the wrong tv remote we had to have someone come to our room to figure that out. Back to the air conditioning when it squealed at night we would turn it off turn on the ceiling fan which made a loud squeak on every turn

Riu Vallarta: Lovely resort

Excellent outdoor activities and great facilities Excellent room service and love the bathroom and king size bed . Our balcony gave us an excellent view of the outside including the ocean even though it was a partial view. Nice bar overlooking the beach and great view of the daily sunset. However would love to have that bar open until 7pm instead of 6

Buenaventura Grand Hotel and Great Moments: In four years since we were there last This resort has gone from a four and a half star to barely a three star resort

The rooms were nice and well kept. The breakfast were the only good meals served. The rest were often cold and some barely edible. The front desk couldn’t or wouldn’t help or provide simple basics such as providing bottled water or converting large currency to smaller bills for tipping the bar staff and servers. The pools were not clean. The water smelled bad and was way too warm. When we needed medical help the staff took a long time to arrive at our room and didn’t have basic medical su [... read more]pplies (glove) to provide help then gave completely wrong information to the doctor and ambulance. There was no need to call ambulance services. We found booking excursions through WestJet was way more expensive than vendors we met on the beach. Twenty-five percent more for exactly the same trip. The beach was left a mess after an event. They’re plastic lock straps and pieces of wood with screws protruding through it. Overall it was disappointing to see the decline in this resort since 2019.

Grand Decameron Complex Bucerias Trademark: Mexican ambience

We had a 3rd floor ocean view which was great. The hotel offered six different pools and we utilized the adults only one and were glad of this as there were a number of young children present although this did not affect the dining areas. The grounds were neatly kept and the area certainly had a Mexican ambience. The main dining area was large and open that made it possible to be breezy.. Although the buildings were older, our room which had a king size bed was comfortable and clean. We were  [... read more]impressed by the wide, long sandy beach that reached for some distance and to our amazement, the ocean water was rather warm and pleasant. The breakfasts were great as we usually had the omelets, papaya, croissants or sweet buns. Although there was a variety of fresh salads and cut vegetables, we avoided these as we were considered the possibility of contaminated water (which didn't seem to affect those who used them). The special dining opportunities were better than the main hall and we considered the Japanese one to be better than the rest. We walked up the hill to the large grocery store where my husband purchased a 10 litre jug of purified water weighing 22 pounds and this lasted us for over five days although he maids did supply us with 3 half litre bottles of water. . The Day of the Dead performance was great! We found that service of the servers and maids was commendable while main desk personnel were helpful. We were happy with this resort considering the price.