Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

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Deens  - 

Verified Purchaser

Memories Paraiso: Decent Vacation!

It was really not bad at all for Cuba! The beach was perfect, white powdery sand, crystal blue waters.. The food was "Cuba" but tons of options. We did get really annoyed that they cover all of the vegetables in bacon.. They could have some great vegetarian but for some reason, they love to sprinkle pig on everything! We requested they prepare some vegetarian dishes & they were happy to do so! The biggest problem (for us) at this resort (like a few others we visited in Cuba) is that they do not  [... read more]

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Christine1975  - 

Verified Purchaser

Playa Cayo Santa Maria: Breathtaking!

This resorts beach was incredible. The amenities were spotless, and the staff were amazing. The food wasn't that great, but that's not what I went for. There isn't a lot to do excursion wise, but if you are looking for relaxation this is heaven...

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Brat  - 

Verified Purchaser

Melia Las Dunas: Satisfactory.....needs a facelift

I found the resort too large for my liking. The bathrooms are in major need of updating. The adult pool was very nice. The food was good for Cuba standards. The staff for the most part were very friendly and accommodating. I found you had to "ask' for items especially at the A la cartes....had to ask for guacamole, had to ask for margarita, had to ask for sake, had to ask.....these things should be offered.

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Diniqueen  - 

Verified Purchaser

Royalton Cayo Santa Maria: Paradise

Where do I start.The grounds were meticulous.the staff were so friendly and our butler was at our beck and call from morn til night! The food was very good from the quesidias at the beach to the chicken,beef and lobster at the pool.Dinner was to die for,gourmet meals !The only downfall were the rough waters ,red flag every day.However this was to be expected given the time of year.We were told the ocean is like glass in January and February . The property was just the right size to make it a fam [... read more]

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Carrie69  - 

Verified Purchaser

Melia Las Dunas: Beautiful resort

The resort was beautiful. The grounds were landscaped beautifully with gardeners out everyday. The rooms were very spacious and clean. The staff were all very friendly and helpful. The pool and the beach were amazing. The food I would rate as poor. The food was not hot and was sometimes not cooked well enough. Overall I would recommend this resort to someone who wants to get away from it all and to relax on a beach and who is not really interested in eating that much.

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Keecha  - 

Verified Purchaser

Playa Cayo Santa Maria: Great place for cheap!

We stayed at the Playa Cayo S.M. from Nov 28 to Dec 5 2014. We had a great time. The rooms were clean and comfortable and the grounds were beautiful. Well maintained by the gardeners. The staff was wonderful and friendly. The beach was stunning. White sands stretching for miles. There were 4 pools and all of them were wonderful. The pools were a bit chilly. The buffet was good but not a great variety. Seemed to eat the same thing everyday but never left hungry. The a la carts were good. Overall, [... read more]

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Gzab9  - 

Verified Purchaser

Melia Las Dunas: Almost amazing!

- need more 24hr restaurants - food was ok, always ask for well done or your food will be raw - tiny, minuscule ants in the washroom of our room - most of the staff was friendly and terrific (Yunel at the buffet, Lazara at the pizzeria, Roberto at the lobby bar, and most of the gardeners ant fantastic) - entertainment could be better - grounds are beautiful (clean and well kept) - need a power adapter (no one told us this before going) - far bus ride to the resort from the airport

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The Lazy Traveler  - 

Verified Purchaser

Playa Cayo Santa Maria: Great Resort!!

What a beautiful resort. The resort is a wonderful place for singles or families. Lots to do and see. The pools were very well kept. The resort was clean. The rooms were nice, and the staff was very helpful, if you required assistance. You can change your money at the airport or the hotel bank. The 7 bars have a wonderful variety of drinks to choose from. Something for everyone. Alcohol or non-alcohol. You must try the Latte's in the lounge bar. They are amazing. Try as many of the restaurants a [... read more]

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Pugzzilla  - 

Verified Purchaser

Melia Cayo Santa Maria: Not a Five star !!!

Overall the people were really nice. However if you expect this place to be a five star it is not. Very old looking hotel. The buffet was very repetitive, the best food places were the Japanese and the French al carte. The beach was very dirty and the weather was windy. Overall we had an ok experience, the people are worth the trip here. Don't expect your room to be super clean either. We would have to call constantly for towels, and our fridge.

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Jael  - 

Verified Purchaser

Melia Cayo Santa Maria: Just a Great Time

All featues of the hotel were definitely to our liking. The staff were very friendly. More that enough food. We enjoyed the entertainment. Accomodations were very pleasant and very clean. A great retreat for me and my wife. I would definitely reccomend this hotel

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Momma  - 

Verified Purchaser

Melia Las Dunas: amazing

The whole trip was amazing the staff were very friendly.the rooms were very clean and the food was everything we ever wanted.The grounds were kept very well groomed.Not a bad thing to say about this resort and we will be going back again

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Ottawa gal  - 

Verified Purchaser

Memories Paraiso: Awesome Resort

This is our second time here this year, we came back because the resort is so clean and well kept, and the staff is amazing. The food is good, and the beaches are the most beautiful that I have ever seen in Cuba. We look forward to returning again next year.

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Party of 8  - 

Verified Purchaser

Memories Paraiso: Beautiful resort

Everything was o.k.exept getting a service of a shuttle.there was a man over 80 years old in our party, knee problems and we could not stop a shuttle whining by us with only two young people on boArd.the last day they have to walk to the lobby with their suitcases ,shuttle that we requested never came.

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Merri66  - 

Verified Purchaser

Melia Las Dunas: A great relaxing time

We really enjoyed this first time ever to an all inclusive resort. We are backpackers so this was a lovely pampered, restful change of pace. Highly recommend going mid November. Excellent price! Hot sunny weather. The resort was approximately half full and service was very good. Staff were always trying to please us, other resorters were so nice. Our building 47 second floor room was quiet, had a view of water, was close to the quiet adult pool and beach, and only 5 min walk to lobby and restaur [... read more]

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Road runner  - 

Verified Purchaser

Sol Cayo Santa Maria: Good Resort

Needs quite a bit of maintenance. Buffet lunch was cold. We got there at 12:30 and had to wait for our room til 4:00. Was not impressed by that. I worked 2 12 hour shifts prior and was up all night prior to going to airport. Found receptionist rude. Our ocean view room was far from being ocean view. The pools were great and people were friendly. Most of our meals were great after the first day.

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Alx617  - 

Verified Purchaser

Iberostar Selection Ensenachos: 1st time here, 9th visit to Cuba

This hotel was great, lots of walking and ample areas to work on the tan lines. Food was good, rooms nice, great staff. This is the one that we would return to for sure. Stay in the Park area for best value.

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Chick  - 

Verified Purchaser

Iberostar Selection Ensenachos: Great Hotel

We vacationed at Iberostar Ensenachos Nov 18 - 27th. Loved the hotel and staff. Take small flashlights for night time as often timer on walkway lights is delayed. We had to call twice to have our building outside lights turned on in pitch black. Food was lovely for Cuba, at the bufet and specialty restauraunts. Some people would be disapointed that there is NO view of the ocean from ANY of the rooms and there is a lot of walking. However, that did not bother me. The two beaches were lovely. Ther [... read more]

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Traveller77  - 

Verified Purchaser

Valentin Perla Blanca: Brand New Hotel

Brand new hotel so lots of kinks to work out!! Rooms neat & clean - nice size with a good view. Food not labelled!! No clean beach towels for 3 days. Only one access to the beach. Two a la carte restaurants.

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Marie18  - 

Verified Purchaser

Melia Las Dunas: fabulous

Everything was amazing exepted the food , the weather was perfect, sunny everyday.. They have a snack 24h , perfect for the people who's always starving lmao, the animation there and the service was just "wow" we going back in february,

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KBTOUR  - 

Verified Purchaser

Melia Las Dunas: Just OK

My husband and I stayed at Melia Las Dunas the week of November 23rd. I selected this hotel based on the reviews that were posted on trip advisor with the majority of them being very positive. Although we enjoyed our vacation I must add that we were both disappointed with the hotel overall. The hotel is dated and in much need of renovations to freshen it up (this includes rooms and pool area). Our first room was not up to par (major leak under bathroom sink which they fixed by shutting off the w [... read more]

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