Occidental at Xcaret Destination: Family Friendly

We took our 7 year old and 11 month old for a week and we had the best time. There was so much to see and explore. The food was yummy and the staff was incredible. The sand at the beach is unreal. Our children could have spent the whole time there.

Barcelo Maya Caribe: Beautiful resort

This resort is very well maintained and spotless. We stayed at the Caribe resort. No problem getting a spot at the pool so you do not have to worry about putting towels on the chair. Be prepared to walk as there are 5 resorts on the site. We stayed in a Premium room which had two couches in the room and a hot tub on our balcony. The shower had a rain forest and hand held shower heads. The Spanish a la carte was very disappointing. Husband ordered his steak medium well and it was raw...heard the  [... read more]same complaints from other guests. Japanese and Italian a la cartes were amazing. Buffet was always good as well. Drinks are plentiful and beach is beautiful. No problem getting chairs there either. Lots of activities around the pool and free access to kayaks, catamarans, water tricycles.

Barcelo Maya Beach Resort: Amazing Resort

Can't think of one aspect of this resort that we didn't like. Everything was great. Very well maintained and beautiful resort. Loved that we could eat and play at all 4 resorts. Resort is great for couples and families.

Dreams Sapphire Resort and Spa: Great resort

We arrive early and rooms usually aren’t ready until 3pm, by the time we ate they had our room ready before 3pm which was nice. Great service from start to finish, resort was clean and well kept, Crews worked hard to keep the beach clean. Food was very good too, the only thing is they could use more beach loungers.

Bahia Principe Explore Coba: Loved it!

Great food, mostly awesome staff, plenty to do (provided you're ok with a shuttle to the beach or the night club). I would absolutely go here again! Live entertainment happen Ed every night with the animation staff being interactive and fun! Hotel was very clean and the grounds were beautiful!!

Paradisus La Perla Adults Only Riviera Maya: Great experience!

This resort exceeded our expectations. The rooms are spacious and well appointed. Royal Service option is a must! The private pool in the Royal Service location is beautiful. Never any problems finding lounge chairs around the pool or the beach. Shout out to Alfredo, Hector and Cristina at the Royal Service pool bar and Elias & Daniel at the pool concierge. The staff throughout the resort are amazing! We were very pleasantly surprised by the quality of food and enjoyed all of the a la carte re [... read more]staurants especially Mole (thanks Mario Peralta), Bana and Lapalapa.

Hotel Xcaret Mexico: 5 stars

Traveled Jan 14 for 4 nights, regretted not booking longer as 4 nights was not long enough to experience all there was to offer. Truly an amazing property! Food was great! Love the heated pool! The scenery was just breath taking. Would defiantly come back.

Bahia Principe Explore Coba: Great vacation!

We've just came back home from Grand bahia principe Coba (Jan 11-18, 2019). We are a family of four : 2 adults + 2 kids ( 6 and 8 y.o.). The whole family loved the hotel and will definitely come back again ( though I'm the person who prefers not to go to the same hotel twice). The hotel is huge. It's so large that you have to take the shuttles ( trains/electro cars) to get to the spot you need. All of us were so much entertained with this rides that we really loved doing that. We resided at Gr [... read more]and Bahia principe Coba but we were allowed to use all of the facilities of Grand Bahia principe Tulum as well. And vice versa, the residents of GBP Tulum attended any of Coba's restaurants,  bars, night shows, kids water park etc. So it actually means that when booking a trip to GBP Coba you get the better option having access to another big neighboring hotel and its facilities. The hotel grounds are gorgeous! Everything is blossoming and tidy. Lots of animals ( iguanas,  capybaras, raccoons, birds). The staff of the hotel is very helpful and friendly.  Everything is so perfectly organized ( events, or cleaning, or repairs, or gardening). You just see the result! The main buffet in GBP Coba is excellent! Such a great variety of meat, vegies,  condiments,  seafood! There is always something for your taste! The advantage of GBP Coba is its aquazone for kids. So most of the tourists with kids are concentrated there. Personally we preferred to go to the GBP Tulum as it had the beach area. Big pools everywhere,  but like I said we went to the sea. The beach is not the best one, but provided with lounge chairs, shade, bar and they constantly clean it from the weeds. So you can always find a spot for you there. The water is clear, the bottom is with stones in places, but there are also clean sandy areas and I had no problems stepping in. I attended a balloon party in Hacienda and then went to a disco there. Hacienda is the area (close to GBP Tulum lobby) with all of the souvenir shops,  disco, bars, casino, doctors office, pharmacy. The night shows were good. The kids mini disco was average. We resided in block 24 B. Our room #32422 (2nd floor) was good, always cleaned ( pics attached), everything was in a working condition, but I think it was always too humid in it. All of my clothes are wet by touch and my hair was always curly when I was in a room. The overall experience was great! It's one of the best trips ever ( I travel a lot). Will definitely recommend this hotel and will come back again if I have this option.

Blue Bay Grand Esmeralda: Good resort

Resort was nice. Food was good, buffets generally had the same things, but you could always find something good to eat. À la carte restaurants were very good. Maintenance of the building could be better, parts of the ceiling in one of the main areas was falling down after raining. Overall, for the price everything was good.

Iberostar Waves Quetzal: A family affair

Hotel had a lot to offer everyone in our group, from 5 years old to 75 years young. Food was consistently good, pool was beautiful and beach location exquisite. Larger resort than we have previously experienced so less of a community feel among guests and staff. But overall, the evening shows were breath taking and the experience was a good one.

Barcelo Maya Palace: Absolutely Amazing Resort!

Our travel agent, Karol Chareza has been telling us about this amazing resort and how awesome it is for years. We finally got to see it for ourselves. My family and I stayed at the Barceló Maya Palace for 10 days in January 2019. It was everything my family and I expected and more. The rooms were spacious and very clean. We had fresh towels each day and the in room bar fridge was stocked daily with drinks and snacks. The food at the La carts, was amazing and there was always somethi [... read more]ng for each of us that we really enjoyed. The buffet's had so many options to choose from. We never went hungry! The PEOPLE that work at this resort are over the top amazing. Very happy to help and always greeting you with a smile. We ate at the Marenostrum were we met two terrific guys, Mario and Antonio. They were the best. They made us a Mayan Coffee. What a show that was and the coffee tasted amazing! We also met Nelson at the Brasserier. He takes service to a whole new level. He made sure we were enjoying the food, drinks and atmosphere. He took the time to talk with us and gave us tips about the report so we didn't miss out on the events around the resort. These are just a few guys that helped to make this trip more amazing. All the employees were over the top amazing! We really enjoyed the beach. The sea turtle were right there and we swam with them each day and really enjoyed feeding them bananas. The pools were a tad on the cold side, so we mostly hung out at the beach. We enjoyed every minute. We also swam with the Dolphins that were right there at the resort. Very convenient. We did a day tour to Cozumel. Booking this trip was seamless. The resort travel group took care of everything. We were picked up and dropped off on time. This resort had everything you needed. There was a mall on site, a bowling ally, lost of shops around to purchase any souvenirs and you did not have to walk far to get to everything. There was a bus that went to each resort all day so you could get around very quickly. This was my family's fist tropical trip together and we are already planning to return. It was so much fun and we would recommend this resort to all our friends. Thank you Karol for helping us set up this amazing trip. You always know how to send us to the best places. :)

Iberostar Selection Paraiso Lindo: Fantastic Resort

Just returned from Iberostar Lindo in the Mayan Riviera.....had a great holiday with my Daughter... I love this resort...Staff are very helpful, pleasant and hard working...property is beautiful...well maintained..our room was very clean and well stocked..including various drinks in the fridge...We stayed in building 51 which was near the pools and not far from the beach...lots of shaded areas for those who do not like sun around the pool..but the same for the sun lovers...grass covered shades  [... read more]are plentiful on the beach and around the pool...pool was rather chilly..but on a hot day...who cares..you get used to it..the sea was warmer...and not too rough while we were there..sandy, clean , minimal seaweed...and was whisked away by the tractor rakes daily.....we stayed around the pool most afternoons.my daughters choice.lots of activity going on for anyone who wanted to get involved..tremendous bar service poolside by staff ...most days Angela was our server..she was fantastic..friendly and courteous..the inpool bar was inviting too.. Beds were comfortable..many eating areas to select from during the day...plentiful fruit ..and food selections...we enjoyed the speciality restaurants we went to..especially Japanese.. This is a large resort and we were near the beach..there are many golf cart like buses that travel around and you can just hop on and get to destination..alternately you can call for one ..there is one or two Conceirges available in each building, so makes things like booking specialty restaurants easy...getting a ride....as well as passing any concerns to the right department. There is a “shopping plaza” on the grounds that has a few stores ....but there also is a small casino located there..a disco if you have interest..a place where kids can get cotton candy and other sweets which is included in your package.. a merry-go-round.. ...as well as a fantastic crepe bar..we loved that place..yum..also a place to get your speciality coffees and latees etc..donuts and sandwiches..’(there also is another coffee shop like this open 24 hrs a day just through the main lobby to the left in the Lindo) Transportation was on time and efficient to and from the airport... A+

Platinum Yucatan Princess: TLC Needed

This was probably a wonderful resort a few years ago, but it has fallen in disrepair, and it is not due to lack of maintenance, there was always someone cleaning, fixing, maintaining something, it is due to age, things wear out and need to be replaced. We found the over all resort clean, but things like dirty drapes, bed spreads, mattress and throw pillows have seen better days. The main pool is in serious need of being drained and tiled, there were always tiles missing, to the point they lay ma [... read more]ts on the pool floor to make sure people do not cut themselves on missing tiles. The rooms are spacious and clean, the food was always good, have to say one of the best buffets we have had, food was always different everyday, and cooked well. The Italian and Japanese were by far the best restaurants. Tex/ Mex was not bad--just not great. The shows were your normal dance shows. The entertainment people were amazing, always keeping people engaged and the energy was high. It did seem like a more younger crowd the week we were there. not sure if that was normal or not. The resort is huge, joined to 2 other resorts, that you have full use of. The only problem with going to the other resort, you will be hit up every few feet by a time share sales pitch, it really did get annoying, as polite as they were. On the Platinum resort, you will be hit up by spa and massage sales, again, polite but continuous becomes annoying. we ended up using a back path at times to avoid the spa people, we called it avoidance lane, it by passed them easily, but really this should not be happening. Over all for the price we paid we felt we got value for our money. We would come back at the prices we paid, an amazing last minute deal, but if the prices went much higher, there are many other resorts in much better condition. We are really hoping a reno is done here, could see it becoming a favorite with a little TLC done.

Grand Palladium Kantenah: Totally Awesome

This was my 5th time at the Grand Palladuim and the first time for my partner. I keep going back because whether it's the beach, pools, food drinks, staff, activities, the wild and garden areas, it never fails to impress me......Best value for money in the Maya Riveira.

Paradisus Playa Del Carmen Roulette: Paradisus resort-AMAZING

I was recently at Paradisus resort with my mom and sister for a week long getaway. It was nothing less than breathtaking! The resort has spared no expense and overlooked nothing as far as beauty and relaxation goes. The room was wonderful with modern finishings, the view was spectacular and housekeeping was like nothing I’ve experienced before. The restaurants were mind blowing! We managed to eat at all the restaurants on the adult only side and let me tell you there wasn’ [... read more]t a single item I put in my mouth that didn’t send my tastebuds on a frenzy! Hugo the Zumba aquasize instructor was nothing less then mesmerizing! The only time I managed to brave the pool was when he was showing off his moves and let me just say that man can move! Pool side waiters were friendly, Christopher and the rest of the entertainment staff were wonderful! The shows at the the theatre were spectacular. All in all our stay at the resort was wonderful and I would highly, highly recommend anyone considering this place for a holiday!

Blue Bay Grand Esmeralda: Beautiful Setting

Nice vacation.Good buffet. Water for showers sometimes on the cold side. A la carte seafood dinner was a letdown.Staff mostly helpful and friendly. Was not always easy to find a beach chair.Too many were "Reserved" by having a towel laid on them.Beach vendors were polite and not overly aggressive.We were pleasantly surprised at the lack of bugs! Beach was well maintained (seaweed cleanup etc.)

Grand Sirenis Mayan Beach: Great resort

The resort was very large. We got lost a few times but managed to find what we were looking for eventually. The food at the buffet was good, with a vast variety. The a la carte restaurants were excellent. The beach was beautiful . The ocean was a little rocky but only close to the shore. I had a wonderful massage on the beach. I would definately go back.

Grand Sirenis Riviera Maya: Nice resort, but probably won't return

This is a huge resort with nice amenities. Rooms have a nice, clean contemporary style to them. I heard they were newly renovated. They don't have any drawers though. It has an ice cream spot right by the pool, a relaxing lazy river, and a delicious BBQ buffet at the beach. However, the size of the resort is a slight downfall. The gym/spa was about a 20 minute walk from our room! We waited 10 minutes for the trolly (which comes every 20 minutes), but when it came, a group of 3 just showed up and [... read more] hopped on and filled the trolly. When I told the staff member I've been waiting for 10 minutes, he told me I'll have to wait another 20. WHAT!?!?! The main buffet had terrible food. The Japanese and Brazilian al a cart restaurants were AMAZING though! The tequila bar makes the best drinks. I would go there specifically if I wanted to actually enjoy my drink. The coffee at this resort is terrible. I love coffee and drink whatever, but I couldn't even bring myself to stomach it. I didn't touch it after a few tries. While in the lazy river, staff turned it off (at 6:23pm, they were either really late or early), so I had to walk through the water the rest of the way only to find someone took my boyfriend's only pair of sandals. He had to walk back to the room barefoot. The cleaning staff were iffy. The first day they didn't clean the room. They only made up the bed and replaced the towels. However, on other days they were really good and even made us some cute towel animals. Overall, my stay was okay. I've been to better resorts, but this one wasn't bad. I enjoyed my stay.

Grand Sirenis Riviera Maya: Friendly Staff

The resort has very friendly staff, they are very attentive. The rooms were not the cleanest, specifically the bathroom. Other friends in our parties rooms were fine; but ours wasn’t done very thoroughly. I didn’t find the drinks were watered down; and the food was good. I definitely recommend the Japanese and Brazilian restaurants.

Platinum Yucatan Princess: The resort is great!

Except for the stinky smell of stale tobacco from the curtains and the towels everything else was absolutely great at this resort! That smell even came home on my suitcase. Driving back home from Toronto I noticed that my car smelled of stale smoke. It’s a new car and has never been smoked in.