Requires additional washrooms by pool .Bar’s near pool should be open all day and night.
Washrooms should be maintained on an hourly bases. Making people check in without providing the correct room is a problem.
Additional staff should be put on front desk during checking times.
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Jedcin -
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Occidental Caribe: Awesome Resort
A beautiful resort. Grounds well kept. Staff all friendly and helpful. Restaurants are very good. Everything in walking distance. Great clean pools and beach. Lots of lounge chairs . Well kept rooms. Our absolute favorite resort. Would recommend this resort for all ages. Great for young families as it has kids pools and clubs. Awesome place.â¤
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KenP -
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TRS Cap Cana Hotel: Good but needs to be better organized
Great location close to the airport, grounds are well kept and even though the small beach is not useable the pools are large and clean. Swim up room was nice but in need of a refresh. Food was generally good however wait times were very long, on one occasion we were asked to leave the Helios restaurant after an hour and a half and hadn't even received our diners, meal orders where consisently incorrect or not delivered at all. After 5 days it became a joke among guests as to what you would rece[... read more]ive when ordering.We ate at the Japanese restaurant one night and the food was very good, three days later we returned and ordered the same meal and it was uneatable. Could be a great resort as the staff work very hard but communication is sadly lacking.Would we return...no
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Private -
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Riu Bambu: Nice resort.
Good resort, nice gardens, great entertainment team, good service. Good food and nice restaurants.
Resort on a larger scale, lots of people. Cheaper alcohol. Beds a bit hard. Rooms have a bit of musty smell, but ok when air out by opening the balcony door.
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Private -
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Bahia Principe Explore Punta Cana: reasonable resort - good for the value
Hotel room was lovely & clean. The alarm clock was broken, had to reset anytime we wanted to see the time. Otherwise, good location, good beach. Food was nice in all the restaurants, wide variety. However, often had problems at the main buffet, where the tables were not being set with enough cutlery, water glasses, napkins etc. Had to remind staff to bring supplies several times. Sometimes felt like we didn't matter to wait staff and other times, they were great. The pools were clean, was[... read more]hrooms too. Night entertainment was typical resort style.
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Private -
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Royalton Bavaro Resort and Spa: A very fine resort
There were 6 of us (adults) who went to this resort for the first time. All of us thought it was one of the best we have been to. The staff is excellent. The food is very good. One nice thing is all but one (Japanese) of the restaurants do not need reservations. The rooms are great. Lots of pools and loungers. We did not have any kids with us, but it is definitely a great family resort. The lazy river is a blast. Would definitely go back.
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Steve -
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Barcelo Bavaro Beach: Beautiful destination !!!
Returned for our second visit to Barcelo Bavaro Beach . Everything was just as expected .... FANTASTIC !!! The resort is very clean and well groomed , the service is amazing ... your drink glass never gets empty before someone offers another . The staff are all very pleasant and helpful . You always feel welcomed and special . Food options were plentiful and tasty . The adult side is very quiet and relaxing .... but if you want action , head over to the Palace (also included) were things go all [... read more]night . The beach is beautiful with plenty of loungers available . The pool is very clean and refreshing with plenty of loungers also available . The only down side is there is not a swim up bar .... but the efficient servers make up for that . I would highly recommend this resort for couples looking for a hassle free holiday in a paradise setting .
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Samar -
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Bahia Principe Explore Legend: Amazing resort
Its a very beatiful resort especially for kids i have 3 kids ages 8,6,3 they had a blast they went to disney a year ago believe me they didnt have as much as fun as in fantasia bahia ..very friendly staff amazing seafood ...all the time activities all around the hotel at the pool alot of intreteinments,jumping castles on the water ,coconut party ,pirates show...every night theres a different show going on at 9 the best was micheal jackson amazing !the rooms are in very good conditions and big i [... read more]recomend it to every1 going to punta cana i am repeating it for next vacation same destination same hotel fantasia bahia principe the best!
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Kristen -
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Bahia Principe Escape Aquamarine: Great vacation at the Aquamarine!
We stayed at the Aquamarine from 06Jan-13Jan (group of 4). Check in was relatively easy and our room was ready right away. I was a bit nervous after reading a few bad recent reviews but we were so happy with our vacation.
The grounds are very clean. Our room was close to the pool and we were easily able to get chairs beside the pool each day. The activities at the pool were great, especially the foam party on the Monday. The animation staff really get the crowd involved. The main pool is a b[... read more]it louder but the two side pools were quiet. The bartenders at the pool bar were great (I think Carlos was our main bartender all week!)
The food at the buffet was very good and the service was amazing (shout out to Maria!). For the A La Cartes, we ate at M.E.A.T., Mexican, Italian and Japanese (Maiko). They were all very good but the Japanese was amazing!!! I'd recommend all of them. We also enjoyed going to the Sports Bar. It was a fun thing to do in the evening before dinner (get the mozza sticks!).
The hotel is located a bit further from the beach, but there is a shuttle or it is a nice walk. We only went down to the beach a few times so this wasn't an issue for us.
The only downside - we booked an excursion on the beach and it was a TERRIBLE experience. It's an attempt to get you to spend more money at the location and we were left without a shuttle back to our hotel. I'd recommend not booking excursions on the beach and only booking through the hotel. It will cost a bit more but will be worth it!
Special thanks to Heilen at the main office for being so accommodating with us. The adults only aspect of the Aquamarine is worth the cost! I would highly recommend this resort to others and we very much enjoyed our stay!
Absolutely loved our stay at Aquamarine! From the moment we landed in Punta Cana, everything went smoothly and transportation to the resort was very organized. Our room was sportless and roomy. We were in close proximity to the pool which was a bonus. The food at the buffet was so fresh and flavourful! The waiting staff were all so kind and the service was relatively quick. Maria was usually our waitress and she was so friendly and fun to have. The beach is a 7 minute walk from the resort, but t[... read more]here is also a shuttle every few minutes which was nice to have if we didn’t feel like walking. The beach is busy, so going early to reserve chairs is almost a must. We would definitely return to this resort!! So happy with our stay.
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Prissy -
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Riu Republica: Great resort for adults
The hotel was nice, clean rooms. The only thing I did not like is the housekeeper did not clean our room regularly and when we did remind them they still did not do it. Also I found the food to be bland.
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Private -
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Royalton Bavaro Resort and Spa: Beautiful - New Resort
Amazing hotel - well maintained - well manicured lawns - a fun place for adults and children of all ages. Excellent cuisine in all the restaurants. The best for variety of fruits and vegetables. fish, seafood and meats. Lazy river so much fun - lots of pool and beach activities.
Drawback - Diamond Club exclusives - in the specialty restaurants that are open to all, Diamond Club members get priority reservations. We actually got bumped from the wait list to accommodate Diamond Club and that t[... read more]o me is a no-no. Diamond Club have their own restaurant and pool which if fine, but I am not a second class guest. Rooms large and clean and modern, however, the free-standing jacuzzi tub situated in the middle of the floor as you enter is strange. Great staff, excellent location on Bavaro beach - lots of sun cover and very comfortable chairs. Still, the treatment of non-Diamond Club members would keep me from going back.
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Private -
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Secrets Royal Beach: Enjoyable vacation
Both my wife and I really enjoyed our stay at Secrets. Staff was fantastic right across the board with a special mention to our butler (sounds pretentious and it is ... but it was the first time we ever splurged) Robinson "The People's Champion", he was awesome. Can't remember everyone's names but all were very good especially Santa, Israel, Junior, Eduardo, Jeffrey.
Food was great- if you are complaining about it - you are way too picky.
Room was everything we needed and wanted after a slight[... read more] initial hiccup. View was astounding and all the amenities we needed. Would stay again in a heartbeat!
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Private -
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Bahia Principe Escape Ambar: Great resort
Extremely clean mini suites and hallways. Grounds beautifully manicured. Pool large and pleasant to spend time in with morning and afternoon events scheduled; bar accessible both from inside and outside water. Beach well tended with plenty of chairs and umbrellas.
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Private -
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Excellence El Carmen: 2nd time around
We had gone to this resort in January 2018 on the recommendation of our Travel Agent. We were not disappointed. We fell in love with everything this resort offered. So much that our group said let's go again next year! So we just returned from yet another fabulous trip. We had the honeymoon beachfront swimout rooms which were amazing. Plus the excellence club. What a memorable trip. The food was as fabulous as we remembered. Each restaurant was excellent. The service amazing. The Excel[... read more]lence Resort and their staff go out of their way to make sure everything is right if not better. We had so much fun! A top notch resort. We would highly recommend it.
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Private -
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Barcelo Bavaro Palace: Overall a great trip!
We recently returned from a 7 day vacation at the Barcelo Bravaro Palace. Overall we had a great time. The resort itself is spectacular! The grounds are very well kept and everything is very clean.This resort is attached to the Bavaro Beach resort which is adult only. All the services, including the a la cart restaurants, casino and shopping area are all in the main palace complex, so the folks from the adult only area had to come to the Palace complex for these services. I did have a chance to [... read more]go visit the adult only area. It was defiantly quieter and a little higher end overall. I went a couple times to the bar at that end of the resort. The second time they noticed may Palace bracelet and would only let me get one drink..:(, ( I was there to get one for me and one for my wife). I assume this is a way to keep you in your respective resort area, however there were lots of folks from the adult only area drinking at the bars in the palace area with no restrictions.
There is a large theater with high quality shows every night. There are quite a few shops for general shopping and the main complex so there really wasn't any need to leave the resort. We usually travel around the area when we are on these trips but spent this whole trip on site. We did find some prices inflated in the hotel shopping area.
The room it self was kept clean and made up whenever we asked. The bed was large and very comfortable. They kept the bar fridge stocked with juice, pop, beer and water. They also replaced the chips and peanut snack bags every day.
The drinks at the bar were all very good. The clear well alcohol was not the best but was hidden well in the mixed drinks. If you asked for premium brand alcohol, ie Absolute vodka, Beefeater gin, they served it no problem. There is only one kind of beer available and the cups are small. The beach is very large and one complaint i have is it is too far to walk to the bar if you were way down the beach. I would recommenced taking a travel mug, to save you some trips! Bottled water is readily available.
The beach was kept very clean and there was a crew out every day raking up the seaweed. The resort makes an effort to recycle with plastic only and organic only bins around the beach area. There were ample deck chairs available, although if you didn't get one reserved early in the day, you couldn't get close to the pool or anywhere near a bar on the beach. They allocated you two towels when you arrived to be used at the beach and pool area, which you could swap out anytime. On the second last day, we had a sudden down pour of rain and everyone's towel was soaked. I assumed they would run out of dry towels, but to my pleasant surprise, they had lots.
There were hobbie cats available to use for free as well as sail boards and paddle boats. You had to book them a day ahead and you really needed to get there early to get a spot.
The food overall was good. With any large buffet, you expect to see yesterdays leftover food recycled in today's meals somewhere. I did not see this. There was lots of selection and different foods every day. The fresh fish was excellent. the salad bar and fresh fruit was excellent as well. Overall, the buffets did not compare to those we have had in mexico, but we didn't loose any weight...;)
The a la carts were a little disappointing. We ate at 4 different ones. The Italian restaurant was good. The pasta was always cooked properly. They need to work on their sauces. The Japanese was disappointing. They limit how many different dishes you can order, although you can share. The rice in the sushi rolls was overcooked (which I have found normal at these places). I wanted some Sake with my meal. I was told it was an extra charge (huh?)
The seafood restaurant was good, the the service was very slow and non-attentive. Didn't enjoy the atmosphere.
The steak house was by far the best. The atmosphere and service was excellent. the steak was done to perfection!
There were not many English speaking people there including staff. We had a little difficulty communicating but overall it added to the experience. There were a lot of Russian tourists there and i found them generally self absorbed and rude. Lots of Spanish speaking tourists, coming from South America mainly. I would say less than 20% English speaking American and Canadian guests.
The WiFi was supposed to be complimentary, however this was only in the casino. If you wanted WiFi outside of that there was an extra charge. I think it was $45 US for the week, not outrageous, but you could only have one device on at a time and it was a pain to log in and out!
Overall a good experience and we would go back!
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Private -
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Barcelo Bavaro Palace: Large Resort
Grounds well maintained. Room cleaning needs to be improved with proper replacement of toiletries. Perfect for families with young children in family only area. all inclusive price does not include Wave Pool and Pirate Island, this should be stipulated in description.when paying so families can budget costs.
Good selection of food. Steak house and Seafood Restaurants should not be considered as an Al a Cart as the food was not anything different from buffet.
Hoya (included as part of resta[... read more]urants, but is an Al a Cart) service at table with small buffet area,and good, hot food. Service slow, like all D.R. to be expected.
Most importantly ************ they do not understand, speak English well and do not care to try.
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Private -
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Hyatt Vivid Punta Cana: Great staff and food!
What we liked about the hotel:
- hotel is perfect size, not to big so easy to access all amenities
- all the staff super friendly and helpful
- food was amazing: gluten free options, lots of fresh vegetables and fruit, meats and seafood made to order!
The morning smoothies were refreshing and perfect to kickoff the day – thanks to the amazing smoothie lady!!
- beautiful sandy beach BUT lots of seaweed - however, hotel did a great job of cleaning it out a couple of times a day
- like[... read more] the no wrist band and towel keys
Things to consider / improve:
- not impressed at all with check-in experience, the lady serving us was not friendly at all (counter to all other staff at hotel!)
- we arrived almost 2 hours late and yet our check-in information was not ready, took way longer to check-in
- rooms are out-dated unless in new buildings which cost more
- the Seaside grill menu and food was the least pleasant AND most did not accommodate a small request e.g. I ordered steak and wanted a few shrimp on side and they did not provide (shrimp was on the menu too with a bunch of other items, I only wanted surf and turf).
- hot tub only for privilege club which is unfair when there is only one hot tub at the resort – they wanted over $50 for use.
- no adult pool / section for “normal class folks†only for privilege club – again a money grab
- did nothing special for anniversary unless you paid for extras
Overall, food and staff made the trip special!
Not sure if I’d go back given the money grab on additional options which are offered for free by many other similar chains e.g. adult pool, hot tub use for adults
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Private -
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Excellence El Carmen: Incredible place!
We loved this place sp much that this was a return visit! The layout, the staff, and the food and drink were the best! The beach was really lovely. We were able to take long walks and had so much fun jumping in the waves.
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Private -
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Riu Republica: Awesome Vacation Place
We stayed at the Riu in Punta Cana and the resort was awesome. All the amenities exceeded expectation. The pools were great and being able to hang out on the beach and swim in the ocean was an incredible experience. People are not exaggerating when they talk about how beautiful the beaches are in Punta Cana. The resort staff were awesome as well, including doing the little things like bringing trays of drinks around to the people waiting on the beach so that we didn't need to keep going back int[... read more]o the resort to serve ourselves all the time. I would say the one of the main highlights of the trip was the nightly entertainment at the hotel. I have never made it a priority to stick around for the entertainment at a resort before. At the Riu we saved our seats up front every night.