Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12076 Reviews)

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Kay326  - 

Verified Purchaser

Bahia Principe Explore Tulum: Absolutely Stunning!

Loved the hotel grounds. So beautiful! The staff is super friendly and helpful. Majority speak English, there are some throughout the resort that don’t, however they can understand you and you get by. My boyfriend and I stayed for a week and we definitely enjoyed our stay at Tulum and we would definitely go back but I think we would stay for at least 10 days. Resort is very big so be prepared to walk a lot and shares it’s amenities with Coba. We chose tulum because it’s very close to the b [... read more]

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Sacho  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Still a great resort

Our third time there. We wouldn't be back if it wasn't awesome. We had a great time again. We did notice that the restaurant service was quite a bit slower when we went for dinner. Maybe they lost some staff, but we did notice the change. We had an issue with an air conditioner leak, but with the help of the concierge (Regina) it was very quickly solved. This is still a great place and a great value for a vacation.

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Everything you can want in one Resort

The resort is very beautiful with pools and bars located everywhere. Staff was always cleaning and you can tell by how well maintained the property is. The resort has it's own bus which works great for getting from one end to the other. A la cartes that we went to were the Tokyo (great show and food), La Trattoria (food and staff were awesome), Sante Fe (great food and staff was super friendly. Now the BAD the Lindo the Mexican Restaurant (Our reservation was for 530 and when we got there th [... read more]

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Angie  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Ocean Coral & Turquesa - Jan 4/19

The grounds at this resort are well maintained. The resort bedroom we had could use some paint. Very clean rooms, no complaints. Best thing about this resort is the service! The staff were amazingly friendly, professional and good at there jobs. If you ask for something its done asap. Never had to ask twice for anything. We changed rooms after first night as there was only one bed and we needed two. Our move was seamless and done quickly. New room was great. In the buffet the serv [... read more]

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Private  - 

Verified Purchaser

Hotel Marina El Cid Spa and Beach Resort: Amazing resort!

This was our second time to the Marina El Cid Resort. There were 6 of us, 2 adults and 4 teens. The kids enjoyed themselves and loved the all inclusive - especially the room service. The food was great with several a la carte restaurants to chose from and a few buffet styles. The two minor negatives that I may have is that they charge for the wifi (only 2 per room are included), which was disappointing for 2 of the kids and they did not give us adjoining rooms. The one major negative is that [... read more]

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Menwi  - 

Verified Purchaser

Bahia Principe Explore Tulum: Great Resort

Well designed and managed resort. Landscaping is excellent. Ease of movement within the resort grounds is great. Great food and very fresh fruits. Rooms are clean and well maintained. The beach is great and very clean.

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Private  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Amazing Resort for People with Allergies

My girlfriend and I were looking for a hotel with a big room and a beachfront. The hotel was beautiful and about a 20 min ride from the airport. Food was great considering my gf and I have food allergies and the entertainment was amazing. I have seafood, chicken, egg and nut allergies and they accommodated pretty good. My only drawback is that during the day, there isn’t much day activities that are indoors but that is just minor and I heard they are opening a bowling alley in 2019. Would 100% [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: We loved this place

The hotel and grounds where pristine. The beach was groomed daily and had plently of room to relax. We absolutely loved this resort and will return. Our travel agent marlena was a great help and a pleasure to work with

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Chereese  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Amazing experience and resort!

This hotel was everything we had hoped for and more. We loved that we did not need reservations to the restaurants and food was accessible 24/7! Staff was outstanding and the daily activities were perfect

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Private  - 

Verified Purchaser

Grand Palladium Kantenah: Wonderful family vacation spot

The hotels were clean, well organized and well kept. Most important all of the staff were amazingly friendly and helpful. We enjoyed the flamingoes and crocodiles. The shows were fabulous. Even our 3 and 4 year old grandsons loved the dancing and singing. We appreciated the environmental efforts the hotel is making for example not using plastic disposable cups thus lowering the amount of plastic waste.

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: Very good resort

We spend many many days at the resort, it had various pools for families, kids and adults only too. The dinning was very accessible, lots of nice Canadians also stayed there. The rooms are very clean and the service is regular. Lots of activities to keep busy and themed evening entertainment was good too. The resort is ideally located near lots of activities in and around the Riviera Maya. The beach had rock along the coastline and the “updates” are a bit much. The noise at the children’s [... read more]

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: Excellent rapport qualité-prix!

Cet hôtel est très bien entretenu, l'aménagement paysager est fort agréable et la nourriture proposée est à la fois très diversifiée et appétissante. Nous y séjournerions à nouveau sans hésiter. Le piano bar ne devrait pas servir au karioke.Chaque hôtel doit avoir au moins un petit coin tranquille et chaleureux pour les conversations en soirée.

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Jyeoman1985  - 

Verified Purchaser

Paradisus Playa del Carmen: Fantastic resort for adults or families!

I've had the opportunity to experience a number of different all inclusive brands in different locations and nothing really comes close to Paradisus La Esmeralda. Everything from the rooms to the service to the food and entertainment were all first class and unique to anything I had previously seen at an all inclusive resort. Food Most people anticipate the food will not be anything to write home about at an all inclusive but arguably the restaurants are the most impressive things abo [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Second time and will come back again!

This was our second time visiting the Luxury Bahia Princepe Akumal. The staff are amazing and so very friendly. The buffet's are actually GOOD and the a la carte's are a great experience. The beach is very well kept and it's great to be able to access the other resorts. We visited with our 2 year old and he loved it! We'll be back.

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Private  - 

Verified Purchaser

Barcelo Maya Grand Resort: Beautiful Resort!

Just returned home from a stay at the Barcelo Maya Grand Resort. Everything was amazing. Well kept grounds, wonderful food, incredibly friendly staff and I could go on and on about how amazing everything was. The best thing about it was how accessible it was for the lady we traveled with who is in a wheelchair. This is the first resort I can definitely say we will be returning to.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Amazing Family Vacation

From beginning to end this trip was amazing! Staff are friendly and very accommodating to whatever we needed. The grounds are very clean and well maintained. Rooms are always swept and kept clean with fresh towels.....even slippers and a robe! Our kids ( ages 2 & 4) had an absolute blast. The waterparks are close to the rooms and everything else ( buffet, mall, market, a la cartes)- I didnt have to separate from the fun adult group we were travelling with regarding waterpark, pool and beach- Per [... read more]

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Mathieu Maltais  - 

Verified Purchaser

Barcelo Maya Palace: Something for everyone

We stayed here around 12 years ago and we wanted to return to relive some memories. We stayed at the Palace in a Premium room. The service overall was friendly. Breakfast service is spotty but not unusual for all inclusives in Mexico. Getting your coffee how you ask or even at all is 50/50 at the most. Luckily you can serve yourselves at the multiple coffee machines in the buffet area. The outdoor seating for breakfast is very nice. The resort is humongous, 11 a la cartes which all seem v [... read more]

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Private  - 

Verified Purchaser

Dreams Riviera Cancun: Restful stay

Dreams is a nice small resort with everything very handy. Rooms are decent size however beds a bit hard. Great beach and lovely pool. Never a problem getting chairs and staff are great. For a five star resort we expected more from the food. Terrible buffet with limited choices. Other 5star (and less) have carvery stations while Dreams simply had carved meat (and scarce at that) under hot lights. Disappointing. Breakfast at beach was by far the best meal, and lunch at beach was good as well. [... read more]

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Private  - 

Verified Purchaser

Grand Palladium Kantenah: Great Food, Rocky Water

Restaurants were all great, with a wide variety of a la cartes available. Beach was weedy during our stay, but there's no control over that. The water was rocky, unfortunately, with no good spots to go in the ocean. The pools were very nice, and there were a lot of good activities available on the resort, including archery and air rifles. There are also a large number of animals wandering the resort, including at least two families of cats when we were there. The green spaces between the haciend [... read more]

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Alcool  - 

Verified Purchaser

Bahia Principe Explore Coba: Amazing resort

Grand Bahai Principe Coba is a beautiful resort. The food was excellent and the service was, as a whole great. The resort is pretty far from the airport, though. Be prepared for a 1 1/2 - 2 hr ride. Playa de Carmen is about a 30-40 min drive from the resort. Not really worth the drive. Stay on the resort, free food and drinks! I would definitely return. Thank you Janet from TripCentral made the booking very easy, especially with all her post booking information.

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