Memories Paraiso: Great Resort

Check in service was so fast, service was terrific. Staff was amazing, and the food was great. Grounds are well maintained. Beach is beautiful. Shows were great. Only down size, Part of the resort was closed. so on the rainy day the buffet at lunch was packed. and hard to find a seat. So had they had the other section open there would not have been a shortage of tables. But that would not stop us from going back, as we still look forward to returning.

Valentin Perla Blanca: Amazing Hotel, Amazing People, Amazing Vacation!

Wow, what a wonderful week! We honestly could not have asked for more. The resort was absolutely beautiful! For now only one side of the resort was open but there weren't many guests so that makes sense. The other side of the resort will be opening in February. They had 2 a la carte restaurants open, the French and Spanish, but within the two restaurants they are alternating the menus each night to include the ones that were still closed on the other side. The buffet was open for breakfast and d [... read more]inner, not lunch. But the beach restaurant and pool restaurant were both open for lunch so there was never a lack of something to eat. The buffet has made to order pasta, pizza, meat station and fish station so we could always find something to make us happy. The staff were incredible! As the hotel just opened and flights are limited there weren't many guests the first week. There was probably 10 staff for every guest, some people may not enjoy how quiet it was but we sure did. We were never without a drink in our hands. Despite the small numbers there was still great entertainment every evening, in the lobby and in the show lounge. The staff went out of their way to make us feel special and we left there having made special connections with a few of the staff. It was definitely an older crowd there but I suspect the crowd will be more diverse once it gets busier. The winds were strong when we arrived. For the first two days so the beach was a bit of a disappointment, however once the winds died, it was a whole new world out there. BEAUTIFUL. There was no internet or long distance service at the resort while we were there, some were upset about this but we loved disconnecting for the first time in a long time. Nice to enjoy enjoy where you are and who you're with without the distractions of home :) For those who are concerned, I believe they now have their wireless internet working. You can follow the hotel on Facebook for updates. The grounds were beautiful and the rooms were exactly as pictured on the website, beautiful and clean. We found the beds a little hard but they probably just need to be worked in a bit. We were in building 25 which had close access to both the pool and beach. The Lobby is in the center of the resort but not too far of a walk, maybe about 5 minutes. However, there always seemed to be people driving around the resort in their little carts offering you a ride if wanted. We had NO COMPLAINTS. I'm sure some will have a differing opinion about the beach, internet, food etc., but we left the Valentin with a truly heavy heart. To the complainers I say, sit back, relax and enjoy the incredible staff and surroundings! Life's too short to sweat the small stuff. Those like us, will love this resort. Nothing's perfect, but for us, this was pretty close. We absolutely plan on returning here some day. :)

Melia Las Dunas: Great place

The resort was great although huge. Lots of walking that I didn't mind. Nice beaches and very friendly people. The food was excellent. The only complain I have is that security guards from neighbouring resort Melia Cayo Santa Maria were trying to push us back to our place although we were told by our travel agent ant Air Canada agent that we may use both Melias facilities. Overall excellent place.

Valentin Perla Blanca: Great Resort

Very nice resort for first week open. A few glitches with access to beach and wifi but otherwise well run and beautiful resort. Everyone was so kind and helpful!! Chef did a great job in a la carte restaurants.

Gran Muthu Cayo Santa Maria: Beautiful resort

The people of Cuba are so friendly and helpful. The resort provided good service, beautiful beaches, very clean pool areas, nightly entertainment, great open concept lobby area and a variety of day time entertainment. Our rooms were garden view looking out to the pool. Rooms were clean and comfortable. Got to see dolphins in the ocean from the beach. Also saw pelicans, a crane, crabs and tiny lizards. There were a lot of mosquitoes starting around 5:30 at night and ending by 7:00am. Need to brin [... read more]g bug spray. The bartender, "Duny" at the pool we mainly swam at makes the best Dirty Monkey drink in the resort. She was very nice and friendly.

Playa Cayo Santa Maria: Best resort in Cuba!!!

This resort was beautiful!!!Our room was very nice and clean.Everyone was so nice and helpful!Our kids had a lot of fun,there were many activities for them.Food was good,too.The beach was amazing,except for a lot of seaweed.

Sol Cayo Santa Maria: Gem of the Island..

Returned last weekend after spending 12 nights here at the Sol and can honestly say you wont find better value in Cuba than this! I made it a point to see every hotel on the Island either by foot or bus and although you will see new Resorts looking modern I can rest easy by saying you will never find staff in all areas even close to the Sol !! Being smaller and obviously well managed adds up the the best service you can get. From food to rooms all was very nice. Beach also wonderfull.. So will e [... read more]nd by saying thank you everyone at the Sol for a great Holiday... See you all Soon !!!!

Playa Cayo Santa Maria: Awesome & Amazing Resort

This resort was quite and relaxing and very clean. We had amazing a la carte when we arrived we were told only two a la carte and they booked us for 5. The beaches are breath taking. My husband and I walked the beach at 5 am every morning so peaceful! , we inquired about a private suite for 1 month next time we will bring the family to share great fun memories... This resort is to relax no local or vendor on beach stress free... We made wonderful friend and best memories and we do travel with tr [... read more]ipcentral.ca twice per year and this resort is one of my best trip. :) Food is Good ( only lack of vegetable)

Memories Paraiso: Nice Resort

Clean, well kept, good drinks,nice pools above average for Cuba. Lots of Jelly fish on calm water days. Night entertainment provided by off resort entertainers and was very good. Large Resort so theirs some walking involved.

Sol Cayo Santa Maria: 4th Time's a Charm!!

I have been to Sol Cayo, Santa Maria 4 times now (just got back on Monday) and absolutely love the Resort. The staff are friendly and always remember you, the rooms are clean and large and the food just keeps getting better - AND, THE BEACH IS SPECTACULAR!!. I have travelled all over the Caribbean (and Cuba) and it is truly one of the most pristine. I'm going back in January 2015!

Melia Cayo Santa Maria: Another superb week!

Our 4th visit here and just keeps getting better. Being welcomed with sincere pleasure by the staff here makes one feel so warm and comfortable. I was happy to see the pool and lobby washrooms are being maintained at a higher level than last year, and buildings and rooms are getting a facelift. I still wish the tree in the lobby hadn't been painted. Our 4th visit here and just keeps getting better. Being welcomed with sincere pleasure by the staff here makes one feel so warm and comfortable. I w [... read more]as happy to see the pool and lobby washrooms are being maintained at a higher level than last year, and buildings and rooms are getting a facelift. I still wish the tree in the lobby hadn't been painted. Before flying with Transat again, I will be more attentive of the size of aircraft and the amenities offered. The seats are now even smaller than before, there is only food available for purchase. I felt like a sardine, and I am a smaller person, Couldn't even cross my legs, or assume the 'emergency landing position'- my head would hit the seat in front before I could bend forward. I rang for a flight attendant to clarify a question on the visitor card. They came by in 10 minutes, turned the light off and walked away without acknowledging us at all. This happened twice more. When we finally got someone to ask the question to, not only did they not know the answer, did not even check if anyone else did. It was not in the least a pleasant experience. The nightly shows were very entertaining, and some terrific musicians in the lobby bar during the dinner hours. It was unfortunate that a 'cold' front moved in the 2nd & 3rd day we were there,(It must have followed us from Canada) and the winds were strong during our stay, which caused red flagged beach days until the day of our departure. This did not deter our enjoyment of other activities available. We just used the cooler days to travel to le Estrella down the road for a wander through the venders. Our usual room and building were undergoing renovations, so we were placed next door in building 17. The room was kept spotless by the attentive room attendants with towel art on the bed each day. We always look forward to what will be on the bed when we return from the pool. It's like getting a present each day! The food at the beach grill was terrific. The BBQ was filled with choices of sausages, chicken, pork chops, paella, grilled pineapple and fish. You can also order from the lunch menu where each day they would have a special feature and a daily soup. There is also a buffet section with salads, pastas, fresh fruit in season and rices. 'Yummy mummy' (Yamilsky) and Rosabel at the pool grill are two outstanding servers. They are always smiling and welcoming with great senses of humour. Alain and the rest of the staff there make you feel right at home. Cappuccinos, coffee, drinks, hotdogs, hamburgs, fries, sandwiches and breakfast. It is open 24 hours for food and drink. Osbiel is the best pool bartender EVER!!!! Smart, conscientious, friendly and attentive. He will make the drinks for the patrons at the bar, walk around both pools to take orders and deliver the drinks out with precision and speed. If you are not sure what you want, he will make you something to try out. He is very adept at reading people and their tastes. Juan Carlos at the lobby bar is outstanding!! He literally floats around the lobby taking and fulfilling orders with such panache!! Always on alert for refills! The buffet meals were very good this year as well. Breakfast is a delight with Leiani (sp?) always gracious and smiling each morning to take care of you. You can choose from the buffet of sausages, bacon, beans, breads, pastries, ham and pancakes - or have your eggs made to order. Each morning, Danny will greet you with joy to create your perfect omelette or eggs; make fresh crepes or french toast; fry up some fresh ham or bacon. Danny loves to interact with you, and makes you feel awesome! The returning guests dinner was outstanding this year, held in the French restaurant. We were honoured to have Arel from the Animacion team join us at our table. It was a pleasure to get to know him better. Being in a smaller group, we were able to speak with some guest services management team members and are able to address concerns, listen to recommendations, or take note of the praise for staff members. Gracias Yoset, who is always attentive and at your service. We appreciate that you do your best to make our room location and all other requests come true. The Animacion Team: Where to begin? This group work hard and long to create activities and entertainment for us all. They greet you when you get off the bus, each day will chat with you, and are at the lobby to say goodbye and send you off. Tai Chi or archery with Ernesto (Namaste), beach volleyball, dancing lessons, aqua excercise, spanish lessons, salsa lessons, poolside games, water polo just to name a few of the day activities you can choose to participate in. In the evening, they are on hand at the shows, mingling with guests, and getting the party going! A tireless group that management should be proud to recognize! Our loves, Denis (genuine beauty inside and out), Lazaro, (hope mom is doing better and kisses for Maria Carla xxoo) Arel, Ernesto, Yunio (sp?) and Orlando (thank you for NOT drowning 'Cerrano' during water polo!) You rarely pass a staff member where a greeting is not given. From the maintenance staff, gardeners, staff, management and everyone in between. Who have I forgotten?? Yosef from the pool bar and pool grill; Yosef our terrific bellman/taxi driver, the ala carte reservation lady, Juan Carlos the Transat rep, all the students who were working what to us would be a co-op placement, the other guests who made our trip wonderful, (Sarah, Wayne, Hailey, 'fun Amanda', the guys from Hamilton; Roxanne and Gary.... etc...etc..) Until next time, our love and gratitude for everything!!

Playa Cayo Santa Maria: resort was very good

Our hotel was very clean ,maid service was very good, Bar service was very good providing you tip well. food hit and miss.Pools were great and the people you meet were fantastic.when booking ask for ocean view and 2 or 3 rd floorn All in All an good vacation.

Melia Las Dunas: Good resort

The resort is wonderful. Good people. Did not get impression they are nice just to get tips. Wonderful beach. Food is OK. They prepare a lot of good quality food. For example fish, but taste could be better. I would recommend bringing a good cook from the West to teach them. Also would recommend planting trees on the beach. They spray mosquitoes often but still they bite in dark. Had a nice time there.

Melia Las Dunas: Timing is everything

Stayed here from Nov 2 to Nov 9. Unfortunately for us it was bad timing for the beach. Apparently the beach is amazing however it was extremely windy whole we were there and piles of seaweed was washed up on shore and the water was too rough to enter. The last two days the water started to clear up but many jellyfish were present. We opted to stay by the pool which was kept quite clean. Another unfortunate timing event was the fact the adult side of the resort was closed. We had requested that s [... read more]ide, and were never informed it was closed. It was my first time to Cuba and everyone says nice beach, bad food. I would have to disagree with that. This hotel tried hard to make tasty food. I travelled with a vegetarian which made it slightly more of a challenge, however the staff made an effort to accommodate her the best they could. The staff was always happy and friendly giving us flowers daily, decorations made from garden leaves or even napkins. The hotel was 90 min from he airport which was a bit far, but something we knew ahead of time. Tips for staying here... bring bug spray, we were lucky we did! Overall was a great trip, can't wait for another vacation.

Playa Cayo Santa Maria: amazing resort

The resort was beautiful. The beach was amazing. The food was not good. It was usually cold and not much of a selection. We liked the food at the snack bar better. The staff were super friendly! Was a great place to stay :)

Melia Buenavista: Prime Service

From the beautifully maintained grounds to the large suites, this is a simply amazing getaway! With such a small resort and the choice of three beaches there is always a lounge chair waiting for you! Snorkeling right from the beach is great. The restaurants are good and the staff is very attentive! People often complain about the food in Cuba, not so at this resort!

Sol Cayo Santa Maria: Best food in Cuba

This was my third visit in the last year. I just find it such a great place to spend a week. The food is good, the staff is excellent and the rooms are large and well maintained. The bus drive across the causeway is visually entertaining in itself.

Memories Paraiso: Awesome Beach

My husband and I recently visited this site for a 4 night stay at the end of October 2014. We had a fabulous time, everything at the resort was fantastic. Receiving the registration package and wrist bands while on the bus eliminated long lines a registration, our accommodations while not being Mexican 4.5 star was a solid Mexican 4, the food was very good, flavorful and there was plenty of variety. The staff was friendly and everyone spoke excellent English and they even humoured my husband whe [... read more]n he tried to speak Spanish. The nightly entertainment was very professional and better than most we have seen in Mexico. The resort exceeded our expectations, we would definitely return to Memories Paraiso Beach Resort for another visit.

Gran Muthu Cayo Santa Maria: Very nice resort

Grounds were beautiful. Resort is not too big, very easy to navigate. Rooms were clean and modern. Nice amenities and a very friendly staff. Large pools; beach was gorgeous and water aqua blue. Beautiful place.

Sol Cayo Santa Maria: Vow Renewal

The hotel was great, staff were amazing! Rosa, our event coordinator was awesome. Grounds staff were excellent. Food was good for Cuba. The staff went above and beyond our expectations and I am very happy we chose this resort for our vow renewal. The only downfall was that we could not get to the beach at all during our stay as the wind was blowing too much and waves were too rough, but that has nothing to do with the resort or the staff. Thank you to Rosa whom made me feel like a princess the e [... read more]ntire week.