Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11334 Reviews)

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Private  - 

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Secrets Cap Cana: Best resort ever!

Everything was beautiful! The resort is well-planned out, the food was delicious and the decor incredible! The best part of the resort was by far the service. The staff were excellent and very welcoming. We will definitely be coming back here!

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Private  - 

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Bahia Principe Escape Ambar: It was an amazing resort but just a bit too big.

The resort was spotless in every area. Rooms were very nice. We were very close to pool, beach and buffet areas. Staff were very friendly, pleasant and very hardworking. Trolleys taking you around the complex were frequent and went out of their way to get you to your destination. General manager was exceptionally helpful and had great command of English language. Even printed our boarding passes for us. Was definitely an example to his staff. Negatives: food at buffet was cold and t [... read more]

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Wtnlvr  - 

Verified Purchaser

Riu Bambu: Loved it!

This was our first time in Punta Cana and the Riu Bambu was a great hotel to start our PC adventure. The rooms were clean, the food was plentiful and delish, the staff and service were great and the beach and pools were great. Awesome and hard-working entertainment staff too. All in all we would return to this resort.

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Private  - 

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Bahia Principe Explore Esmeralda: Perfect Holiday

Just arrived back from the Luxury Bahia Esmeralda in Punta Cana. This being our 3rd visit to this Bahia resort we were not disappointed. Accommodations were exceptional, staff and service were excellent and food at all restaurants was terrific! The only negative for the first few days was the seaweed on the beach the staff did their best to take it away ... suddenly a few days in it seemed to disappear and the beach was once again pristine. Definitely not a fault of the resort but rather Moth [... read more]

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Private  - 

Verified Purchaser

Grand Memories Punta Cana: Great resort!

The resort was a very well taken care of place. The rooms were clean, the pools and restaurants were very nice. The al e cartes are more or less the same as the buffet. The buffet was great, but would have liked the al e cartes to be a step above the buffet. Another bonus was the use of the royalton services. All their al e cartes are available to memories guests for $15 US a plate which is very reasonable. There is also a bar at the beach for use as well. All in all a very great resort!

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Private  - 

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Occidental Punta Cana: Be aware

Prepare to be a minority. 85% of guests are from Russia, behaving like they own the place, as well as entire Punta Cana. I believe that it's affecting staff in the negative way. Premises are beautiful and well maintained, all but bathroom by the theater, which is absolutely discasting. Food is more than adequate, drinks are not. Mohitos without the mint, just a sugary sirop. Intertament good two out of seven nights.Rooms are renovated, beach infested with seaweeds, WiFi is extra charge.

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Taraban  - 

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Barcelo Bavaro Beach: Chip Resort

Pros: Amazing Beach, probably the beat in Caribe Amazing Water Sport activities Cons: Horrible service everywhere Flies everywhere including main buffet Bad HVAC & Plumbing (old equipment & lack of good maintenance) Too many Russians & Quebecers (smoking everywhere and all the time, no place to avoid secondhand smoking)

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Anchois0314  - 

Verified Purchaser

Barcelo Bavaro Palace: Great vacation!

Barcelo Bavaro Palace is a very nice resort with impeccable grounds. Most staff are warm and courteous. We had a family room with a shared bathroom and 2 separate bedrooms. Location of the family rooms are a little far from the front desk and beach but the walk was nice. Kids club and waterpark are near the family section and that's very convenient. Kids had fun at the waterpark but just a warning that the floor is rough (so they don't slip) and my kids got scratches. Pools are wonderful with va [... read more]

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Private  - 

Verified Purchaser

Barcelo Bavaro Beach: Awesome Place

This was an amazing resort. The restaurants and food were fabulous and beautifully presented. We loved that there were some low key activities near the pool (ping pong billiards, shuffleboard, bocchi ball, and some ta le games) that added fun to our vacation. Things were nearby and convenient. The little trains were available to take you to the Palace hotel next door. Entertainment was very good and located at both hotels which was very convenient. We are definitely going back.

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Hatch  - 

Verified Purchaser

Riu Palace Macao: Great Resort

It was excellent. The room was very comfortable. The pool was very clean went out at 930every morning and had no problem getting lounger chair. Out of all the resorts I've been to the Riu has the best food. The staff were very good . Overall I really enjoyed this resort and would not hesitate to go back.

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Private  - 

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Sunscape Coco Punta Cana: Staff are amazing

Just came back from a week at the Be Live Collection Punta Cana, a lovely resort, clean, staff is amazing very friendly always trying to get you involved with games and activities, food great, beach area was great, rooms where clean and taken care of each day. I did find language a bit of a barrier not all staff were easy to converse with. This resort is under construction and at times it was a bit of a pain. When leaving we dragged our luggage up to front only to be told we had to go to anoth [... read more]

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Private  - 

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Grand Palladium Punta Cana: Beautiful resort

It’s an excellent result the grounds are well-kept who is all nice there’s a lot of activities around the pool area end up with really good there recently renovated rooms are excellent but the one in Vallartas or not as good as expected with five star resort overall were satisfied with the location and a very clean beach The Buffet foods are OK but alacart restaurants are better specially Japanese one entertainment was all right I will give four star For Palladium Punta Cana

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Helen123  - 

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Barcelo Bavaro Palace: Great vacation

This was our third visit to the Barcelo Bavaro Palace. This time we traveled as a family of six adults and stayed from Dec. 9 - 16. The facilities were as impressive as during our first visit and the staff was helpful and courteous. If your Spanish is limited, you will find that the staff's English has much improved. The beautiful beach was well groomed every morning, and there was sufficient aquatic equipment for our enjoyment; we went sailing every day. While the buffet restaurant was good, th [... read more]

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Private  - 

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Bahia Principe Escape Ambar: Good and bad

The renovation were very nice, the staff is friendly and very attentitive. The new sports bar and coffee shop are nice additions. The issues I have is it was suppose to be adults only and I paid for adults only but there was children at the beach restaurant that clearly states adult only as well as when I was out in my swim up there was children on the main path in front of me. We all were sick due to the food and our shower flooded and we told staff and they did nothing. Our air conditioning di [... read more]

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AllieB  - 

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Excellence Punta Cana: Beautiful Grounds

Clean grounds, great weather and not too big so easy to get around. Always chairs available on the beach and by the pools so no need to wake up extra early. Food was just ok and wine/liquors selection was not very good. Coffee shop was the perfect place for a morning latte or ice cream in the afternoon. There was 2 resort cats that would let you pet them especially if you have treats for them.

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Private  - 

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Bahia Principe Explore Esmeralda: Great place to relax

The resort is amazing and huge. The crowd was great. Beach was excellent. We stayed in Esmeralda so going to beach was easy as it is closer. Other resorts there is a buggy ride you have to take that could be a little painful with kids. Only thing I will add is they need to put pool tables in the bar area for adults. Tennis courts are so far from beach that you don't even wanna go to play after a dip.

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Private  - 

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Royalton Splash Punta Cana: Good Hotel Too Much Selling (Royalton)

We actually got upgraded to the Royalton and were very happy about that. In retrospect not sure I would have been happy at Memories so far from the beach. Here are my pro's and con's to help other travelers: Pro's -Everything was very clean and well maintained, even the bathrooms near the bar which sometimes can get messy -Room service was a nice option after a long day at the beach -Front desk staff were very accommodating and there wasn't the usual long waits to get service -Rooms large a [... read more]

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Private  - 

Verified Purchaser

Sunscape Coco Punta Cana: Not what we usually get in Punta Cana

The grounds where very nice, staff very friendly. Rooms need some tender care and upgrading. The food was good, never went hungry. Enjoyed the Brazilian restaurant the best. The activities staff work very hard to recruit people to play the games. Lots of shade if you need it on the beach, not so much around the pools. Don’t know if it was the time of year or not but there was lots of sea weed and didn’t swim in the ocean. 20 min down the beach the water was beautiful. Stayed dec 8 to 15 th.

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Private  - 

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VIK Hotel Arena Blanca: Horrible vacation

Front desk extremely slow upon arrival. Went to our room, telephone didn’t work, balcony door didn’t lock, light over t.v. didn’t work, balcony light didn’t work, light outside the entry door (for security) didn’t work. Charged US$14.00 to use the in-room piece of crap safe. NO coffee maker, NO clock, NO towels upon arrival, BAD internet, massive amounts of seaweed on the shore, disgusting. I have been to the D.R. 4 times, thus staff never smiled, laughed, went out if thief way to s [... read more]

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Spike  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Amazing Resort

Everything about this hotel was amazing all the stuff were friendly, polite. I would definitely recommend this resort to anyone that is planning on going to Punta Cana and the rooms were always clean no matter what.

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