Melia Las Dunas: great resort and service

Have been to santa maria 7 times and this resort is the 2nd best resort I've been to. Great service and amazing beach. The beaches was amazing as usual.Kiki at the buffet was very attentive and made the buffet more enjoy able

Melia Las Dunas: Big and beautiful...

We are easy going people, so pretty much everything pleased us there. I particularly liked the check in - they took our group to a separate room and handed out envelopes with all info and our room numbers in there. We still had to go to check in counter - to get our keys, but it was done efficiently. The resort is big - lots of walking if you don't want to wait around for those "golf cart" buggies to get you where you want to go. Beach is gorgeous, lots of chairs around when we were there /May 2 [... read more]3-30/. It was windy all days we were there, more or less, so lots of waves if you like that in an ocean. A day or two they were able to get the small catamarans out there - it was fun too. Pools were gorgeous as well - sun warmed water, tiles, well maintained, swim up bars. We frequented the adult side pools. Again - lots of chairs around - no "towel game" needed. Food - there was always something to our liking. We liked omellettes for breakfast, grilled chicken and fish for lunch and dinner. The carved mangoes they sometimes had at breakfast were so sweet... as well as bananas in "flaming syrup" at dinner. The desserts were not too fancy and not too many of them, but between pies, cakes and fruit - there was a lot of choice. Cadeca right across the hall from the reception. No problem with getting receipts and right amount every time /after Varadero experiences we were counting our pesos, lol/. Grounds well maintained and pleasing. Entertainment was provided throughout the day and at night. Dancing, disco in the "main square", various activities, shows. Overall - very positive experience and we will be coming back with more people.

Melia Jardines del Rey: New Resort

The resort is brand new and only half opened...the cuban workers are super friendly on the resort..a special shout out to Mosley our gardner unit 14 ....the pool is very big as well as a nice swim up bar...beach is good...but there are rocks in the water some sharp...stay to the left side and it is all sand...was not crazy for the food though....

Tryp Cayo Coco: not as published by tour operators

Food not served at protocol temperature and beef, chicken, pork meat handling requirements. Not as avertised and how can you market this property at this price point and call it four star. Would you send your family there.

Melia Buenavista: Quiet resort

People are very friendly. Food was hit and miss, every morning for breakfast the bread was hard. I ordered the same chicken tenders three days in a row and I got something different each day. Weather wasn't great it rained most of the week, and the tv and Internet cut out. So there was nothing really to do....

Hotel Camino del Mar: friendly atmosphere

Over the last eleven years there have been some improvements to the a-la-carts and the lobby, buy some things are starting to show their age. There is the promise that Melia intends to upgrade all the rooms, section by section. if these improvements happen and maybe add a third restaurant, I will probably return for the fishing there.

Paradisus Princesa Del Mar: Beautiful, first class resort

Excellent resort. Staff and service were wonderful, friendly and helpful. The food was average, but that is the way it is in Cuba. The grounds were well kept and maintained. The evening shows and entertainment were very enjoyable.

Melia Marina Varadero: Okay

The resort itself is gorgeous. The staff are amazing! Very nice people, they make your stay as comfortable as possible. The only thing was the food wasn't great at all. We did get sick but the staff was amazing at helping us with remedies that helped with vomiting and stomach upset.

Melia Cayo Coco: Beautiful

Resort was clean and very well maintained. Beach was beautiful and clean. Had an excellent room over the lagoon. Food was great the service was outstanding. The resort was better then we expected. Highly recommend this resort.

Sol Cayo Santa Maria: Amazing resort with Friendly staff!

Sol Cayo Santa Maria was our second time stay. Our first trip was ocean view this time we also got ocean view for free! We been to Cuba 6 times!! It is definitely our hot spot! We spent most our time at the beach. Water is amazing! Only flaw was both of us getting stung by a jellyfish. Ouch! Varadero is my greatest liking! Overall this is a great place to see!!

Melia Marina Varadero: Very clean, friendly staff beautiful view

First time to Melia Marina but 10th time to Cuba.Enjoyed the resort very much.Staff were friendly and accomodating..Very clean resort,nice layout.Beautiful beach and pools.Our daughter enyoyed a small pool at marina side very much and ice cream shop.

Melia Las Dunas: Great week!

Helpful and pleasant staff, excellent but non intrusive entertainment, and beautiful beach. What more could you want? This was our seventh trip to Cuba, and this place is probably our favorite so far!

Hotel Camino del Mar: Great relaxing time!

The grounds and the rooms need a bit of tender loving care but the rooms are clean, the food is good and the staff at the resort more than make up for the shortcomings.The beach is the best we have seen in all of the resorts we have been to.

The Reserve at Paradisus Punta Cana: Fantastic Resort

The hotel was very clean, spacious and had great amenities. We had access to several pools, the beach, nightly entertainment and 11 excellent restaurants. The staff was amazing and very helpful. There was an array of customers at the hotel and many that I spoke with had been to Punta Cana several times and each said this was the best hotel they had stayed at. This is the first all inclusive that I had participated with and had heard of some negatives from people that travel more frequently but  [... read more]the food was excellent and the drinks were well made. I was very happy with this package and would suggest this location to anyone looking to spend some worry-free time away from home. I would definitely return to this resort on a future vacation, very impressed.

Sol Rio de Luna y Mares: Exellent resort

Excellent resort, amazing staff and food. I love it and will remember for a long time. I will come again with my husband and family friends I love the white beach sand and the surrounding coconut. The fish and the vegetables are fresh especially pumpkin delicious. I love the aqua show which is spataculous . I love it love it.

Sol Rio de Luna y Mares: nice staff but I think this hotel used 2 to better

We were greeted with the warm cuban smiles and amazing hospitality from the moment we entered this property. The rooms were clean and always decorated with beautiful swans, hearts, etc. The staff at the main buffet restaurant- both the ones making our food and the wait staff were all amazingly warm and inviting. The beach is beautiful and not very busy. The only thing we had issue with (and I don't think this is the animation crews fault but perhaps how the hotel is being managed in recent years [... read more]) was that there were not much of the typical activities during the day as in other hotels. I have been to other hotels in Cuba and there are always very fun activities during the day and evening - with amazing cuban music and lots of dancing but there was not much of that in this hotel to our surprise. I was told by others that this has changed over the years and the animation team (most are still the same people) were much more active and there used to be a dance team at nights that was specific to the hotel - but all this has changed over the years under the new management. So this hotel lacks music, dancing, and energy!!!! If these were put back in place, I would definitely return!

Zel Punta Cana - All Suites: Fabulous Resort!

A wonderful place to kick back, relax, rejuvenate and just have fun! Excellent selection of restaurant styles and cuisine, including great buffets...definitely something for every one! All the staff were wonderful!

Melia Las Antillas: First Time to Cuba....

I stayed at this hotel with my sister in law as a girls vacay from May 21st to May 27th and our first impression was great! The resort was large and spacious and very clean. We got to our Junior Suite room with a balcony and the room was the same as the resort, clean and spacious. The following day we both experienced back and neck pain from that hard bed and pillow. We went for breakfast at the buffet and I must say that we had already been warned about the food in Cuba so we went straight to t [... read more]he omelet station where they prepared a fresh 2 egg omelet in front of you. Everything else in the buffet was either room temperature or cold! The coffee at the buffet was like dirty water with bits at the bottom of the cup and the milk was watered down. We went back upstairs at the bar for a real cup of coffee...we had "corditas" (espresso with milk) and cappuccinos throughout our stay. They were sooo amazingly good! You must try! The beach was absolutely stunning, looks like a photo with the different shades of blue and no need to get up early for a shaded area as there are lots to choose from. The beach itself was always warm with small waves. We stayed in there all the time. We went on the Jeep Safari and Havana excursions which were different. The Jeep Safari is a must! Snorkling, real Cuban dishes and driving 40miles on a speedboat...Oh, and you get to drive your own Jeep too (if you can handle standard) The Havana excursion was more of a tourist type of trip where we had to stay in a group and follow the tour guide as he pointed out and explained each building...for some people it was great but for us not so much. Oh, and watch your purse and wallet while your there as you get people following you asking for "tip" all the time...Not a great experience at all. Also, make sure you bargain really well at the flea market as they sell the same items all over for same price or cheaper. We also took the double decker tourist bus to downtown Varadero for $5CUC return where we had the most amazing lunch right across from the bank. They had a smoker outside and cooked all the meat, fish and lobster in it and OMG! The absolute best food I had in Cuba! The disco on the resort is pretty pathetic! You actually have to tell the DJ what you want to hear but we went every night and made the best of it! We had a blast! And the drinks are AWESOME!!! they are extremely generous with the alcohol here just drink at your own risk lol The negatives on this trip for us was the lack of great customer service. We had 3 major issues with our room on 3 different occasions and the front desk ladies had a don't care attitude. We had no electricity one day, no water the next and a flood from the leaking a/c unit. Calling the front desk and guest services on multiple occasions with no answer then going down there seeing them just chatting with each other was a huge issue for me. I paid $ to be here and to experience these issues in my room with no care from the workers really was upsetting. Nonetheless, all issues were resolved. For this being my first trip to Cuba I'm not sure what all the fuss is about. I've been to Jamaica, Panama, Trinidad and Tobago, Bahamas and Dominican Republic and I've never had more negative experiences than positives. I wanted to know what the hype was about with Cuba. The last straw for me was the exchange rate...I don't understand how my Canadian dollar was worth only 73 cents (CUC) to me that was ridiculous!!!! Cuba for me has great beaches and drinks! That's it! If you decide to stay at this resort, Keep the drinks coming and Good Luck!

Melia Las Dunas: Amazing Resort!

The resort was beautiful. The rooms were perfect and always very clean. The food was delicious and a wide variety. The resort staff were very friendly and helpful, always.The water and beach was beautiful. This was our second time at Melia Las Dunas and we would definately be returning. We highly recommend this resort.

Zel Punta Cana - All Suites: What a wonderful, luxurious place to stay!

We could not have had a better holiday than we did! Our room was spectacular, service was one of the best, and the food was delicious! I would highly recommend this resort to friends, and we will definitely be back!