Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(5959 Reviews)

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Stacey  - 

Verified Purchaser

Rooms on the Beach Negril: Resort needs a huge upgrade

The hotel is very run down and our room was full of ants. We had no hot water and our room wasn’t cleaned the whole week we were there. The staff are amazing and the beach is gorgeous. We would not book again.

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Ginny  - 

Verified Purchaser

Rooms on the Beach Negril: Never again to this resort!

This “resort” needs major help. Where do we start! No hot water….it would get a little warm if you let the shower runs for 20 minutes before getting in, if not you froze to death. There was only 1 key to our room since the card lock was broken. Housekeeping couldn’t access our room to clean it because we had the only key. We had to chase down the cleaning staff just to get clean towels, toilet paper and other essentials. We didn’t have a fridge in our room, they expect you to pay $10 US a day t [... read more]

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Birds Eye View  - 

Verified Purchaser

Rooms on the Beach Negril: Rooms on the Beach !

Pretty plain Resort no bells are whistles comes with a complimentary breakfast that is repeated every day. It is beside Woodstock the resort very loud music so late at night very loud we were close to the ocean so it was probably louder for us if you want quiet get closer to the road rooms low number buildings building 1 2 3 4 we don't want seven or nines or close to the ocean and right beside Woodstock the noise is very loud we just got home it is pretty quiet there the prices for food that wen [... read more]

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DSmee  - 

Verified Purchaser

Couples Tower Isle: Our Happy Place is at Couples Tower Isle

We just returned from Couples Tower Isle and had a fantastic time. This is our second time to Tower Isles and we will definitely return again and again. Both times (March 25 and May 26) there was a marvelous breeze so even though it got up to 31° C, it was still very comfortable. The staff are amazing here, always willing to go the extra mile. The rooms, pools, bars, dining and entertainment was great. This is the second time that Robyn Plante booked us to Tower Isles. Robyn was a great  [... read more]

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Private  - 

Verified Purchaser

Sunset at the Palms: Amazing Resort

Beautiful well kept, very friendly staff always there if you need anything, food was delicious, the beach was excellent and the guys and gals there were right there to get you whatever you'd like, just need the price to go down so we can come back for our fourth time

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Chris  - 

Verified Purchaser

Couples Negril: Great resort

The hotel was perfect, grounds were well kept. The staff were all very friendly and accommodating to all our needs. All the restaurants were fabulous, we did not want for anything. The beach was excellent. We were pleased with proximity of the facilities. We had a garden suite and it met all our needs and was very comfortable. We will definitely try to come back.

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Private  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Wish the adult beach was better

Usually a great resort but due to hurricane, staff has completely changed. Beach on adult side is non existent and very rocky. Room service menu is very limited. Only 1 elevator working the entire stay.

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Private  - 

Verified Purchaser

Princess Grand Jamaica: Great Hardware, Software Needs Attention

The Princess Grand Jamaica has great rooms, pools, water park, sports facilities and tons of seating inside and outside. The beach is pretty to look at but awful to walk on. Tons of rocks in the ocean so very few people even bother going in. Individual interactions with staff were great but on the whole, they are understaffed and it shows in food and beverage service. Bartenders would have to leave the bar to go hunt down used cups and wash them before serving guests. Ingredients were often out. [... read more]

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None  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Perfect holiday

Just returned from spending a wonderful week here. Not a big fan of large tower style resorts but this one pleasantly surprised us. Staff was amazing and treated our adult special needs son with respect and involved him in all sorts of activities. Food was excellent with lots to choose from. We are not big beach people so the smaller beaches did not effect us. Lots of chairs and loungers around the pools so never a problem getting a spot.

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Serge S  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Great resort

Only half resort was open, second half was under restoration. Room were good. It seemed like they cleaned it several times a day which was very unusual but great. Didn't use mini fridge often, but each time it was refilled shortly after. Beaches were not great for swimming without shoes, but we were snorkeling and it was perfect for that. Food was very good in buffet and amazing in all restaurants for reservations (only 3 were open at the time). There were a lot of fun activities during the day  [... read more]

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❤️ Jamaica  - 

Verified Purchaser

Fun Holiday Beach Resort: Fun holiday a small relaxing resort

This hotel is older but clean. Rooms were large ,air-conditioning worked great. Chef Andre did an amazing job. Best beach I've ever been to. Friendly staff. This hotel is perfect for mature people bar closed at 10 pm Country the entertainer is amazing. I will go back again

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Private  - 

Verified Purchaser

Sandals Negril: Not a garden view

Tammy certainly miss directed us on this on. The resort was beautiful except that the garden view room was a view of a pillar, with a highway less than 50m away. It was loud, you couldn’t open the blinds as it was on the main floor, with everyone walking by. She should have known that and told us not to choose this room! I was so annoyed and disappointed. The beach was not 7 miles long, more like 2 km, unless you want to walk beside the highway and a barb wire fence! However, the food was go [... read more]

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Private  - 

Verified Purchaser

Ocean Eden Bay: Pretty resort

The hotel and grounds were nice. The beach is rocky and shallow. We had no problem getting lounges at the beach or pool. The room was clean. Yes we had 3 cockroach visitors. The steakhouse and Route 66 was good. The Senses Bob Marley dinner and show was excellent. The buffet was small and they were unable to keep it stocked up the trays were too small. It was better to go to the Marlin for breakfast. As well the buffet is not open 8am to 11am we were denied entry at 10:30 because they close at 1 [... read more]

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ROBBIE  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: The Resort was wonderful

The guest experience was Excellent. We had a wonderful time. Food was great , all services were on point. My wife forgot her phone in the tour bus, the hotel tracked it down by looking at all the cameras and realized it was in the bus. That was very impressive. All around was an Amazing experience. Highly recommended to anyone going to Jamaica ?? ♥️

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Private  - 

Verified Purchaser

Ocean Eden Bay: First time to Jamaica

This was my first time to Jamaica and I will definitely return. Grounds kept clean, food was excellent, staff very attentive and a great experience overall. The rooms were slightly dated but the staff was doing repairs and painting daily while we were there. I found the coral springs lobby smelt better than the ocean Eden lobby (somewhat smelt like mold). I’m sure they will fix this. The steakhouse was excellent (try the cheesecake). The Italian was excellent, the marlin for lunch and breakfast [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Cornwall Beach: Grand Palladium Lucea Jamaica

This is an extremely beautiful resort. Landscaping is beautiful & is still a work in progress due to some damage from Hurricane Melissa. Food was wonderful but we were disappointed with the steak house. Rib eye steak was almost inedible due to the fat content. Drinks were good and most bartenders knew what drinks were your "usual"! Shout out to Roy Lawrence at the bar near the large pool! Staff were all polite and very helpful. The rooms were a very good size and kept immaculate. They have a mag [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Cornwall Beach: BIG RESORT

Food fantastic. beaches great. service good. just too damn big. without the golf carts it takes 10-15 minutes to get anywhere. the rooms were clean and everything worked great. there should be more elevators around the resort.

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Jglass  - 

Verified Purchaser

Rooms on the Beach Negril: Great staff! Great location

Great location, right on the beach.Right next to some Live music spots (noise was not an issue for sleeping). Front desk, room cleaners and bar tenders were all very kind and helpful. Above and beyond to make you feel at home. I rebooked my next stay before I even got home.

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Private  - 

Verified Purchaser

Ocean Coral Spring: Wonderful Resort, stayed @ one of the privilege rooms.

Good, clean room, location with great view and close to the beach. Food was excellent with many delicious options both local and international…very enjoyable! People were friendly and helpful. The main hub with the restaurants, stores, and entertainment was a great place to hang out which felt like a huge party every day and the weather is always perfect. All in all, no complaints. Thank you.

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Private  - 

Verified Purchaser

Ocean Coral Spring: Wonderful Resort, stayed @ one of the privilege rooms.

Good, clean room, location with great view and close to the beach. Food was excellent with many delicious options both local and international…very enjoyable! People were friendly and helpful. The main hub with the restaurants, stores, and entertainment was a great place to hang out which felt like a huge party every day and the weather is always perfect. All in all, no complaints. Thank you.

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