Our Verified Customer Rating 4.5

Our Verified Customer Rating 4.5

(597 Reviews)

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Private  - 

Verified Purchaser

Barcelo Aruba: Welcoming Resort

Hotel is nice rooms are a little small and a bit tired looking, but very clean. Food is good, but the buffet was not good. Restaurants are nicely themed and food was good. Grounds were kept very nice and tidy, pool was very clean could use a bit of updating, and room service is not included , which is unheard of in an all inclusive. Beach was gorgeous, but definately not enough towels. Overall I give it a seven out of ten

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Lea C  - 

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Riu Palace Antillas: Great Resort

Had a great time, staff are friendly and helpful. Always clean. Was expecting more from the food, most of the food was OK, nothing to write home about. The buffet was the best option as it had a variety and changes daily. We ate there all the time as we tried several of the restaurants, either the wait was too long, or the food was not up to par (Italian restaurant is the worst). Location is great not too far from the airport. Depending on where your room is located, it can be very loud. Unfor [... read more]

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Helen51  - 

Verified Purchaser

Riu Palace Antillas: Our 6th time at this amazing resort !!

Rooms have recently been redone, all views of ocean, super friendly and super clean and fresh - no damp smells. Great pool area and most amazing beach - 4 kms of white sand and crystal clear water. Food choices between Riu Antillas and Riu Palace are plentiful . Fresh fruit choices every day, steak, chicken, fish, pork, lamb, vegetarian, fresh vegetables and salads and best desserts. Wait staff is attentive and super friendly. Good house wine choices. The gym could use an overhaul - a few mis [... read more]

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Private  - 

Verified Purchaser

Divi Village Golf and Beach Resort: Divi Golf

I highly recommend the Divi Golf. Everything was top notch from the moment we arrived to the moment we left. We had to change rooms due to one of the party, not being able to do the stairs and they moved us immediately to the ground floor. We were able to make unlimited reservations at the À la carte restaurants. Again, no complaints here as the food was amazing. Every morning we tried a new breakfast and we both found the Sea breeze on our resort. Site was the best. We definitely will be retur [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Amazing resort

We went to this resort in early September and everything was fantastic except the weather was hot . We like smaller resorts because the access to the beach , pools and restaurants was great especially during super hot weather Staff was very friendly ,grounds exceptionally clean including the rooms , food great ( lots of fresh sea food), the elevators were fast . Great night life 15 minutes walk behind the hotel and some shopping as well There is a wonderful reef for snorkeling with s [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Top Notch Resort!

Resort and the whole Aruba experience were very good. Hotel layout, grounds, pools and the beach area were very good. Food and meals and dining options were exceptional including access to the adjoining hotel. Room with partial ocean view was average. Only othercomplaint was not being able to reserve at restaurants.

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Private  - 

Verified Purchaser

Riu Palace Aruba: Really nice spot

Very nice resort. The service was exceptional. Our room was spacious and clean, although a bit tired. The construction noise was a bit much at times. The daytime music was blasting, im guessing to compensate making it less than restful. I would have like some food service closer to the pool and beach. And would have preferred to make dinner reservations at the a la carte rather then first come, first served.

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Private  - 

Verified Purchaser

Riu Palace Aruba: Excellent restaurant and room staff

The whole experience was excellent. 4th time there. Only one bad experience . We left behind an item in the hotel by accident. The Nexus agent at the airport told us that they located it and it would be delivered to the airport within the hour. Unfortunately 3 hours later ( due to a plane delay) the item was never delivered. Riu hotel and Nexus staff never contacted us . Sad.

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Private  - 

Verified Purchaser

Riu Palace Antillas: Great Vacation

The hotel room seemed updated. Very large bathroom, comfortable bed. Good view of ocean even though we didn’t have an ocean view room. Shower pressure not very good. Lobby is dark and very dated. Needs an upgrade. Food was good. Buffet had lots of options and many theme nights. Riu should change the “lining up” system for the a la carte restaurants and move to bookings with their app. It’s silly to have to line up if you want to eat at a specialty restaurant. I highly recommend the steakhouse. G [... read more]

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Private  - 

Verified Purchaser

Riu Palace Aruba: Never a disappointment!!

The Riu Palace is never a disappointment!!! However it is under partial construction but overall, the service, people were amazing and super friendly. Most importantly, a very very clean hotel. Third time visiting and definitely NOT MY LAST!!!?

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Private  - 

Verified Purchaser

Riu Palace Antillas: Fantastic!

The hotel and amenities were amazing. We’ve been to the Riu now 10 times. Food is Great. Accommodations were great and the beach was beautiful. Staff was absolutely wonderful. I would recommend Aruba to Anyone Considering a vacation there.

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Private  - 

Verified Purchaser

Divi Dutch Village Beach Resort: Very Good Hotel

The rooms were big (we had a king with kitchenette and full size refrigerator). The beach was very good. The food was good. Much better than the last time we went ten years ago. Huge improvement. We preferred the breakfast buffet and lunch buffet. Dinner buffet was mediocre. The restaurants are mixed, some are great. Margot is tapas. Its amazing. We liked Pure Lime for Mexican. The italian is not great. They do have great service, beautiful ambience and are stylish. The pools were beautiful.  [... read more]

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Victor fountain  - 

Verified Purchaser

Riu Palace Aruba: the bar at the pool , room .

at our pool bar ask for a mix drink no machine to mix , i go next door at the pool bar they had all the drinks that i ask for, all the mixers and great service so i tip them , we had our 10 year old with us so we had to stay at the palace, next door the food was better the resort was cleaner it had washrooms at the pool area not at the palace we have been to Aruba 4 times now all we have stay at both one more the kids rui land had times on monday and tuesday not open it was open on wed thur a [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Amazing beach, great resort and location

Stayed here for our honeymoon in June 2025 and loved it. - Beach was beautiful and the resort's best feature. Pools were nice, although we didn't use them as they were usually quite crowded. - Drinks and food were great too - liked the restaurants and buffets always had fresh food and were consistent (although we were not a fan of the desserts). We especially liked the 24 hr cafe, was very convenient. - Room was modern, nice bed and the hotel and bathrooms were always clean. - There is  [... read more]

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Mugs  - 

Verified Purchaser

Riu Palace Aruba: Somewhat enjoyable week

We've been to Aruba many times but this was our first time at the Riu Palace. The accommodations were somewhat disappointing. We had booked a junior suite and the first one we were given was on the ground floor with a 'garden view' which turned out to be a construction site for the neighboring resort. We asked to be moved and the following day we had a suite on the 7th floor overlooking the pool. It was just okay - very dated and extremely noisy. Turns out one of the Riu Palace towers was also u [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: 40th wedding anniversay

The staff at the Riu Antillas is excellent in all areas. From the check in to the check out ,was all seemless. Beach ,Restaurants and Our room service was very good.! Theme nights were great ,Medireraean was my favourite.

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Private  - 

Verified Purchaser

Riu Palace Aruba: Under Construction!

40% of the resort is closed. A major building is under construction and all we heard was jack hammering all day. We ended up leaving the resort and going to Joia Iberostar. We should have been notified of this when booking. Horrible experience and what a hassle to switch resorts! One elevator was closed down, and on our first day there the other elevator also wasn’t working. We walked from the seventh floor just to leave to get breakfast. Food selection was also very limited. Brutal!

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Private  - 

Verified Purchaser

Riu Palace Antillas: Vacation to Aruba - Riu Palace Antillas

We were very pleased with the hotel services and the food was excellent. Staff was also very helpful and friendly. We enjoyed the daily pool entertainments. I would not hesitate to go back again or recommend it to friends and family. This was recommended to me by my sister and very happy that we went.

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Private  - 

Verified Purchaser

Barcelo Aruba: Too Loud and very commercialized.

Staff are amazing! The room was ok. Getting in and out of the tub/shower was a nightmare. I kind of fell the first time I went in. I heard this complaint from several other guests. Apparently, there are walk in showers available but I was unaware of them until a later date. I expected better because of the Royal upgrade we purchased. We stayed at Barcelo Bavaro in Punta Cana, at the Premium level 2X and the views, hotel and room at Bavaro were much better. All premium level rooms, have ocean fro [... read more]

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Private  - 

Verified Purchaser

Eagle Aruba Resort and Casino: Not clean

Our room was not clean at all you had to leave your shoes on or else your feet would be black, rooms, floor were really dirty. The rooms definitely need to be upgraded,I wouldn’t stay at this resort again.

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