Krystal Grand Puerto Vallarta: Doesn’t worth!

There are more disadvantages booking this hotel in particular and going to the area nearby in general. First of all - nearly impossible to swim in the ocean safely, as there is a river flows into the ocean nearby, so along all twelve days staying at Hilton Puerto Vallarta, close to afternoon time water was becoming muddy/ yellow/clayey and in addition happened when it was a lot of debris came out the river to the ocean, including huge logs floating everywhere in the water. And the most crucial  [... read more]and dangerous thing - a few time happened when !!!! ALLIGATORS where swimming alone the ocean shore and surprisingly rescue service representative couldn’t do anything as didn’t have any equipment, so basically it was restricted swimming in the ocean all the time. Have to admit there are a lot of mosquitoes which bite all the time, even during the daytime, especially neat the pool at the Hacienda part and have no clue why hotel management doesn’t solve this problem. Another problem - this resort has cockroaches we had seen in the unit and out of it, on was dead appeared in our closet a few day before leaving so we were interested if anyone decided to remove it from there - answer NO, another one which was alive and was flying over our unit we had to catch by ourselves…. Thee are a lot of units defined as a garden view, which are actually a street view with a lot of noice even the night time. Also, the resort is officially nonsmoking, but there along about almost two weeks staying there we had seen in different areas people were smoking and security representatives didn’t do anything. And about the Hacienda part, which is adults only - it has a really nice garden with a pool and good music, but at the same time it doesn’t have a separate access to the ocean, hence staying at the beach there is no way avoid loud music throughout the day. At the same time have to admit this resort has a good restaurant service as well as clean and tidy Hacienda part.

Hilton Fort Lauderdale Beach: Fabulous Hotel!!

Just an amazing experience at the Hilton Fort Lauderdale Beach Resort. The staff go above & beyond to ensure everything is taken care of, the rooms are beautiful & very clean. Comfortable beds & always clean towels & linen. The beach is beautiful & they take great pride for their guests. Gave us an early check in upon arrival & also allowed us a later check out at no charge so we could enjoy the pool & beach longer on our last day. We did not want to leave. Will definitely be returning. Will not [... read more] stay anywhere else!

Krystal Grand Puerto Vallarta: Had a great experience at the Hilton

We stayed at the Hacienda (Adult only), however at many meals on the family side. We found the food was good, lots of variety and good fruit and salad selections. There was no limit on the number of all restaurants that required a reservation so we tried the all, some twice. There were only a few times when we found it busy, mostly there was lots of space and staff seated you and brought you drinks, coffee, juice etc. so you only needed to go to the buffet for food. Staff were amazingly help [... read more]ful and the one big bbq dinner and entertainment they had was held outside on the beach so again much better for COVID worries. I would stay there again without hesitation.

Krystal Grand Puerto Vallarta: Amazing resort

We stayed on the Hacienda side of the resort which is absolutely beautiful. The rooms are large with very comfortable beds. Modern well appointed bathrooms. We ate in each of the alacarte restaurants and they were excellent. The Mexican night on the beach was outstanding. The buffets were extensive. Something for everyone one. The servers and bartenders were very outgoing and efficient. It was a pleasure to relax at this resort!

Krystal Grand Puerto Vallarta: Average resort

Hi Jenn, Just to respond to your inquiry regarding my recent visit to The Hilton Puerto Vallarta. I was a little surprised quite frankly upon arrival. The online photos are very flattering. The Resort was very clean and well staffed.The food was what I expected and plenty of it. Upon our arrival they took us to our room which was not even close to what I had booked. I called the front desk, they asked me to bring the documented proof of the the room I booked, I did just that. As 4 reservation [... read more] staff crowded around 1 computer to rectify the situation we waited until they finally said sorry we don't have one and proceeded to move us to the Hacienda which was ok but still not what I booked 3 months prior. Overall, a little disappointed but after all its Mexico at the end of the day! I look forward to booking my next vacation with you soon Jenn. Hope all is well. Mike Blackburn 825 994-8827

Krystal Grand Puerto Vallarta: Hacienda amazing!

We stayed at the Hacienda Hilton in Puerto Vallarta. It’s a beautiful adults only section attached to the Hilton. The staff was friendly, hardworking, and happy. The food was great, many healthy options always available, amazing mojitos and no one was annoyed when they had to make one(as we have experienced at other resorts).The adults only pool was maybe a bit too quiet for our liking, but no big deal. Our room was gorgeous as were all the buildings at the Hacienda a real old Mexican char [... read more]m feel with great style and amazing tile!! Loved the details! The beach was great for long walks and had a private area where the vendors were not to bother you. We had such a great time. Thanks Hilton staff!

Hilton Cartagena: Fabulous service

The hotel facilities are beautiful and pristine. The pool area is well maintained. The rooms look just like the photos. We had the best filet mignon in the dining room - excellent food. But the best part of our stay were the staff. Rafaela at the jewellery store is the most lovely woman. When I was sick, she took me to see the nurse and even offered to go to the pharmacy with me. The front desk staff were efficient and well informed with answers to all our questions. In particular, Andres [... read more] Filipe was very professional, friendly and helpful.

Hilton Hawaiian Village Waikiki Beach: Hilton Hawaiian Village- Tapa Tower

The hotel grounds,lobby,restaurants were very good. The hotel room was very tired. There were numerous paint chips out of the wall that were very visible. Considering the premium you pay at the resort the room should reflect the price/value . The bathroom door handle and light switch by the bathroom were also loose. The sliding door to the ocean view also scraped as it opened and closed. These all are easy fixes with normal care and maintenance. If this reflects other rooms, the rooms need an u [... read more]pgrade. While the room was below average, we did enjoy the stay at the resort.

Krystal Grand Puerto Vallarta: great place with some minor accessibility issues

Lovely location and property. Staff was very friendly. Booked because it was advertised as an accessible property as I am currently in a wheelchair. However while the property itself was accessible throughout, the room itself could have been better. The shower was accessible but did not have a fold down bench, so staff brought in a plastic patio chair with arms which was difficult. There was no door to the bathroom. Stayed in the old part as the new part for some reason did not have access [... read more]ible rooms which seems odd to me as it apparently was recently renovated.

Krystal Grand Puerto Vallarta: Would Book Again!

Stayed at The Hilton January 31 - February10. Overall very clean hotel with excellent staff. Food was probably the best tasting for an all inclusive that I have experienced but this is subjective. Two main pools - one warm but one very cold. WiFi only available in public areas unless you are a Hilton Honours member or they ask you to pay $10/day US. (HINT ... go on line and register as a Hilton Honours Member for free. They will send you a membership number. Show this number at the desk  [... read more]and you will get free WiFi in your room .) Too far to walk to the Malecon but cab ride is only 85-120 pesos. Will likely stay at this hotel again next year.

Hilton Hawaiian Village Waikiki Beach: A week of vacation!

Hotel is a small village with lots of opportunities to spend non sense money In it! And starts from the check in with an unusual resort fee!!! Which nobody tells u in advance even your travel agent and that is somewhere between 35 to 50$ USD pernight per room and that covers nothing other than WiFi!!! Which is also fairly slow but usable. Restaurants are so pricey and junk. You will not get any good food with a fair price in hotel area. The rest of the stuff obviously are expensive! Like liquor  [... read more]! You buy drinks in groceries in village with the price of Bars! Hotel is old and dated but clean enough. Service is okay, customer service is fine like Hilton but no room service for food or drinks. Beach towels are included in your rooms but the umbrellas and beach chairs! Wow 50 to 70$ a day!!! Unbelievable.

Krystal Grand Puerto Vallarta: Great staff

Had a great time, the staff was amazing, knowledgable and helpful. special kudos to Ignazia at the front desk. The buffet could have offered more vegetarian choices besides salads, potatoes, rice and beans. the grounds were kept spotless as was the pool area and beach. The servers were all so pleasant and attentive.

Krystal Grand Puerto Vallarta: Excellent resort

Let's see where to begin. Check in was good. They explained everything and even got us into one of the a la carte's for dinner that night. Room huge and beautiful. Everything designed with comfort in mind. Tried to make reservations in the a la carte's, most nights were booked but we were still able to get into all four. Excellent meals. Resort in a good area for going into to town by cab. Buffet on the Hacienda adults only side for breakfast was good. Do wish it had been open for dinner al [... read more]so. Poolside restaurant meals were great. Service was top notch especially by waiter our Franciscoi. The only thing that was lacking were the amount of chairs everywhere. Poolside lounge chairs were taken by 8 am with towels if though there were signs on them that you could not reserve them. Had a excellent time. Would we return yes, in a heart beat.

Krystal Grand Puerto Vallarta: Another sucessful trip to Puerto Vallarta

Just a short note to say we had a great time at the Hilton Puerto Vallarta. Yes, there were a few things that could be better (like most places) such as having a ping pong table and the drinks were a little light on alcohol content BUT these are small things. The Staff are this resorts biggest assets along with the food, nothing was too much trouble, service was great and the restaurants were great. We like Puerto Vallarta as a place to holiday in, we enjoy walking the historic streets of the to [... read more]wn and exploring all the nooks and crannies it presents. Getting around on public transport is great and this hotel is well located for taking part in our favorite holiday activities.

The Fives Downtown Hotel: Nice Boutique Resort

We just returned from our 7 day stay at this resort on November 26th., 2019. It is a quaint boutique resort minutes from Fifth Avenue. We chose the all-inclusive package and the meals were very good. Staff at Mercatto, El Tigre, and the pool area were very friendly. The music at the pool bar on Thursday to Sunday was annoying as it was techno music and their was no variety.

The Fives Downtown Hotel: Best hotel I’ve seen !

This hotel was just amazing, from the beginning to the end of the week. The staff is super friendly, always smiling and amazing for recommendations as well. The food was delicious in all restaurants and cafe. What you see I like for the rooms, the pool, the hotel is really what you will get. Great experience :)

Dreams Rose Hall: Wonderful vacation

The Rose Hall Hilton did not disappoint. It was obvious that every effort was being made to present the resort as an outstanding vacation destination. The setting was beautiful, the rooms were nicely decorated, spacious and clean. All public areas were well maintained, food was excellent and offered good variety. We really appreciated the theme days/nights and the high quality of the entertainment. The customer service was exceptional. Everyone - from front desk to servers - went over a [... read more]nd above to welcome us and to make our stay an enjoyable one.

Hilton Aruba Caribbean Resort: Great Trip

We had a wonderful time, Hilton is a beautiful resort, disappointed in breakfast, too expensive for what we had, we had better across the street, sorry. Sunset Grille food was delicious, my risotto was over cooked, they took my meal off of our bill, very nice of them. Staff and Management were so helpful and friendly, Our room was very nice although it could have had one more comfortable chair to relax while resting and watching tv, loved the robes and little slippers. Pools were so beautiful, [... read more] such a quite setting compared to other noisy resorts, guests were all so nice , security was great, The grounds were so manicured, just a beautiful place, great little bouquet store , bought a lot of wonderful gifts for family and me to take home. Prices weren't bad. We did miss sitting outside each day at Gillian's for a daily breakfast and admire the beautiful beach and ocean. When it was the Raddisson we ate every morning for a late breakfast. We don't eat lunch , we like brunch, then a nice dinner. Such a shame the Hilton had to change that. We were disappointed. I would recommend it to anyone. Thanks Hilton Management and Staff. Jane and Bob Visentin , Ontario Canada

Dreams Rose Hall: Just as amazing as the first time

This resort truly does have the whole package for families. All of our requests were accommodated, food was fantastic, service was exceptional. We traveled with friends of ours and their children as well and we already cannot wait to go back. Rooms: Simple, clean. We stayed on the ground floor and had a walkout room which was so convenient to have as we were one minute from the waterpark ,buffet and spa. Restaurants: BBQ was delicious, Mangos and seaside both had great options for lunch, we  [... read more]booked two a la cartes and the italian was pretty good and three palms was alright ( the food and atmosphere seemed kind bland ). Beach: Private, lots of lounge chairs, small but perfect for small kids. Waterpark: So much fun. We had the best time and would recommend this resort to any family looking for a vacation with their kids.

Dreams Rose Hall: Amazing Resort with Best Food and Service

The staff and chefs are superior. food was excellent and the service and extra mile that everyone goes to please customers was fantastic. One manager arranged a private lunch for our big group of 11 just to make us happy as our flight was delayed and did not get to use the resort on the first day. That is considered superior customer service as this was not the hotel's fault but they wanted us to be happy while we stayed there.