Great Resort!

The best feature of Ochi is the staff. Always inclusive and making sure your having a great time. The grounds are beautifully kept as well as one of the beach areas. Food was very good as was the drinks. My only negative comment is on check in we did not get the room we paid for. They did fix it but this seemed to be a common problem amongst many people we talked to. As well the rooms are quite small.

Nice Resort!

We really enjoyed our stay. Grounds are well kept, pools are nice, beach is very small but nice and not crowded. Food is overall delicious and service is awesome! Riviera Side of Resort could use some freshening up (in the rooms). A very relaxing vacation!

Great Place to Stay!!

We found the hotel and all its facilities to be simply AWESOME! Such nice warm and friendly people. Room was well laid out and clean everyday. Food was great and lots of variety. I would go back in a heart beat! The only drawback!!!!.... it is a 60-90 minute bus ride from the airport to the resort!

Disapointment

There is not enough room here to list all of the problems we had with Sandals Ochi. 1. Concierge Check-in, took about an hour and a half. 2. Reserving dinners, took 2 days to get this done, with lots of arguing with concierge. 3. Room was in the "babbling brooks" section, water not running, disgusting smell, trees being cut down all week, brooks empty of water. 4. Dislocated my finger while there, nurse had no water, ice, bandages or interest in helping. 5. Almost no drink service, and whe [... read more]n we went to the bar, mostly ignored by bar staff. 6. No seating at pools unless you get up at 6am to claim your spot. 7. Dinner service very slow, waited 3 hours one night for dinner. 8. Twice ordered Crown Royal, whatever came out of the Crown Royal bottle was not Crown Royal, some sort of scotch. 9. In room bar was the cheapest alcohol I have ever seen. 10. By far the tiniest resort room I have ever seen. Overall, our group will not be going to Sandals again.

Sandals Ochi Beach Resort

We went to this resort with 3 other couples and stayed in the honeymoon hideaway rooms on the beach/sea side of the resort. The airport shuttle bus was a full size travel bus that we waited to be fully loaded before leaving the airport, then travelled a few hours to the resort. (The bus made a 30 min stop, encouraged people to get off and have a 'look around'). We were met on arrival and told to wait to be taken to the concierge. After some time we were herded with several other couples into  [... read more]a small waiting room and checked in after about an hour or so. Sa-J however, was incredibly helpful and tried to improve our experience and get us food and drink while we waited. We were led to our rooms which were not much more than a basic hotel room. The advertised 'babbling brooks' were not babbling, the only thing in them was a bad smelling sludge until the last day of our vacation. There was a small balcony, but we were on the ground floor near a walkway. When we opened our balcony door passer by's were able to see directly into our room and we heard the very loud sound of service carts clankering by our room at all hours. We attempted to make reservations through the concierge at a few of the restaurants where this was required. We were met with resistance and a lot of 'no, that's not possible' comments stating that they were unable to accomodate group reservations. This did get done after several hours of persistence and speaking with manager after manager. The food (other than room service) was quite good and other than it took 3 hours or so to have a sit down meal, I thought it was really good. Drinks were good, again-other than the fact that it took quite some time to get a drink and some staff seemed quite inconvenienced by the request. We did meet a few service people that stood out and were really fantastic (Reginald at the Polo lounge, Milton who seemed to be a manager of the restaurants on the hillside and Natoya that we seemed to run into at every restaurant sea side). Unfortunately most of the other employees we met were evasive, avoided eye contact and not friendly. The pool at the hillside was large, clean and well maintained (along with the grounds), the pools on the beach side were not nearly as large or maintained. If you choose to go, I would highly recommend staying hillside. We thought we would want to be closer to the action (restaurants, night life, etc), but we ended up taking the hop hillside almost everyday-it is just generally nicer. The playmakers did an amazing job at entertaining. They were inclusive, funny, engaging and made our experience better-this particularly goes out to Chad who was incredible. Also...there are random cats (some pretty mangy) all over the resort. It's a bit bizarre and kind of put us off. I do recommend the snorkelling and stand up paddle boarding...well worth doing and the self proclaimed 'Fat Albert' that water shuttled us to the snorkelling site just off shore was great. We witnessed one of their swing benches by the manor pool hillside break with 2 people on it. They fell to the ground hitting their heads off the concrete. We ran over them to see if they were ok, the lifeguard was more concerned about getting them up from the pool deck before anyone else seeing the incident than ensuring the people were ok before moving them. We are Paramedics in Ontario and had huge concern with this incident (probably more than any other concern we had), both of them had pretty large bumps on their head and the man seemed quite dazed. Overall, we were able to find places in this resort that we enjoyed and had a great week. We are really not that hard to please as a group (despite this rambling review) and can have fun anywhere, but after quite a bit of travelling I consider the price point for this resort quite high and the value lower than what you would expect from a 5 star resort. It's more like a 4 or solid 3 1/2 star kind of place. Based on this travel experience, I would never travel to a Sandals again and would be hard pressed to vacation to Jamaica again.

Fabulous Vacation - First Time at Sandals

My husband and I travelled to Ochi Beach Sandals resort for a fabulous vacation. You do have to take the hop to get from the hillside to the beach but it runs every 5 minutes and is only a 2 minute ride. The beach is not long but they do have multiple sections of beach front with floating docks. The pools are everywhere and always lots of activities happening.

Not a trip...it's an experience!

Just got back from Sandals Ochi to the freezing cold. Once you get over the 90min bus ride, the pampering starts. Winsome (housekeeping) was an amazing person. Garfield (front entrance) looked out for us everyday. Fruit plates and desserts showed up at our door constantly. The grounds are immaculate and there is always something to do. The beach is never overcrowded and your glass never empty. We never encountered one single unhappy or unfriendly staff member. During your entire stay, if  [... read more]you want/need *anything*, just ask. you won't wait long until your request is fulfilled. If you return home unhappy, it's your fault, no theirs. Can't wait to go back! PS.....if you book through Tripcentral.ca, speak to Jackie. There isn't much she doesm't know about Sandals and her advice can give you a big head start before you get there!! Thanks, Jackie!

Best vacation ever

I would first like to thank Krista Shaver for helping us book this amazing vacation. Definitely made things so much easier for us to decide where we wanted to go when she found this amazing deal with Sandals Ochi Beach Resort in St Ann's Bay Jamaica. With her help she made sure we had everything we needed to make this a vacation right from the start. We had upgraded our seats both ways which I would recommend to everyone traveling. Well worth the extra money. We also were told to upgrade to the [... read more] mobay club. Which upon arrival we were greated right when we got off the plane to by pass the very very long line. She had let us know ahead of time that it sometimes could take 2 to 3 hours to get through. Again well worth the extra money. From there we had no issues coming in. All in all this took us about 20 mins max from getting off the plane to going through the airport to enter Jamaica. From there we were taken to the Mobay club were we right away were welcomed by all staff. They offered us a drink of our choice and food. It was nice to sit back and relax while we waited for our ride to the hotel. I had read in some reviews before traveling about some having issues with having to tip people. (Which to us was not the case we did not find that people demanded tips right from the start.) We were called from the lounge they had already had our luggage and were ready to take us to the private car they had waiting outside for us. The guy that helped us with our bags had let us know it was $1 a bag which we had no idea but nor did we have a problem giving him the $1 per bag. This is his way of making a living. We understood and were happy to give it to him. We had the whole car to ourselves which was very nice. The driver was very polite and professional. We were told it would be about an hour and 45 mins to get to the hotel but we were told to relax and enjoy the drive. He was pointing things out to us along the way which was nice to see him show some love about his home town. He did let us know that the best jerk chicken to try was at scotchies. Although we did not have a chance to stop and try it you definitely could tell it was a great place to stop very busy. We made it to the hotel and we're greated right away they took our bags and right away gave us a glass of champagne. We were taken through the lobby for a short walk through the garden area to the next building were our room would be. Room was very decent nice and clean. Nice little patio area overlooking the hillside. We ended up at the reef Terrance for dinner that night. Amazing food and a beautiful view to overlook the ocean while you eat. That evening we went down to the ocean bar which is were we needed up most nights before heading off to bed. Food review again there was not a bad meal that we had amazing food at all places that we ate at. We had sky terrance and vista gourmet, Valentinos twice it was that good, the southern table which had the best ribs, kelly's dockside seaside bar and grill that was our last dinner on the beach the Monday night before leaving for home on Tuesday. Tapas on the riviera if you want to grab a quick bite to eat this was the place. Dino's pizzeria pool side which you could order and take to go. Everyday we would see people taking pizza boxes to the beach. Nice little treat. By far though my favourite place would have to be the kimonos oriental cuisine where they cook infront of you. So much fun and a very tasty dinner. The jerk shack on the hillside was very nice for their fish sandwich they had different specials everyday. Nice quick lunch. Drinks were all premium labels as well as there own too. They were not shy when it came to pouring you a drink. Doubles all around. Wine selection was nice for the house all Robert Mondavi. Our favourite after dinner spot though was the rabbit hole. Be sure to ask for the password every night. This place did not disappoint. Service show and drinks all amazing. We had gone 5 nights out of the 7 . We did do one excursion on the Friday at Dunn's river falls. Very beautiful place be sure to bring water shoes not sandles. It was only two hours. We are not one for the all day trips so this was just perfect for us. Entertainment nightly with different themes. Something to do for everyone. Beach and a view for days. We loved both sides to the hotel. Again if anyone of looking for a hotel that has a little something for everyone this is the one for you. Best vacation by far we are already looking to plan our next one. Krista we will be calling you for our next trip thank you again for putting this together for us. Shane and Linda

Very nice resort

Pros: Well kept grounds, beautiful landscaping, great hotel room, comfortable bed with good quality linens. Many restaurants to pick for both buffet or a la carte dining. Cons: We stayed at the great house and we had to get the 'HOP' - the bus to go to the seaside. The buses would come every 10 minutes, no waiting time involved...but it would have been nice to just take a walk to the beach rather than bussing.

Fantastic resort and a great time!

We travelled to sandals Ochi in July 2016 (July 5-12) for our 10 year anniversary. We are a couple In our 30's who have travelled to many all inclusive resorts and this one was our best experience! The food was phenomenal everywhere. i wish we were there longer to have been able to try every single spot! Our faves: vista/sky terrace for dinner (lobster tails, scallops and oysters!), Le gourmand is the French restaurant on the hillside. Portions were bigger than other places and the taste  [... read more]was like a 5star restaurant in France. We also loved soy for sushi dinner. But all in all, the restaurants were fantastic and we didn't have any complaints. The daytime entertainment was fun. If you don't want loud games, drinking and laughter, stay away from the main pool on the beachside. The hillside has the grand pool but you need to grab the 2 min shuttle to get there. Not a big deal but we just preferred the beach side as there were more options and our room was there. The evening entertainment was probably one of the things I wouldn't bother mentioning-it was kind of cheesy. A couple shows were good but overall I enjoyed the couples games they did before the main show more. The rooms were nice, clean. No complaints. Beds were comfortable. Some spots showed their age, like in the shower but it wasn't dirty and I didn't come there to hang out in my room. They offered turn down service every evening as well. The beach was small but again, clean. Can't go for a nice walk along the beach like you might in other carribean islands and at first this was a sore spot for us but as we relaxed into the second day we enjoyed the privacy of the beach and.not being harassed by vendors. We did a private tour to dunns river falls with Lorenzo. He is on the resort but he is his own company. He has a small boat near the beachside restaurants and he's there everyday. We were the first people at dunns river at 9am and there wasn't a single person on the falls. It was a beautiful experience. After that we took a car and went to the blue hole, which was a blast. So much fun there enjoying the crystal clear fresh waters. Overall we loved that day trip. They offered us a sunset catamaran cruise on the last day we were there (it's just how it worked out for space) and we were completely rained out. The only drop of rain all week and it came down all. Day. Long! We still made the best of it and enjoyed our day under the beach bar and playing pool, making new friends :) I would definitely return to this resort and plan to book another sandals holiday the next time me and my husband can get in a romantic getaway:)

Paradise on the beach!

The location of Sandals Ochi is a slice of heaven all the way from the hotel room down to the beach! The sand is white and the water is a beautiful clear blue. The service is outstanding and every employee working there goes out of their way to make your visit perfect! The food is beyond spectacular and lots of options. Highly recommend this resort!

The Best Vacation so far.

The Ochi resort provided the best experience we ever had, the staff on hand were courteous, accommodating and very friendly. The dinning was amazing, no matter what we tried is was excellent. The resort is in an excellent location which provided some amazing views.

Incredible Vacation

I can not say enough good things about our vacation. The food was AMAZING, the service was outstanding, and the grounds are absolutely stunning. The only downside is that the beach isn't that impressive. But overall, we will definitely be returning to Sandals Ochi Beach

Really?

This resort was run-down and filthy, the food gave us food poisoning and the staff was disrespectful and unenthusiastic. They are understaffed and overworked. We are still in disbelief as to how terrible our trip was. Thankfully it was sunny and we made our own fun. Full review to be posted on trip advisor shortly.

Great for couples

Great service, Staff are friendly and they always attend to your needs without any expectation on tip, some even refuse tip. Good selection of alcohol at bar, from remy Martin to Appleton. Food is great, a lot of a la carte options available. Pools could have been cleaner, however the beach is great for Ochi Rios. Quite and not too many people at the property. Most guests, if not all, are couples. Don't expect too much during the night past 11 PM.

AMAZING RESORT! AMAZING HONEYMOON!!

We just came back from our honeymoon at Sandals Ochi Resort. We had the best time on and off the resort. The food was great and always something available. The staff are really easy ensure you have the best of time to just enjoy and relax. We loved how big the resort and all it's dining options. Well worth it's stars! We would HIGHLY recommend this resort to any couple, young or old.... it's just a GREAT place to spend a great vacation. You WILL not regret it.

Great Service Good Food Average Beach

Chilled Jamaican feel with intimate couples atmosphere combined with exemplary service and food with very clean and comfortable surroundings made this a really relaxing trip. More restaurants to choose from than we could find time to dine and same goes for the pools. The weather was awesome for August travel. Beaches were quite average however. Overall would go back for the great friendly service.

Fabulous Resourt - highly recommended

The staff were wonderfully friendly and the service that they provided was refreshing. The food was always very good, fresh and lots of variety. The accommodations were very clean and the location can't be beat!

Very nice

very nice resort very friendly people food is the best we have ever had down south beds are even comfortable to sleep in the only bad part about the resort is it has a vey small beach but there is pools everywhere so we didn't really miss the beach too much

Wonderful resort!

It never felt overcrowded here which is incredible considering it was at capacity. The staff was fantastic, weather gorgeous and the food was amazing. I would visit this resort again in a heartbeat and would recommend to friends and family.