Great family resort

Very kid friendly yet great for adults also. Food was good. Service was great. Will go back for sure. Everything went smooth and our family of 4 all would return. Liked the night shows also..good entertainment.

Great Family Resort

Well kept grounds. Nice pools. Good variety of restaurants, good food and drinks. Need to change entertainment up, been the same for a long time. Fabulous beach front. Tennis, water aerobics, boogie boarding, lots of activity. Biggest negative was time share pressure, hold your ground. But Great price and value of vacation makes up for it.

Really a great resort and destination

Marival in Nuevo Vallarta was really a great resort and destination. It had everything that you look for when going away. Everything from an excellent long, wide, powdery beach to great dining, entertainment, rooms and gardens plus some other bonus features. The staff were very attentive with consistently excellent service. Amazing sunsets. The only thing I disliked was that from arrival at the Puerto Vallarta airport to check-in there were several high pressure tactics to pressure you in [... read more]to going to a time-share sales presentation. At the airport when you were looking for your transfer ride travel staff are lined up at counters calling you over knowing you are looking for your transfer. They then proceed into their sales pitch and are relentless and annoying. Even at hotel check-in they hand you off to a person to (so they say) give you your bracelets. This person isn't interested in giving you your bracelet so you can start your vacation and proceed to your room after a long trip. Instead working to sell time share units and pressure you to visit an RCI time share presentation. The number of close attempts was crazy even bringing over a 2nd closer time share Manager. What a trap/gimmick, . OMG we went to vacation; not be pressured to buy time shares. We simply had to demand our bracelets be given to us and walk away. Very bad start to an otherwise excellent vacation.

Absolutely amazing!

The hotel was clean and comfortable and the food was great! The pools were beautiful. The best thing about our trip was our server in our lobby lounge named Josephina. She was very efficient as well as a beautiful, kind person. She went above and beyond excellent service!! Truly the best server ever!!!

Amazing weem

We absolutely loved our stay at club marival. We had heard of problems with time share reps but we did not encounter that... I grabbed our bracelets and away we went. This was our 3rd trip to the area and our favourite by far. Food was fantastic, staff incredibly helpful, grounds beautiful and weather perfect. Our server Josephine became a fast friend and went way above and beyond her job for us. I want to go back already!

Amazing Resort

We all feel that this resort is a 9 out of 10. The grounds were always kept clean at all times. The food was amazing and the shows were very enjoyable. The only negative thought we have is that there was a lot of walking between restaurants for someone who had to use a walker or wheelchair. We were welcomed with a complementary gift.

Quality and friendly accomadions

This hotel is one of our favorites as we've been there 4 times now, The staff is helpful, the food is excellent, the grounds are kept very nice, the beach is clean, and the bartenders and servers are the best( Hugo and Judith). Some of the shows were very good, but the people who are trying to sign up timeshare and other things are a real nuisance and need to take the hint when you say NO thanks!. All in all we would return there again.

Nice Place!

Just returned from a week at the Marival, staying of the Grand side. We had friends staying on the club side, and the rooms in Grand are much nicer and have elevators. After hearing so many bad things about time share sharks, I listened to someone's advice and asked our travel agent to request no time share pitches upon check in. So when we arrived upon check in, we received our bracelets immediately. One of the sharks asked how I got my bracelets and I told her"no time shares". She respon [... read more]ded by saying we get free stuff. And only 90 minutes. I said I'd rather be on the beach those 90 minutes. She didn't bother us again. There is also a desk to book tours in the lobby area, but beware that is a time share push as well. Just ignore them and say not interested. And they will leave you alone. You just need to be firm. As far as resort, it's very clean, beautiful beaches and great food. We enjoyed the buffet and went to La pergola one evening for supper. It was very slow but once food arrived, it was very good. Also went to Amalfi, excellent food and the baked Alaska is quite a show and delicious! Staff work very hard and are always smiling!

Awesome!

We arrived at the Marival as a family of 12! There were 8 adults, four children, the oldest 6, and youngest 3 months! Check in was quick BUT the biggest turn-off was being directed to another Employee to get your wrist bands and the time share/condo speel began..we had to be rude and demand wrist bands!! Not a good start! Finally got to our room.....no elevator. Not handy for young families as stroller had to be carried up and down many times a day. Fifficult for the elderly as well. Rooms  [... read more]are small but adequate; towels weary! Nice balcony and yes, air conditioning. The food and the staff are what makes this place amazing! Buffet is awesome and the a la carts, fabulous! There are many pools, quiet ones and family ones and a spectacular kids castle with slides etc. The ocean beach is unending and provides the perfect setting for boogie-boarding, sunset walks or sand castle and moat building. There are plenty of chairs of all sorts, towels, snack food joints, entertainers, and helpful staff throughout! We are all planning to return next year!

Nice resort

overall this resort was pretty good. one thing that seemed to be missing was music at the pool. the waiters we all in all this was a pretty nice resort. we received excellent service, particularly from Abraham, Roberto and Gladys. they were very attentive to us. one thing that could be improved is the music around the pool. there was none.

Marival had it all for us!

Our very first contact person upon arrival was Gabriel, who was remarkably helpful, consistently through our stay and until the very last day. Our 1 bedroom suite was exceptionally clean & immaculate. The Mexican Restaurant had excellent, personable servers. Guacamole is made fresh at each table and a Mexican coffee is prepared with flare in a dazzling, impressive, entertaining show. The Italien Restaurant also had excellent service with a professional manager. Luigi, They served a lobster bi [... read more]sque, second to none. Our 3rd, a la carte restaurant was La Pergola, great for breakfast or dinner. All red meats were tender and cooked to perfection in all of the a la cartes. The Buffet was perfect for breakfast. Lunch & dinner offered similar variety each day. Swim-up bar and pool bar service was professional, fast and personable. The beach was wide, clean, warm & with waves perfect for body/boogie board surfing. The pools were exceptionally clean. The landscaping was admirable. The entertainment staff (anamacion crew) had a wonderful, easy going sense of humour on stage that was contagious to the audience. The M & M bar was a favourite, often with an amazing, professional pianist in the background. The only con was that the grade of the wheelchair ramps around the Buffet were too steep to manage even with assistance. All in all, this resort had everything to offer for a memorable stay that would beckon you to return. As mentioned above, there were so many staff members, too countless to name them all, that made the Resort a 5 star for us. Thank-you to the friendly, accomodating staff of the Marival. You are 5 star people all the way!

Good resort

The hotel was nice, service was good. The night shows were very good. We enjoyed our stay but we will not go back. The hotel staff were speaking Spanish mainly and very little English. I recommend this resort if you have kids

Fun filled yet relaxing atmospher

Really enjoyed our time at the Marival. We found the staff very accommodating and friendly. The rooms were clean. We shared the room with our daughter so the double beds were something to get used to....not uncomfortable just a change from our King. The food options were abundant and the restaurant reservation worked like a charm. By far I found the Amalfi (Italian) restaurant, to be my favourite for dining experience and quality of food. The entertainment was less exciting our first couple days [... read more] and picked up from there. The Michael Jackson night and Frozen night were very entertaining! The beach was beautiful! The soft golden sand was amazing. We had taken a tour to the souther part of the cove where the beaches were suppose to be whiter and more beautiful. We found the beach at Marival better and were very happy. The vendors on the beach are all licensed and the Marival has staff monitoring them so if one gets a little too pushy, the Marival security are there to help. We enjoyed a few drinks and I found I could drink more "alcoholic" drinks than usual and not feel any effects, which was fine with us. Overall we thoroughly enjoyed the Marival for our first trip to Mexico and would definitely recommend and re-book.

Decent resort

We were here a couple of years ago, and overall the service has deteriorated. Some staff are still great, but many seem indifferent. The pizza grill and bar are a great feature. We had Gold status for the week, but they did a very poor job at explaining all of the features of the program so it felt like a bit of a waste. The towel hut almost everyday did not have enough large towels available. The checkout process was log and arduous - they did not have enough staff working the front desk.

Decent resort

The grounds were nice and the staff were hard working. It is pretty hard to give a good review however as there were 500+ Kids staying there. It was for soccer championships. It was very loud and difficult to get food or seating anywhere. Horrible experience. It may be a nice resort but they should not be offering rooms to anyone during something like that. It was supposed to be a relaxing vacation and instead we left the resort most days to get away from the noise.

Nice grounds, beware of thefts

The resort was nice, friendly staff and had beautiful grounds. The rooms were a little outdated. The food was horrible, it seems they had the same food in the buffet everyday. The location is great not too far with a central plaza. We did have a theft issue, where my ny hat was stolen from the room and the management refused to take responsibility for its staff. I then did a little research after I came back and I realized that this resort has had theft issues in past and management has refused  [... read more]to take responsibility. I would not for back there again.