Ok resort

Buffet was ok same food as 4yrs ago. A la carte was good Rooms ok but they try to give you a crappy room unless you complain Activities not near as good as 4 years ago Hotel seems to mostly cater to time share people/seniors now which is fine if wanting a quieter place

Surprisingly impressed

We booked this resort thinking it would be good. It was, and more! The staff was friendly and helpful, everything was clean, the food and selection was excellent, and the drinks were cold! Very favorably impressed.

Wonderful place

This resort is situated close to everything, the staff are hard working and friendly. My only negative review would be that guests reserve all the chairs around the pool so early you cannot get a place to relax, this also happens at the beach. Although there are signs posted you cannot do this it happened everyday. This resort is a little older but well taken care of, and most of the guests are repeat which says alot. I would recommend this place to others, the price is good but do not expect 5 [... read more] star quality you will not get it here, but you will be confortabe and you will be fed good food

Love this resort

Stayed at Canto del Sol from February 1st - February 8th Sunwing flight delay both ways 2 hours, but that was not a surprise almost expect it with Sunwing, besides that the resort is fantastic the staff also fantastic, love every minute of our stay from walks along the beach to shopping just right outside our Resort a taxi cab to the malecon ranges between 8 US Dollars and 10. This was our second time staying at Canto Del Sol the first time was across the street at the Villas this time at Canto [... read more] Del Sol Plaza, we definitely enjoyed the plaza more the meals were all very enjoyable with plenty enough to choose from. The pool was heated which was great because there's always a breeze coming off the ocean one little irritating issue was that the swim up bar was closed most of the day which meant you had to get out of the pool and walk around to the other side to be served although quite often you could order from a waiter that was walking by, Victor 1 and Victor 2 where the waiters that served us most times in the evenings and are fantastic. Can't say enough good things about the staff they were all so accommodating and lovely and sad to see us go. Beware when checking in the front desk will send you directly across to pick up your towel cards and your free gift this person will also try to talk you into going to the timeshare meeting they will not take no for an answer and I finally had to just walk away! Beside that we will definitely return one of our favorite resorts along with loving Puerto Vallarta.

Great Hotel

Everything with our trip was fantastic. Very clean resort, really good selection of food and drink. Very friendly and helpful staff. Spent most of our time at the pool. Lots of activity for everyone. Look forward to going back.

Excellent Resort

This is a smaller resort, the staff make you feel at home! The place is sparkling clean! They are working non stop to keep it that way. Everyone was friendly. The restaurants were okay, if you don't like them you can walk almost anywhere to find what you want. Snack bar was awesome! Pizza, shrimp lots of choices! Jorge and everyone take care of you! They only down side we found - if your room turns out to be on the ground floor and you look out to the restaurant - move! They start ar [... read more]ound 5am and that is the end of your sleep! Excellent location. Only a bus ride down town or a 25 min walk. Lots going on around the resort. Excellent place, would return.

Comfortable Resort fairly close to downtown

This is a nice resort and good value for the money. The rooms are clean and it is well maintained. Unfortunately I got food poisoning (believe it was the buffet) but I guess this can happen anywhere. There is stage show every night and it is very good. The speciality restaurants present a very nice meal with very good waiters. The elevators (or lack there of) leave something to be desired. The location is right on the beach but only about two blocks off the main road in to Puerto Vallarta. [... read more] You can catch a bus that will take you to the town centre for seventy cents. For Canadians who are interested in hockey, there is a lively bar on the street with televised games. Good place to stay. We have been there five times and will return again.

Wonderful staff

Hotel was very clean,staff so friendly and welcoming, food was good;delicious at the restaurants.Easy to catch a bus downtown.Close to banks I just wish it was a closer walk to the malecon/town.Many I met were repeat clients.

Great resort!

Excellent staff including Jorge, the best server in Mexico! Good food, very clean, great wifi. Superb value. Beach area is only negative. I've been going to pv for 20 years, many different hotels. This is my fav!

Low Key Charm

This is our third time at this resort. The charming atmosphere and excellent food make for a relaxing holiday. There are lots of activities including the tennis club. It feels like home away from home. The resort is walking distance from town and the marina. Lovely time!

I really liked it

It is very clean, impressive how clean it is. The staff are great. My complaints are few: I would have preferred to be able to reserves more a la carte, as I am not a buffet fan and was only allowed 3 on a 7 day stay. And I found there is not enough shade around the pool area.

Nice Family Resort if there is a Falcon

I found the pool area courtyard especially beautiful with perfect tile work and gorgeous plants and large palm trees. Especially striking is the Sunset with that view through the palms. The beach is disappointing we did not even bother with it. Very small and a hangout for the smokers. There was a serious problem with birds during the first few days. A constant onslaught of pigeons and other smaller birds. I saw the staff more than once trying to keep them out of the food and salad bar. Wit [... read more]hout trying to be dramatic it was like being in a certain Hitchcock film. The blackbirds would swoop down enmass to the pool. I nearly was hit in the head more than once. It was disgusting and extremely uncomfortable trying to eat outside. Finally a Falcon and handler arrived which made all the difference. I do not blame the resort for the birds but clearly there was an option all along. A falcon MUST always be present. Otherwise a nice resort, very pleasant hard working staff from servers to front staff to the entertainment staff. We once by mistake forgot to close the safe in our room and the safe door left wide open with all our passports my wallet full of cash, the room cleaners did not touch it, very honest people, very impressed. The food in the ala carte restaurants was wonderful, truly first rate.

Great Choice

This resort felt like home away from home. The staff were kind, friendly and helpful from the maids to the bellboys, the waiters to reception. The hotel is off the main street making it quiet and restful, the grounds are lovely and the entire resort is clean and well kept. Dining was very pleasant, the food was not exceptional, but quite acceptable. This resort has a very Mexican flavour which is exactly what we were looking for.

Dated but nice

Overall the hotThe rooms seemed small and only 50% will get an ocean/pool view, the rest get the side of a building, balconies are about 2x8'. Food was good, drinks were good, service was good but many times they didn't understand what was being asked, so they would smile and nod, or say yes and walk away. Now that I have been there, and if the price is right I would return.

Awesome vacation

Great place for a vacation. Close to marina if going on a boat trip. Beach access, 2 pool areas, friendly staff, really enjoyed our stay here. Only negative is the smoking area on the beach which if you want to go to the beach you cant avoid the second hand smoke.

A Great Time!

Second time at resort. Service was great. Food was great. Could use a bigger drink menu. Evening entertainment was ok. Could use more entertainers and bigger variety of acts. Hated fact that all pool and beach chairs were reserved so early despite having “No Reservation” signs everywhere. Didn’t think it should be necessary to get up at 7 am to reserve a chair. People should be MORE CONSIDERATE!!!

Exceptional Resort

This hotel was not only a beautiful place, it was staffed by some of the friendliest and helpful people I have met. Access from pool to room is easy and not a far walk. Activities for children and adults were amazing and the access to food was available 24 hours. The hotel is situated right on the beach and within walking distance to a huge mall, and the Malicon. Al la carte restaurants are superb. Variety of food and drinks is amazing. I recommend this resort for anyone looking for a clean [... read more], comfortable and friendly resort

Good resort

the common areas and rooms are well taken care of. generally the pool and daytime entertainment is good. the restaurants for the most part offer mexican style cooking and a decent selection. close to downtown and airport, very convenient. staff is outstanding.

Great Resort

Great Resort, Close to downtown, bus out front, taxis available. Great service as usual. Always meet great people vacationing also. Have been there 4 times and will go back as do other vacationers year after year.

Super friendly, great holiday

We travelled to this resort at the end of January. The staff was excellent, great food and the rooms were very clean. The overall atmosphere was relaxing. This was our first time to canto del sol and we will definitely go back.