Good place to vacation

The hotel is directly connected to a beautiful beach. We chose the Royal package so had a nice room, access to private beach area, lounge etc Staff were all great and we were impressed by the buffet, although huge the serving areas were plentiful, covered containers kept food warm, options abounded - beef from joint, pastas made to order etc 3 a la carte restaurants were also available plus a snack bar. There were both party areas and quiet areas with separate pools - only warning is that the [... read more] rooms are 3 stories and there are no elevators so if you have mobility issues ensure you stay on ground floor. The evening entertainment was average - the exception was live music from a wonderful singer.

Gran Vantana DR

Overall a OK hotel. Rooms in need of a refresh, however cleaning staff keeps them as clean as possible. The bath/shower area needs the most attention. Pools and beach were very clean and there always appeared to be a few chairs available. Tried two à la carte restaurants, The Italian and the steakhouse both were very good. The buffet was ordinary, and a little more variety would have been better. My spouse did get some food poisoning on the last day. The wine appears to be watered down which May [... read more] or may not contributed to the sickness. The resort was 80% attended by Canadians and many were repeat guest. A mainly 60+ age group which made for a quiet and relaxing time.

Amazing Resort

People were amazing, grounds were well maintained, buffet was very clean, workers were very friendly and helpful. Vintage bar and Ala cartes were great. Great place to relax. Would definitely return again.

Very small and dated but good price

This resort is very dated but clean and the food was ok. The beach was spectacular though. The drinks were all bottom shelf and only wine & beer served at restaurants. Odd that they took the towels out in the morning but didn’t replace until late afternoon. Entertainment was not good, terrible sound system. But for the money it’s not a bad deal.

Great Experience

Beautiful grounds. Awesome pool and swim up bar. Lots of variety for bars, restaurant and at buffet. Service was great. Rooms a tiny bit outdated but still very clean and enjoyable. If you’re a coffee lover you’d have to look off resort!

OK Resort

The staff is exceptionally friendly. But I can't figure out why they use four different people to service the rooms. One handles towels, one handles restocking the fridge, one cleans the room, and one delivers chocolates at night. There's lots of traffic in the hallways, and lots of noise. They really need more people in the buffet, especially in the mornings. The people that are there are great, but they're run off their feet. The food wasn't bad, except for the roast beef, at the start of o [... read more]ur vacation, but did get repetitive by the end of our 10 days. And the salt! Oh my, I like salt but a lot of the food was really too salty! Unusual for a Caribbean resort, the desserts were delicious. The A La Cartes were ok, the Italian was probably the best. The beach is lovely for sunbathing and walking, not great for swimming. We had a Premium package so got to enjoy the private beach area. That was really nice. The pool was very nice, but closed down at 7:00 pm! And often during the day the volume of music playing was not enjoyable. They could also use more public restrooms. The ones they have at the lobby often had a line up, sometimes because they wouldn't flush. My cousin and I booked massages, not a great experience. There's nothing like someone calling bingo at a volume that could be heard throughout the resort to aid in the relaxation one should enjoy from having a massage. The cold air blasting down wasn't a great addition to the hot stone massage either. It's not the worse resort I've ever been to, that belongs to Cuba, but I am not likely to book this resort again.

Good week at the resort but the weather should be better the week after we left.

The main hotel lobby reception area is located in the middle and you have the differents stylish buildings around it where the rooms are located. The theatre is very close to the lobby and the buffet and the bar outside. They keep the place clean. The workers are quick at cleaning the tables and serving us coffee and water. The omelette cooks are very quick and are good at mastering/juggling the omelettes preferences of the guests. The food was good. We did not get sick, ( we don't drink muc [... read more]h). The live music band (one night) was very very good. The others nights they had karaoke, silent disco and some good dance performers.They had the super bowl party viewing on the giant screen in the theatre outside. We had few sunny days and some rain but it's the same everywhere (climate change). The resort does not have elevators but after few days of climbing three floors, my heart rate improved, I was less breathless the last days. It was a good exercise but it makes it a little harder when you take your luggage down when you leave. You can also ask the porters to come and help you. In general, it was a good week and we were happy with our choice.

Awesome resort with great people

Upon arrival we were sent upstairs to the Royal check in. While doing required paperwork were given drinks of our choice as well as access to some Hors d'oeuvre in the lounge. Check in was quick room was not ready but was ready when we came back at 3pm. Room and grounds clean pool good and was kept clean. Man bars available for the size of the resort and all good. Ocean was good with very little coral and water clear enough to see it as well as see small pools of fish. Buffet was good can it ge [... read more]t repetitive? Sure but if you try the different dishes it was good. The Ocean Grill, Italian and Octopus restaurants were also good for an all inclusive. The staff were top notch friendly and quick for the most part (yes restaurants could be slower in service and getting coffee at breakfast could be slow but the resort was at capacity the whole time so please be patient they are going 10/10.) Overall I love love love this resort especially at the price point and will visit again.

Amazing resort

The grounds at this hotel were immaculate as per usual. The food was excellent and the room was very clean and quiet with a view of the beach. This was our fifhteen year going to this resort and what stands out are the people who work at this resort. From manager in charge of food services, Sessione Ventura to Raul at breakfast. These people go above and beyond for their guest.

We return there every year, and for a good reason

Nothing is perfect in the world, and it is up to us to find the perfection. We return to this resort for very specific reason: cleanliness, beach, food and steady climate and hospitality. Always good.

Repeat Customers Abound

This was our 3rd time back at this resort - and we typically have never gone back to a twice because we love to explore different places. Why go back 3 times? We met many others coming back 5 -10 - 15 times! WOW! Why? This is not a 5 star resort - not a large resort (compared to others) - limited childrens activities - so why come back? Well, we are retired and just want a place of "Rest & Relaxation" as we wait for winter to pass in Canada. There are a lot of Canadians there. (maybe even 70% :) [... read more] The food is decent - the beach is very nice - the place is older but kept up well - the rooms are ok - the price for 2 weeks inclusive with flight was only $2200. It will be hard to beat this value for money. The only issue we had this time was that the hotel ignored our 4 emails to request a room on 3rd floor in the Catalina building. (This was due to mobility issues of some of our party of 4) We were left standing in the lobby for 1 hour while they did who knows what. The rooms were actually available - and they finally left us have them. No one there (including management) could really tell us why 4 seniors after traveling all day were left with no room for 1 hour) This left a bit of a sour taste in our mouth!

Fantastic

We are already discussing our trip next year back. Our group of 15 adults thoroughly enjoyed the pools, our rooms, lounges and the food was exceptionally good. The beachfront was lovely. Staff were very friendly and helpful when needed

Great trip!

Beautiful resort. Small so everything was in a nice walking distance. Staff is so friendly and very accommodating. It is a family resort but really not much for little ones to do...I didn't have any children with me but I did notice that. Weather was awesome, beach is stunning, everything is so clean and well kept and the food was delicious! Very nice place and I plan to return.

Great vacation

We enjoyed our vacation at Gran Ventana. I like the smaller size of the property. The food is good. The beach is great. All the staff we encountered were wonderful. Would definitely recommend! Can’t wait to go back!

Good resort for the money

Food good, grounds were impeccable, room was a little outdated but more than comfortable and the service was very good. Location was good with a little mall close by for any necessities. No complaints at all

Our home away from home

We have been to the VH Gran Ventana Beach Resort 3 times now and have grown to love it. It feels like our second home! The resort isn't oversized which is great for most travellers. It has a beautiful beach for those who love the sand and water - long walks on the beach are the best!! The main pool is a happening place during the day. There is a quiet pool and bar just a short walk away at another building on the property. The food options and quality at the buffet and the a la carte restaurant [... read more]s are wonderful. We love the staff, they go over and above to make you feel welcome, so much so, that some feel like family to us (Aquilino, Amable, Jose, David, Santa, Olvi, Solange and many more who we love catching up with and seeing when we visit)! The rooms are clean and we have never experienced any issues with water pressure or water temperature. Beds are comfortable. They have added some upgrades to the property over the past few years and are continually working to ensure the property is enhanced as they can. Oscar Lore and his staff deserve a standing ovation for their excellence in working hard to ensure our vacations are memorable for all the right reasons! We look forward to returning as soon as we can!

Beautiful Resort

I will keep it short and sweet, the resort was absolutely beautiful with amazing staff! The food was absolutely delicious and it seemed that there was attention to detail on everything that was served. The beach is awesome! Beautiful waters a legit mountain view. 10/10 will go again

Great Resort !!!

This is my fourth time here. I always enjoy the Resort. The staff are wonderful especially Andrea who is the pool bartender. The rooms are always very clean and always have plenty of towels. The buffet is well stocked and there are many choices to choose from whether its for breakfast or dinner. They have evening entertainment and afternoon games and music. I definitely will be going back!!

A wonderful Christmas

The hotel grounds were immaculately kept, with flowering bushes everywhere. Main pool noisy with lots of activities, but a quiet pool available elsewhere which was just what I personally preferred as I was travelling alone. Buffet restaurant exceptional. Christmas Eve dinner at the buffet restaurant was really exceptional..Only ate at the Caribbean a/la/carte which DID not simply repeat the buffet but had some interesting options with good sized portions. Exceptional attention paid by staff  [... read more]to accommodate allergies. Rooms consistently cleaned, fridge stocked, air conditioning working well. Beach was kept very clean...unfortunately vendors were especially aggressive, so I ended up avoiding the beach after the first few days. I have visited Resorts where the vendors are in a roped off area like a little market and you visit them there...I would wonder if this might work at Gran Ventana. My only disappointment was that the evening entertainment consisted primarily of 'resort games'...perhaps some of the performers had time off for Christmas. I was there for 8 nights and saw only two 'choreographed' shows which were lackluster at best. Not what I was led to believe from the resort reviews. But I would definitely plan a repeat visit.

Great resort

The grounds of this resort are beautiful and very clean. Smaller resort with great staff. Food is very good and the alacartes are amazing. Very safe and can walk to a small mall at the road at end of resort. Only thing that I would suggest is they have 4 tables and chairs outside the buffet it would be nice to add at least 8 more table and chairs to sit and have a drink in the open air if you did not want to see the shows. .