Beautiful Resort

Upon your arrival at the Fiesta Americana you are greeted by the hotel staff that promptly gather your bags and lead you to the front entrance for check in as you feel the most amazing breeze through the open lobby. During our stay we tried all of the restaurants, the food was amazing, the staff was outstanding, the beach was best. Did not spend a lot of time in our room but that was great too. Overall it was a fantastic vacation and we would definitely return.

Excellent resort

Excellent food, clean rooms, very friendly staff especially beach servers. Negative is not enough pool and beach chairs to accommodate all the guests. Not ideal to be on holiday and have to get up and be at beach or pool very early in morning in order to "reserve" chair. Beach lounges are old and uncomfortable.

A+ for Customer service

This hotel goes over and above for customer service. They are there to make you happy. The food, the grounds and most of all the staff is excellent. We just got back and cannot wait to plan our next vacation back to Fiesta Americana.

Bitter/Sweet

Bitter...Loud music starts at 8 a.m. & goes until 5 p.m. Take earplugs if u like sleeping in. Desserts at Buffet were pretty much the same everyday..everything cut into squares..no pies or cheesecakes or Icecream. As well, bar drinks, even wine was sometimes served in water glasses, even at the Lobby Bar. Sweet...Rooms were great with Ocean view..Quite modern & Super clean Italian a la Carter was Awesome. No dress code or reservations req'd. Burger & fries at snack bar were really good [... read more].

Great staff. "Rafi's in the house"

The stay was made exceptional by the staff and entertainment. Nightly we were given a good show and often a laugh. The view of the ocean with mountains in behind made it easy to wake up after a few too many Indio. The pool was interesting enough to float in - which made up for the less than Caribbean beach and water.

Wish we were still there...fabulous!

Just got home from a two week getaway at the Fiesta Americana.... was fabulous. The staff was out of this world, very clean resort, very accommodating.... drinks were good...pool was clean, food was great too. The only thing we would like to say is that they need one more restaurant, by the end of the second week we wanted something different...they have a lot of choice but no salmon which surprised us...besides that... nothing bad to say...we will definitely be going back!!

Small quiet resort

We were on 2nd floor and would have liked higher for a better view but there woul be an extra charge. Lovely beach but loungers are brutal. Service at the Italian restaurant could have been better. Food was good but service not great. Definitely a 3 star resort.

Realmente Excelente (Truly Excellent)

Superb and one of the best all inclusive I’ve been to. Idealic and tranquil setting with location on the beach in midtown Puerto Vallarta just south of the Marina area on the Bay of Banderas. Simply beautiful with the mountains as backdrop, ocean, beautiful breezes and sunsets. Excellent value for the money with very friendly, helpful and efficient staff in a lovely and charming setting The key differentiators are the exceptional staff and good layout. They go out of their way to make you fee [... read more]l welcome and help you and they are realmente excelente (truly excellent). It's the small things and their attention to detail The ratings do not lie, there is a reason it's listed within top ten of Puerto Vallarta hotels. My overall rating 4.7/5. I would highly recommend and would definitely come back. First impressions. Slightly Older but charming and well maintained and run. Lots of character. Lovely and one of its strengths is that it is not a mega complex easily walkable. I.e if you forget something in your room it's only a few minutes to get back. Not a ten minute walk or shuttle ride away. The overall feeling is more intimate and a very comfortable feeling Amenities: Rooms are well appointed and beds are comfortable with room safe, mini fridge and wifi included. all have ocean view and best views are on higher floors (3 and up), however if you want a larger balcony ask for floor 1 or two. First floor has significantly larger balconies than others. Beach is small and nice but beware, sand gets extremely hot in the afternoon and if you're not wearing shoes/sandals can damage I.e burn/shred, the bottom of your feet. Pool is very nice, but not particularly deep. The sun typically doesn't hit the pool area until shortly after ten If you like mid morning to midday sun, select a chair on ocean side of pool, away from hotel. If you prefer mid afternoon to late sun or shade select a chair on hotel side of pool. You will not have blaring music all day long or stupid games. They do offer, water aquatics to music, yoga and beach volleyball as well as selected cooking courses, salsa dancing and Spanish lessons. BBQ poolside is very good and La Cevicheria is excellent Food ranges from average to very good, with the exception of Cevicheria which is outstanding. Acapulco cocktail and shrimp or fish tacos are a must. Very fresh and flavourful especially with addition of the habanero hot sauce. Breakfasts are good. Food tends to be toned down with respect to spice and heat to North American preferences, however good selection of hot sauces and salsa. A nice selection of fruits and salads, not as large as larger resorts but still quite plentiful. Most of the restaurants are open air with lovely breeze and little to no humidity in a nicely built Palapa structure with a lovely view of the Bay of Banderas. I.e. It doesn't feel like a cafeteria so more enjoyable. A refreshing surprise is that no reservations are required for the three evening restaurants. There might be the odd wait, but grab a drink at the bar and enjoy. You're on holiday after all. Another nice touch is that you can upgrade on the wine selection for a charge and order a nice bottle of wine for dinner Thank goodness, because the house wine is awful. The Italian (Rosato) and Mexican (El Mexicano) restaurants are both very good. Notable dishes are the chicken Parmesan and beef Francesco in the former and tequila shrimp and beef chipotle in the latter. The Asian restaurant (Tiang tang) is average to good. Chicken teriyaki and pad Thai are notable. Deli cafe a great place to grab a cappuccino or espresso and pastry. Not much in the way of evening entertainment however they do have a live band a couple of times a week. You are however a short cab ride away from many clubs etc in downtown Puerto Vallarta. Spa is worthwhile but pricey. Gym is adequate Drinks can be hit and miss, usually a function of how busy the bartenders are. If they have the time they get it right. There is an ATM in the lobby and there is a bank a block away (turn right coming out of hotel). Not a lot of stores, but downtown (Malecon) is a short cab ride away (65 pesos) If you need your Starbucks fix, turn left coming out of hotel and it's about 900 metres down the road. Walmart and shopping mall is another 1km. The majority of people from either US or Canada and some Mexican Recommendations 1. Include a list of specialty drinks poolside and by the bar. 2. Add crepe maker to restaurant. Would be a wonderful addition to breakfast and lunch 3. Update and improve the wine list and offer ½ litre carafes. Ensure bottles are in stock. Terribly frustrating to be constantly told, they do not have or last bottle sold. 4. Improve your house wine as current House wine is terrible

Beautiful resort!

We stayed at Fiesta Americana in April/2016 and absolutely loved it! The staff are amazing, the food was fantastic and the location was perfect. The only drawback was the swimming in front of the resort- a little hard to get in the water and not as clear as we would have liked. The rooms are great with a beautiful view. Very short bus ride into town and short cab ride to the Marina. We took a cab to Conchas Chinas a couple of days which is a nice little public beach with great snorkeling and ver [... read more]y few people. We would go back to this resort in a heartbeat, felt very much at home and very welcomed by the staff. Thank you Fiesta Americana!

Great Service - Great Food

We stayed at the Fiesta Americana from April 1 to April 8. The resort was well kept and everyone was so nice. We dined at the Italian and Asian restaurants a couple of times during the week and the food was always above average. Our room was large and every room had a view of the ocean. Will go back.

Romantic Mexican Vacation

Our stay at the Fiesta Americana was wonderful! We enjoyed all the wonderful Mexican food and the fantastic service and beach. Miguel served us a delicious lobster feast on the beach at the end of our week long stay ...we recommend this to any couple! We recommend the Fiesta to anyone as the authentic Mexican food and friendly service is a breath of fresh air compared to a lot of the larger more western style resorts. The rooms were spotless and beach well groomed and easy access to the ocean fo [... read more]r quick swim after sunbathing. Location is also excellent with the short drive to the Malacon and the airport. We are planning our next trip to Puerto Vallarta and the Fiesta Americana already! M&M Calgary

AMAZING PRESORT AMAZING STAFF

From begging to end a wonderful vacation. Central location, close to airport,downtown and shopping.A class service with a smile, beach area and pools fantastic with premium liquors and they have Corona!!! The No reservations for the All-Cartes was amazing and would definitely go back. Oh did i mention the 24hr room service, stoked beer fridge in room and the fact that the entire resort is ocean view with breathtaking sunsets daily. Give it a shot you wont be disappointed for couples, family or s [... read more]ingles wanting to have a good time.

Beautiful resort

Staff was amazing, so friendly, my only complaint was the buffet at night, should not be a Fahita house every night. The house cleaning staff was awesome, our room was cleaned twice a day. Very close to Puerta Vallarta, five minutes by taxi

Fiesta Americana 2014

Excellent hotel with excellent service from concierge to waiters and staff. There was a very good variety of foods and they were most accommodating to cook up our catch from our fishing trip and they did an excellent job. We were very pleased with the whole experience.