Always a pleasure

This was our 4th time at the RIU and we always enjoy our stay. Everyone is amazing. The grounds are beautifully manicured. The beach is great and the ocean brilliant. The rooms are clean and the food is delicious. I wish they would bring back making reservations at the restaurants though. I’m not a fan of standing in line for 45 minutes. We will definitely return!

Great Resort

Second time we've stayed there. The hotel has been totally renovated and looks amazing. The grounds are well tended with two large pools, and the beach is beautiful. The food at the buffet as well as at the restaurants is very good and the service is spectacular. Definitely coming back again!!

Excellent getaway

I wanted a quick getaway only 4 nights and the Riu was a perfect place. Staff are friendly, rooms are clean. Shower was amazing and bathrobes are nice and comfy. The food was fantastic. The beach is amazing! Would definitely go back!

Amazing Resort -- but beware of Jr Suite Ocean View - accommodation

Hello, We wanted to share our experience with you about our recent 4-day vacation to RIU Bahamas. We travelled with 7 friends from November 21st to 25, 2019. Before we left for our vacation, we were reading the reviews for this resort and most were very good but it did mention that the Junior Ocean Suite would not accommodate 3 people as described. We brought this issue forward to our Trip Central travel agent – but were very disappointed with her reply. We went thru a travel ag [... read more]ent because they are supposed to experience firsthand the resort and provide their input. Unfortunately, all we received was “exactly what was in the brochure/on-line” it says that the room would accommodate 3 people fine. We also paid more than our friends who shared the standard ocean view room as a double. The travel agent also told us that we three are paying more because we had a larger room. Upon arriving at the resort, the staff at the RIU were fabulous. Immediately after providing our name to the reception desk they advised us that the room would be “very tight” for three people and we could upgrade to the “family suite” for an additional fee. Terry at the Front Reception was excellent. She understood our concerns and she wanted to help us. She suggested that we go and view both rooms and then decide. Well the Junior Suite Ocean view was definitely smaller. It was the same size as our friends’ room. Therefore, we had to once again pay an additional fee. What should have occurred was that our Travel Agent should have immediately suggested to all seven of us travelling that we should reserve TWO family suites. The family suites could accommodate all 7 of us very comfortably (4 in one and 3 in the other). Needless to say, we will never be using this agent again, as she did not look out for our best interest. The RIU Bahamas resort was fabulous --- the staff went out of their way to be helpful. The food was great everywhere from the a-la-carte restaurants to buffets. The grounds were very clean and well maintained. The beach/pool were very nice, especially the infinity pool. In the end after paying a significant amount MORE our room was nice too. We would recommend the family suite to any party of 3 or more. If we had any complaints – very minor one would be the bus ride back to the airport on our way home. There were 4 buses to take all the passengers to the airport and then there was a cube van which transported ALL the luggage. It was very strange not to have our luggage travel with you. When we arrived at the airport – it was a little overwhelming for everyone to try to find their luggage as they were being taken off the cube van. Thank you, Rita, Liz and Sonia

Excellent Resort

The RIU is in a very nice location. The view is beautiful from our balcony. The friendly staff is always willing to meet your needs. Delicious food and drinks are always available. The comfortable room is great for relaxing in.

Wonderful Adult Resort

This is a really lovely compact all inclusive hotel. The whole place is very well kept and clean. In addition, I found that all the staff were welcoming, friendly, obliging, and very grateful in accepting tips - unlike a lot of other all inclusive resorts in the Caribbean where staff expect tips for everything and are surly if they don't receive them. The rooms are a good size and there are always loungers available by the pools. The poolside bbq of jerk chicken for lunch was absolutely delici [... read more]ous. The food in general was very, very good with a lot of variety. However, the system of booking the special restaurants needs a rethink on reservations. I think that Sunwing is at fault here. They should hand out a paper upon arrival of the dates and times that each of the special restaurants are available. No one on vacation wants to line up at 5:30 for a special restaurant to be told they only accept the first 50 people in line. I was lucky enough to get in at the Steak Restaurant and the lobster was fantastic. For night life, being right next door to the Atlantis has its advantages. Besides gambling, there are bars, a movie theatre and a comedy club available at the Atlantis. For a quick, five day four night holiday, I would definitely go back to this hotel in Nassau.

Our Go to

Hotel has become more of a party destination... had to change our room because being in the middle of a 50th or 40th bday gathering . Two double beds side by side suck and the pillows even with 4 each were really bad , woke up stiff and sore every morning. Staff is still amazing !! Food was good, spa massage was very nice 👍

Riu is the place to go!!

Hubby and I had a great time at the Riu! The service, the staff, everything was great! The performers at the nightly shows were very entertaining. My only complaint is I wish there was a package for 4 days instead of 4 nights! We are planning our next trip back!

Magic time

what a difference since we last visited this resort. really beautiful hotel. rooms nice and large and spotless. food good, drink large selection. pools good. staff great. only thing i didn't like was no reservations for dinner, had to line up every night or use the buffet.

Pros and cons!

Well my wife and I really enjoyed the Bahamas. The water and beaches there are amazing! But this is suppose to be about the resort. This is not a resort it’s a hotel on the beach with a heated bath water temperature pool and small crowded swim up bar next to it. The drinks were extremely strong and the bartenders were okay at best. The beach has way to many pan handlers: jet skis, banana boats, hair braiding, turtles, smokes parasailing, snorkeling, park boats.... I need not go on ... it was  [... read more]a little much felt kinda uncomfortable constantly being asked. But hey the water and beach are beautiful. The night entertainment was brutal... the lip sync shows were brutal, there was no Authentic dances or music just awkward erotic dances. The restaurants open at 6:30 and at the 2-3 that are good there have a line start 5:45 ish and there is no way to make reservation.... so we spent 45 minutes in line to make sure we can get a spot at the restaurant (and spots are limited so if your at the end of the line at 6:30 you find out the restaurant you waiting for half an hour is full and hope you get in somewhere else or your stuck at the buffet) BUT there is a light, the service at the restaurant and the food at 3 out of the 4 sit down non buffet restaurants was awesome! The rooms were small but okay views and the bathrooms were nice. No bath tub which was upsetting but overall a good 7/10 just because the food, service, views and ocean were great. Would consider going somewhere in the Bahamas just not this hotel on the beach.

Ok resort

First day they gave us a room with a king size bed and there was my husband, daughter and me. They only offered to separate the beds. We went to a sunwing representive and between them and hotel manager they offered us a family suite but at a cost. Almost everyday they ran out of something everyday such as alcohol etc. Just a handful of staff were friendly. No comparison to the Riu in Aruba. They were a twelve out of ten!! We even tried room service one day and did not have the food item we [... read more] ordered but the next day they did but didn’t have another food item we ordered on the second day. The icing on the cake was when we went to line up 45 minutes earlier to get into the steakhouse for the 6:30 sitting we didn’t get in due to a prebooked party of 20. I went to the person in charge of the hotel to complain and told them I have paid to come to this resort, you should put your private parties in a separate room and not take away from the other guests at that resort. The hotel was clean and up to date.The beach and ocean was amazing!! So especially regarding the room situation they should of given us the family suite at no cost. We are very disappointed with all of this. Would I recommend this hotel, my true answer is depending on the day one day yes and on another day no

Amazing view and food!

Our experience started out not so great- the check-in process at this particular hotel is not good to say the least- took us two hours to get our room- I should mention we got to the hotel at 10:20pm- but once we got checked into our room the experience was very good. Excellent food, polite and courteous staff, always saying hello and eager to answer questions. The entertainment was not so good- hopefully they are working on this- but Calypso bar was always hopping with people. The jerk sh [... read more]ack by the pool was excellent, and the food on the buffet was so good we didn’t even try one of the a la cartes. We always found a lounger whenever we looked for one by the beach or the pool... no matter the time of the day. We did some excursions and we were impressed with the experience of both excursions, however the Sunwing rep could have offered more information to us about the trips off property so we would not have to research this ourselves. The room view was amazing with a view of the ocean, Atlantas and Nassau! Beautiful! Checkout went smoothly, with the exception of being told once we were on the bus and our bands had been cut off by the hotel that we were delayed by two hours- everything at the airport was closed as far as food was concerned- it would have been nice for the Riu to allow us to partake in a buffet before carting us off to the airport. Over all I would say our trip was awesome- with a few hiccups- not sure if this was Sunwing or Riu, but once we got past the issues we had a great vacation.

Fourth and LAST time

My husband and I have visited the Riu Paradise Island now 4 times and this time we went with a group of 14 people. Although the group made our time in Bahamas amazing, I was thoroughly disappointed with the resort this time around. Check-in was smooth however I paid for an "Oceanview Room" and I got one, if i went to the furthest corner of my balcony and turned my head all the way left. Had a great view of the fans and A/C units though. I complained to the Manager Terry who was super nice an [... read more]d tried to accommodate me by putting me up a few floors. It was better but still nothing to write home about. Terry was one of the nicer people we encountered on our vacation. We found in the past there were a few not so pleasant staff members of the Riu but this time we found that there were a only few nice, polite, happy people only. Keeping in mind that we were a group of 14, we had large drink orders at times with 2 or 3 of us going to the bar to grab everyone a drink. Kellon in the Calypso bar was super annoyed with a friend of mine (rolled eyes) and even said "Ok, is that it, i have a whole bar of people waiting". The pool bar was no different but we were spared the rude comment. At the buffet at lunch, a few servers were standing in the corner chatting, I literally had to pick up my own plates and as I started carrying them away someone came to take the off of me. We were never asked if we wanted top ups on our drinks, we asked for napkins which never came and ended up having to grab them ourselves. Only once they saw the tip on the table as we were leaving did 2 of them rush the table to clean up.....too late! In the past, we have also seen a greater entertainment team presence....there was none this time. Saw the same 2 girls a few times asking to play volleyball or water aerobics but that was it. We've also encountered theme nights at the buffet for dinner and this time there were none. It is way too frustrating to stand in line at an a la carte at 6:30 and not be guaranteed to eat at that time, often having to wait until 7:30/8:00 so theme nights would've been appreciated. Overall good time due to the company but I think I've officially retired from the Riu Paradise Island

Good hotel

Hotel was very clean and food was good. For adults only though, I found the disco, Calypso, closed pretty early. You would think music would be pumping longer and get the crowd going but that was not the case. I went with a big group, 14 of us, so we grabbed drinks at the bar, as it was 24 hours, and we hung out in the front and played our own music. For adults only, I just would expect more entertainment and fun but that is not the case. If you want to just relax, this is the place for you. [... read more] Also, a couple of the bartenders were a little annoyed with our drink order but buddy, this is a 24 hour bar, what do you expect? Are we not supposed to order anything??? Don't get me wrong, most of them were great such as Marco and some others which I can't remember their names, but there were a couple that were not as friendly. All in all, we had a great time due to the company we were with.

Great for a long weekend adults getaway

Great beach, clean grounds, pools are warm. Food is hot and fresh the way it should be! good food. Steak house is good quality. wines off the menu are very reasonably priced if you wish to have a nice bottle above the house wine. Rooms are clean, good mattresses, not the best pillows, as with most hotels. Washrooms are clean and large with good layouts.

Great experience

Solo female traveller. Very friendly staff. Nice updated resort. Great entertainment. Awesome entertaining staff. I came here to relax and enjoy the beach and the beach was incredible. Overall enjoyable experience!

Average Stay

The resort was alright for a few days. The rooms were nice and the hotel staff were attentive. The resort was on the beach and two seconds away from Atlantis. The resort had an average buffet and BBQ station. The a la carte restaurants required that you line up 45 mins to an hour before they open so you can get a seat. The food was not very good. The pool was nice but music was very loud at all times so reading by the pool wasn't a great option. When it rained the only place inside the resort to [... read more] go was the bar, which had some shows at night. There was not a lot to do if the weather was poor. The resort wasn't really anything special and I certainly wouldn't want to stay there more than a few days.

Clean and nice but lacking!

The resort was very clean and the staff were SO Nice, however, it was definitely lacking on the entertainment... by that I mean just having things for us to do in general. No casino, games room, events, etc. I felt like we were being pushed to go to Atlantis when we would have rather stayed on the resort. The food was OK. Very underwhelming. Also, there was often no food available except for some hamburgers and hot dogs left in a fridge (for who knows how long..) in the calypso bar. The coff [... read more]ee at the calypso bar was amazing and the drinks were definitely not watered down like I’ve noticed at other resorts. Overall it was a good stay for 3 days, however, I wouldn’t have wanted to spend a full week or more there.

Pretty good resort

Our stay at the Riu was good. The hospitality was impeccable, the staff really want to get to know you and what you’re about so they can recommend fun stuff for you to do on the island. The beach is great, pools are too shallow for my liking but still fun. Entertainment is just a bit lacking so be prepared to do a lot of drinking, or spend nights at Atlantis which is just a short walk away. Depending on how busy the resort is, you may not get to eat at the restaurants, people are already linin [... read more]g up an hour before they start service, the buffet food is good though! Now that I know what it’s like, I may come back!

30th Anniversary at Riu Palace Bahamas

We did a 5 day celebration at the Riu Palace Bahamas arriving on September 8th. The hotel is gorgeous and the staff was very friendly and accommodating. The beach is amazing. We went to Atlantis (literally right next door) several times to gamble and shop. After 9 pm the aquarium is open to the public at no fee. My only complaint would be that this is the only all-inclusive where you have to line up for the alacart restaurants, no reservations allowed. Overall, I would return in a heart bea [... read more]t :-)