A peaceful and very friendly place

We've been to Cuba more than 30 times in the past 30 years. We were North, South, just about everywhere on the island. This was our 7th time at Club Amigo Mayanabo, next to Caracol where we've been 5 times. If you want fancy meals and luxury rooms, you better go to Riviera Maya or Dominican Republic where it will cost you about double the price. At Mayanabo, the rooms are clean and the meals adequate. The PLUS is with the employees who are extremely serviable and friendly. Nothing is impossib [... read more]le. They bend backwards to make your stay pleasant. You will also find on the grounds many places where you can relax, alone... read a book of simply rest. Of course, this is my evaluation according to our liking. Many people differ.

Very good conditions!

The hotel was very nice and the portion where we were staying at was newly renovated. The food was not the best we tried in Cuba but the desert was great and with a lot of choices. The show wasn't also very good ... and nothing much else to do after.. no disco on site. Mostly a quite, family resort.

Wouldn't go there again.

Officially 3 star MOTEL. In reality 2 stars tops. .........................................................................................................................................................................

Not quite paradise.... but I will be back again!

The resort is very nice. The ground are well trimmed, public areas are pretty clean. My room was kept well cleaned but the bathroom needed a few items taken care of.... sink tap was loose, shower door kept hitting a screw preventing it from sliding smoothly. Even though the closet is not on a outside wall, the cement/plaster work does attract moisture, so make sure you leave the closet door open a few inches on either side so air can flow into the closet. I got tired of the buffet by day 5 [... read more]. Most thing were the same everyday, and I found some of the dishes too salty (but that is just me). The waitresses are GREAT! By the third day I did not have to ask for coffee with breakfast. None of the male waiter even asked (no tip for them!) My ex-wife has been there 3 or 4 times, so she told me to be prepared and bring my own condiments. But they now have mustard, ketchup, hot sauce at the buffet. They do have black pepper shakers on the table, but I would have to still be shaking it a year later to get enough pepper out for my omelette. OH... and they have excellent ice cream at lunch and dinner! The pool was nice and clean, but don't step on the grate around the pool, what isn't missing is crumbing. I had my heel break a section of it. The beach area was clean and raked. As much as they try to keep on top of the algae it creeps right back. Bring water shoes for swimming at the beach.

What a disaster of a trip! Booking 7855731 Robert and Sharon Morgan

Cubana air going and coming home was the high light of the trip. The balance was a disaster to say the least. Arrived in Cameguey at 10:30AM, ready to leave at 11:15, sat in bus for nearly 2 hours before departing for hotel. Holasun rep was terrible. Arrived at hotel at 2:30pm, everyone upset. Both my wife and I got very serious food poisoning at Club Amigo Mayanabo. Bob was sick 3rd,4th, and 5th of Dec. Sharon was sick 4th,5th,6th, Dec. Under doctor's care. Basically we could not eat or d [... read more]rink anything. We had 2 days together as a couple, Wed and Thursday Dec 7th and 8th, and left for home Friday at 6am. In essence we lost all our holiday, and $1558.00. The hotel acknowledged food poisoning but took no blame, and said sorry! Called Hola Sun customer service this morning and they hung up on us?

LOVE THIS PLACE SOOOOO MUCH

I have been to this hotel more than 35 times in the past 11 years. Always feels like going to my second home. The food is very basic Cuban . The hotel is always kept clean . The pool is very large and there is always a place to sit either at the pool or at the beach. There is almost always a breeze in Santa Lucia. The slippery tiles around the pool are getting replaced a section at a time. The course stones around the pool have been smoothed down which makes it much safer now. The day I a [... read more]rrived on this trip was within 24 hours of Fidel Castro having passed away. There was no music and no dancing or entertainment for the whole time I was there. There was a limited amount of alcohol at the hotel. Sale of alcohol was prohibited the whole trip but it is the Cuban custom so I just accepted it as such. The staff at Mayanabo are friendly and helpful, they treat guests like family. Overall a quiet trip and very relaxing.

One Big Happy Family

After 55 times at the Mayanabo what more is there to say. The rooms are clean, the food is amazing and the staff are our family. The entertainers are wonderful. It is a quite hotel so if you need to relax you can do so, if you want to party you can do that as well. Just some tips, make sure you take beach shoes as there is a lot of small coral washed on shore and a bit of sea grass, lots of bug spray, depending of the season. The pillows are small so if you like big fluffy pillows take your o [... read more]wn. Make sure that you talk with everyone and make friendships, we have met wonderful people over the years and keep in contact with everyone. Playa Santa Lucia is just a wonderful place to be, and the staff at Mayanabo make you feel like you are in your own back yard with family and friends. If you are looking for the Hilton it is not there but the service is above and beyond. Some people love it and some don't , give it a try, I bet you will return many times.

Quiet hotel

Clean hotel in all grounds, great coffee, good bar service in all bars. Food like everywere in Cuba. Free use of bikes, boats. Little boring at night. Need to have some live music in the lobby. Three stars hotel that you will not be disappointed.

Wonderful People

The staff of this hotel were amazing. We had a scooter accident and thus had limited mobility. We were treated very well. The physician who looked after us was professional but also very kind. In terms, of the hotel, everything was clean and functional. The beach was gorgeous and made for a few nice walks. Only negative comment is that the food was mediocre.

Good resort

in general I liked the grounds & the beach areas.....dining room is also very nice....friendly staff...attentive service.....pool liner seams had separated in several places and will bother some guests....food is plentiful and plain but I knew what to expect before I got there(this was my 3rd time @ Myanabo)....the meat I find a little overdone(probably for safety reasons) but the cooked veggies were just right.

First time in Cuba

I have nothing to compare this resort to because , it was my first time travelling out of Canada, the staff were helpful when i needed it, the rooms were so so, the food was so so, but i would probably go back again.

Hot, fun time & met nice people

The resort has nice rooms, good food and good service. I swam, biked, kayaked, met kite surfers. Perfect weather! Only concerns: hotel room too near noisy disco, noisy tractor working on the beach for 2 days stayed and wish I'd stayed longer than 5 days. I was treated very well.

Amaizing resort

Example: What did you think about hotel was great this hotel? (grounds, public areas, rooms, dining, features, etc.) everything was great clean ans safe the resort was really good the food was the best we have had in santa Lucia

Very nice resort, small quite and relaxing.

Mayanabo has the best food in Santa Lucia. Mayanabo is well keeped. The beach was being cleaned the week I was there, but we still were able to use it during the day. All the staff members are very polite. I will go having back in November.

Super friendly...great time in Cuba!!

We stayed at the Amigo Mayanabo for 2 weeks with our 4 children (8-15). The staff were very accommodating with our room requests for adjoining ocean front rooms. Note.....there are no balconies on the upper levels. For us, having a patio to sit outdoors and have the kids play was a must. We were on the ocean rooms 208 & 209. We have been to Cuba many times and were pleased with everything and everyone. The rooms are dated and tired, but the resort is very nicely kept. The grounds and gardens wer [... read more]e immaculate. We took a horse and buggy ride to Cocca beach (x2). This was a great way to see the local sights. The beach there is nicer than the resort, which was nice too. The entertainment staff was fabulous. We are not real "joiners", however found ourselves taking part in some of the activities around the resort and having a blast. There were many repeat guests...this I think says a lot about the staff and the resort. Met a number of local Cubans who were very happy to chat with us. We were approached by a number of locals asking for items of clothing.... This was uncomfortable at first. We did leave things for them at the end of our stay. Most of them were appreciative. All in all a great trip to Cuba. Very relaxing and insightful as you are in close proximity to a few small villages. Great value... The staff was thankful for tips but there was no pressure to do so.

Good for the price!

Rooms are ok, no what most of people expect, very clean, food was good enough for me and my friends, friendly people as usual at Mayan abo, the pool was very clean also, the only problem for me was, there is only one bar and open till 11 pm. But overall good place for me. I been at Mayanabo 3 times and I will come back!

Great resort for family

this is may not be a 5 star but the staff is fantastic.the location is great and i love that it is surrounded by local business and housing.you can walk out to other restaurants and do not need to be confined to the resort grounds.

Better than it's 4 star rating

Food was pretty good. Room was better than expected. Beach is beautiful. Lots of organized entertainment at the pool. Nice Cuban band in the foyer every night. Great hotel to stay at for kiting, if you're going for kiting get a room at the east end of the hotel for close proximity to Kiters beach (100 yds). Sercotel hotel is closer to Kiter beach but not nearly as nice.The staff is very friendly, not overly crowded. unlimited data by Wi-Fi for only 2 pesos/hour.

Pleasantly Surprised

had a lovely last minute getaway - my only disappointments were with Air Transat (having to purchase food on the flight, room not as advertised) - overall, flight and transfer were fine - drive to hotel was 1 1/2 hours (but in a new bus) - quick check in - room not as advertised though as it didn't have a patio - hotel staff were professional and courteous and offered to change rooms in the morning and gave us 4 new rooms to choose from - we opted for a main level room as it had a walk out patio [... read more] - none of the upper rooms have patios, but did have the ocean views - all main floor rooms had patios, but with twin beds - grounds were very nice and well maintained - loved the beach - it did have weedy sections, but the water was so clear it was easy to see where to walk - we did bring our water shoes, but didn't wear them - snorkeling off the beach was very nice - saw star fish, sand dollars etc - food was typical cuban fare with pasta bar, salad and smoothie bar, grill etc - nothing fancy, but good none the less - seafood al a carte was a delicious and wonderful evening; food and service was GREAT complete with a 3 piece band to serenade us :) didn't sign up for any excusions as we only wanted to relax on this trip - we did bike down the road to see the flamingos and walked through the other hotels and village - coffee bar was lovely as well - overall a quiet and restful holiday - smaller hotel - not a party place which we preferred - we'd go back!

Nice and Quiet!

Small resort in a cluster of 4 on the beach; spotlessly clean and very peaceful. Many seniors staying for multiple weeks, so no loud drunken youngsters! Friendly staff; no line-ups due for food or drink; lots of beach and pool chairs available. Buffet food ok but always cold; omelet and pasta bar in buffet the best option, as well as the snack bar. Pool and beach great. Standard rooms are tiny; get one on ground level with a patio or upgrade to a suite - which is an amazing apartment. Fairly iso [... read more]lated Cayo surrounded by cattle ranchers and Cuban cowboys, not a lot to do close by; virtually no shopping - so perfect if you want a quiet, peaceful vacation. Take a horse and buggy ride to check out the pink flamingos in the lagoons; be sure to take in a lobster dinner (the lobsters are huge and delicious!) - many options available in local homes or tours to La Boca (fishing village). Windy and cool several days during my stay at the end of February. Have travelled to Cuba frequently; first time I felt the Cuban winter - but I still love Cuba.