Good Resort
The check-in and check out is a disaster!! They don't put enough people behind the counters for the amount of people that are checking in or checking out. the wait times are very frustrating and very slow, not a good start or end to a holiday. the grounds are nice, food is good,
Good Resort
It is a nicely located resort, .pretty well arranged . It has good facilities like pools, beach , kids club, tennis courts etc It need to be proactive for keeping these facilities cleaned. Food in the restaurants need to be well cooked and should have various different varieties.
Great value
All in all great resort with a wonderful location offering lots of different decent food and entertainment options. Not sure if you could find a better resort for the price in the Dominican therefore I strongly recommend it.
Bacelo hotel in Dominican Republic
We stayed here for 4 days . It was our 1st time travel. The beach the pool was nice and we felt safe while we here. The hotel room wasn't big and so dark. We couldn't sleep and relax because the staffs started to clean and maintain the garden area by 8am( it was so annoying). The food is ok to eat( no coconut serve for free and no seafood at well even we went to seafood restaurants). For the hotel, they was scam us with the late check out for $60USD which unnoticed and made us upset a lot. I do [... read more]
Beautiful Resort
The resort is beautiful the grounds and rooms are amazing the only problem is the food is not tasty the staff at the restaurant ignore you if you are not Spanish speaking and the staff in the buffet area and a la carts don’t speak any English also they also had an international night where they did dancing from Dominican from Spain from Brazil from the USA but nothing from canada I guess it’s a small world
It was meh
Room smelled moldy, food was disgusting and tasteless. The restaurant are worse, service was slow. The steak house was a joke. The resort itself is not too bad! If you enjoy food, this isn’t the resort for you. However if you enjoy tasteless seasoning free food. You will love this place. Makes me wonder if all these positive reviews are fake.
Very beautiful resort
The resort was amazing with so many amenities. Food was very good and the space was beautiful for pictures. Had a very fun time at the pool and entertainment at night. Staff was very accommodating as well since we needed to switch our room
Barcelo Bavaria Palace
Hotel was very clean. Grounds were well maintained. Staff were very helpful…Lots of selections on the buffet…Restaurants were very good. Beaches were beautiful. Weather was amazing Would definitely recommend to others
Great family vacation resort
The hotel is very nice and clean. The grounds are impeccable. The beaches are beautiful with lots of palm trees for shade. The pools are clean. The buffet food is very good with lots of variety. The theatre is lots of fun with great shows. The drinks are plentiful with lots of choices. We didn't enjoy the seafood restaurant, but the Steakhouse, Japanese and Mexican restaurants were good.
Luxurious resort that was always very high energy
We loved our stay at the Barcelo Bavaro Palace. We stayed in one of the oceanfront suites, with the water and jungle just steps away. It was picturesque. We were premium level members, and found the service, the food and amenities of that tier absolutely perfect for what we were looking for. As for covid protocols and such, they had hand sanitizer in elevators and around restaurants, and the open air facility certainly helped keeping a fresh flow of air. There were plenty of servers and support [... read more]
Great time
Went here on my honeymoon, I asked at the front desk about the honeymoon package and the worker was kinda rude about it, never ended up given the information about the honeymoon package. But overall it was a good week. But i was also surprised by some of the workers not friendly or seemed to want to be there, entertainment wasn’t the greatest, food was good, but service wasn’t the greatest it took forever to get food at the restaurants, was ignored a few times. Wifi was great you could get i [... read more]
Always a good stay
My husband and I have been to this resort 10 times and always have a great stay. He loves the golf and I enjoy the spa. The grounds are well kept, the rooms clean and the beach is amazing. The only complaint I have that has become more of an issue as time goes by is being able to get dinner reservations at a decent time. We tried to book our a la cartes they day we arrived for the week and had a difficult time getting anything before 8pm or anything being available at all. The buffet has a good [... read more]
Great resort and golf course!
Close enough from Punta Cana airport. Booking for restaurants was a bit difficult. Checking in & out took long time juts like any other resorts… Golf checking in for early morning took extra long as some redundancies of process.
Great resort
Huge property, well maintained. Went during March break, so was very busy. Food was great, lots of options. Pool, bars, beach, everything was fantastic. Staff were very helpful. Rooms were good, but layout a bit strange. Open washroom/shower might take a bit of getting used to. Hot tub on patio was a great treat.
No entertainment
The hotel and grounds were kept very clean. The food was lukewarm at best. The buffet was sub par, the restaurants were ok. Our biggest complaint was that other than the show that started at 10 pm nightly there was no other entertainment.
Wonderful Resort
The hotel is very large but very easy to get around. Clean as can be everywhere. Easy to get your a la carte reservations and the restaurants were excellent. Enjoyed laying by the beach or around the various pool areas. Excellent resort!!
A great resort
Overall, a very nice resort. Ideal for families and large groups, lots to do on the resort for everybody. Good restaurants and food was good, but not dynamic, but had lots of food. Once you are familiar with the layout, it is easy to get around. Staff was excelleent, friendly, very accommodating and very polite. Easy check-in and any problems encountered were not an issue with the staff. I highly recommend the resort for vacations.
Got Food Poisoning! Staff Don't Speak English
I would recommend going elsewhere. Staff don't speak english well, it was too crowded, Wifi was poor around the pool, and they did not even have containers to let you take food out of the buffet. Buffet was super crowded. Joint room reservations were not honoured so if you have a big group and want to stay together or around the same complex, good luck with that. Staff don't wait on you and there is no welcome drinks at the reception. Entertainment/ shows are sparse and there's not even goo [... read more]
Food is terrible and service isn’t great at all.
So food is not good at all! Me and my son were sick for a few days because food seems to be undercooked half the time. Staff is waiting to get tipped to serve you. Make no effort to please. I actually tip everytime and still had some bad service. At check out they charged my visa even though I paid the balance in cash for room charges. Then I call to rectify this and no one seems to speak English. Tripcentral did not help me with this at all which I expected them to considering I booked through [... read more]
Resort is beautiful.
Overall our stay was very good. Check in was slow and should be improved. Food was ok. More staff needed in serving areas and tables and cleanliness could improve greatly. People are friendly and helpful. A la carte was rushed and needs to be upgraded to a more relaxed experience. House wine is poor. Grounds are immaculate and beautiful.