Roc Arenas Dorado

This resort was amazing, the food was fantastic, the room was newly renovated modern and clean and the maids were awesome. You were made to feel like family by all staff members of the resort right from the front desk to the waiters and waitresses, maids and even the gardeners, we had a lot of fun by the pool with the animation staff they are a real hoot, and the night shows were great. Will definitely make plans to return. Thank you Maya.

Sick

Hi there, we just got back Wednesday,,,We were hereat Roc Areans last year,,,looks like its going down hill from the food wich was terrible ,,,,room wasnt bad,,,we dont care about fancy ,,,all the workers very friendly,,,, beach beautiful,,,,,We went to a specialty restaurannt on the Friday eve (husbands birthday),,,,when we got back around 11:00 from the lounge hubby said he was feeling funny,,,like heartburn and he went to bed,,,3:00 am he started vomiting and the diharhea so bad it was terrib [... read more]le, he was sweating and had a headache,,,i gave him imodium and got tonic water he had the runs for 3 days,,,i also had the runs but not near as sick as him....I asked them for more toilet paper the cleaning lady said later i will bring,,,i said he needs it now,,,so i went to th public washroom and kept pulling the roll so i had enough,,,I went to the Sunwing lady and she called the girl and he brough 2 rolls,,,It was like pulling teeth, Sungwing lady said to go to Dr ,,,even with insurance they want cash..Worst experience ever,,,,wasted our money,,,Its was def something we ate the dr said today,,,we are now on antibitoics...i think a lot of food is left in the open,,,Not sure, but i hope no one else gets this,,,,we ate dry toast and black tea so we could make it on the plan with oout causing more stomache upset,,,sorry but this is our holiday story,,travelled for 20 years it never happened before.

Hazel and I loved our stay

The hotel and grounds is one of the best We have stayed at. The food was the best we have had . We would recommend it and make a return visit. The beach was great for long walks . The pool with the swim up bar was clean and a nice size .

The overall impression...... Excellent

I had a great experience for the first time being in Cuba The only complain was I only stayed one week instead of two The resort was amazing The staff did everything to make my stay a good one Food was great (may have gained a few pounds)

Would go back again

Not a high end resort, but we had lots of fun and completely enjoyed ourselves. Only problems we had, was the first day, we could not get beach towels till after 1pm as they didn't have any clean ones. People were friendly. We absolutely loved our two servers, Roberto and Arasay!!! We did find at the hotel desk, the girls had major attitude!! You went to get $$, and the one wouldn't even look up at you.No greeting with a smile, even when we were checking in. I've worked customer service, e [... read more]ven on a bad day, you greet the next person with a smile and a hello. It was like we were bothering them. But the customer service rep, Yoli, was great, always a smile on her face and helpful. Rooms were basic, but they served the purpose. As I said in title, we would go back again.

Great Resort

Rooms were very basic but spotless, with fresh bottle of water daily. Customer service rep Yoly was awesome. Also Roberto and Arasay in the buffet made us feel as if we were welcome every day! Will be returning for sure.

Great time, amazing place, great family

What can I say about ROC Arenas Dorades... It was AMAZING.. the place is amazing, we had such a great time... The staff there are like family and they treat you like family. Our room was in building 2 nothing really wrong with it other than it's dated... I see building 3 is renovated but for the amount of time you spend in the room it's great. The beach is great water is so clean and clear... If you are a beach person you will absolutely love it and never want to leave. The pool is big  [... read more]and was never crowded. Only downfall there isn't enough shade around the pool so if you want a shade spot you need to grab the chairs early in the morning under the huts. They do have umbrellas around the pool but as the sun moves you will need to readjust. The food can be as expected... Never went hungry that's for sure but some things need more flavour. The Mini club staff are amazing they love the kids and make it fun for them . I went with a 9 & 6 year old and they had so much fun. Best lunch spot is the BBQ by the beach... Fridays Cubana day was so much fun as well! I can't wait to go back will definitely be booking here again... Just an FYI. Bring extra sun screen and if you are the type of person to get bitten by sandflies definitely bring bug spray and itch relief cream. I was eaten alive but out of 7 people on my trip I was the only one!

Wonderful stay

This is the second time back to this resort and we were not disappointed. The grounds are always kept immaculate and the staff are helpful and friendly. We had to change to another room due to needing a tub vs shower and they were very accommodating. They are starting to do major reno on the buildings which will be refreshing. The buffet choices are good they switch it up some but not a lot. The New Year's dinner was great. The beach access and beach itself is very nice. Lounges could be update [... read more]d.

Resort was great

It was a nice resort. The staff were wonderful, the food was good. The rooms were clean. The beds could have been better and the shower upgraded but besides that it was fine. The size of the resort was good.

Awesome place

Everything was great . Drinks,food,grounds, staff was great. Coffee ladies are the best. The rooms were good as well. Everyone very friendly courteous helpful in all areas. Would definitely be going back .

La plus mauves experience

L hotel ete en condicion tres tres mal...la nurriture..ca ete degolas et en plus la clientèle..tres brouillant..pour prende la nurriture il faudra faire de long file..en resume je le conseille pas..je passe un semaine ..vraiment pas bonne

ROC Arenas Doradas resort review

Great hotel, clean pool, close to beach, food was ok but it was expected. Great staff and service overall. Night entertainment was good with variety of events. Easy access to downtown. I would recommend

Roc arenas Doradas a very quaint and quiet resort with lots of smiles!

No lineups, lots of hospitality with friendly service always!!!💞Food and coffee services were excellent!Drink selections were second to none ! Very clean even though could use upgrades to rooms and bathrooms....would then be surely a 5 *

Very good resort

very good restourant and food rely good some public area not clean around buildings some garbage remain there for two weeks park area beside beech nobody cleaning some small bugs entering to the room and biting over night very friendly staff I like this resort this is some recommendation what should be improved

Nice resort

Stayed april 14-21. Was a great vacation. Hotel is nice. We stayed in block 5 great area close to pool and beach. Food was very yummy. Then again I never complain about Cuban food. Pool is a good size. Lots of chairs. Beach was amazing. Wasn't hard finding chairs on the beach. Grounds are very clean. Check in was crazy. Ending up checking us into a dirty room. Then bell boy was rude about it when we appeared upset. Mexican À la cart was delicious. Disco is not a real happening spot. Handful of [... read more] people there.

Beautiful Resort

Our stay at ROC Arenas Dorodas was wonderful. The beach is beautiful, the staff very friendly and lots of variety for food. We did the Carillo and Mexican a la cartes, preferred the Mexican. We were expecting the resort to be small but it was a perfect size with a great layout. Food at the buffet varied a bit each night which was nice as you didn't always have to eat the same thing. Food at the beach barbecue was very good and the pool snack bar served great burgers and fries. We had an ev [... read more]ening flight so we requested a late check out, no issues with keeping the room. They do charge 10 pesos for each hour but it was worth it. Overall we had a very enjoyable vacation.

Roc Areanas Dorado March 21st 2018 to March 28th

This hotel was a great time. Beautiful beach, lots of loungers all the time, turquise ocean, food was very good, specialty restaurants very good especially the Italian...Rooms were clean and nice, not fancy but very good beds and clean bathrooms. Coffee bar was really good have to try it yourself. Wouldn't think twice about going here again..., we are going to take more people next time. Was great place to travel to...Also short cab ride to downtown Varedero. The beatles bar is a lot of fun, g [... read more]ood music...Karen &Brian don't miss this resort

Awesome resort and amazing workers!

This was my second time coming to arenas doradas for vacation. The beach was awesome, food was good, al a cartes were amazing (we were able to try all of them). The resort was clean and well kept. The chocolate ice cream by the pool was very refreshing and tasty. Yoly (customer service) treated us so well and made our vacation everything we could have asked for. Leo and Rosanna in the natura and Italian restaurant are really great people. Super friendly and kind. We did snorkelling right off the [... read more] resort as well as fishing with Danny where the catamarans are. This was a great experience and a good price. We caught 20+ fish! The resort also has a free shuttle that goes into town every few hours which is a nice option so you don't have to pay for a cab or double decker bus each time.

Loved this resort would definitetly go back again . Loved this resort would define

This resort was very clean the bathrooms were always shiny clean with fresh flowers . The staff was very friendly always remembered you . This is not a complaint but if anything needed to be improved would be a bit more variety at the buffet. The food was always hot salads were very fresh bread delicious.

Very good resort !

We spend a very good time in the resort for a week. The beach was amazing! The staff was very kind and helpful. The kids had wonderful time in the Mini club. Special Thanks to Eduardo from the restaurant that he was always with a big smile and always on time with our drinks :-)