Great Staff

Our trip to Brise-Del-Caribe started with a late flight and then on the bus to the hotel. When we arrived at the hotel the front desk ladies were a wonderful sight and they checked us in rapidly. Our two week stay was incredible. We spent time; poolside, at the buffet and the many bars, including the coffee bar. We also spent a day in the city of Veradero. When we arrived Shawn had misplaced my backpack. He had gone to guest relations the next morning to ask if it was left in the lobby. Event [... read more]ually the guest relations were able to track down my backpack and had returned it to us within the hour. The backpack was left at the airport. DOH! Later that day Brian and I had to rush poolside and surprise Bebe and Margarita Junco as we had not seen them since Feb 2017. Shawn had spent 90% of his time poolside playing games with the Animacion crew, which consits of the great Yaidelin, AKA Bebe, and who can forget Margarita J with her children in tow. The others were just as enternaining, including; Darion, Bon Bon, and Alex. I had also taken a scuba course with the awesome teacher Raciel Serrano. Of course if there is a poolside you must have a poolside bar. The bartenders there are awesome, very tentive to all, Juan and Omar and others made it just as fun as the Animacion. The lobby bar, where we would often make a pitstop, were it be for breakfast on our way to the room or for any other reason, was staffed by Margarita, William, Boris and many others. They all took great effort to make sure Brian, who has a hard time walking, was well taken care of. Every morning we made a trip to the coffee bar for a double esspesso and a regular coffee. The coffee, as always, was great as were the coffee bar staff of Kiladys, Alberto and Armin. The buffet staff were exeptional, Julio went out of his way to grab me a new bottle of sauce. Julio and the staff of Margarita(3), Yeni, Roberto, Saito, and Lidy did an exceptional job. Who could forget the wounderful cleaning staff. Thank you for your great towel creations and cleanlieness Daraysis. Thank you Miguel A.C.Borges for the wonderful gift. Once again we will be booking another 2 weeks for February 2019. I would like to give a big thanks to all the people that helped and are helping with the aftermath of the hurricane.

Amazing Time!!!

This resort was another wonderful stay again. Everything we requested for our room was there when we arrived. The service, food and drinks was great as usual. The regular staff was there. We were treated like family.

Pleasant resort

The rooms, food ground, pool are not spectacular, but the staff is great, and the beach is the best I've ever seen. The bread, fruit, fish, and chicken is good. To a large extent you get what you pay for, It was a good deal, and an enjoyable holiday. And if anyone can explain how those Cuban women dance like that, I would like to know.

Nightmare Resort

We thought we had a great deal for Brisas Del Caribe for Christmas.. Beware of such a price- -Our room had to be changed 4 times- we got sent to a room which was occupied, then another had a huge hole in the mattress, another holes in the wall, another filled with mould in the bathroom and in and around the a/c vent. -Food, the line ups for fresh cooked food was a minimum 1/2 hr long with rude locals pushing in front of you in line.The hot tables had no heat, thus we had cold eggs out of th [... read more]e fridge, recook food from the night before, always running out of food. Burgers, mystery meat like rubber, We both had issues with the food it was hard to eat properly we had to pick and choose carefully. -Drinks, ran out of beer daily, Rum!! the worst cheapest alcohol we couldn't drink it. I have been to Cuba many times I like it but this place needs an over haul, filthy and rude.When we tried to tell the people there they just would walk away. I can't recommend this resort to anyone. Pools- Filthy broken tiles and dirt around the inside looks like it was not washed for months. Beach, broken dirty chairs and not enough.

Relaxing in Paradise

We had a wonderful week at the Brisas, their service is above and beyond. We were treated like royalty, we had a beautiful ocean view. Our room was always very clean and fun towel art each day. Each day we had eggs over flip and French toast, fresh squeezed orange juice and Spanish coffee in the cafe. The staff at the Brisas works so hard to make you feel welcome and accommodated. They may not be the fanciest of places, it feels more like Home.

Our Second Home!!!

.We vacationed at the Brisas Del Caribe from April 3 to April 13. Timing was spot on! The resort was not crowded and the weather was beautiful. Arriving at the Brisas, my family of 6 was greeted like family. This was our 4th time at this resort and we look forward to coming back every year!!! Kenia at the reception greeted us with a smile and worked hard to accommodate our needs eventhough she was being pulled in all directions. Kudos to the whole reception team for keeping their cool! A big hel [... read more]lo and thank you to the staff at the coffee bar..Miguel, Willem, Gleiby, Lazaro, Lazara, Miladys, Armin and Hanoi. They worked hard all day and yet still had a smile for everyone. The food at Brisas has improved greatly. We were pleased with the addition of the fresh seafood grill station. Thank you to...Yilan, Juniel, Yasiel, Luli, Janelle, Yordanka, Alberto and Braulio who took such good care of us! I still have the tissue paper roses Juniel made for me;) Also..Jorge..aka The Egg Guy was one of the reasons why we got up so early every morning. Who can resist his smile and his singing! He remembered the way we liked our eggs which is impressive considering how many people come through his line!!! Angel (Caleta) your smile lights up the room! Tony at the Caleta...your paella reigns supreme!!! The beach was postcard perfect!!! Thank you George and Gilbert for looking after us! And I cannot forget to mention the lifeguards.. Haber and his team were the simply the best!!! My 5 yr old was not shy to amble over and have his daily "chit chats" with them! It was priceless!!! Yosbel...thank you for keeping an eye on my kids..whether they were on the beach or getting a lemonade. The Café Taino makes the best hamburgers and Antonio the bartender is akin to the friendly giant! Second floor rooms are the best as they are close to everything without having to climb stair. Our maid Lily left us the most amazing towel creations. A big Hello to Lidia and Ariadna our maids from previous stays. Nightly entertainment was done with a Cuban flair. Nothing super fancy but really enjoyable. Children's entertainment was well run. My kids really enjoyed the magic show and the action songs..I've never seen such huge grins on their faces!!! The Brisas Del Caribe is truly a Cuban experience! It is the best resort if you are looking for something down to earth and relaxed. It is most definitely a family resort that embraces everyone and creates a sense of family. As I am writing this, I am flooded with memories of all the new friends we have made there. I cannot wait to book our next vacation back at the Brisas!!! Look for us in April 2018!!!!

Excellent trip again!!!!

It was an excellent trip once again. The porter greeted us at the front desk and said to us....."Welcome home." Treated like loyalty. Everyday was a great day. Jorge the egg chef, dropped what he was doing and ran over to us. Full of excitement and smiles to see us. We loved this trip and hope to go back again in the fall.

Go with realistic expectations and don't overpay

At $900/person for six days on march break, this was a decent deal. The food is actually delicious if you like meat instead of greens; the property is worn down but quaint; there was hot water but no wifi. Bring your own beach towel.

The Week of My Life

The hotel was amazing. The staff were friendly, the food was great, and the people were such a great time. My whole group loved the amount of patio seating both inside and outside the resort where we could hang out on the 1 rainy day we had, and get ready to party after dinner! Not to mention the STUNNING beach. We had a hard time peeling ourselves away from the beach to go in for lunch and dinner because the water and sand were both gorgeous.

Fifth time a charm

I have been coming to this resort since 2011. It never ceases to amaze me, especially given the minimal trade agreements Cuba has with the United States this country still is able to ensure its visitors have a great vacation. My daughter and I stayed at Brisas del Caribe February 4 to February 9, 2017. We both celebrated our birthdays there. We had an amazing suite 405 which had 1 1/2 bathrooms a living room and a beautiful jacuzzi in our bedroom. Our maid Mily was amazing. Always smiling wh [... read more]en we saw her she kept our room spotless. We loved our towel art everyday. The food was the best it's every been. In the morning you could get omelettes in two different areas one in the dining room and one outside in the outside seating area. I loved going to Jorge in the dining room because his singing while making the eggs made me smile. We had fruit smoothies and enjoyed different cheeses and lots of different breads, rolls and buns. Lunch was wonderful with the outdoor grill cooking shrimp and differed fish. I loved the basa and cod in the grill as well as the shrimp. It was lovely. What wasn't lovely was the greedy Russians that demanded numerous plates of shrimp and weren't satisfied with the regular portions the chef was giving out. However the chef accommodated the Russians because they aim to please. It caused the line to take a long time to move. Vincent was our waiter and he was attentive and polite. We really loved him and tried to always sit in his area. He brought a birthday cake for my daughter on her birthday. His service is top notch and we will always seek him out when we go to the buffet. Cathy at the Seafood al a carte was really good as well. The food at the Seafood Restaurant was really good and we were able to eat there twice during our stay. Cathy took care of us both times. We both had massages. I wanted Emilia to do my massage this time but when I went to approach her she was quite unpleasant and unsmiling so I booked my massage with Mayelin. I had my massage in the gardens and found Mayelin really knew what she was doing. She made me feel fantastic and I loved the face massage I got at the end of my massage. I liked the smell of the lotion she used on my face. Her hands were strong and she made my body feel really good. I think she is a new masseuse at Brisas and she is a definite asset to the Brisas team. My daughter had a male masseuse I think his name was Rahid. She had the massage at the gym and she loved the ambience with the music and the soothing sounds. My daughter said Rahid did a great job and made her feel fantastic. The cost was 25 CUC for 30 minutes or 45 CUC for 60 minutes. What truly made our vacation was the Anamacion team. Bebe to me is the biggest asset Brisas del Caribe has. She ensures every guest has a great time at Brisas. You can tell Bebe loves her job. Her happy non stop smile is contagious and makes you want to participate. Her dance lessons were one of the highlights to our daily activities and we also enjoyed the music trivia, bingo and Spanish lessons. The dance lessons were so much fun. I learned so much. Yasniel and Yenli were new staff to us however when we left they were like old friends. I loved their non stop enthusiasm and desire to ensure the guests were enjoying themselves. Margarita is so good with the children and I watched her children's fashion show that really made the children proud of themselves in their really great outfits. The magic show for the kids was fun for the children too. You can tell Margarita loves her job and loves the kids. Yenli was helping Margarita and I also saw how much she enjoyed being around the children. One Anamacion staff was not really pleasant. He made fun of one if the guests over the microphone while the man was playing one of the games. He called the guest an idiot or said he was dumb. I never saw this staff member smiling and I know he doesn't like his job. His name is DiDi - Diosdado. I was unimpressed with him. Juan Miguel took care of us at the pool bar. His service was impeccable. One issue..the pool bathrooms get dirty during the day and run out if soap and toilet paper. Staff needs to be diligent in cleaning the bathrooms during the day numerous times. Staff have so little in life they make what most of us make in an hour in a month working 6 days per week. 18 CUC isn't a lot. If you are happy with the service give them a tip. Most staff aren't looking for a tip but appreciate it so much. Would I return to Brisas del Caribe? Yes in a heartbeat. I've been all over the world but I still love coming to Brisas. This was my daughters first visit here and I think she is hooked. She's already asked when we are booking again. Thank you Brisas for this very amazing vacation.

A must read

This was our 18th time to Cuba first time to this dump what they call a 4 star hotel. Black mold all in the rooms no hot water maids have keys to your safe towels cost 15 CUC each to use. Sunwing advertises complimentary lobster dinner when I asked about it to the sunwing rep I was called a liar and just looking for a free dinner. If you don't speak Spanish the bartenders take your order last selection of booze is rum vodka or whisky all no name brands. Plane was delayed a day and they never inf [... read more]ormed us until my wife had a nervous breakdown thinking we were gonna miss our plane they told us the bus broke down not to worry then finally told us about the delay after we had to get our family to call sunwing direct and we weren't giving back our money for late check out even though sunwing paid for an additional day. Sunwing lied and said our flight was grounded because of tornados in Florida when truth be told sunwing had their crew stranded in Halifax and sent our plane to get them. No coffee cappuccinos or any hot beverage between 10pm-7am because the machine at the 24 hour bar was broken but it seemed to work for the Cuban employees who wanted it. Bar maids would leave you standing there for 20 minutes at a time with no service while they spoke to their friends (other employees) very disappointed with sunwing have been a big fan of theirs until now. Pan handlers all over the beach the only 24 hour bar/food had a big menu of food but they only ever had hamburgers (rock hard) and fries buffet food was great however they would corral everyone into a little area then open one door and people would get trampled and fights would erupt

Terrible Stay

The only 2 good things about this resort was the Beach and the a-la Carte Meals. The room stank of mildew and the air conditioning leaked onto the tiles, so had to be careful that we did not slip and fall. The pool was OK but I have never heard of Jacuzzi being cold as well, could not use it. This Resort need a lot of upgrades as it is falling apart. The food was the usual for Cuba. But A-la Carte meals were good. I would not recommend staying here for the money you spend.

Wonderful resort!!!!

The hotel room was very clean like home. Our chamber maid, Melba did a wonderful job everyday cleaning our room, fresh towels and making our bed. George the chef, made our omelettes perfect every morning. Just filled with toppings. The bartenders were great. Made our drinks perfect and always knowing what we like to drink. The wait staff were great and friendly. Alberto and the girls knew exactly where to seat us plus bring us our drinks. Every meal was great. The security staff was excellent. [... read more] One of the security guards there name George was awesome to talk to. The staff at coffee bar knew exactly how many coffees to make every morning as soon as they seen my husband come around the corner with the coffee tray. This is a wonderful resort. It's comfortable, relaxing plus the staff there make you feeling like family not just guests at a resort. We will be returning again next year.

Friendly staff

Grounds were well maintained. Food was good and abundant. When in Cuba eat like the Cubans and you will not be disappointed. Leave your red meat desires for another location. Apparently best fresh water in the region on tap.

An Amazing Trip

It was my first trip anywhere "tropical" and I enjoyed every minute. I would go back again. Thank you Brisas Del Caribe for a memorable time. My friends and I had so much fun and many memories were made for a lifetime.

Renovations since last visit

We were there 3 years ago. Since then, they've renovated the south section with new bathrooms-tiles, sink, paint etc.; the lobby terrace with an outdoor bar, pergolas and lots of tables and chairs; new planters and decor. There's new loveseat swings in the front entrance and the terrace-love the wrought iron claw legs! Baby ducklings in the pond were a hit with all ages.

Good resort

The grounds were impeccable. Beautiful pools, well maintained. The most of staff were very friendly and helpful on average. I notice we had better service when we were tipping. I spent $400 on tipping alone to get excellent service. Once staff kbew you were tippers then were on you like bees to honey. We thought food sucked. Need better variety. Only great thing was the lobster dinner and shrimp. Also, the cook on grill in buffet should be fired. I watched him have approximately 30 beautiful ste [... read more]aks on grill. He had about 20 people in line. He gave 2-4 steaks to the first 3 people than called his friends up for the rest. There should be portion limit of 1 then return if you want more. Everyone was angry and there was no more steaks. He was very rude and did same thing at other sitting. They need a manager to watch quality and portion control. Lots of wasted food. Maids did great job daily. Also, we bought Vip package but never got bottle of rum in room. No one seem to know anything about this. All in all, we like resort but no the barage of tipping for great service or the food and food grill cook.

Large resort

the resort was nice but too big to make it personal. Most of the staff were great, although a couple of them could have been more pleasant, after all, we were on vacation!! We did not pay to be barked at!! Food was good, room nice and maid was very pleasant.

Good value for the money

I have been to Varedero eight times, my first time at the Brisas Del Caribe I was pleasantly surprised,stayed in room 363 it was close to everything, you take the elevator down to reception where there is a bar, and a terrace to have cocktails, and the best cappachino! I updated to VIP package for an extra $100, that gave me late check out and lobster dinner and a better room, well worth the money, but no coffee maker as offered. Keep in mind you are in Cuba, there was a few issues with toilet s [... read more]eats, they don't have any on the pool bathrooms! and the main pool is very busy and noisy but they other pool was very quiet. I paid $700 would not be the same rating if I had paid $1100

Better than exected

Overall not a bad vacation spot. The reviews for this resort in the weeks leading up to my trip were absolutely scathing. However, I found the resort clean, comfortable and pleasant. The staff were friendly, and the food much better than expected, not spectacular but you can find something worth eating. Every night the main cafeteria had a good dish on the grill, and the morning omelette bar was always tasty, The room was a bit musty, and there wasn't really much in the way of evening activitie [... read more]s, otherwise for a first time vacation in the Caribbean I have no real complaints.