Bring Patience above all

Pros: -Natural foods, no additives, not too many issues in the "bloated" area -Medium sized resort, small enough to know everyone but big enough to explore -Good sized private beach for resort only, no persistent vendors trying to sell you -All in one shop, resort had majority of needs on hand, no need to leave if desired -Nice staff -Clean Hotel, -Multiple Pools -Entertainment nightly -Snackbar 24 hours (alcohol until 2am) -***Cuban Dancing lady at the lobby bar needs a raise. she w [... read more]as amazing the whole trip!!!*** Cons: -Hurry up and wait, wait, wait for everything

SHIT

large hotel, friendly enough staff, maids stole clothes out of our bags, my pandora bracelet was taken out of the safe as well as my friends phone was taken when she put it down at the bar one night at the resort

Needs work

While the staff was very friendly and helpful, the Serinas half of this hotel need a facelift. Our first room was very old and smelled strongly of mold. We asked to be moved. Our second room was old but did not have mold. The air conditioning did not work and the toilet seat had 2 large cracks that would bite your butt if you were not really careful. The only drawers in the room were 2 very small ones in the night stands and the closet contained only 6 hangers, so we lived out of our suitcase fo [... read more]r the week. The beach is beautiful but go to the Coral section, because the Serinas section only has a dozen palapas, while the Coral has more than 3X that and we're adding more when we were there. Overall we had a good week with fine weather but the hotel needs an update.

Bring a clean pillow case

Rooms were very run down and the spread and pillows are very stained. there is no disco and only 3 a la carte restaurants. The bathroom in the lobby’s were constantly out of both toilet paper and soap. The food is standard Cuban faire.the rooms overlooking the pools run the risk of being awake all night due to the partying. Beach is lovely! Missing a restaurant by the beach.

FIRST EVER CUBAN HOLIDAY

I seldom holiday in the winter and I would recommend this hotel. The grounds were kept with great care, the pools were amazing. The staff were very helpful and willing to assist or provide information wherever needed. The beds were very comfortable and I was very happy to find English speaking television stations. It was cooler when we were there so we did not use the pools but they were beautifully kept. The beach was beautiful and there were lots of umbrellas and lounge chairs to sit [... read more] on. For my first winter vacation it was a beautiful place and I thoroughly enjoyed myself.

First Visit to Cuba

Cuban people are amazing!! Kind and patient and very willing to make our holiday a pleasure. The resort was very beautiful, clean and airy. The weather was cooler which meant the beach and pools were not so busy. Our room was clean and bright and I loved the towel and blanket sculptures that our maid left for us every morning. The food in the dinning room was excellent and the choices were endless. It suited my pallet. And I found a bar tender who made the most amazing pina colatas!!! In  [... read more]all we had a very nice relaxing holiday.

Great resort

Sol Sernias Coral was a great resort. Clean staff very friendly and helpful The pool areas were awesome but it was more difficult to get a lounge near the pools Food was very good as in all resorts if they could keep it warmer st the buffet that would improve it Rooms very comfortable bathrooms were good lots of hot water

Beautifully integrated resort, right on the beach!

This was my very first all-inclusive hotel experience! I arrived after dark in the evening, so in the morning, I was amazed to see the well-integrated palm trees and lush vegetation extending all the way to the beach. My room itself (in the Sirenas complex) was functional and clean, but a little bit too rustic. I didn't mind because I have an adventurous spirit, but there were marker stains on the bed covers and one of the hinges fell out of my door at the end of my stay. In addition to the fa [... read more]ct that exterior hallway lighting only went on at a certain time (much after dark), there were also some lightbulbs missing in the exterior hallway leading to the rooms where mine was located. I really liked the buffet and à la carte evening meal options on the resort. I also enjoyed the special Christmas Eve dinner and animal show for children (on Christmas Day). The dining room staff was excellent, especially Mana! ¡Muchas gracias! In conclusion, I strongly feel that an overall upgrading of the rooms would enhance the experience on this particular resort.

Great time

I was a little reluctant an this hotel being a 3 star. The hotel is old but clean ..The only trouble I had (Because I have a little trouble walking). Was the pools there was only one that had a hand rail to get in or out. The food was good ..And the staff were great.

Ouch

When we arrived there was no one in the lobby, except three guys trying to help an impaired woman onto an elevator. Once the reception staff arrived the booking in process was quick and easy. There were no available directions to the room, so we wound up tipping when it wasnt necessary. The bell boy had many currencies in many denominations and was quite willing to give us change. In the room the bathroom door didn't open all the way, the closet bi-fold doors were missing half the hardware so th [... read more]e only safe thing to do was to leave them open. The patio door didn't close all the way and the curtain rod was bent. We went to the 24 hr snack bar, where there was an incredibly dirty deep fryer and pizza oven. The staff were nice and polite. In the morning we went to the buffet, the only coffee available was in a machine. Thank goodness for the omelet/egg stand. The breads were all reheated from frozen and all the other foods were just laying on tables open to the birds. Everywhere there was chipped paint and cracked and broken tiles. We had drinks at all the bars, but none of the slush machines actually made slush, it was just cold water. There was a strange odor emanating from the toilet in the room. There was a nice selection of market huts and the pool was clean, but only waist deep. On the second day we upgraded to another resort.

3 star don't expect much but nice

Old and run down. Grounds are tidy but walk careful the grounds are uneven. Rooms in main hotel are completely run down but clean. Building 4 rooms in the 4200 are updated and nice. Pool and swim up bar were good. Buffet was not very good but always found something to eat. Al la carts good and could book one everyday for the next day. Snack bar basic and not open 24hrs. Beach bar good but no bathrooms near beach so you have to go back to pool area. Every Friday there was a barbeque by the pool,  [... read more]food was really good, we had a pig roast. Super fun lobby bar at night and service was excellant. Staff really do try to accomadate. Not very many beach umbrellas so get up early to get shade. Elevators don't work so expect to walk the stairs or get a lower room! I won't go back but I did have a good time at this resort. Will try a different one next time!

AMAZING RESORT YES

At first when we got there it was about 10:30 in the morning we waited until 4 pm for a room my first reaction was what did we get our self into, the room we got was horrible light swtich was not working and it was connected to other things that was not able to work. but the next day i went to the front to address the matter lets just say "if you don't speak up you won't get anywhere". In the end everything turned out fine and the rest of our stay was enjoyable, food was good, service was good,  [... read more]grounds wow and the plp very nice, very clean.

Hotel sirenas coral

Ground and public areas are nice. The room is clean enough but the air conditioner was not working at all. they have to change the whole system if they really want give the guests the comfort. food and service is good. The staff should have at least bit knowledge english because mostly they speak Spanish.

Was ok

The resort was ok. Lots of walking. Food wasn't that great. I have had better in cuba. Housekeeping in the room could be better. I found the last guy that staped in the same room id's in the night stand. I mailed them to him when I got back to Canada. There was dust on the shelves where I put black pants picked them up and they were white! I will not be returning to this resort. The staff was nice. The ocean was great.

Bad hotel

Sol Sirenas Coral is the hotel I requested as I stayed there last fall and I had asked for the 1000 building when we arrived we were put in the 7000 building which I had seen last fall and did not like it it is about 2 blocks away I was told the main hotel the 1000 and 2000 buildings were closed down in March the only think at the main hotel open was the pool but no services also when I arrived I told the host on the bus this was not the right place so we check in and went to the bar for a drink [... read more] and we were told only Rum drinks or beer were served here not being happy campers as I had showed my friend my pics from last trip of the hotel and talked him into booking well we each had our own room the next day we went to the Rep to tell him we were not happy as my request was the 1000 building well the he took me to the customer service office where the offered us a bottle of rum and special meals to try to get us to stay which I was not happy with so I asked to be moved to Villa Cuba where I had stayed befor in order to move we had to pay a extra $108.00 and also give up one room and share a room which we did and we enjoyed it the next day I was unpacking and remembered I left my money in the safe at the other hotel so I called and talked to a girl in customer service who said she would call the maintenance and have them go to open the safe and to call her back in 1 hour which I did and she said the maintenance guys were gone and to call back tomorrow the next day I called and she was off that day but another girl said she would call her to find out what was done and she would stop at Villa Cuba on her way home and leave a message for me at the front desk which never happened so at this point I knew it was gone so the day before check out I saw your Rep and told him so he called and found out new guest had check into the room and the safe was open on their arrival I just hope a poor Cuban is enjoying my $800.00

Wonderful staff

Our 14 day stay on the Sol Sirenias side was wonderful and it was made to be wonderful, because of the staff that work endlessly to make our stay and everyones stay happy. Our room was clean and had a new king-size bed. The bathroom was also clean and had a big tub and shower there was hot water and NO MOLD ANYWHERE! The beach was the most beautiful ever and it was kept clean. The water was warm and turquoise. The pools were clean, the staff friendly and the rum snd beer were plenty. The resort  [... read more]is going through renovations in stages our room had been recently painted. There are palm trees as far as you can see, the grounds and gardens are well maintained. The walking paths are well lit and flat, good for walking and those who have a stroller. The buffet has lots to choose from, plenty of fresh fruits and vegetables lots for seafood lovers, French fries, pasta, BBQ and grilled meats and fish. It's Cuba, there is plenty of food it's just not always to our Canadian taste. Take a trip to the Plaza America and go try the brusshetta and pizza at PIZZA PIZZA, it will bring your taste buds home. There are nightly shows and The Habana Café disco to enjoy right at the resort. We tried the Mexican restaurant and both enjoyed the food and the service. We met interesting and wonderful people from Canada and all the way around the world. The staff throughout the resort from the front desk, attendants, cleaning, maintenance, bar staff, servers and management made our stay wonderful. They deserve much respect Thank you everyone 😊 Looking forward to seeing you all again.

Not Impressed

Sol Sirenas Coral is a resort needing a overhaul. The grounds are nice and inviting however the inside of the resort appears dated and uninspiring. I have been to this resort on several occasions in the past and have noticed that minimal upgrades or improvements have been made throughout the years. The bars frequently experienced shortages of beer and i would need to walk to the other bar to have a beer. The food is repetitive - chicken, pork or beef with rice, veggies. The line ups to have [... read more] some chicken grilled were long. The desserts were good and plentiful. Most staff were welcoming however would appear to argue amongst themselves on several occasions. Unfortunately during my last stay, my neighbour played music well into the night, making it impossible to fall asleep. The mattresses seem to be original from the early 80's. I would definitely recommend bringing your own pillow. I have been to Cuba approximately 17 times so knew what to expect however, during the years, other resorts have made improvements both on the exterior and interior.

Wonderful holiday

My husband and I found the value for the cost very good Older building but clean, food was good, staff friendly and helpful Beach beautiful and pool area good We would return again to this resort no reservations

Decent Resort

Good bang for the buck. The beach is beautiful and the resort is a bit old but clean. The food is not that good and the beds are horrible but can't complain about much else. More like 3.5 stars than 4

Not a Resort I would revisit!

The best part of the resort was the beach. Rooms were very dated, beds extremely uncomfortable. Staff were friendly. I understand it is a foreign country, but very few staff could understand English. Do not order their special meals that cost extra - not worth it.