Our Verified Customer Rating 4.4

Our Verified Customer Rating 4.4

(217 Reviews)

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Jake  - 

Verified Purchaser

Spectacular Resort!

This is not our first visit to this resort and it won't be our last. We keep returning because it is very safe and comfortable. The food is good and varied and is dependant on what food is available in the country. The rooms are well kept and clean notwithstanding the hotel is under partial renovation currently. Even though our area was having some minor renovations, it was never any bother for us. The grounds are kept pristine and workers are constantly grooming the landscape. The pools an [... read more]

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Private  - 

Verified Purchaser

Amazing resort!

This was our 5th time to Cuba and 1st time at this hotel. We were pleasantly surprised how beautiful the hotel and grounds were. Staff is very friendly and helpful. Any issues were taken care of immediately. . Dayanna in customer service is outstanding. She took excellent care of us! Beach is beautiful, pool is great, drinks were plentiful and the food was very good!! No eggs, but we did not come for the eggs. Evening entertainment was fun. No complaints. Will definetly return.

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Private  - 

Verified Purchaser

Nice Resort and wonderful staff

I just came back form a 2 week stay at Sol Palmeras, Varadero, Cuba. The beach is beautiful, the weather was sunny and hot everyday. Plenty of chairs, no need to get up early and reserve. The pool area was well kept, and lots of entertainment. I stayed in a superior room with balcony, a nice view of Cardenas bay. It was comfortable, hot water, toilet function and AC all good. Marta, the camarera, did a good job. The food at the buffet was adequate and varied, fish, chicken, pork and beef. Pizza [... read more]

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Pappajon  - 

Verified Purchaser

Awesome vacation!

Sol Palmeras was a great experience. A wide variety of food and plenty of it. Bottled water was plentiful and alcohol too. Staying in a bungalow was even better. The beach was great with plenty to do or hop on a bus and visit Varadero. The staff were just great - friendly, courteous, helpful!

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Lauren Johnson  - 

Verified Purchaser

A home away from home

We absolutely loved SOL Palmeras! The entire staff were beyond our expectations, from the check in to the waiters and waitresses at the Buffett to the bartenders and above all the animation/entertainment crew. Dailo, Alexis and the crew made our week so memorable! We had such an awesome time with them, singing, dancing, playing fun games through the day, basketball, volleyball, beach parties and all the night shows. We cannot thank you all enough for the amazing experience we had while in Cuba.  [... read more]

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Private  - 

Verified Purchaser

Great spot

Clean rooms, good service overall, food is okay. Beer at the outdoor bars is foamy with slow service. Good entertainment in the lobby, during the evening . The staff is very friendly, and will help whenever required.

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Don Culp  - 

Verified Purchaser

Sol Palmaris Resort in Cuba

This is a great resort. The people are very friendly. The food is excellent and the resort very clean. The pool area is very spacious for large and small swimmers. The beach is fabulous. It is clean and very long and great for walking and enjoying the ocean. The water activities are great for adults as well as the children. The entertainment is excellent both inside the resort as well at the pool area and on the beach. The resort staff is very interactive with the guests. This is my second [... read more]

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LoriC  - 

Verified Purchaser

I would recommend this Resort

I was pleasantly surprised at how nice this resort was. The lobby area is very nice with plenty of comfortable seating. The evening entertainment was nice in the lounge. The outdoor theatre and water ballet was very nice. The food in the buffet was plentiful. The 4 ala cartes were very good. The bar beverages were good and also plentiful. No food or drink or amenity shortages. The rooms were very nice and clean. The staff was pleasant and friendly. Beautiful large beach area. Lots of palapas. Ea [... read more]

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Private  - 

Verified Purchaser

Fantastic Resort

Always an amazing time, have been 7 times and already booked for next trip at Sol Palmeras. Continually updating resort, rooms and bungalows. Longest and most beautiful beach. Staff are all extremely friendly and accommodating. Have made quite a few friends over the years. Look forward to seeing Yaqueline , Pudarmis in the buffet. Caridad at the lobby bar/ liquor table, Mario the ever smiling bellman. Last but definitely not least my greatest dear friend, Odarmis. Who always makes our trip the b [... read more]

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D & A  - 

Verified Purchaser

Great week in Cuba

The Hotel is quite old, but has been maintained well. The room was dated but clean and everything worked. Entry lock, safe, bathroom all worked well. The resort is very beautiful, grounds manicured and clean. Lots of daytime and evening entertainment. Nice area near beach entrance with bbq open all the time, lots of seats and umbrellas, a little shopping area, lunch served at 1:00. Of course the beach was beautiful, always able to find a spot to sit. Service was excellent, lots of staff.  [... read more]

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Private  - 

Verified Purchaser

My Home away from Home

This trip was the 16th time I have stayed at this resort and each time I return it’s like coming home. The customer service is fantastic. Many of the staff have become long time friends. The resort grounds are always clean

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Private  - 

Verified Purchaser

My Home away from Home

This trip was the 16th time I have stayed at this resort and each time I return it’s like coming home. The customer service is fantastic. Many of the staff have become long time friends. The resort grounds are always clean

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Sofi73  - 

Verified Purchaser

Loved it!

I love the style of the hotel. And its various indoor lounge areas are just perfect. We had a superior room: it was great except for the AC rattle, but we didn't mind enough to ask for servicing. The grounds are nice and well kept. I loved the layout of the whole place! The food was good and never ran out. For allergy/food intollerance purposes, it might be a good idea to cook fish and seafood on different stations (we avoided fish because of this). The bars are ok though slightly overcorwd [... read more]

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Private  - 

Verified Purchaser

Amazing resort

Very clean resort. Very friendly staff. Good food. Good drinks. Always fresh towels. Beach towels were plentiful. Lots of interaction for guests. Great shows. Animation staff was awesome. Only bored if you want to be.

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Joanne  - 

Verified Purchaser

Amazing Resort!!

The hotel is located on one of the most beautiful long beaches. Beautiful landscape throughout. This was my 6th stay at this resort, they are always updated the rooms and bungalows. Never had an issue with food shortages. All staff are extremely friendly and have made some great friends. Odarmis, Caridad, Yagueline, Idelarmis (Pudding lol) to name a few. Wouldn’t consider booking anywhere else ❤️❤️

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Private  - 

Verified Purchaser

Awesome Beach!

This resort has a wide expanse of beach. It is an emaculate space with plenty of loungers and shade. Just a short walk to an excellent variety of shops. Close to the golf course. The staff are genuine, the resort is clean and the rooms are an ample size. I travel alone and always feel safe. I return to this resort everytime because it feels like a second home.

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Private  - 

Verified Purchaser

Resort was good

Stayed in a one bedroom bungalow which was very comfortable. Hotel public area well maintained lobby bathrooms very clean. Food was plentiful with variety. Staff were very friendly and strived to offer good customer service

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Private  - 

Verified Purchaser

1 week at the Sol Palmeras May 2023

Obviously, expectations will influence your experience. We expected an older resort, lack of food variety, and little pool/beach services. However, 5 guys in their 50s appreciated the impeccable beaches, beautiful weather, and friendly environment.

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Private  - 

Verified Purchaser

Amazing resort

Hotel was great second time going there with my wife. We enjoyed the a la carted restaurant specially the Italian restaurant. The entertainers were amazing it was good to see familiar faces. I will be coming back again with family

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Private  - 

Verified Purchaser

Lovely Resort

We went mid-April 2023. Enjoyed the long walks on beautiful beach. The nightly entertainment was really good. In the dining buffet room, the staff was courteous and friendly. Lots to do: kayaking, sailboat, pedal boats, We had a standard room: very clean but furniture is dated. Overall we were satisfied. Would go back.

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