Excellent Resort

This hotel was by far one of the best (if not the best) hotel we have stayed in Mexico,all inclusive hotels. The only negative was that the beach was too small and not very sandy. Also, not any interesting sight seeing in close proximity.

Azul Grand Ixtapa

Spacious rooms, clean and beautiful views. Good sized balcony , walk in closet. Maid service daily with special floral effects on the bed. All staff friendly and helpful. A la Carte restaurants were fabulous and buffet adequate as you can find something you will enjoy as everything is prepared well. Nightly live entertainment in the lobby bar and dinner shows and fiesta for those who enjoy this type of entertainment.

We will be back

Beautiful room with a gorgeous view of the ocean. Beach was small but adjacent beach was great. A la carte restaurants were very good. Improvement could be made to the buffet as selection was limited and resembled a cafeteria atmosphere and décor. Staff were courteous and hard working. Shows were above average in comparison to other all inclusives.

Great Pre-Christmas Getaway

First time here with not much expectation after last Mexican trip at a 5 star south of Cancun. Pleasantly surprised by the excellent service, great food and the friendliest staff ever encountered in Mexico. Every bartender, server, cleaner, bellboy, activity and desk staff were so friendly I thought we had tipped them 100+ pesos each in advance per service. Food was also excellent, but please don't opt for the Oyster Bar breakfast due to the morning wasps it attracts. Best a la Cartès were;  [... read more]Oyster Bar seafood dinner (no wasps), Oriental and Mexican. Best surprise of all was the lack of pushy timeshare salespeople and the excellent personal on site attention given by the resort manager and each restaurant manager. This is a compact resort, built upwards thus minimal walking but has a great elevator system for the mobility challenged. We will definitely come back. NB- be sure to walk to the pier and take the water taxi time Ixtapa island. Only 40 pesos each return for a day of great snorkeling, swimming and friendly beach front bars/cafes. Rooms are modern and well maintained with quality granite-marble work and free good fast Wi-Fi included for each room. Also, try to request a room on the left half of the building (looking toward the ocean) for the best ocean views and magnificent sunsets.

Amazing resort, clean, clean!

The Grand Azul was wonderful new and clean, we loved the room service snd the salt water pools were awesome! Only the buffet lacked, a nice turkey of roast of porky or beef would be wonderful for the buffet for dinner!

Truly Amazing Resort

SERVICE, fantastic. Unlike the Dominican, staff do not expect tips and when they receive them, they are very appreciative. HOTEL AMENITIES, fantastic. CLEANLINESS, perfect. Three Pools make up for lack of beach but public beach in walking distance that was also perfect. FOOD, a la carte out of this world, buffet was good. ENTERTAINMENT, original and always changing.

Absolutel fantastic

This was one of the best hotels and resorts I have ever stayed at. Would highly recommend to anyone, and already have. Other vacationer who were at same resort were already looking at booking towards end of the year. I may as well!

Amazing service

This resort experience it was an amazing one. My family had an exceptional time and we really didn't have any complaints. The service from all the people that worked there was top notch. The à la carte restaurants were great, the buffet was decent, the grounds were very clean, the rooms were great, and the location was beautiful. The beach is not the best for swimming but the fact that you can use Beaches to either side of the resort was great. The only thing that was difficult during our stay  [... read more]was finding lounge chairs around the pools at times.

Generally good…just a little uneven.

Overall, our recent visit to the Azul Ixtapa Grand was very good. Here are some hotel pros and cons… Pro: - The rooms…very large, up to date and kept immaculately clean. - The views…all ocean view, perfect sunsets - The Staff…everyone was cordial and very helpful - The Grounds…beautiful Cons: - Dining…food not consistent. A la carte restos lacked ambience, overly bright lighting. Main dining room feels like a cafeteria. Colour scheme/furniture like a Mall food court. - No beach - A l [... read more]a carte restaurant reservation process… tiresome, line ups. - Poolside chair "holds"…altho' not permitted, people reserved chairs EARLY am every day.

Amazing resort!!!!

General Manager: Edgar...outstanding as a top GM as well runs a smooth resort with an outstanding team of staff members; Comfort: top notch; Accessibility: outstanding and easy access everywhere (elevators go to each level of pool and beach area); facilities: excellent; Restaurants (a la carte: fabulous along with terrific staff); overall experience: 9 guests for birthday trip was by far one of our best travel experiences. Thank you to the Azul Grand and to Edgar for making this a memorable vaca [... read more]tion!

Most wonderful Holiday!

The amenities in the hotel are fabulous and the robes and slippers included in the room are a nice touch. The restaurants were amazing and such wonderful meals. The buffet was not the best but always could find something to eat. Weather was amazing and everyone was very friendly. Loved this vacation!

Amazing Azul ixtapa Grand Resort

We l9ved this resirt!! it is our favorite all inclusive ever. The rooms were clean and beatigul. wonderful view with large balcony.the food was delicious,drinks were grest, service was amazing. the activities included were top notch and the area and resort felt very safe.

Azul Ixtapa Grand Resort.. Fantastic!!

The hotel was very clean and well maintained. Three pools, one was adult only, with service for the bar. The infinity pool overlooks the ocean and the view is breathtaking. Wonderful, immediate service by very accommodating staff. What a fabulous vacation resort!!

Great place to relax !

My first time here! Great hotel / staff / food and overall just lovely! Many thanks to our superb travel agent Wendy for organizing this for us! Thanks a million Wendy ! We will continue to book you! You are AWESOME!

Excellent resort

The grounds, pools, restaurants, and especially the room was excellent. The service we received was top notch, and the people providing the service were pleasant and very helpful. The food for the most part was very good.

Great a la cartes

nice clean rooms, clean well kept grounds , repetitive entertainment at night not enough pool games /activities , staff amazing ,not much of a beach but great public beaches on either side to choose , great a la cartes buffet ok

Outstanding Resort, Superb Service

I came to this resort with 8 girlfriends - the entire hotel is immaculate from the main floor, throughout the pool area and the rooms - the staff are right on top of taking care of the entire resort. All the restaurants are different with their own unique ambiance and all the staff do everything they can to make each restaurant a thoroughly enjoyable dining experience - including breakfasting out at the boardwalk with a spectacular view of Ixtapa Island. The entire staff are ready to meet the re [... read more]quests and needs of each hotel guest - this outstanding attitude towards service seems to trickle down from the Hotel Manager, Front Desk Manager, room service, pool service and all dining services provided in restaurants and main dining areas. I am a returning guest, would definitely recommend this resort to all and look forward to returning in the future.

Stellar Resort

Loved this resort. The grounds and Pools were beautiful, very clean and well maintained. The staff were outstanding. Rooms were gorgeous and very clean. We were celebrating 3 birthdays and the management decorated each of the rooms with flowers, balloons and lovely pastry including birthday candles, 2 lovely tropical drinks, oh yes, and a book of matches. REALLY Impressive. They also had great security and lifeguards at both the beach and pools. Hats off to The Azul Ixtapa Grand!

Perfect holiday!!

Firstly the staff were sincere kind helpful and accommodating. I was impressed with room, grounds and cleanliness. The beach was incredible and well groomed. Pools clean and stunning I came home and trying to figure out how and when I can come back again.

Azul Ixtapa Grand Resort

The only issue with the resort was that there was little to no beach in front of the hotel. What beach was there was rocky and rough. You could move to the next beach and swim but a short walk was required. The staff did everything possible to please and accommodate the guest.